In article ,
writes
Hugo Nebula wrote:

On Sun, 18 Sep 2005 12:04:59 +0100, a particular chimpanzee named "Set
Square" randomly hit the keyboard and produced:

It seems the first and third are definitely there. Crawling round the
loft space yesterday, I found an empty 1 litre bottle of Sentinel (?)
inhibitor. Assuming they put the full bottle in and no more, is this
enough for a seven radiator system?

Yes.

I'm not hopeful of getting a response from the installer. He's got
his money, and wouldn't respond to my concerns about the system last
year. Short of throwing good money after bad to hire solicitors, etc
to get him to put things right, what options do I have?

Take it up woth the manufacturers. For this you'll need the benchmark
certificate (A4 white card with light blue print & logos etc on it) which
the installer completed and left with the customer when he completed the
job.

Before talking to the manufacturer I'd be inclined to power flush the system
properly (including the boiler) and refill with inhibitor, sounds like the power
flush will be needed on the final system anyway and it gives the
manufacturer one less thing to find fault with if they carry out an
inspection.

Note that I'm not suggesting a deception, as others have suggested, I think
it unlikely that the system caused the leak so it seems fair to clean up a
little to avoid a rejection of any claim.

It sounds like you're putting it down to experience but if you decide to
pursue the original installer for the cost of re-flushing (at least) then you
could probably do with a report from the plumber you called out first.

Just noticed your latest post, don't worry about lead times, just call in the
mfr, mention aged mum to express the urgency and it is their problem -
but I would clean up the system first.
--
fred

On Sun, 18 Sep 2005 13:53:08 GMT, a particular chimpanzee named fred
randomly hit the keyboard and produced:

Before talking to the manufacturer I'd be inclined to power flush the system
properly (including the boiler) and refill with inhibitor, sounds like the power
flush will be needed on the final system anyway and it gives the
manufacturer one less thing to find fault with if they carry out an
inspection.

Unfortunately, any water in would just cascade over the kitchen floor.

It sounds like you're putting it down to experience

I certainly don't want to chalk it up to experience, but in the first
instance, she needs a working central heating system, and if she's to
have to pay out to a third party for someone to provide that, then our
only hope is to try and recover that from someone. I don't want to
take actions now that's going to stymie that ("you didn't give us a
chance to examine the system even though we couldn't get someone out
there until mid-November").
--
Hugo Nebula
"If no-one on the internet wants a piece of this,
just how far from the pack have you strayed?"

In article , Hugo Nebula
abuse@localhost.? writes
On Sun, 18 Sep 2005 13:53:08 GMT, a particular chimpanzee named fred
randomly hit the keyboard and produced:

Before talking to the manufacturer I'd be inclined to power flush the system
properly (including the boiler) and refill with inhibitor, sounds like the power
flush will be needed on the final system anyway and it gives the
manufacturer one less thing to find fault with if they carry out an
inspection.

Unfortunately, any water in would just cascade over the kitchen floor.

I see, but you could isolate the pipework to flush through. There is a risk
that sludge might have moved through the system and dumped in the heat
exchanger, if the mfr sees something like that then it would be a big
negative.

It sounds like you're putting it down to experience

I certainly don't want to chalk it up to experience, but in the first
instance, she needs a working central heating system, and if she's to
have to pay out to a third party for someone to provide that, then our
only hope is to try and recover that from someone. I don't want to
take actions now that's going to stymie that ("you didn't give us a
chance to examine the system even though we couldn't get someone out
there until mid-November").
Yes, good to get it sorted now, re. evidence, got a video camera?
--
fred