Can anyone give me any advice? I have a quote from Mobens but am told they
are the same company as Kitchens Direct.. I called out Kitchen direct and
they appear to be almost the same in price KD very slightly cheaper. What
would be anyones advise before I commit?

Sidkney

"SidKnee" wrote in message
...
Can anyone give me any advice? I have a quote from Mobens but am told
they
are the same company as Kitchens Direct.. I called out Kitchen direct and
they appear to be almost the same in price KD very slightly cheaper. What
would be anyones advise before I commit?

Sidkney


My advice is to think very carefully before committing to Moden or anyone of
that type. If you do just make sure you withold 1/3 of the payment until
after completion. Do a Google an you'll find more bad stories than good :-(

Took the words right out of my mouth Sid as i was searching google.

Beware! and be cautious of any financing deals.

go to google groups and type moben+kitchen enter (moben singular -
not plural)

They are both a bunch of shysters! Avoid them like the plague.

Peter Crosland

On Fri, 10 Jun 2005 18:25:04 GMT, "SidKnee"
wrote:

What would be anyones advise before I commit?

Don't

KD use a number of trading names and the same lack of quality in all
of them.


--
Peter Parry.
http://www.wpp.ltd.uk/

In article ,
says...
Can anyone give me any advice? I have a quote from Mobens but am told they
are the same company as Kitchens Direct.. I called out Kitchen direct and
they appear to be almost the same in price KD very slightly cheaper. What
would be anyones advise before I commit?

Sidkney



Piece of Advice. If you can twirl a screwdriver, or know someone who
will, try IKEA, buy it flat packed and build it yourself.

Pretty good quality for whatever price point you go to.
--
Carl Robson
"Sorry Sir the meatballs are orf"
(The poster formerly known as Skodapilot)
http://www.bouncing-czechs.com

In message , Sleeker GT
Phwoar writes
In article ,
says...
Can anyone give me any advice? I have a quote from Mobens but am told they
are the same company as Kitchens Direct.. I called out Kitchen direct and
they appear to be almost the same in price KD very slightly cheaper. What
would be anyones advise before I commit?

Sidkney



Piece of Advice. If you can twirl a screwdriver, or know someone who
will, try IKEA, buy it flat packed and build it yourself.

Pretty good quality for whatever price point you go to.

Or buy flat packed from Howdens, (part of MFI).

--
Richard Faulkner

"Richard Faulkner" wrote:
Or buy flat packed from Howdens, (part of MFI).

I thought Howdens were fairly strict on only supplying to the trade?
Have I been misled?

Al

SidKnee wrote:

What would be anyones advise before I commit?


Go somewhere else, or the only committing you'll be contemplating will
be either murder or suicide.

In message , Al Reynolds
writes
"Richard Faulkner" wrote:
Or buy flat packed from Howdens, (part of MFI).

I thought Howdens were fairly strict on only supplying to the trade?
Have I been misled?

Al


MMM! Not absolutely sure - mine have always been bought by the builder,
but I recently recommended a friend, and they seemed to have no problem
when they visited directly.

--
Richard Faulkner

I was told by Kitchens Direct that they are Moben when they came and
did a design for me. I couldn't get rid of the fat biffer and he smelt.
Needless to say I never went with them...............

Richard

"Al Reynolds" wrote in message
...
"Richard Faulkner" wrote:
Or buy flat packed from Howdens, (part of MFI).

I thought Howdens were fairly strict on only supplying to the trade?
Have I been misled?

Al


Just had a Howdens kitchen delivered yesterday and yes, they are trade only.
My builder is also a mate so he isn't putting a markup on but when we went
to choose a kitchen, Howdens wouldn't tell us how much things were because
we weren't the customer - the builder is their customer and we are the
builders customers.

Mogweed.

wrote in message
oups.com...
I was told by Kitchens Direct that they are Moben when they came and
did a design for me. I couldn't get rid of the fat biffer and he smelt.
Needless to say I never went with them...............

We are replacing our kitchen and have about 4 days ago commited to a M*ben
Kitchens salesman. We were under quite a bit of pressure that the sales
discount is invalid if we did not sign on the day and after his departure
would not apply. So we paid our deposit. However what we were not told
until the time of signing is that the discount only applies if we agree to
sign up to their First National Credit agreement for a sum of at least 10k
(kitchen cost is 12k). We were told that we only have to pay a maximum of
150.00+- in interest charges if we decided to settle in full after 13
months. Can anyone give me any input on this? Also there are a few
questions we have about the Kitchen as the salesman did not clarify that the
hood re recirculatory type and not as what we wanted which is extraction to
exterior type. As we have already signed up and paid our deposit is there a
recourse and can we say within a week arrange the same contract through
another of their salesmen or even Kitchens Direct (who we are told are
exactly the same wit hthe same level and quality of product?

Any advice will be appreciated.

Sidkney

In article , SidKnee
wrote:


We are replacing our kitchen and have about 4 days ago commited to a M*ben
Kitchens salesman.

I believe that as you didn't sign on trade premises, you may have a period
in which you can cancel. I think it depends on whether you invited the
salesman, or it was a cold call. Have a chat with trading standards to get
the facts, don't rely on my opinion.

--
AJL Electronics (G6FGO) Ltd : Satellite and TV aerial systems
http://www.classicmicrocars.co.uk : http://www.ajlelectronics.co.uk

SidKnee wrote:
wrote in message
oups.com...
I was told by Kitchens Direct that they are Moben when they came and
did a design for me. I couldn't get rid of the fat biffer and he smelt.
Needless to say I never went with them...............

We are replacing our kitchen and have about 4 days ago commited to a M*ben
Kitchens salesman. We were under quite a bit of pressure that the sales
discount is invalid if we did not sign on the day and after his departure
would not apply. So we paid our deposit. However what we were not told
until the time of signing is that the discount only applies if we agree to
sign up to their First National Credit agreement for a sum of at least 10k
(kitchen cost is 12k). We were told that we only have to pay a maximum of
150.00+- in interest charges if we decided to settle in full after 13
months. Can anyone give me any input on this? Also there are a few
questions we have about the Kitchen as the salesman did not clarify that the
hood re recirculatory type and not as what we wanted which is extraction to
exterior type. As we have already signed up and paid our deposit is there a
recourse and can we say within a week arrange the same contract through
another of their salesmen or even Kitchens Direct (who we are told are
exactly the same wit hthe same level and quality of product?

Any advice will be appreciated.

Sidkney


I've been through this with KD before, also with First National as
credit supplier. There was a lot of pressure to sign there and then,
and a lot of emphasis was made on the "fact" that we only had to pay
10% up front and the balance when we were satisfied that the kitchen
had been installed correctly.

It's complete ******** of course, because the credit agreement ensures
that KD get 100% up front, and if it all goes tits up you're still left
with the credit agreement to pay off regardless of whether the kitchen
is installed to your satisfaction or not.

If the agreement is signed in your home then under the Consumer Credit
Act 1974 you have 7 days to cancel. This must be in writing. To be fair
to First National, they cancelled our credit agreement with no fuss or
bother and the deposit was returned without question.

Shano

"SidKnee" wrote in message
...

wrote in message
oups.com...
I was told by Kitchens Direct that they are Moben when they came and
did a design for me. I couldn't get rid of the fat biffer and he smelt.
Needless to say I never went with them...............

We are replacing our kitchen and have about 4 days ago commited to a M*ben
Kitchens salesman. We were under quite a bit of pressure that the sales
discount is invalid if we did not sign on the day and after his departure
would not apply. So we paid our deposit. However what we were not told
until the time of signing is that the discount only applies if we agree to
sign up to their First National Credit agreement for a sum of at least 10k
(kitchen cost is 12k). We were told that we only have to pay a maximum of
150.00+- in interest charges if we decided to settle in full after 13
months. Can anyone give me any input on this? Also there are a few
questions we have about the Kitchen as the salesman did not clarify that
the
hood re recirculatory type and not as what we wanted which is extraction
to
exterior type. As we have already signed up and paid our deposit is there
a
recourse and can we say within a week arrange the same contract through
another of their salesmen or even Kitchens Direct (who we are told are
exactly the same wit hthe same level and quality of product?

Any advice will be appreciated.



And this is exactly the reason why I will never again even ask
M*ben/Dolph1n/Sh£rps or any other related company to even tender a quote for
a job.

Once asked for a Dlophlin quote when I was setting about redoing a bathroom
in a previous flat. Their "solution" was unimaginative, wrong ("you can't
move the WC - cast iron soil stack" when any fool could see at a glance that
it was plastic), and very, very expensive. It was then backed up with a
very high pressure sales patter, even when told at the start that there was
absolutely no way we were signing anything at the time as other people were
coming round for quotes in the following days.

So, we ignored promises of "today only" discounts ("it's the last day of my
sales quota period - I can offer this discount so that I can get to the next
target") and sent him away. Funnily enough, they phoned every couple of
days, offering bigger and bigger discounts ("Well, I don't normally cover
this patch - the normal sales rep is away. So I'm giving you all of his
commission as well"). Eventually, we just told them that they had lost the
deal due to their sales pressure, and another bathroom had just been fitted
by a local firm.

The calls stopped...

....then followed by about 6 months of M*ben calling every other week to see
if we wanted a new kitchen, even though they were told on the first call
that it shoudl have been bloody obvious to the salesman that he was sat in a
brand new kitchen when he was sketching out the bathroom (picture a
less-than-bright schoolboy concentrating hard in an exam, bent over a pad of
paper, pencil in hand, tongue poking out of side of mouth.,.. OK. that
bit's not entirely accurate, but adds to comic effect.)

So, if I were you I'd be off down to CAB pretty damned sharpish, or read
your contract *carefully* and see if you have a cooling off period. If you
do, and you paid with a credit card, and M*ben become arsey about it get on
to your card provider. If the contract doesn't mention such a period, don't
believe it - ask CAB instead. They may just be neglecting to point out your
rights.

After the way that they have just pressured you, would you really want to
give M*ben the opportunity to do it to you again? Or another of their
(similarly trained) sister company's reps?

Run away from the whole thing, fast.


--
Richard Sampson

mail me at
richard at olifant d-ot co do-t uk

In article , SidKnee wrote:
We are replacing our kitchen and have about 4 days ago commited to a
M*ben Kitchens salesman.

Have you done a Google on Moben? Or

http://www.bbc.co.uk/watchdog/report...20050208.shtml

If you can't get out of it, I'd suggest (a) making a careful note of
everything relevant the salesman said and put it in a letter to Moben
(rec del keep copy for use in court if required) and (b) advise them
that when the work is complete you will be having it inspected by an
independent specialist. This threat (which is probably worth carrying
out) may get you one of their 'better' teams.

Kitchens Direct (who we are told are
exactly the same with the same level and quality of product?

They are part of the same group - enough said.

--
Tony Bryer SDA UK 'Software to build on' http://www.sda.co.uk
Free SEDBUK boiler database browser http://www.sda.co.uk/qsedbuk.htm
[Latest version QSEDBUK 1.10 released 4 April 2005]

wrote:
I was told by Kitchens Direct that they are Moben when they came and
did a design for me. I couldn't get rid of the fat biffer and he smelt.
Needless to say I never went with them...............

Richard



KD sent out a (freelance) bloke to do a design for me. Much to my
surprise the (disgusting) kitchen that we were replacing was a KD item!
More surprising by the fact that the doors were solid oak.

Anyway, bloke said that he couldn't sell us a design or even a kitchen
as I insisted on plain, flat doors not covered in sticky back plastic a
la Moben but did do a free design!

The long and the short of it is that I now have a very nice Alno kitchen
as supplied and fitted by John Lewis Bluewater who could not have been
more professional and helpful.

Richard

--
Real email address is RJSavage at BIGFOOT dot COM

"Richard" wrote in message
...
wrote:
I was told by Kitchens Direct that they are Moben when they came and
did a design for me. I couldn't get rid of the fat biffer and he smelt.
Needless to say I never went with them...............
Richard
KD sent out a (freelance) bloke to do a design for me. Much to my
surprise the (disgusting) kitchen that we were replacing was a KD item!
More surprising by the fact that the doors were solid oak.
Anyway, bloke said that he couldn't sell us a design or even a kitchen
as I insisted on plain, flat doors not covered in sticky back plastic a
la Moben but did do a free design!

The long and the short of it is that I now have a very nice Alno kitchen
as supplied and fitted by John Lewis Bluewater who could not have been
more professional and helpful.
Richard
--
Real email address is RJSavage at BIGFOOT dot COM
any chance you could let them know how pleased you are ?
The keep score of which department gets the most accolades per month/year
Cheers
Neil
(father of 'partner' in GiftList,Bluewater)

Mogweed wrote:

Just had a Howdens kitchen delivered yesterday and yes, they are trade only.
My builder is also a mate so he isn't putting a markup on but when we went
to choose a kitchen, Howdens wouldn't tell us how much things were because
we weren't the customer - the builder is their customer and we are the
builders customers.

I got cought out like that with them once. Went to get some more
staircase spindles to match some that my joiner friend had given me.
Alas I made the mistake of going dressed smartly and being half asleep!
Got the same problem they would not even quote prices.

It only dawned on me after leaving that I could have played at just
being my mates sidekick, or failing that countered their stated
objection of "only being licensed to sell business to business", by
letting them sell to one of my businesses!

Still their loss, screwfix got the order!


--
Cheers,

John.

/================================================== ===============\
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| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

RichardS wrote:

...then followed by about 6 months of M*ben calling every other week to see
if we wanted a new kitchen, even though they were told on the first call

We used to get KD cold phoning every six months, even when instructed
that I had just re-built the kitchen and it was going to be good for at
least the next ten years!

Registering with the telephone preference service stopped 'em though.


--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

"SidKnee" wrote in message
...
Also there are a few
questions we have about the Kitchen as the salesman did not clarify that
the
hood re recirculatory type and not as what we wanted which is extraction
to
exterior type.

Our BCO told us he rejects recirculatory ones as to his reading of the regs
they don't meet it. Fortunately I could show him a nice little duct cover
outside.

Mike wrote:

Our BCO told us he rejects recirculatory ones as to his reading of the regs
they don't meet it. Fortunately I could show him a nice little duct cover
outside.

Since you don't need an extractor at all, how can he whinge about on
that doesn't?

--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

"John Rumm" wrote in message
...
Mike wrote:

Our BCO told us he rejects recirculatory ones as to his reading of the
regs
they don't meet it. Fortunately I could show him a nice little duct
cover
outside.

Since you don't need an extractor at all, how can he whinge about on
that doesn't?

Part F1 requires an extraction of 30 litres/minute next to a hob or 60
litres/minute elsewhere, or the equivalent passive stack.

Think he's quite allowed a whinge.