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Gas Leak following New Heating Installation
Hello,
I'm interested in what an appropriate response might be to the following. Our new central heating sytstem was finished on Friday, and everything appeared to be working fine. On Saturday morning we noticed a slight smell of gas in our bedroom (the new gas suppply pipe passes under the floor and up the wall on it's way to the boiler). I looked at the gas meeter, and noiticed that gas was flowing (albeit very slowly), even when nothing was in use. So I called the installers and an engineer was duly sent on site. He discovered a small gas leak in the pipe under the floorboards, which he duly fixed. I feel pretty annoyed about this, but in the interests of being a resonable kind of person, I'm not sure what an appropriate response should be. Is this "just one of those things" or should I go and register a CORGI complaint etc? Thanks Robert Haynes. |
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The leak was fixed by resoldering a joint, as far as I can tell. The
leak weas around an awkward bend to route the gas around some of the heating supply pipes. I'm surprised that we haven't heard from the company today. |
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It is possible for the flux to fill the gap on the joint so that the
pressure test shows no problem and even inspecting the joint does not show a problem. The fact that they called out to put it right was a plus as some installers would not even return the call. Is it really necessary to go to the trouble of calling CORGI ? would it make you feel better? Its all well and good for people to say yes involve CORGI, HSE etc but the problem is fixed and surely you must have more important things to do. wrote in message oups.com... The leak was fixed by resoldering a joint, as far as I can tell. The leak weas around an awkward bend to route the gas around some of the heating supply pipes. I'm surprised that we haven't heard from the company today. |
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In message , ski
writes It is possible for the flux to fill the gap on the joint so that the pressure test shows no problem and even inspecting the joint does not show a problem. The fact that they called out to put it right was a plus as some installers would not even return the call. Is it really necessary to go to the trouble of calling CORGI ? would it make you feel better? Its all well and good for people to say yes involve CORGI, HSE etc but the problem is fixed and surely you must have more important things to do. Apart from the fact that you'd get bugger all response from CORGI other than a sympathetic letter at best -- geoff |
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On Mon, 18 Apr 2005 16:55:51 +0000 (UTC), "ski"
wrote: It is possible for the flux to fill the gap on the joint so that the pressure test shows no problem and even inspecting the joint does not show a problem. The fact that they called out to put it right was a plus as some installers would not even return the call. Is it really necessary to go to the trouble of calling CORGI ? would it make you feel better? Its all well and good for people to say yes involve CORGI, HSE etc but the problem is fixed and surely you must have more important things to do. And what about potential problems elsewhere in the installation? MM |
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"MM" wrote in message ... On 18 Apr 2005 05:10:01 -0700, wrote: Hello, I'm interested in what an appropriate response might be to the following. Our new central heating sytstem was finished on Friday, and everything appeared to be working fine. On Saturday morning we noticed a slight smell of gas in our bedroom (the new gas suppply pipe passes under the floor and up the wall on it's way to the boiler). I looked at the gas meeter, and noiticed that gas was flowing (albeit very slowly), even when nothing was in use. So I called the installers and an engineer was duly sent on site. He discovered a small gas leak in the pipe under the floorboards, which he duly fixed. I feel pretty annoyed about this, but in the interests of being a resonable kind of person, I'm not sure what an appropriate response should be. Is this "just one of those things" or should I go and register a CORGI complaint etc? What might have happened if you had already planned to leave on Friday night for a long weekend with relatives? A whole weekend, or longer, of gas seepage? Wow. It's not the fact there was a leaky joint you should complain about (everyone makes mistakes). Given you noticed the smell the next morning, this indicates the leak was there from the start and they must have failed to do a proper leak test on the installed system - this is Very Bad. The leak test is there to ensure that inadvertent errors are picked up. -- Bob Mannix (anti-spam is as easy as 1-2-3 - not) |
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In article , Bob Mannix wrote:
It's not the fact there was a leaky joint you should complain about (everyone makes mistakes). Given you noticed the smell the next morning, this indicates the leak was there from the start and they must have failed to do a proper leak test on the installed system - this is Very Bad As has already been said, I'm not sure that this proves that a soundness test was not done. We had a central heating system installed in a rented flat which ran fine for a month then suddenly lost all its pressure (and left the ceiling below very damp). On investigation it was a fluxed but not soldered joint, but this had held up to 1 bar pressure for the period. -- Tony Bryer SDA UK 'Software to build on' http://www.sda.co.uk Free SEDBUK boiler database browser http://www.sda.co.uk/qsedbuk.htm [Latest version QSEDBUK 1.10 released 4 April 2005] |
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Tony Bryer wrote:
In article , Bob Mannix wrote: It's not the fact there was a leaky joint you should complain about (everyone makes mistakes). Given you noticed the smell the next morning, this indicates the leak was there from the start and they must have failed to do a proper leak test on the installed system - this is Very Bad As has already been said, I'm not sure that this proves that a soundness test it's called a *drop test* occasionally yo get an initial reading that's ok, fine and dandy. then the customer reports a smell of gas, you go back, do another drop test and lo and behold there's a leak. ski summed it up nicely, everyone else pontificating about it probably hasn't actually done 'it' in the field, so to speak. RT |
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raden wrote:
In message , ski writes It is possible for the flux to fill the gap on the joint so that the pressure test shows no problem and even inspecting the joint does not show a problem. The fact that they called out to put it right was a plus as some installers would not even return the call. Is it really necessary to go to the trouble of calling CORGI ? would it make you feel better? Its all well and good for people to say yes involve CORGI, HSE etc but the problem is fixed and surely you must have more important things to do. Apart from the fact that you'd get bugger all response from CORGI other than a sympathetic letter at best Do CORGI keep records? Are they likely to notice if "Laughing Gas Fitters" have lots of letters about them carrying out poor work? |
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Quote:
Just to be a pedantic , Its not called Soundness testing now its a "Tightness Test" |
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On Mon, 18 Apr 2005 16:55:51 +0000 (UTC), "ski"
wrote: It is possible for the flux to fill the gap on the joint so that the pressure test shows no problem and even inspecting the joint does not show a problem. The fact that they called out to put it right was a plus as some installers would not even return the call. Is it really necessary to go to the trouble of calling CORGI ? would it make you feel better? Its all well and good for people to say yes involve CORGI, HSE etc but the problem is fixed and surely you must have more important things to do. Possibly true, but it's pretty careless to not solder up a joint, and begs the question of what else might have been neglected.... -- ..andy To email, substitute .nospam with .gl |
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On Tue, 19 Apr 2005 16:03:18 GMT, "[news]" wrote:
Tony Bryer wrote: In article , Bob Mannix wrote: It's not the fact there was a leaky joint you should complain about (everyone makes mistakes). Given you noticed the smell the next morning, this indicates the leak was there from the start and they must have failed to do a proper leak test on the installed system - this is Very Bad As has already been said, I'm not sure that this proves that a soundness test it's called a *drop test* occasionally yo get an initial reading that's ok, fine and dandy. then the customer reports a smell of gas, you go back, do another drop test and lo and behold there's a leak. ski summed it up nicely, everyone else pontificating about it probably hasn't actually done 'it' in the field, so to speak. You mean forgotten to solder a joint? Come on. That's careless, and there's no excuse for it. -- ..andy To email, substitute .nospam with .gl |
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Andy Hall wrote:
On Tue, 19 Apr 2005 16:03:18 GMT, "[news]" wrote: Tony Bryer wrote: In article , Bob Mannix wrote: It's not the fact there was a leaky joint you should complain about (everyone makes mistakes). Given you noticed the smell the next morning, this indicates the leak was there from the start and they must have failed to do a proper leak test on the installed system - this is Very Bad As has already been said, I'm not sure that this proves that a soundness test it's called a *drop test* occasionally yo get an initial reading that's ok, fine and dandy. then the customer reports a smell of gas, you go back, do another drop test and lo and behold there's a leak. ski summed it up nicely, everyone else pontificating about it probably hasn't actually done 'it' in the field, so to speak. You mean forgotten to solder a joint? perhaps just one mil of one joint didn't solder. the bloke came back and sorted it. you're attempting to gain some sort of leverage out of it ? Come on. That's careless, and there's no excuse for it. tell me, what do you do for a living, have you /ever/ installaed a CH system, have you ever done a drop test, do you even own a maonometer ? RT |
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In message , "[news]"
writes You mean forgotten to solder a joint? perhaps just one mil of one joint didn't solder. the bloke came back and sorted it. you're attempting to gain some sort of leverage out of it ? Come on. That's careless, and there's no excuse for it. tell me, what do you do for a living, have you /ever/ installaed a CH system, have you ever done a drop test, do you even own a maonometer ? Well I have The only solder joint which wasn't sound was one done by BG to install a cooker while I was in Germany Yesterday's anecdote ... I sold a customer a turbomax pcb, same problem with the boiler as before, so the customer put me across to the fitter to try and guide him in diagnosing the fault. "yes, I'm getting volts on the primary of the transformer, but the screwdriver isn't glowing on the secondary (20 volts AC), so I think the transformer must have died" CORGI ... dontcha luv 'em ? -- geoff |
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On Tue, 19 Apr 2005 20:09:24 GMT, "[news]" wrote:
occasionally yo get an initial reading that's ok, fine and dandy. then the customer reports a smell of gas, you go back, do another drop test and lo and behold there's a leak. ski summed it up nicely, everyone else pontificating about it probably hasn't actually done 'it' in the field, so to speak. You mean forgotten to solder a joint? perhaps just one mil of one joint didn't solder. the bloke came back and sorted it. you're attempting to gain some sort of leverage out of it ? The issue shouldn't have arisen in the first place. Everybody can make mistakes, that's understood, but this one is just careless. Sometimes it's necessary when doing pipework to have several fittings prepared, fluxed and assembled and then to make all joints together with the blow torch - however if that is done, then even more care should be taken. If joints are being made individually, then each should be heated and completed. Perhaps the guy wasn't concentrating, was tired, hungover or had had a row with the wife - who knows. If he wasn't able to do the job properly then he shouldn't have been at work. THe consequences are too serious. We are told by CORGI about their members being all about "gas in safe hands". Fine - I am sure that in almost all cases it is. However, here something has gone seriously wrong. If they want to be policeman of the industry then they should be asked to do their job and find out what went wrong so that the chances of it happening elsewhere are reduced. Clearly they can't inspect every piece of work that every fitter does, and most only have a few pieces inspected per year, but when something like this happens, it should trigger an investigation of the particular job involved and perhaps of a few more done by that particular fitter. There's no point in having a policing and inspection scheme if it isn't used. Come on. That's careless, and there's no excuse for it. tell me, what do you do for a living, I'm an engineer. have you /ever/ installaed a CH system, Yes, several. have you ever done a drop test, Of course. I also do one at least once a year when the boiler is serviced as a commonsense safety check. do you even own a maonometer ? Yes, a water one and a digital one. I also have a flue gas analyser. Your next question was? -- ..andy To email, substitute .nospam with .gl |
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On Tue, 19 Apr 2005 20:09:24 GMT, "[news]" wrote:
Andy Hall wrote: On Tue, 19 Apr 2005 16:03:18 GMT, "[news]" wrote: Tony Bryer wrote: In article , Bob Mannix wrote: It's not the fact there was a leaky joint you should complain about (everyone makes mistakes). Given you noticed the smell the next morning, this indicates the leak was there from the start and they must have failed to do a proper leak test on the installed system - this is Very Bad As has already been said, I'm not sure that this proves that a soundness test it's called a *drop test* occasionally yo get an initial reading that's ok, fine and dandy. then the customer reports a smell of gas, you go back, do another drop test and lo and behold there's a leak. ski summed it up nicely, everyone else pontificating about it probably hasn't actually done 'it' in the field, so to speak. You mean forgotten to solder a joint? perhaps just one mil of one joint didn't solder. the bloke came back and sorted it. you're attempting to gain some sort of leverage out of it ? Come on. That's careless, and there's no excuse for it. tell me, what do you do for a living, have you /ever/ installaed a CH system, have you ever done a drop test, do you even own a maonometer ? In my view, this is just the kind of 'suck it and see' attitude that gives Britain such a bad name where tradesmen are concerned and allows those TV proggies to be made where cowboys are caught out. Any doubt where gas is concerned (ever seen a street after a gas explosion?) is one doubt too many. MM |
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"Tony Bryer" wrote in message ... In article , Bob Mannix wrote: It's not the fact there was a leaky joint you should complain about (everyone makes mistakes). Given you noticed the smell the next morning, this indicates the leak was there from the start and they must have failed to do a proper leak test on the installed system - this is Very Bad As has already been said, I'm not sure that this proves that a soundness test was not done. We had a central heating system installed in a rented flat which ran fine for a month then suddenly lost all its pressure (and left the ceiling below very damp). On investigation it was a fluxed but not soldered joint, but this had held up to 1 bar pressure for the period. Well I said "indicate" not "prove". Also the leak was detected within 12 hours not one month. There may be occasions where the leak test is passed and a leak then immediately starts, if so, yes it's one of those things and they come back and fix it and it doesn't indicate a cowboy. I felt in this case there was a distinct possibility that the leak test hadn't been performed and that, if so, this was the crime. I have installed CH systems (aside from the gas) and had one leak, yes. A leak test doesn't indicate safety, in any case. I had my meter moved and the leak test passed OK. The "engineer" (BG, Corgi and Bar etc) was then asked (by me) "what about the fire in the front room and air in the pipe?". "Oh, that'll be OK" he said and b*ggered off. I went to the front room, lit the fire and watched it. It promptly went out, as the air came through, then started issuing gas. Didn't affect me (other than making me cross) but the previous occupant of the house was an elderly lady who might have lit the fire and gone off to make a cupof tea. For balance, I should say that a subsequent "engineer" (BG, Corgi etc) for another job was very good. -- Bob Mannix (anti-spam is as easy as 123 - not) |
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On Wed, 20 Apr 2005 08:21:02 +0100, Andy Hall
wrote: Your next question was? I don't think it was a serious question, but an attempt to win back some 'face' in the knowledge that this practice is unconscionable, but not having the bottle to admit as much. But this is a 'don't care', sloppy attitude that is pretty common in Britain. In Germany, where I lived for many years, all tradesman have to have recognised qualifications. Many kids leaving school there but not wanting to go to university take up an apprenticeship (Lehre) and the German government and German industry are totally geared up for this further education alternative. In Britain? Well, I know the government is trying to reintroduce apprenticeships, but are they equivalent to the seven years I did or the five years many other hundreds of thousands of lads in the 1950s and 60s completed? I have to wonder about that. Perhaps this lack of professionalism lies at the heart of Rover's troubles, coupled with short-termism by businesses which simply refuse to invest in the future in preference to creaming off profit right now. Quality workmanship in this country can go hang. But it's the only thing we have to offer, since third-world productivity will always beat us on cost. Britain is capable of producing goods and services of the highest quality, if only the will were there. MM |
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On Tue, 19 Apr 2005 23:38:17 +0100, B Thumbs wrote:
On 19 Apr, "Bob Mannix" wrote: It's not the fact there was a leaky joint you should complain about (everyone makes mistakes). Given you noticed the smell the next morning, this indicates the leak was there from the start and they must have failed to do a proper leak test on the installed system - this is Very Bad. The leak test is there to ensure that inadvertent errors are picked up. The worst gas leak I had was when BG pronounced my meter faulty (the house had been empty for 6 months) and insisted on changing the meter (whilst I was out) The fibre washer on the meter connection was fractured, resulting in a knockout smell of gas when I returned. Obviously no pressure test had been done. Was the electricity still on? Could someone have flicked a switch? MM |
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On Wed, 20 Apr 2005 11:24:27 +0100, MM wrote:
On Wed, 20 Apr 2005 08:21:02 +0100, Andy Hall wrote: Your next question was? I don't think it was a serious question, but an attempt to win back some 'face' in the knowledge that this practice is unconscionable, but not having the bottle to admit as much. But this is a 'don't care', sloppy attitude that is pretty common in Britain. In Germany, where I lived for many years, all tradesman have to have recognised qualifications. Many kids leaving school there but not wanting to go to university take up an apprenticeship (Lehre) and the German government and German industry are totally geared up for this further education alternative. True, although I have to wonder about the long term viability of the cost base for said industry that is implied. In Britain? Well, I know the government is trying to reintroduce apprenticeships, but are they equivalent to the seven years I did or the five years many other hundreds of thousands of lads in the 1950s and 60s completed? I have to wonder about that. I smell short change and lowering of standards all around in order to make it easier to get more school leavers into post-16 education or training of some kind. Perhaps this lack of professionalism lies at the heart of Rover's troubles, coupled with short-termism by businesses which simply refuse to invest in the future in preference to creaming off profit right now. In Rover's case I think it's a combination of this, a lack of investment and a hang-over from the culture of the past. The reality is that as a business and as a culture, it was untenable 30 years ago and has limped from crisis to crisis with nobody having the bottle to put it out of its misery because it was too much of a political hot potato. Quality workmanship in this country can go hang. But it's the only thing we have to offer, since third-world productivity will always beat us on cost. Britain is capable of producing goods and services of the highest quality, if only the will were there. .... and the will on the part of customers to pay rather than just buying on price alone. -- ..andy To email, substitute .nospam with .gl |
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On Tue, 19 Apr 2005 11:58:30 +0100, MM wrote:
On Mon, 18 Apr 2005 16:55:51 +0000 (UTC), "ski" wrote: It is possible for the flux to fill the gap on the joint so that the pressure test shows no problem and even inspecting the joint does not show a problem. The fact that they called out to put it right was a plus as some installers would not even return the call. Is it really necessary to go to the trouble of calling CORGI ? would it make you feel better? Its all well and good for people to say yes involve CORGI, HSE etc but the problem is fixed and surely you must have more important things to do. And what about potential problems elsewhere in the installation? For this reason CORGI now investigate complaints about heating installations in general (eg. radiators not getting hot enough). This is because such investigations often uncover irregularities concerning the gas fitting aspects of the job. -- Ed Sirett - Property maintainer and registered gas fitter. The FAQ for uk.diy is at http://www.diyfaq.org.uk Gas fitting FAQ http://www.makewrite.demon.co.uk/GasFitting.html Sealed CH FAQ http://www.makewrite.demon.co.uk/SealedCH.html |
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On Tue, 19 Apr 2005 20:52:15 +0100, Andy Hall wrote:
On Tue, 19 Apr 2005 16:03:18 GMT, "[news]" wrote: Tony Bryer wrote: In article , Bob Mannix wrote: It's not the fact there was a leaky joint you should complain about (everyone makes mistakes). Given you noticed the smell the next morning, this indicates the leak was there from the start and they must have failed to do a proper leak test on the installed system - this is Very Bad As has already been said, I'm not sure that this proves that a soundness test it's called a *drop test* occasionally yo get an initial reading that's ok, fine and dandy. then the customer reports a smell of gas, you go back, do another drop test and lo and behold there's a leak. ski summed it up nicely, everyone else pontificating about it probably hasn't actually done 'it' in the field, so to speak. You mean forgotten to solder a joint? Come on. That's careless, and there's no excuse for it. Although I've never forgotten to solder up a joint I did have an unfortunate experience like this once. I soldered up a 28mm gas supply. I believed the solder had run around the fitting (it certainly had over the 90% that was visible), the pipe work passed a standard tightness test. The next week the customer complained about a smell of gas so I was around pronto. Turned out the joint had started leaking a little and off course it now failed the drop test. In fairness to myself I'd say the location was quite awkward but it highlights the point of using a dental mirror to inspect the joints. In this case getting a mirror behind would have been hard (which is probably why the solder didn't take). However the lesson is always that you _will_ make time to put mistakes right so you might as well check things very carefully to begin with. -- Ed Sirett - Property maintainer and registered gas fitter. The FAQ for uk.diy is at http://www.diyfaq.org.uk Gas fitting FAQ http://www.makewrite.demon.co.uk/GasFitting.html Sealed CH FAQ http://www.makewrite.demon.co.uk/SealedCH.html |
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On Wed, 20 Apr 2005 17:28:40 +0100, Andy Hall
wrote: On Wed, 20 Apr 2005 11:24:27 +0100, MM wrote: On Wed, 20 Apr 2005 08:21:02 +0100, Andy Hall wrote: Your next question was? I don't think it was a serious question, but an attempt to win back some 'face' in the knowledge that this practice is unconscionable, but not having the bottle to admit as much. But this is a 'don't care', sloppy attitude that is pretty common in Britain. In Germany, where I lived for many years, all tradesman have to have recognised qualifications. Many kids leaving school there but not wanting to go to university take up an apprenticeship (Lehre) and the German government and German industry are totally geared up for this further education alternative. True, although I have to wonder about the long term viability of the cost base for said industry that is implied. In Britain? Well, I know the government is trying to reintroduce apprenticeships, but are they equivalent to the seven years I did or the five years many other hundreds of thousands of lads in the 1950s and 60s completed? I have to wonder about that. I smell short change and lowering of standards all around in order to make it easier to get more school leavers into post-16 education or training of some kind. Perhaps this lack of professionalism lies at the heart of Rover's troubles, coupled with short-termism by businesses which simply refuse to invest in the future in preference to creaming off profit right now. In Rover's case I think it's a combination of this, a lack of investment and a hang-over from the culture of the past. The reality is that as a business and as a culture, it was untenable 30 years ago and has limped from crisis to crisis with nobody having the bottle to put it out of its misery because it was too much of a political hot potato. Quality workmanship in this country can go hang. But it's the only thing we have to offer, since third-world productivity will always beat us on cost. Britain is capable of producing goods and services of the highest quality, if only the will were there. ... and the will on the part of customers to pay rather than just buying on price alone. But there always seems to be enough people who buy BMW, Merc etc. MM |
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