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Metalworking (rec.crafts.metalworking) Discuss various aspects of working with metal, such as machining, welding, metal joining, screwing, casting, hardening/tempering, blacksmithing/forging, spinning and hammer work, sheet metal work. |
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Hidden price increases
I came across two interesting situations recently and I wonder how common
they are in general: 1) After walking into my local Fastenal and completing a small purchase I noticed that the total was in excess of what I would expect the sum of the components plus taxes to be. A close inspection of the bill showed that I had been charged additional 15% for "shipping and handling". When I queried this I was told that this is "fuel surcharge". Thus the cost of each item went up by 15% without it being shown anywhere in the shop. 2) Honda car service. One of the simple ones, change oil and check tires. Again the total was higher than the advertised and agreed to price. This time I found an item "consumables" amounting to about 10% of the price. On querying this I was shown a small print item on the service contract. Not that anyone pointed this out before signing. I understand that we all have to make a living, cost of fuel is going up etc. etc. I just find it kind of objectionable bordering on dishonest how these price increases are hidden. They get away with it by making the extra charge small so that most busy people either will not notice or simply will not bother. Is this a common practice elsewhere? -- Michael Koblic, Campbell River, BC |
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