Home |
Search |
Today's Posts |
|
Metalworking (rec.crafts.metalworking) Discuss various aspects of working with metal, such as machining, welding, metal joining, screwing, casting, hardening/tempering, blacksmithing/forging, spinning and hammer work, sheet metal work. |
Reply |
|
LinkBack | Thread Tools | Display Modes |
#1
Posted to alt.machines.cnc,misc.survivalism,rec.crafts.metalworking
|
|||
|
|||
Tech Support
[
The following is an excerpt from the Wall Street Journal by Jim Carlton. 1. Compaq is considering changing the command "Press Any Key," to "Press Return Key" because of the flood of calls asking where the "Any" key is. 2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in. 3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old disk. After troubleshooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the disk then rolled them into the typewriter to type the labels. 4. Another AST customer was asked to send a copy of her defective disks. A few days later a letter arrived from the customer along with Xeroxed copies of them. 5. A Dell technician advised his customer to put his troubled disk back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room. 6. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of troubleshooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key. 7. Another Dell customer needed help setting up a new program, so a Dell tech suggested he go to the local Egghead. "Yeah, I got me a couple of friends," the customer replied. When told Egghead was a software store, the man said, "Oh, I thought you meant for me to find a couple of geeks." 8. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually. 9. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad" and "invalid." The tech explained that the computer's bad and invalid responses shouldn't be taken personally. 10. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing Happens." The "pedal" turned out to be the computer's mouse. 11. Another customer called Compaq tech support to say her brand-new computer wouldn't work. She said she unpacked the unit, plugged it in, and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked, "What power switch?" 12. True story from a Novell NetWire Sys Op: Tech support: Hello, this is Tech Support. Caller: Is this tech support? Tech support: Yes, it is. How may I help you? Caller: The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed? Tech Support: I'm sorry, but did you say a cup holder? Caller: Yes, it's attached to the front of my computer. Tech Support: Please excuse me if I seem a bit stumped. It's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it? Caller: It came with my computer, I don't know anything about a promotional. It just has "4X" on it. At this point, the Tech Rep had to mute the caller, because he couldn't stand it. The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive! ] |
#2
Posted to alt.machines.cnc,misc.survivalism,rec.crafts.metalworking
|
|||
|
|||
Tech Support
With the possible exception of one or two, which by mere happenstance
might happen to be true, these are all BS, by someone with avery limited and sophomoric sense of humor. JR Dweller in the cellar Cliff wrote: [ The following is an excerpt from the Wall Street Journal by Jim Carlton. 1. Compaq is considering changing the command "Press Any Key," to "Press Return Key" because of the flood of calls asking where the "Any" key is. 2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in. 3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old disk. After troubleshooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the disk then rolled them into the typewriter to type the labels. 4. Another AST customer was asked to send a copy of her defective disks. A few days later a letter arrived from the customer along with Xeroxed copies of them. 5. A Dell technician advised his customer to put his troubled disk back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room. 6. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of troubleshooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key. 7. Another Dell customer needed help setting up a new program, so a Dell tech suggested he go to the local Egghead. "Yeah, I got me a couple of friends," the customer replied. When told Egghead was a software store, the man said, "Oh, I thought you meant for me to find a couple of geeks." 8. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually. 9. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad" and "invalid." The tech explained that the computer's bad and invalid responses shouldn't be taken personally. 10. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing Happens." The "pedal" turned out to be the computer's mouse. 11. Another customer called Compaq tech support to say her brand-new computer wouldn't work. She said she unpacked the unit, plugged it in, and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked, "What power switch?" 12. True story from a Novell NetWire Sys Op: Tech support: Hello, this is Tech Support. Caller: Is this tech support? Tech support: Yes, it is. How may I help you? Caller: The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed? Tech Support: I'm sorry, but did you say a cup holder? Caller: Yes, it's attached to the front of my computer. Tech Support: Please excuse me if I seem a bit stumped. It's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it? Caller: It came with my computer, I don't know anything about a promotional. It just has "4X" on it. At this point, the Tech Rep had to mute the caller, because he couldn't stand it. The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive! ] -- -------------------------------------------------------------- Home Page: http://www.seanet.com/~jasonrnorth If you're not the lead dog, the view never changes Doubt yourself, and the real world will eat you alive The world doesn't revolve around you, it revolves around me No skeletons in the closet; just decomposing corpses -------------------------------------------------------------- Dependence is Vulnerability: -------------------------------------------------------------- "Open the Pod Bay Doors please, Hal" "I'm sorry, Dave, I'm afraid I can't do that.." |
#3
Posted to alt.machines.cnc,misc.survivalism,rec.crafts.metalworking
|
|||
|
|||
Tech Support
"JR North" wrote in message ... With the possible exception of one or two, which by mere happenstance might happen to be true, these are all BS, by someone with avery limited and sophomoric sense of humor. JR Dweller in the cellar Those are very old. I ran into similar things helping friends become computer literate back in the 80's |
#4
Posted to alt.machines.cnc,misc.survivalism,rec.crafts.metalworking
|
|||
|
|||
Tech Support
On Thu, 09 Feb 2006 20:47:22 GMT, "Dave Lyon"
wrote: "JR North" wrote in message ... With the possible exception of one or two, which by mere happenstance might happen to be true, these are all BS, by someone with avery limited and sophomoric sense of humor. JR Dweller in the cellar Those are very old. I ran into similar things helping friends become computer literate back in the 80's Obviously very dated, since AST has been out of business for close to a decade now. |
#5
Posted to alt.machines.cnc,misc.survivalism,rec.crafts.metalworking
|
|||
|
|||
Tech Support
"Cliff" wrote in message ... [ The following is an excerpt from the Wall Street Journal by Jim Carlton. I actually do some telephone tech support myself and I had an old lady once on the phone and the conversation went like this (no kidding):: can you fix my computer? it doesn't work what doesn't work? the thing on my computer what thing is that? the thing on the television you mean on the computer screen? yes the computers got a television screen and the thing on it doesn't work what thing on the screen? I told you, the thing that doesn't work okay. what a happens when you click the little thing on the screen? nothing. I told you it doesn't work you need to more specific. what are you trying to do? I'm trying to do my typing type a letter? yes that's it, type my letters what are you using to type your letters? my computer yes I know that but what program do you use to type your letters? I don't know, I just click on the little picture and then I can type you mean the icon? is that what you call it? It's like a little picture on the screen so what program does the icon start? I don't know, it won't work what does it look like? it's like a little picture, I've got lots of them on my screen, but it won't work describe the little picture to me well it's mostly white with a little blue 'w' on it HALLELUJAH!!!!! (not every call is as bad as this but a lot of the calls I get are tailor made to push up my blood pressure). |
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
OT - For Kathy | Metalworking | |||
extension support | UK diy | |||
Carport pipe support rusted out | Home Repair | |||
Base cabinets and low wall to support granite countertops | Woodworking | |||
Shelf support suggestions please | UK diy |