Internet Explorer has apparently gone down. I get a message that says:

Runtime Error!

Program: C:\Program Files\Internet Explorer\iexplore.exe

This application has requested the Runtime to terminate in an unusual
way. Please contact the application's support team for more
information.

OK, so how do I contact the Internet Explorer's support team? I presume the
application or the runtime library has gotten corrupted, but I'm not sure
what to do. Any suggestions? Reinstall IE? Reinstall Win XP? Buy a new
computer?

Of course, if Internet Explorer was working, I could go online at the MS
website, but I don't have that option. Thanks for any advice you guys might
be able to offer.

--
Bob (Chief Pilot, White Knuckle Airways)

On Mon, 29 Aug 2005 11:05:38 -0400, "Bob Chilcoat"
wrote:

Internet Explorer has apparently gone down. I get a message that says:

Runtime Error!

Program: C:\Program Files\Internet Explorer\iexplore.exe

This application has requested the Runtime to terminate in an unusual
way. Please contact the application's support team for more
information.

OK, so how do I contact the Internet Explorer's support team? I presume the
application or the runtime library has gotten corrupted, but I'm not sure
what to do. Any suggestions? Reinstall IE? Reinstall Win XP? Buy a new
computer?

Of course, if Internet Explorer was working, I could go online at the MS
website, but I don't have that option. Thanks for any advice you guys might
be able to offer.

This is often a symptom of a virus interfering with the system
(although it could also be a corruption of IE as well). If your e-mail
is working, and you have high speed, someone on broadband could try
sending you Firefox so you can go download AVG, Spybot, AdAware,
CWShredder, and ZoneAlarm. If you're on low speed, try to go to a
friend's house who has a CD burner.

While I don't like Norton or Mcafee (if you're running them), note
that no virus scanner will catch every virus, especially new ones, and
since you can't really run more than one at a time, virus prevention
should be proactive, and not just rely on a program to catch it.

---

http://www.FenrirOnline.com

Computer services, custom metal etching,
arts, crafts, and much more.

IE is still free, right? If so, I'd simply do a wipe and re-install.

What anti-virus stuff are you running?

I'd do a disk clean-up first to wipe out all the temp files though... And I
expect a full post-incident report later this week, in person, verbally.
grin

Regards,
Joe Agro, Jr.
(800) 871-5022
(908) 542-0244
http://www.AutoDrill.com
http://www.Multi-Drill.com

V8013-R

On Mon, 29 Aug 2005 16:08:32 GMT, Joe AutoDrill wrote:
IE is still free, right? If so, I'd simply do a wipe and re-install.

Ugh. A reinstall is rarely needed, and is a very intrusive way to fix a
system.

To the OP: Find a local geek with a USB thumb drive or CD burner, install
firefox, and never use IE as a webbrowser again. Firefox is faster and
more secure. Once you have firefox, download:
ad-aware from www.lavasoft.de - run it, get the update, scan your
system, clean off the spyware. THEN - download
AVG Antivirus from www.grisoft.com - update and run _that_. Set 'em
both to auto-update and autoscan.

I'd do a disk clean-up first to wipe out all the temp files though... And I
expect a full post-incident report later this week, in person, verbally.
grin

Ugh. That's needed in less than 5% of the infected systems I've dealt
with. If your data is worth more than a couple of hours of effort,
and/or if your backups aren't up to date, that's the absolute last
resort.

Ugh. That's needed in less than 5% of the infected systems I've dealt
with. If your data is worth more than a couple of hours of effort,
and/or if your backups aren't up to date, that's the absolute last
resort.

What data does a disk clean-up destroy? It only deletes cookies, temp
internet files, etc. I suggest it because I have no clue how large his
cache is. In theory, if he browses the net a lot and has a huge cache, it
could cause a problem.
--


Regards,
Joe Agro, Jr.
(800) 871-5022
(908) 542-0244
http://www.AutoDrill.com
http://www.Multi-Drill.com

V8013-R

On Mon, 29 Aug 2005 17:01:03 GMT, Joe AutoDrill wrote:
Ugh. That's needed in less than 5% of the infected systems I've dealt
with. If your data is worth more than a couple of hours of effort,
and/or if your backups aren't up to date, that's the absolute last
resort.

What data does a disk clean-up destroy? It only deletes cookies, temp
internet files, etc. I suggest it because I have no clue how large his
cache is. In theory, if he browses the net a lot and has a huge cache, it
could cause a problem.

I could swear I saw "reinstall" in your post. If not, then nevermind,
but just cleaning a cache also won't remove any viruses or other
malware...

I could swear I saw "reinstall" in your post. If not, then nevermind,
but just cleaning a cache also won't remove any viruses or other
malware...

LOL. Reinstall IE was my first comment...

Disk clean-up was suggested as a first step. It's a Windows function in XP
(and maybe 98, 2000, etc.) Mostly it's harmles... Except if you have
important or large files cached that are necessary for something.

99% of the time, it's a good idea to do it often just to keep the disk
clean - and thus unfragmented.
--


Regards,
Joe Agro, Jr.
(800) 871-5022
(908) 542-0244
http://www.AutoDrill.com
http://www.Multi-Drill.com

V8013-R

Some Spyware programs cause this error by hijacking your browser, Try using
AdAware SE, it's free at PCworld.com.

Bruce



"Bob Chilcoat" wrote in message
...
Internet Explorer has apparently gone down. I get a message that says:

Runtime Error!

Program: C:\Program Files\Internet Explorer\iexplore.exe

This application has requested the Runtime to terminate in an unusual
way. Please contact the application's support team for more
information.

OK, so how do I contact the Internet Explorer's support team? I presume
the application or the runtime library has gotten corrupted, but I'm not
sure what to do. Any suggestions? Reinstall IE? Reinstall Win XP? Buy
a new computer?

Of course, if Internet Explorer was working, I could go online at the MS
website, but I don't have that option. Thanks for any advice you guys
might be able to offer.

--
Bob (Chief Pilot, White Knuckle Airways)

Go to Google..select NEWS above the search box, then put in "runtime error"
in the box and "search"
You'll get many links with "fixes"

"Bob Chilcoat" wrote in message
...
Internet Explorer has apparently gone down. I get a message that says:

Runtime Error!

Program: C:\Program Files\Internet Explorer\iexplore.exe

This application has requested the Runtime to terminate in an unusual
way. Please contact the application's support team for more
information.

That's very good advice, but I couldn't get IE running to DO a Google
search!

I now have it running by doing a restore back a point where it was working
(If you're going to have Windows, this one feature almost makes it OK). I'm
now working on some of the fixes suggested. Thanks for all the advice.

--
Bob (Chief Pilot, White Knuckle Airways)


"Rudy" wrote in message
news:8jQQe.42128$Hk.14159@pd7tw1no...
Go to Google..select NEWS above the search box, then put in "runtime
error" in the box and "search"
You'll get many links with "fixes"

On Tue, 30 Aug 2005 03:23:48 GMT, Rudy wrote:
Go to Google..select NEWS above the search box, then put in "runtime error"
in the box and "search"
You'll get many links with "fixes"

Risky. Some of the "fixes" will make things worse. Stick with
reputable removal tools; start with AdAware and AVG Antivirus. Watch
the spelling carefully, there are imposters out there which also make
your systems worse. Some will even charge you $29.95 for the honor of
having your system further screwed.

Do the easy thing. Go to
http://www.mozilla.org/products/firefox/
and download/install firefox.

GmcD

On Mon, 29 Aug 2005 11:05:38 -0400, "Bob Chilcoat"
wrote:

Internet Explorer has apparently gone down. I get a message that says:

Runtime Error!

Program: C:\Program Files\Internet Explorer\iexplore.exe

This application has requested the Runtime to terminate in an unusual
way. Please contact the application's support team for more
information.

OK, so how do I contact the Internet Explorer's support team? I presume the
application or the runtime library has gotten corrupted, but I'm not sure
what to do. Any suggestions? Reinstall IE? Reinstall Win XP? Buy a new
computer?

Of course, if Internet Explorer was working, I could go online at the MS
website, but I don't have that option. Thanks for any advice you guys might
be able to offer.