On Mon, 29 Aug 2005 11:05:38 -0400, "Bob Chilcoat"
wrote:

Internet Explorer has apparently gone down. I get a message that says:

Runtime Error!

Program: C:\Program Files\Internet Explorer\iexplore.exe

This application has requested the Runtime to terminate in an unusual
way. Please contact the application's support team for more
information.

OK, so how do I contact the Internet Explorer's support team? I presume the
application or the runtime library has gotten corrupted, but I'm not sure
what to do. Any suggestions? Reinstall IE? Reinstall Win XP? Buy a new
computer?

Of course, if Internet Explorer was working, I could go online at the MS
website, but I don't have that option. Thanks for any advice you guys might
be able to offer.

This is often a symptom of a virus interfering with the system
(although it could also be a corruption of IE as well). If your e-mail
is working, and you have high speed, someone on broadband could try
sending you Firefox so you can go download AVG, Spybot, AdAware,
CWShredder, and ZoneAlarm. If you're on low speed, try to go to a
friend's house who has a CD burner.

While I don't like Norton or Mcafee (if you're running them), note
that no virus scanner will catch every virus, especially new ones, and
since you can't really run more than one at a time, virus prevention
should be proactive, and not just rely on a program to catch it.

---

http://www.FenrirOnline.com

Computer services, custom metal etching,
arts, crafts, and much more.