Well (another) story from Precision Garage Door Repair.

Perhaps the work was unnecessarily complex or the door was
unusually fubar; I cannot say. But I paid $800 to have a broken
garage door spring replaced on a 10 year old house. I'm not saying
what anyone should or should not do, I'm only saying to be an
informed consumer when dealing with Precision Garage Door Repair.


Henry

Henry Hide writes:

Perhaps the work was unnecessarily complex or the door was
unusually fubar; I cannot say. But I paid $800 to have a broken
garage door spring replaced on a 10 year old house. I'm not saying
what anyone should or should not do, I'm only saying to be an
informed consumer when dealing with Precision Garage Door Repair.

Many whole new doors don't cost that much installed. Clearly you were
swindled.

Learn how it's done and what it should cost; even if you hire out the work,
you will have the critical tools to get a fair deal:

http://www.truetex.com/garage.htm

It's probably too late but, I suggest you stop the check, and call
your local "precision". Tell them that you are contacting the BBS
(this will not do much), and your Attorney General and local news
reporters(this WILL help), to report their buisness practices. Inform
them that you will only pay the going rate for the service that they
performed. My customers have told me that Precision will drop the
price quite a substantial amount.

Get a quote from several local companies first. Tell the others what
happened, and ask for a price with ALL of the parts that were
serviced. The other companys should be glad to help you, they don't
usually like other places making a bad name of garage door services.

If you can't get a price from other places in the area, which should
be no problem especially if you mention the name "Precision", this
list should help a little.

("HIGH" prices in my area)
I'm only guessing but, for one broken spring, they changed....

(2) springs (good idea, if one breaks the other is soon to follow) -
$65 each
-Upgraded to "lifetime springs" (high cycle springs) - $85
each
(3) bearings, maybe four if you have two center-pads - $8 each
(2) drums $20 - pair
(10) rollers - $6 each
(1)hour service call - $65

Total= $347

This price is figured high to give you an idea of what this service
should really cost compaired to what they have charged you. Normally,
on a broken spring call, I end up charging between $105-$200. A brand
new steel door (16x7) shouldn't have costed what you paid to service
your old one.

Do me a favor when you call Precision with a threat to inform the
Attorney General... follow up with your threat.



Well (another) story from Precision Garage Door Repair.

Perhaps the work was unnecessarily complex or the door was
unusually fubar; I cannot say. But I paid $800 to have a broken
garage door spring replaced on a 10 year old house. I'm not saying
what anyone should or should not do, I'm only saying to be an
informed consumer when dealing with Precision Garage Door Repair.


Henry

Thanks for the replies about Precision Garage Door. I'm more
angry with myself than anything.

I know $800 for two springs, two bearings, and 10 side rollers
is insane. The repairman tried to sell me the bar across the top
of the door (runs in the center of the springs), a new opener
because the plastic gear is always compromised after a spring
breaks (his words not mine), new side cables, and a few other things.

I said no; just replace the minimum. I still swallowed hard when
I saw the pricetag. I think it is too late for me to do
anything, but I will do whatever I can to see that Precision
Garage Door gets no more business from people I know. I already
directed my neighbor to someone else.


Henry

I know the image is unfairly dramatic, but I shudder to think
what would have happened had my grandmother called Precision.
Had I let the man from Precision talk me into replacing the
opener and all the mounting hardware, the price would easily
push $2 grand!!

Henry

Richard J Kinch
http://www.truetex.com/garage.htm


VERY nice site BTW. I will keep this bookmarked and pass it along.


Henry

Henry,

where are you located?

Dave




Henry Hide wrote in message .97.132...
I know the image is unfairly dramatic, but I shudder to think
what would have happened had my grandmother called Precision.
Had I let the man from Precision talk me into replacing the
opener and all the mounting hardware, the price would easily
push $2 grand!!

Henry