It's probably too late but, I suggest you stop the check, and call
your local "precision". Tell them that you are contacting the BBS
(this will not do much), and your Attorney General and local news
reporters(this WILL help), to report their buisness practices. Inform
them that you will only pay the going rate for the service that they
performed. My customers have told me that Precision will drop the
price quite a substantial amount.

Get a quote from several local companies first. Tell the others what
happened, and ask for a price with ALL of the parts that were
serviced. The other companys should be glad to help you, they don't
usually like other places making a bad name of garage door services.

If you can't get a price from other places in the area, which should
be no problem especially if you mention the name "Precision", this
list should help a little.

("HIGH" prices in my area)
I'm only guessing but, for one broken spring, they changed....

(2) springs (good idea, if one breaks the other is soon to follow) -
$65 each
-Upgraded to "lifetime springs" (high cycle springs) - $85
each
(3) bearings, maybe four if you have two center-pads - $8 each
(2) drums $20 - pair
(10) rollers - $6 each
(1)hour service call - $65

Total= $347

This price is figured high to give you an idea of what this service
should really cost compaired to what they have charged you. Normally,
on a broken spring call, I end up charging between $105-$200. A brand
new steel door (16x7) shouldn't have costed what you paid to service
your old one.

Do me a favor when you call Precision with a threat to inform the
Attorney General... follow up with your threat.



Well (another) story from Precision Garage Door Repair.

Perhaps the work was unnecessarily complex or the door was
unusually fubar; I cannot say. But I paid $800 to have a broken
garage door spring replaced on a 10 year old house. I'm not saying
what anyone should or should not do, I'm only saying to be an
informed consumer when dealing with Precision Garage Door Repair.


Henry