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What to do with poor quality cabinets
Hi,
Our kitchen cabinets were built by a local cabinet maker. We live in a Philadelphia suburb, the cabinet make lives in Bucks County. The cabinets are of unacceptably poor quality. Examples include out-of- square boxes, sloppy reveals, poorly mortised hinges (sloppy and hinges are not flush with the wood), handles not at the same height, gaps in joints, warped doors, damage in the finish, wobbly and crooked drawers, tear outs in the veneer and many more. We have obviously made a number of mistakes, the biggest being in judgment of character and background checks. These mistakes led to other mistakes, like paying the full amount when we were informed that the cabinet maker ran out of money and wouldn't be able to continue working on our project unless we paid. We were in a tough spot having worked on the kitchen for three years and feeling the need to bring this project to an end. However, all of that is in the past. At this point, what recourse, if any, do we have? Can one bring a law suit based on "low quality" - that is, is the an objective measure of quality that the court could base its decision on? I would welcome any ideas on how to proceed. Or should we just recognize that we made a $25k mistake and move on? Many thanks in advance. Sam |
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