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#1
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How much to remove heating oil?
Someone on the People's Court said that the oil company charged 500
dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? They said they contracted the removal out, so I guess they and the second company are both taking a profit, but deliveing requires providing a product, and removing gives them a product that they can resell. I would gues sthe wholesale price of the oil was 350, the cost of delivery was 50 and the profit was 100. During removal the cost of the oil is maybe negative 250, the cost of removal is50 or 100 and the profit should be the same 100. So she should get at least 50 or 100 dollars back, but iirrc people get a lot more than that for selling their oil. (FWIW She also said she never asked for an oil delivery, waiting until the boiler cleaning/checkup was complete, since last year they told her the boilder was rusting.) |
#2
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How much to remove heating oil?
On 11/22/2011 7:18 AM, micky wrote:
Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? The company I used to work for would not resell oil we had recovered from a customers tank. The problem is that you can never tell if someone has dumped something else in their fuel oil tank. We always donated recovered fuel to the local fire department for fire training. |
#3
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How much to remove heating oil?
On 11/22/2011 8:35 AM, J R Ewing wrote:
On 11/22/2011 7:18 AM, micky wrote: Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? The company I used to work for would not resell oil we had recovered from a customers tank. The problem is that you can never tell if someone has dumped something else in their fuel oil tank. We always donated recovered fuel to the local fire department for fire training. Another common one is that they will only recover and deliver it to another location you designate (so you sell it to a friend or relative and have them transport it for you). |
#4
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How much to remove heating oil?
"micky" wrote in message
... Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? They said they contracted the removal out, so I guess they and the second company are both taking a profit, but deliveing requires providing a product, and removing gives them a product that they can resell. I would gues sthe wholesale price of the oil was 350, the cost of delivery was 50 and the profit was 100. During removal the cost of the oil is maybe negative 250, the cost of removal is50 or 100 and the profit should be the same 100. So she should get at least 50 or 100 dollars back, but iirrc people get a lot more than that for selling their oil. (FWIW She also said she never asked for an oil delivery, waiting until the boiler cleaning/checkup was complete, since last year they told her the boilder was rusting.) IIRC, the oil company lost the case because they delivered BEFORE they were supposed to do a system check. -- Bobby G. |
#5
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How much to remove heating oil?
On Nov 22, 7:18*am, micky wrote:
Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. *The company wants both amounts and filed a mechanics lien for 1038. How could this be? Simple. The company is free to charge whatever they feel is a fair price. The homeowner is free to accept that price or find someone else to do the job. If the homeowner gave the go ahead on the removal job either knowing the price or not caring about the price, then $538 it is. |
#6
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How much to remove heating oil?
removal may include the cost of tank removal, environmental issues, or
just removal of input line so no one can accidently fill the tank or basement again |
#7
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How much to remove heating oil?
micky wrote:
Someone on the People's Court said that the oil company charged $500 dollars to fill up her oil tank, and then 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? Because the person that needed to have the oil removed didn't put an ad on kijiji or craigs list offering free heating oil for anyone with the right equipment to come and take it away. |
#8
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How much to remove heating oil?
On Tue, 22 Nov 2011 06:23:14 -0800 (PST), "
wrote: On Nov 22, 7:18*am, micky wrote: Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. *The company wants both amounts and filed a mechanics lien for 1038. How could this be? Simple. The company is free to charge whatever they feel is a fair price. The homeowner is free to accept that price or find someone else to do the job. If the homeowner gave the go ahead on the removal job either knowing the price or not caring about the price, then $538 it is. I like it when someone else types all the words I was thinking. Jim [whose oil company emptied my tank for free a few years ago so I could put in a new tank--- and credited my account with the retail price of the fuel. They said it was a 'customer service'.] |
#9
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How much to remove heating oil?
I've heard of people taking out the tank, and don't cap the
fill line. Someone comes along, gets the wrong adress. Pumps 250 gal of fuel oil into someone else cellar. No fun at all. I heard of one delivery guy who found the fill pipe poured full of cement. Not to be defeated, he chiselled until he got a hole through the cement and made the delivery anyway. Know what I mean, Vern? -- Christopher A. Young Learn more about Jesus www.lds.org .. "bob haller" wrote in message ... removal may include the cost of tank removal, environmental issues, or just removal of input line so no one can accidently fill the tank or basement again |
#10
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How much to remove heating oil?
If this was recently, you may wish to post the name of that
company. They can appreciate the goodwill, and more business. -- Christopher A. Young Learn more about Jesus www.lds.org .. "Jim Elbrecht" wrote in message ... Jim [whose oil company emptied my tank for free a few years ago so I could put in a new tank--- and credited my account with the retail price of the fuel. They said it was a 'customer service'.] |
#11
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How much to remove heating oil?
On Tue, 22 Nov 2011 09:16:44 -0500, "Robert Green"
wrote: "micky" wrote in message .. . Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? They said they contracted the removal out, so I guess they and the second company are both taking a profit, but deliveing requires providing a product, and removing gives them a product that they can resell. I would gues sthe wholesale price of the oil was 350, the cost of delivery was 50 and the profit was 100. During removal the cost of the oil is maybe negative 250, the cost of removal is50 or 100 and the profit should be the same 100. So she should get at least 50 or 100 dollars back, but iirrc people get a lot more than that for selling their oil. (FWIW She also said she never asked for an oil delivery, waiting until the boiler cleaning/checkup was complete, since last year they told her the boilder was rusting.) IIRC, the oil company lost the case because they delivered BEFORE they were supposed to do a system check. I didnt think today's was a rerun, but it might have been. Yes, she won, and that was the reason. The judge kept making a point of it, but I thought it was a silly point. This all happened in the fall, when oil companies run behind doing servicing, but oil deliveries are usually not running behind, because they have all summer to fill up people's tanks. The woman who answers the phone at the oil company doesn't know how old the furnace is, and certainly doesn't know the customer is thinking of converting to gas, and funraces don't need replacing most years She or the person she hands the notes to to schedule appointments is going to schedule them both independently and as soon as possible. If one wants an inspection before a fill-up, one should call twice, the first time ONLY for the inspection/cleaning. (That's what this woman said she did, and it might well have been true, that she didnt' say anything about a fill-up, but they sent a tank truck anyhow.. One or two oil companies told me they wouldn't put me on autmatic delivery unless I filled out some credit information. I never did, but they came automatically anyhow. They want the business. So I guess she should have said NO fillup. ) Trader and Jim, she also said they came to remove the oil without her asking either, without her agreeing to it, when she might have been able to sell the oil to someone,. As George suggests, she could have sold or given it to someone who trusts her not to have poisoned it. She complained about the delivery as soon as she got home and smelled the oil, so it's not likely she tampered with it. Bob, the charge could include the removing the tank or the filler, but it didn't here. |
#12
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How much to remove heating oil?
"Stormin Mormon" wrote in news:jago3o
: I've heard of people taking out the tank, and don't cap the fill line. Someone comes along, gets the wrong adress. Pumps 250 gal of fuel oil into someone else cellar. No fun at all. I heard of one delivery guy who found the fill pipe poured full of cement. Not to be defeated, he chiselled until he got a hole through the cement and made the delivery anyway. Know what I mean, Vern? I wouldn't even repost an "I heard" like that. Too stupid. |
#13
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How much to remove heating oil?
Christopher Young used improper usenet message composition style by
top-poasting: I heard of one delivery guy who found the fill pipe poured full of cement. Not to be defeated, he chiselled until he got a hole through the cement and made the delivery anyway. Yes - because every oil-delivery man carries a demolition chisel and 5-lb ball-peen hammer. |
#14
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How much to remove heating oil?
http://www.michigan.gov/deq/0,1607,7...9379--,00.html
Heating oil tanks located in basements must have the fill pipe "blind flanged" (a solid disk inserted at a pipe joint) to prevent the heating oil from being mistakenly pumped into the basement if the tank was removed. (Well, tell that to the State of Michigan.) http://www.dhs.wisconsin.gov/eh/air/fs/Oilspill.htm How home fuel oil spills occur There are two types of home fuel oil spills, small and large. Small spills happen when a few drops of fuel oil drip out of the tank or pipes. Large home fuel oil spills can occur when basement storage tanks are overfilled, an attempt is made to fill a tank that has been removed, a tank has overturned in a flooded basement, or fuel oil is accidentally put into a septic tank vent or well casing. All large spills will require some amount of professional help to clean up. (Or, Wisconsin.) -- Christopher A. Young Learn more about Jesus www.lds.org .. "Red Green" wrote in message ... "Stormin Mormon" wrote in news:jago3o : I've heard of people taking out the tank, and don't cap the fill line. Someone comes along, gets the wrong adress. Pumps 250 gal of fuel oil into someone else cellar. No fun at all. I heard of one delivery guy who found the fill pipe poured full of cement. Not to be defeated, he chiselled until he got a hole through the cement and made the delivery anyway. Know what I mean, Vern? I wouldn't even repost an "I heard" like that. Too stupid. |
#15
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How much to remove heating oil?
On 11/22/2011 3:34 PM, Red Green wrote:
"Stormin wrote in news:jago3o : I've heard of people taking out the tank, and don't cap the fill line. Someone comes along, gets the wrong adress. Pumps 250 gal of fuel oil into someone else cellar. No fun at all. I heard of one delivery guy who found the fill pipe poured full of cement. Not to be defeated, he chiselled until he got a hole through the cement and made the delivery anyway. Know what I mean, Vern? I wouldn't even repost an "I heard" like that. Too stupid. no ****. didn't happen. sigh isn't the internet great? -- Steve Barker remove the "not" from my address to email |
#16
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How much to remove heating oil?
On Tue, 22 Nov 2011 10:13:14 -0500, Home Guy wrote:
micky wrote: Someone on the People's Court said that the oil company charged $500 dollars to fill up her oil tank, and then 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? Because the person that needed to have the oil removed didn't put an ad on kijiji or craigs list offering free heating oil for anyone with the right equipment to come and take it away. If the oil was delivered in error, it was their responsibility to remove it at no charge. The problem is, these shows are edited and you don't always see all the underlying parts that may be important. |
#17
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How much to remove heating oil?
On 11/22/2011 6:34 PM, Red Green wrote:
"Stormin wrote in news:jago3o : I've heard of people taking out the tank, and don't cap the fill line. Someone comes along, gets the wrong adress. Pumps 250 gal of fuel oil into someone else cellar. No fun at all. I heard of one delivery guy who found the fill pipe poured full of cement. Not to be defeated, he chiselled until he got a hole through the cement and made the delivery anyway. Know what I mean, Vern? I wouldn't even repost an "I heard" like that. Too stupid. I know of the first case which I think was in Philly because there was media coverage. The driver is supposed to listen for the whistle but sometimes they stick and take a while to free so the driver might pump for a short time without hearing it. Modern fuel tankers have a really high delivery rate. Someone simply removed the oil tank(s) but never bothered to unscrew the outside fill and replace it with a pipe cap. I agree that the driver chiseling out concrete version is bizarre. |
#18
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How much to remove heating oil?
There is NO LAW that outlaws top-posting. Besides, I like top-posting as
my style, as I think it makes more sense. Others have the right to NOT top-post. We don't need Al Gore (or others) to tell us that we must do as THEY prefer. James |
#19
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How much to remove heating oil?
On 11/23/2011 10:01 AM, James wrote:
There is NO LAW that outlaws top-posting. Besides, I like top-posting as my style, as I think it makes more sense. .... Law, no, just a strong suggestion from the organizers/originators... 3.1 User Guidelines 3.1.1 General Guidelines for mailing lists and NetNews .... - If you are sending a reply to a message or a posting be sure you summarize the original at the top of the message, or include just enough text of the original to give a context. This will make sure readers understand when they start to read your response. Since NetNews, especially, is proliferated by distributing the postings from one host to another, it is possible to see a response to a message before seeing the original. Giving context helps everyone. But do not include the entire original! .... http://www.faqs.org/rfcs/rfc1855.html One would do well to heed the advice therein. -- |
#20
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How much to remove heating oil?
Oh gosh, here comes Al Gore, to tell us how to type our messages !!!
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#21
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How much to remove heating oil?
On 11/23/2011 1:57 PM, James wrote:
Oh gosh, here comes Al Gore, to tell us how to type our messages !!! Far, far, more relevant than Algor is the RFC... Think of it as why should you be more important than the community with whom you've chosen to interact? -- |
#22
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How much to remove heating oil?
On 11/23/2011 2:57 PM, James wrote:
Oh gosh, here comes Al Gore, to tell us how to type our messages !!! What the hell are you talking about? You didn't include a any relevant information from whatever you are replying to. Try to learn a little about how usenet works for your and everyone's sake. See how I quoted your statement, that is so people know what I'm talking about. |
#23
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How much to remove heating oil?
On 11/23/2011 2:57 PM, James wrote:
Oh gosh, here comes Al Gore, to tell us how to type our messages !!! Do you need anyone to tell you how to use common courtesy? Say you are on a crowded sidewalk. Pedestrian traffic typically follows the customary method for driving on the road. So if you are in the US the stream of traffic will be to the right. So if things were going well and pedestrian traffic was flowing as I described you could stay to the left and confront everyone or follow the others simply out of courtesy and common sense. |
#24
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How much to remove heating oil?
On 11/23/2011 3:19 PM, dpb wrote:
On 11/23/2011 1:57 PM, James wrote: Oh gosh, here comes Al Gore, to tell us how to type our messages !!! Far, far, more relevant than Algor is the RFC... Think of it as why should you be more important than the community with whom you've chosen to interact? -- Exactly, it is just like being on a busy sidewalk and you decide to oppose the traffic flow just to annoy everyone. |
#25
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How much to remove heating oil?
remove all of the filler pipe completely, and repair wall holes
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#26
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How much to remove heating oil?
On Tue, 22 Nov 2011 21:53:24 -0500, Ed Pawlowski wrote:
On Tue, 22 Nov 2011 10:13:14 -0500, Home Guy wrote: micky wrote: Someone on the People's Court said that the oil company charged $500 dollars to fill up her oil tank, and then 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? Because the person that needed to have the oil removed didn't put an ad on kijiji or craigs list offering free heating oil for anyone with the right equipment to come and take it away. If the oil was delivered in error, it was their responsibility to remove it at no charge. The problem is, these shows are edited and you don't always see all the underlying parts that may be important. I agree that that can be a big problem. |
#27
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How much to remove heating oil?
On Tue, 22 Nov 2011 07:18:20 -0500, micky
wrote: Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? They said they contracted the removal out, so I guess they and the second company are both taking a profit, but deliveing requires providing a product, and removing gives them a product that they can resell. I would gues sthe wholesale price of the oil was 350, the cost of delivery was 50 and the profit was 100. During removal the cost of the oil is maybe negative 250, the cost of removal is50 or 100 and the profit should be the same 100. So she should get at least 50 or 100 dollars back, but iirrc people get a lot more than that for selling their oil. (FWIW She also said she never asked for an oil delivery, waiting until the boiler cleaning/checkup was complete, since last year they told her the boilder was rusting.) Of course they could have sold it to a neighbor, just shut off the valve on the tank, remove the pipe, attach a short piece of pipe, and move 5 gallons at a time in 5gal gas cans. It's a pain in the ass, but I'd do that before paying $538 for removal. Sell it to the neighbor for $350 or $400, help transport it and be done with it. But if it was filled without authorization, I'd consider that a gift.... A good judge should do the same..... |
#28
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How much to remove heating oil?
"micky" wrote in message
... On Tue, 22 Nov 2011 09:16:44 -0500, "Robert Green" wrote: "micky" wrote in message .. . Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? They said they contracted the removal out, so I guess they and the second company are both taking a profit, but deliveing requires providing a product, and removing gives them a product that they can resell. I would gues sthe wholesale price of the oil was 350, the cost of delivery was 50 and the profit was 100. During removal the cost of the oil is maybe negative 250, the cost of removal is50 or 100 and the profit should be the same 100. So she should get at least 50 or 100 dollars back, but iirrc people get a lot more than that for selling their oil. (FWIW She also said she never asked for an oil delivery, waiting until the boiler cleaning/checkup was complete, since last year they told her the boilder was rusting.) IIRC, the oil company lost the case because they delivered BEFORE they were supposed to do a system check. I didnt think today's was a rerun, but it might have been. Yes, she won, and that was the reason. The judge kept making a point of it, but I thought it was a silly point. It had to be a re-run because I was going to post this message (from my Drafts file) when it first was televised on 7/8/11: A homeowner, who has been a customer of Statewide Oil since 2008, is told in May 2010 that her 25 to 30 year old oil boiler is on its last legs and may last only 1 or 2 more years, if that. She claims, and the oil company does not deny, that she was never on any "auto fill" option plan. The oil tank in nearly empty. In October 2010 she calls for someone to clean and inspect the unit after getting a quote to switch to natural gas from a plumbing dealer. It is not clear if the oil company knows this. But before they send the cleaner/inspector they fill her tank with oil. She calls to complain that she never asked for the oil, that she wanted only someone to determine that status of the boiler. She tells the court that if they say it won't last the season (which they said was possible) she was going to convert to gas and take out the boiler. After the fill up they send the cleaning/inspection guy who points out there are two nasty, nearly rusted-through spots on her boiler and that it's probably not safe to use anymore. He says it probably won't last the winter if she does. The situation ends up with them placing a lien against her house for both the cost of the oil and the cost of removing the oil. In court, the oil company finance officer appears with the serviceman but not with the receptionist who took the call or any other proof of a request for a fill. . The judge asks why the person who took the call wasn't there and the finance manager said "We asked he but she doesn't remember that call." The judge asks the finance manager "Can you swear to me that she called and asked your company to "fill her up" and the manager replies "I can't swear to that." The oil cost around $550 and the removal cost around $538. The oil company has filed suit for both the cost of the oil and its removal, which is done by another company for a total of $1142. The judge establishes that the company did the checkup AFTER the tank was filled, which the company responds to by saying "she called for the fill up" and that they often send the inspection/cleaning person after the oil is delivered. How do you think the judge ruled? -------------------------------------------------------------------------- This all happened in the fall, when oil companies run behind doing servicing, but oil deliveries are usually not running behind, because they have all summer to fill up people's tanks. The woman who answers the phone at the oil company doesn't know how old the furnace is, and certainly doesn't know the customer is thinking of converting to gas, and funraces don't need replacing most years She or the person she hands the notes to to schedule appointments is going to schedule them both independently and as soon as possible. If one wants an inspection before a fill-up, one should call twice, the first time ONLY for the inspection/cleaning. (That's what this woman said she did, and it might well have been true, that she didnt' say anything about a fill-up, but they sent a tank truck anyhow.. One or two oil companies told me they wouldn't put me on autmatic delivery unless I filled out some credit information. I never did, but they came automatically anyhow. They want the business. So I guess she should have said NO fillup. ) No, I disagree. If they told you they wouldn't automatically deliver unless you did X and they delivered without you doing X, they are on the hook for pumping it all out. That's basic contract law. If that were not the case, shady oil companies and just about everyone else would be delivering stuff to you demanding payment whether you ordered it or not. It sounds like oil companies are close to that point, anyway. Trader and Jim, she also said they came to remove the oil without her asking either, without her agreeing to it, when she might have been able to sell the oil to someone,. As George suggests, she could have sold or given it to someone who trusts her not to have poisoned it. She complained about the delivery as soon as she got home and smelled the oil, so it's not likely she tampered with it. But once the oil company removes and resells it, they are liable for anything in that oil. Who knows, maybe her crackhead son was cooking meth or brewing beer in it! (-: Bob, the charge could include the removing the tank or the filler, but it didn't here. I believe that was immaterial to the case. She didn't ask for oil but did ask for an inspection. She got the oil BEFORE they came and told her the boiler was shot. Their mistake, they eat the cost. While it was a few months ago, I seem to recall her saying that the new guys were going to remove the old boiler and tanks, but that may not even have come up. The issue here is getting jacked for the price of both delivering and removing oil that was never ordered in the first place and then having a lien thrown against the house. The oil company could neither produce a receipt or a person to confirm she asked for oil, and I kinda believe she wouldn't have with the boiler looking the way it did. There's a picture beginning to emerge of a "pump first, ask questions later" attitude in the heating oil supply business. -- Bobby G. |
#29
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How much to remove heating oil?
wrote in message
stuff snipped Of course they could have sold it to a neighbor, just shut off the valve on the tank, remove the pipe, attach a short piece of pipe, and move 5 gallons at a time in 5gal gas cans. It's a pain in the ass, but I'd do that before paying $538 for removal. Sell it to the neighbor for $350 or $400, help transport it and be done with it. But if it was filled without authorization, I'd consider that a gift.... A good judge should do the same..... It was both filled AND removed without authorization and then a lien put against the house for $1142 for pumping in, pumping out AND the cost of the oil. The judge made the oil company eat the entire fee. -- Bobby G. |
#30
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How much to remove heating oil?
On Thu, 24 Nov 2011 18:52:44 -0500, "Robert Green"
wrote: "micky" wrote in message .. . On Tue, 22 Nov 2011 09:16:44 -0500, "Robert Green" wrote: "micky" wrote in message .. . Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? They said they contracted the removal out, so I guess they and the second company are both taking a profit, but deliveing requires providing a product, and removing gives them a product that they can resell. I would gues sthe wholesale price of the oil was 350, the cost of delivery was 50 and the profit was 100. During removal the cost of the oil is maybe negative 250, the cost of removal is50 or 100 and the profit should be the same 100. So she should get at least 50 or 100 dollars back, but iirrc people get a lot more than that for selling their oil. (FWIW She also said she never asked for an oil delivery, waiting until the boiler cleaning/checkup was complete, since last year they told her the boilder was rusting.) IIRC, the oil company lost the case because they delivered BEFORE they were supposed to do a system check. I didnt think today's was a rerun, but it might have been. Yes, she won, and that was the reason. The judge kept making a point of it, but I thought it was a silly point. It had to be a re-run because I was going to post this message (from my Drafts file) when it first was televised on 7/8/11: A homeowner, who has been a customer of Statewide Oil since 2008, is told in May 2010 that her 25 to 30 year old oil boiler is on its last legs and may last only 1 or 2 more years, if that. She claims, and the oil company does not deny, that she was never on any "auto fill" option plan. The oil tank in nearly empty. In October 2010 she calls for someone to clean and inspect the unit after getting a quote to switch to natural gas from a plumbing dealer. It is not clear if the oil company knows this. But before they send the cleaner/inspector they fill her tank with oil. She calls to complain that she never asked for the oil, that she wanted only someone to determine that status of the boiler. She tells the court that if they say it won't last the season (which they said was possible) she was going to convert to gas and take out the boiler. After the fill up they send the cleaning/inspection guy who points out there are two nasty, nearly rusted-through spots on her boiler and that it's probably not safe to use anymore. He says it probably won't last the winter if she does. The situation ends up with them placing a lien against her house for both the cost of the oil and the cost of removing the oil. In court, the oil company finance officer appears with the serviceman but not with the receptionist who took the call or any other proof of a request for a fill. . The judge asks why the person who took the call wasn't there and the finance manager said "We asked he but she doesn't remember that call." The judge asks the finance manager "Can you swear to me that she called and asked your company to "fill her up" and the manager replies "I can't swear to that." The oil cost around $550 and the removal cost around $538. The oil company has filed suit for both the cost of the oil and its removal, which is done by another company for a total of $1142. The judge establishes that the company did the checkup AFTER the tank was filled, which the company responds to by saying "she called for the fill up" and that they often send the inspection/cleaning person after the oil is delivered. How do you think the judge ruled? -------------------------------------------------------------------------- This all happened in the fall, when oil companies run behind doing servicing, but oil deliveries are usually not running behind, because they have all summer to fill up people's tanks. The woman who answers the phone at the oil company doesn't know how old the furnace is, and certainly doesn't know the customer is thinking of converting to gas, and funraces don't need replacing most years She or the person she hands the notes to to schedule appointments is going to schedule them both independently and as soon as possible. If one wants an inspection before a fill-up, one should call twice, the first time ONLY for the inspection/cleaning. (That's what this woman said she did, and it might well have been true, that she didnt' say anything about a fill-up, but they sent a tank truck anyhow.. One or two oil companies told me they wouldn't put me on autmatic delivery unless I filled out some credit information. I never did, but they came automatically anyhow. They want the business. So I guess she should have said NO fillup. ) No, I disagree. If they told you they wouldn't automatically deliver unless you did X and they delivered without you doing X, they are on the hook for pumping it all out. That's basic contract law. If that were not the case, shady oil companies and just about everyone else would be delivering stuff to you demanding payment whether you ordered it or not. It sounds like oil companies are close to that point, anyway. Trader and Jim, she also said they came to remove the oil without her asking either, without her agreeing to it, when she might have been able to sell the oil to someone,. As George suggests, she could have sold or given it to someone who trusts her not to have poisoned it. She complained about the delivery as soon as she got home and smelled the oil, so it's not likely she tampered with it. But once the oil company removes and resells it, they are liable for anything in that oil. Who knows, maybe her crackhead son was cooking meth or brewing beer in it! (-: Bob, the charge could include the removing the tank or the filler, but it didn't here. I believe that was immaterial to the case. She didn't ask for oil but did ask for an inspection. She got the oil BEFORE they came and told her the boiler was shot. Their mistake, they eat the cost. While it was a few months ago, I seem to recall her saying that the new guys were going to remove the old boiler and tanks, but that may not even have come up. The issue here is getting jacked for the price of both delivering and removing oil that was never ordered in the first place and then having a lien thrown against the house. The oil company could neither produce a receipt or a person to confirm she asked for oil, and I kinda believe she wouldn't have with the boiler looking the way it did. There's a picture beginning to emerge of a "pump first, ask questions later" attitude in the heating oil supply business. And PERHAPS knowing she was talking to the gas company they figured they'd get the job of replacing the boiler with another oil-fired one if it was going to cost an extra $1100 to switch to gas- - - - - . |
#31
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How much to remove heating oil?
On Thu, 24 Nov 2011 18:57:19 -0500, "Robert Green"
wrote: It was both filled AND removed without authorization and then a lien put against the house for $1142 for pumping in, pumping out AND the cost of the oil. The judge made the oil company eat the entire fee. As they should have. Automatic fill usually required a contract and often monthly budget payments. I did that for a number of years with my old oil company until they screwed me. I had a contract for 850 gallons at a fixed price that was in effect until May 15. During the winter, they delivered about 750 gallons, leaving another hundred come May. The *******s filled my tank on May 16 and charged full price, not the contracted price for the 100 gallons left on the contract that expired the day before. It was legal, but I think unethical. After two phone calls and a letter, they settled for the contracted price on the 100 gallons. It was the last oil they ever sold me. I've since installed a new, more efficient boiler and use about 450 gallons a year now. |
#32
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How much to remove heating oil?
wrote in message
... stuff snipped The issue here is getting jacked for the price of both delivering and removing oil that was never ordered in the first place and then having a lien thrown against the house. The oil company could neither produce a receipt or a person to confirm she asked for oil, and I kinda believe she wouldn't have with the boiler looking the way it did. There's a picture beginning to emerge of a "pump first, ask questions later" attitude in the heating oil supply business. And PERHAPS knowing she was talking to the gas company they figured they'd get the job of replacing the boiler with another oil-fired one if it was going to cost an extra $1100 to switch to gas- - - - - . I don't believe they knew she was thinking of switching but it does sound like they were trying to "get their foot in the door" for any heating remodelling. A heating oil company's version of an "anchor baby." No matter what their motives, they clearly did things in the wrong order. Inspect BEFORE you pump in a full tank, not afterwards. I wonder if the "other company" they had to call to pull the oil out wasn't a wholly-owned subsidiary. I would have been fuming if I had been charged not only for the oil, but its removal because I am sure I could have found someone to pump it out for free and perhaps for a little added cash. I can't believe they just "dumped" the oil they retrieved from her, either. I am sure they tried not only billing her $1142 for the fill and removal, but sold what they pulled from her tank to some other customer without telling them it was used oil. Who would know? What a deal. Making over $1500 on one tank. -- Bobby G. |
#33
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How much to remove heating oil?
"Ed Pawlowski" wrote in message
... On Thu, 24 Nov 2011 18:57:19 -0500, "Robert Green" wrote: It was both filled AND removed without authorization and then a lien put against the house for $1142 for pumping in, pumping out AND the cost of the oil. The judge made the oil company eat the entire fee. As they should have. Automatic fill usually required a contract and often monthly budget payments. I did that for a number of years with my old oil company until they screwed me. Gawd. Are they really heating oil companies or professional "butt fu&ers?" Maybe it's that constant sticking of hoses in holes that turns them to the Dark Side. They're always out to stick it to someone. I had a contract for 850 gallons at a fixed price that was in effect until May 15. During the winter, they delivered about 750 gallons, leaving another hundred come May. The *******s filled my tank on May 16 and charged full price, not the contracted price for the 100 gallons left on the contract that expired the day before. It was legal, but I think unethical. After two phone calls and a letter, they settled for the contracted price on the 100 gallons. It was the last oil they ever sold me. Vendors don't seem to understand that by squeezing a customer they risk losing them for life - and losing referrals, too. There are a number of companies I'll never deal with again like Citibank. Fool me once, shame on you, as the saying goes. My boss used to tell the story of how his dad, the patriarch of a large clan of Irishmen, got screwed by a Ford dealer once for undercoating he did not request and did not want. No one person in that whole, huge extended family ever bought a Ford as a result for something like 40 years afterwards. -- Bobby G. |
#34
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How much to remove heating oil?
On Nov 24, 6:52*pm, "Robert Green" wrote:
"micky" wrote in message ... On Tue, 22 Nov 2011 09:16:44 -0500, "Robert Green" wrote: "micky" wrote in message .. . Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. *The company wants both amounts and filed a mechanics lien for 1038. How could this be? *They said they contracted the removal out, so I guess they and the second company are both taking a profit, but deliveing requires providing a product, and removing gives them a product that they can resell. I would gues sthe wholesale price of the oil was 350, the cost of delivery was 50 and the profit was 100. During removal the cost of the oil is maybe negative 250, the cost of removal is50 or 100 and the profit should be the same 100. * So she should get at least 50 or 100 dollars back, but iirrc people get a lot more than that for selling their oil. (FWIW She also said she never asked for an oil delivery, waiting until the boiler cleaning/checkup was complete, since last year they told her the boilder was rusting.) IIRC, the oil company lost the case because they delivered BEFORE they were supposed to do a system check. I didnt think today's was a rerun, but it might have been. *Yes, she won, and that was the reason. *The judge kept making a point of it, but I thought it was a silly point. It had to be a re-run because I was going to post this message (from my Drafts file) when it first was televised on 7/8/11: A homeowner, who has been a customer of Statewide Oil since 2008, is told in May 2010 that her 25 to 30 year old oil boiler is on its last legs and may last only 1 or 2 more years, if that. *She claims, and the oil company does not deny, that she was never on any "auto fill" option plan. The oil tank in nearly empty. *In October 2010 she calls for someone to clean and inspect the unit after getting a quote to switch to natural gas from a plumbing dealer. *It is not clear if the oil company knows this. *But before they send the cleaner/inspector they fill her tank with oil. *She calls to complain that she never asked for the oil, that she wanted only someone to determine that status of the boiler. She tells the court that if they say it won't last the season (which they said was possible) she was going to convert to gas and take out the boiler. After the fill up they send the cleaning/inspection guy who points out there are two nasty, nearly rusted-through spots on her boiler and that it's probably not safe to use anymore. *He says it probably won't last the winter if she does. *The situation ends up with them placing a lien against her house for both the cost of the oil and the cost of removing the oil. In court, the oil company finance officer appears with the serviceman but not with the receptionist who took the call or any other proof of a request for a fill. . *The judge asks why the person who took the call wasn't there and the finance manager said "We asked he but she doesn't remember that call." *The judge asks the finance manager "Can you swear to me that she called and asked your company to "fill her up" and the manager replies "I can't swear to that." The oil cost around $550 and the removal cost around $538. *The oil company has filed suit for both the cost of the oil and its removal, which is done by another company for a total of $1142. *The judge establishes that the company did the checkup AFTER the tank was filled, which the company responds to by saying "she called for the fill up" and that they often send the inspection/cleaning person after the oil is delivered. How do you think the judge ruled? -------------------------------------------------------------------------- This all happened in the fall, when oil companies run behind doing servicing, but oil deliveries are usually not running behind, because they have all summer to fill up people's tanks. The woman who answers the phone at the oil company doesn't know how old the furnace is, and certainly doesn't know *the customer is thinking of converting to gas, and funraces don't need replacing most years * She or the person she hands the notes to to schedule appointments is going to schedule them both independently and as soon as possible. If one wants an inspection before a fill-up, one should call *twice, the first time ONLY for the inspection/cleaning. * (That's what this woman said she did, and it might well have been true, that she didnt' say anything about a fill-up, but they sent a tank truck anyhow.. *One or two oil companies told me they wouldn't put me on autmatic delivery unless I filled out some credit information. *I never did, but they came automatically anyhow. *They want the business. * So I guess she should have said NO fillup. *) No, I disagree. *If they told you they wouldn't automatically deliver unless you did X and they delivered without you doing X, they are on the hook for pumping it all out. *That's basic contract law. *If that were not the case, shady oil companies and just about everyone else would be delivering stuff to you demanding payment whether you ordered it or not. *It sounds like oil companies are close to that point, anyway. Trader and Jim, she also said they came to remove the oil without her asking either, without her agreeing to it, when she might have been able to sell the oil to someone,. *As George suggests, she could have sold or given it to someone who trusts her not to have poisoned it. She complained about the delivery as soon as she got home and smelled the oil, so it's not likely she tampered with it. But once the oil company removes and resells it, they are liable for anything in that oil. *Who knows, maybe her crackhead son was cooking meth or brewing beer in it! *(-: Bob, the charge could include the removing the tank or the filler, but it didn't here. I believe that was immaterial to the case. *She didn't ask for oil but did ask for an inspection. *She got the oil BEFORE they came and told her the boiler was shot. *Their mistake, they eat the cost. *While it was a few months ago, I seem to recall her saying that the new guys were going to remove the old boiler and tanks, but that may not even have come up. The issue here is getting jacked for the price of both delivering and removing oil that was never ordered in the first place and then having a lien thrown against the house. *The oil company could neither produce a receipt or a person to confirm she asked for oil, and I kinda believe she wouldn't have with the boiler looking the way it did. *There's a picture beginning to emerge of a "pump first, ask questions later" attitude in the heating oil supply business. -- Bobby G.- Hide quoted text - I can see how she won, because the oil company could not show that she had called for oil. However, I think it's likely she did call. Let's look at the facts: She is told in May that her old boiler may only last another year or two. She gets a quote from another company to install a new gas boiler. She calls in Oct for routine service on the old oil boiler. Given that sequence, it seems likely to me that she had seen the price of a new gas system and decided against it. Otherwise she would not have called for service on the old one. And having decided to continue with the existing one, it's not unreasonable to think that she could have asked for the oil to be filled at the same time. Or that they asked during that call if she needed it filled and she said yes, not thinking that it could be filled and then the boiler is found to be shot so soon after being last inspected in May. But since the oil company can't produce a witness who remembers what happened, they lose. |
#35
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How much to remove heating oil?
On Nov 25, 12:49*am, "Robert Green"
wrote: wrote in message ... stuff snipped The issue here is getting jacked for the price of both delivering and removing oil that was never ordered in the first place and then having a lien thrown against the house. *The oil company could neither produce a receipt or a person to confirm she asked for oil, and I kinda believe she wouldn't have with the boiler looking the way it did. *There's a picture beginning to emerge of a "pump first, ask questions later" attitude in the heating oil supply business. *And PERHAPS knowing she was talking to the gas company they figured they'd get the job of replacing the boiler with another oil-fired one if it was going to cost an extra $1100 to switch to gas- - - - - . I don't believe they knew she was thinking of switching but it does sound like they were trying to "get their foot in the door" for any heating remodelling. *A heating oil company's version of an "anchor baby." No matter what their motives, they clearly did things in the wrong order. Inspect BEFORE you pump in a full tank, not afterwards. I think you have unreasonable expectations. Someone at an oil company that is scheduling both a routine service call and oil delivery aren't responsible for knowing that you might be switching to gas. Or that you have been told that your furnace is on it's last legs. How about if the service call is scheduled for next week and she runs out of oil tomorrow, ruining her hot bath? Then she'd be suing them for doing that. I wonder if the "other company" they had to call to pull the oil out wasn't a wholly-owned subsidiary. * I would have been fuming if I had been charged not only for the oil, but its removal because I am sure I could have found someone to pump it out for free and perhaps for a little added cash. Which tells you that the woman in question, who best knows the situation regarding her own boiler, ain't too bright. Just the kind of person that would call for service and oil and not think about the order. I can't believe they just "dumped" the oil they retrieved from her, either. |
#36
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How much to remove heating oil?
On Fri, 25 Nov 2011 00:58:52 -0500, "Robert Green"
wrote: "Ed Pawlowski" wrote in message .. . On Thu, 24 Nov 2011 18:57:19 -0500, "Robert Green" wrote: It was both filled AND removed without authorization and then a lien put against the house for $1142 for pumping in, pumping out AND the cost of the oil. The judge made the oil company eat the entire fee. As they should have. Automatic fill usually required a contract and often monthly budget payments. I did that for a number of years with my old oil company until they screwed me. Gawd. Are they really heating oil companies or professional "butt fu&ers?" Maybe it's that constant sticking of hoses in holes that turns them to the Dark Side. They're always out to stick it to someone. I had a contract for 850 gallons at a fixed price that was in effect until May 15. During the winter, they delivered about 750 gallons, leaving another hundred come May. The *******s filled my tank on May 16 and charged full price, not the contracted price for the 100 gallons left on the contract that expired the day before. It was legal, but I think unethical. After two phone calls and a letter, they settled for the contracted price on the 100 gallons. It was the last oil they ever sold me. Vendors don't seem to understand that by squeezing a customer they risk losing them for life - and losing referrals, too. There are a number of companies I'll never deal with again like Citibank. Fool me once, shame on you, as the saying goes. My boss used to tell the story of how his dad, the patriarch of a large clan of Irishmen, got screwed by a Ford dealer once for undercoating he did not request and did not want. No one person in that whole, huge extended family ever bought a Ford as a result for something like 40 years afterwards. No, they bought GMs from the GM dealer owned by the same family in the next town?? |
#37
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How much to remove heating oil?
On Fri, 25 Nov 2011 05:59:53 -0800 (PST), "
wrote: On Nov 25, 12:49Â*am, "Robert Green" wrote: wrote in message ... stuff snipped The issue here is getting jacked for the price of both delivering and removing oil that was never ordered in the first place and then having a lien thrown against the house. Â*The oil company could neither produce a receipt or a person to confirm she asked for oil, and I kinda believe she wouldn't have with the boiler looking the way it did. Â*There's a picture beginning to emerge of a "pump first, ask questions later" attitude in the heating oil supply business. Â*And PERHAPS knowing she was talking to the gas company they figured they'd get the job of replacing the boiler with another oil-fired one if it was going to cost an extra $1100 to switch to gas- - - - - . I don't believe they knew she was thinking of switching but it does sound like they were trying to "get their foot in the door" for any heating remodelling. Â*A heating oil company's version of an "anchor baby." No matter what their motives, they clearly did things in the wrong order. Inspect BEFORE you pump in a full tank, not afterwards. I think you have unreasonable expectations. Someone at an oil company that is scheduling both a routine service call and oil delivery aren't responsible for knowing that you might be switching to gas. Or that you have been told that your furnace is on it's last legs. How about if the service call is scheduled for next week and she runs out of oil tomorrow, ruining her hot bath? Then she'd be suing them for doing that. I heartilly dissagree. They've been servicing that furnace and told her last year it was on it's last legs. She called for an inspection. She did NOT have an auto-fill contract and did not ask for a fill. If it was two different companies, the oil company would not have known the service company was checking out a "bad" furnace - but it was one company. Most likely one receptionist, and one dispatcher. I wonder if the "other company" they had to call to pull the oil out wasn't a wholly-owned subsidiary. Â* I would have been fuming if I had been charged not only for the oil, but its removal because I am sure I could have found someone to pump it out for free and perhaps for a little added cash. Which tells you that the woman in question, who best knows the situation regarding her own boiler, ain't too bright. Just the kind of person that would call for service and oil and not think about the order. I can't believe they just "dumped" the oil they retrieved from her, either. I am sure they tried not only billing her $1142 for the fill and removal, but sold what they pulled from her tank to some other customer without telling them it was used oil. Â*Who would know? Â*What a deal. Â*Making over $1500 on one tank. -- Bobby G. How does $1142 come out to making over $1500? They got PAID $1142, no? You think the guys who did the work don't get paid? The truck is free? The fuel for the truck? All the various insurances? Compliance with all the EPA rules? The cost of the oil itself when they bought it? The cost of the buildings, real estate taxes, etc? I seriously doubt they would take that oil and deliver it back to a customer. When you pump an old tank like that to the bottom, you get not only oil, but also water and crud accumulated for 30 years. They may have a recycling place that can deal with it and give them something for it. I'd also like to know if they did any other work besides just pumping the oil out, like capping off the line or removing the inlet pipe, etc. Yeah, it sounds excessive, but I don't see how it equates to the oil company making $1500. |
#38
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How much to remove heating oil?
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#39
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How much to remove heating oil?
On Fri, 25 Nov 2011 00:49:18 -0500, "Robert Green"
wrote: No matter what their motives, they clearly did things in the wrong order. Inspect BEFORE you pump in a full tank, not afterwards. I wonder if the "other company" they had to call to pull the oil out wasn't a wholly-owned subsidiary. Agreed. I would have been fuming if I had been charged not only for the oil, but its removal because I am sure I could have found someone to pump it out for free and perhaps for a little added cash. I can't believe they just "dumped" the oil they retrieved from her, either. Me neither. I am sure they tried not only billing her $1142 for the fill and removal, While it's always conceivalbe that a customer puts crap in the oil, the odds of it are really low, and at the least they could sell the oil at a bargain pirce to the owner or someone in his family who has an oil furnace. Or to an employee. After all, in the slim chance it hurts that furnace, they can have their own company fix the furnace, and it would be a true business expense. but sold what they pulled from her tank to some other customer without telling them it was used oil. Who would know? That's possible too. They coul deliver it to someone they knew would call them if he had furnace problems, maybe someone with an old furnace, so he wouldn't blame the oil but his furnace. .. What a deal. Making over $1500 on one tank. -- |
#40
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How much to remove heating oil?
On Thu, 24 Nov 2011 18:52:44 -0500, "Robert Green"
wrote: "micky" wrote in message .. . On Tue, 22 Nov 2011 09:16:44 -0500, "Robert Green" wrote: "micky" wrote in message .. . Someone on the People's Court said that the oil company charged 500 dollars to fill up her oil tank, and t hen 538 dollars to remove the oil (because she converted to gas).. The company wants both amounts and filed a mechanics lien for 1038. How could this be? They said they contracted the removal out, so I guess they and the second company are both taking a profit, but deliveing requires providing a product, and removing gives them a product that they can resell. I would gues sthe wholesale price of the oil was 350, the cost of delivery was 50 and the profit was 100. During removal the cost of the oil is maybe negative 250, the cost of removal is50 or 100 and the profit should be the same 100. So she should get at least 50 or 100 dollars back, but iirrc people get a lot more than that for selling their oil. (FWIW She also said she never asked for an oil delivery, waiting until the boiler cleaning/checkup was complete, since last year they told her the boilder was rusting.) IIRC, the oil company lost the case because they delivered BEFORE they were supposed to do a system check. I didnt think today's was a rerun, but it might have been. Yes, she won, and that was the reason. The judge kept making a point of it, but I thought it was a silly point. It had to be a re-run because I was going to post this message (from my Drafts file) when it first was televised on 7/8/11: The ohter possibility is that your psychic! At the very least you're well orgnaized, to find this now. A homeowner, who has been a customer of Statewide Oil since 2008, is told in May 2010 that her 25 to 30 year old oil boiler is on its last legs and may last only 1 or 2 more years, if that. She claims, and the oil company does not deny, that she was never on any "auto fill" option plan. The oil tank in nearly empty. In October 2010 she calls for someone to clean and inspect the unit after getting a quote to switch to natural gas from a plumbing dealer. It is not clear if the oil company knows this. But before they send the cleaner/inspector they fill her tank with oil. She calls to complain that she never asked for the oil, that she wanted only someone to determine that status of the boiler. She tells the court that if they say it won't last the season (which they said was possible) she was going to convert to gas and take out the boiler. After the fill up they send the cleaning/inspection guy who points out there are two nasty, nearly rusted-through spots on her boiler and that it's probably not safe to use anymore. He says it probably won't last the winter if she does. The situation ends up with them placing a lien against her house for both the cost of the oil and the cost of removing the oil. In court, the oil company finance officer appears with the serviceman but not with the receptionist who took the call or any other proof of a request for a fill. . The judge asks why the person who took the call wasn't there and the finance manager said "We asked he but she doesn't remember that call." The judge asks the finance manager "Can you swear to me that she called and asked your company to "fill her up" and the manager replies "I can't swear to that." The oil cost around $550 and the removal cost around $538. The oil company has filed suit for both the cost of the oil and its removal, which is done by another company for a total of $1142. The judge establishes that the company did the checkup AFTER the tank was filled, which the company responds to by saying "she called for the fill up" and that they often send the inspection/cleaning person after the oil is delivered. How do you think the judge ruled? -------------------------------------------------------------------------- This all happened in the fall, when oil companies run behind doing servicing, but oil deliveries are usually not running behind, because they have all summer to fill up people's tanks. The woman who answers the phone at the oil company doesn't know how old the furnace is, and certainly doesn't know the customer is thinking of converting to gas, and funraces don't need replacing most years She or the person she hands the notes to to schedule appointments is going to schedule them both independently and as soon as possible. If one wants an inspection before a fill-up, one should call twice, the first time ONLY for the inspection/cleaning. (That's what this woman said she did, and it might well have been true, that she didnt' say anything about a fill-up, but they sent a tank truck anyhow.. One or two oil companies told me they wouldn't put me on autmatic delivery unless I filled out some credit information. I never did, but they came automatically anyhow. They want the business. So I guess she should have said NO fillup. ) No, I disagree. If they told you they wouldn't automatically deliver unless you did X and they delivered without you doing X, they are on the hook for pumping it all out. That's basic contract law. If that were not the case, shady oil companies and just about everyone else would be delivering stuff to you demanding payment whether you ordered it or not. It sounds like oil companies are close to that point, anyway. Trader and Jim, she also said they came to remove the oil without her asking either, without her agreeing to it, when she might have been able to sell the oil to someone,. As George suggests, she could have sold or given it to someone who trusts her not to have poisoned it. She complained about the delivery as soon as she got home and smelled the oil, so it's not likely she tampered with it. But once the oil company removes and resells it, they are liable for anything in that oil. Who knows, maybe her crackhead son was cooking meth or brewing beer in it! (-: Bob, the charge could include the removing the tank or the filler, but it didn't here. I believe that was immaterial to the case. She didn't ask for oil but did ask for an inspection. She got the oil BEFORE they came and told her the boiler was shot. Their mistake, they eat the cost. While it was a few months ago, I seem to recall her saying that the new guys were going to remove the old boiler and tanks, but that may not even have come up. The issue here is getting jacked for the price of both delivering and removing oil that was never ordered in the first place and then having a lien thrown against the house. The oil company could neither produce a receipt or a person to confirm she asked for oil, and I kinda believe she wouldn't have with the boiler looking the way it did. There's a picture beginning to emerge of a "pump first, ask questions later" attitude in the heating oil supply business. |
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