On Fri, 25 Nov 2011 05:59:53 -0800 (PST), "
wrote:

On Nov 25, 12:49Â*am, "Robert Green"
wrote:
wrote in message

...

stuff snipped



The issue here is getting jacked for the price of both delivering and
removing oil that was never ordered in the first place and then having a
lien thrown against the house. Â*The oil company could neither produce a
receipt or a person to confirm she asked for oil, and I kinda believe she
wouldn't have with the boiler looking the way it did. Â*There's a picture
beginning to emerge of a "pump first, ask questions later" attitude in
the
heating oil supply business.
Â*And PERHAPS knowing she was talking to the gas company they figured
they'd get the job of replacing the boiler with another oil-fired one
if it was going to cost an extra $1100 to switch to gas- - - - - .

I don't believe they knew she was thinking of switching but it does sound
like they were trying to "get their foot in the door" for any heating
remodelling. Â*A heating oil company's version of an "anchor baby."

No matter what their motives, they clearly did things in the wrong order.
Inspect BEFORE you pump in a full tank, not afterwards.

I think you have unreasonable expectations. Someone at an oil
company that is scheduling both a routine service call and oil
delivery
aren't responsible for knowing that you might be switching to gas.
Or that you have been told that your furnace is on it's last legs.
How about if the service call is scheduled for next week and she
runs out of oil tomorrow, ruining her hot bath? Then she'd be suing
them for doing that.


I heartilly dissagree.
They've been servicing that furnace and told her last year it was on
it's last legs. She called for an inspection. She did NOT have an
auto-fill contract and did not ask for a fill. If it was two different
companies, the oil company would not have known the service company
was checking out a "bad" furnace - but it was one company. Most
likely one receptionist, and one dispatcher.


I wonder if the
"other company" they had to call to pull the oil out wasn't a wholly-owned
subsidiary. Â* I would have been fuming if I had been charged not only for
the oil, but its removal because I am sure I could have found someone to
pump it out for free and perhaps for a little added cash.


Which tells you that the woman in question, who best knows the
situation regarding her own boiler, ain't too bright. Just the
kind of person that would call for service and oil and not think about
the order.




I can't believe they just "dumped" the oil they retrieved from her, either.
I am sure they tried not only billing her $1142 for the fill and removal,
but sold what they pulled from her tank to some other customer without
telling them it was used oil. Â*Who would know? Â*What a deal. Â*Making over
$1500 on one tank.

--
Bobby G.

How does $1142 come out to making over $1500? They got PAID $1142,
no?
You think the guys who did the work don't get paid? The truck is
free? The
fuel for the truck? All the various insurances? Compliance with all
the EPA rules? The
cost of the oil itself when they bought it? The cost of the
buildings,
real estate taxes, etc?

I seriously doubt they would take that oil and deliver it back to a
customer.
When you pump an old tank like that to the bottom, you get not only
oil,
but also water and crud accumulated for 30 years. They may have a
recycling place that can deal with it and give them something for it.

I'd also like to know if they did any other work besides just
pumping the oil out, like capping off the line or removing the inlet
pipe, etc.

Yeah, it sounds excessive, but I don't see how it equates to the oil
company making $1500.