I live in Westchester County NY and get my water from Greenburgh
Consolidated Water District.
We always had and used a whole house water filter (came with the
house). 10 years ago the sediment filters (rated at 16,000 gallons)
would last 2 to 3 months before needing replacement. In 2005 they
began to get clogged/dirty more quickly and I needed to replace every
2 - 3 weeks. At that time I emailed the Superintendant of the water
district who basically quoted me a standard response on how the water
undergoes stringent testing each year and is guaranteed safe.
Back in 2005 he said a filter is a personal preference thing and
shouldn't be necessary.

Recently I replace filters every 3 days before they clog and severely
restrict water flow to the house. The clor of the dirty filter
appears a sick dark red/brown which would indicate rust.

So, something has gotten a lot worse in the past 3 years and I cannot
go on like this replacing filters every 3 days. If I take the filter
out my washed clothes begin to get stains and my toilets also start to
stain. I never drink the house water - even with a filter I still use
a Brita pitcher for drinking water, or just buy bottled water.

I believe the town (DPW) should at least come out and dig up the
street connection to the house to determine the next course of
action. I also believe they should take one of my used filters and
pay to have it tested to see what the "dirt" is.

I've written emails to the town of Greenburgh water department, the
DPW, as well as the town supervisor and all I've gotten is a run-
around at best or no response at worse.

Where else should I be writing/calling to complain about this? I'll
start with the county dept of health bureau of environmental quality.
Are there higher authorities in NYS, etc?

Thanks,
Walter