I have a problem with my alarm

I had a power cut last night and it seems to have rendered the system unresponsive.
I'm getting a power on light but no response from key pad or any other light.
The power light goes out when I take out the spur fuse so I assume that the back up battery is dead. I can replace that but what about the non responsive keypad

Marky writes:

I have a problem with my alarm

I had a power cut last night and it seems to have rendered the system
unresponsive.
I'm getting a power on light but no response from key pad or any other
light.
The power light goes out when I take out the spur fuse so I assume that
the back up battery is dead. I can replace that but what about the non
responsive keypad

First try removing the backup battery AND power entirely for a couple
minutes. It may just be in a strange state.

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Marky wrote:
The power light goes out when I take out the spur fuse so I assume
that the back up battery is dead. I can replace that but what about
the non responsive keypad

Replace the backup battery with the power off, then restore mains.

The alarm may come up in the default 'alarm' mode - if so and your code
doesn't work, the default factory preset code is 0123.

Thanks - you're right. I got similar advice from The Security Community website at the weekend and when I tried it - it worked great.

many thanks for taking the time to post a reply