Home |
Search |
Today's Posts |
|
Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
Reply |
|
LinkBack | Thread Tools | Display Modes |
#1
|
|||
|
|||
How To . . . . ?
.. . . do Yoga
pull up a toilet drop in a new one play guitar vote! I've seen how-to DVDs in video and electronic stores for almost any human activity and hobby. In fact, the only activity I haven't seen a how-to DVD for, IN THE STORE - as in WALK IN, PICK IT UP, BRING IT TO THE REGISTER AND PAY FOR IT - is for the single largest growing economic boost to the economy so far: Home theater.. It turns out that home theater systems are being installed in everything from cars to trailer homes to colonials to castles. Rich or poor, we ALL want our HOME THE-AH-TUHH! Yet virtually 90% of consumers don't know squat about how to get the best sound and picture out of whatever their budget affords them, because discs such as "Digital Video Essentials" and "AVIA Hometheater Companion" cannot be found in stores. DUHHH!! I have complained to the management at Best Buy, Walmart, Circuit City and other stores, and all I've gotten is a shrug and "I'm sorry, but we don't control the purchasing." And the best thing that stores such as Tower or Borders can do is special order the things. Well - I want my calibration video, and I want it now! As in: Walk in a live store, pick it off the shelf next to Spiderman, Star Trek, and Mystic River(or whatever movies people are nuts about), bring it to the cashier and pay for it and take it home - all in the same day. Remember that experience folks? Just like dropping in to the grocery for that extra gallon of milk. Imagine only being able to purchase MILK on line?? Disturbing, isn't it.... Buying a calibration video should be just as simple, and the impact of putting one in every home theater customer's player would be a positive in every respect: broadcast and DVD pictures as the engineers intended, less eyestrain from too hot settings, energy saved, and longer lasting displays be it an old Tube TV or an LCD or plasma wall mount. Get with the "picture" retailers! Just had to rant here, does anyone else feel the same frustration? -CC |
#2
|
|||
|
|||
"ChrisCoaster" wrote in message ups.com... .... | Buying a calibration video should be just as simple, and the impact of | putting one in every home theater customer's player would be a positive | in every respect: broadcast and DVD pictures as the engineers intended, | less eyestrain from too hot settings, energy saved, and longer lasting | displays be it an old Tube TV or an LCD or plasma wall mount. | | Get with the "picture" retailers! | | Just had to rant here, does anyone else feel the same frustration? | -CC | C&L InterNet club (http://www.theCNL.com) |
#3
|
|||
|
|||
"Pierre_St_Germain" wrote in message . .. | You knew this day would come to pass and now its here. Time to double up on | that medication and schedule a visit with your psychologist this week!! | That, and don't mix high-powered rifles with spending lots of time on | building rooftops in urban areas. Is it an urban legend that a VCR was once sold with a video tape showing how to connect it? N |
#4
|
|||
|
|||
"NSM" writes:
"Pierre_St_Germain" wrote in message . .. | You knew this day would come to pass and now its here. Time to double up on | that medication and schedule a visit with your psychologist this week!! | That, and don't mix high-powered rifles with spending lots of time on | building rooftops in urban areas. Is it an urban legend that a VCR was once sold with a video tape showing how to connect it? Maybe but it's not as moronic as it sounds. All you need is oone simple diagram to get the VCR to play through the TV to view the video. --- sam | Sci.Electronics.Repair FAQ Mirror: http://repairfaq.ece.drexel.edu/ Repair | Main Table of Contents: http://repairfaq.ece.drexel.edu/REPAIR/ +Lasers | Sam's Laser FAQ: http://repairfaq.ece.drexel.edu/sam/lasersam.htm | Mirror Sites: http://repairfaq.ece.drexel.edu/REPAIR/F_mirror.html Note: These links are hopefully temporary until we can sort out the excessive traffic on Repairfaq.org. Important: Anything sent to the email address in the message header above is ignored unless my full name is included in the subject line. Or, you can contact me via the Feedback Form in the FAQs. |
#5
|
|||
|
|||
That was very nice of all of you. I think I have a valid point here
regardless of how off the wall I may have presented it. The truth is most people don't know or care to know how easy it is to get the best out of their TV's picture. They just watch it out-of-the-box and assume that is the best thing they've seen since sliced bread. The five basic adjustments are all most people need to get a kick-ass picture no matter what type of set they have, or how old the thing is. Bright, Contrast, Tint, color, and detail/sharpness will solve most issues if set properly, and the DVDs I mentioned should be as available in video/elect. stores as sliced bread in the grocery. I know my idea of selling "Video Essentials" in a store is an insane idea, but even I'd like to know if my settings for my TV are off any. -CC |
#6
|
|||
|
|||
ChrisCoaster wrote: That was very nice of all of you. I think I have a valid point here regardless of how off the wall I may have presented it. The truth is most people don't know or care to know how easy it is to get the best out of their TV's picture. They just watch it out-of-the-box and assume that is the best thing they've seen since sliced bread. The five basic adjustments are all most people need to get a kick-ass picture no matter what type of set they have, or how old the thing is. Bright, Contrast, Tint, color, and detail/sharpness will solve most issues if set properly, and the DVDs I mentioned should be as available in video/elect. stores as sliced bread in the grocery. I know my idea of selling "Video Essentials" in a store is an insane idea, but even I'd like to know if my settings for my TV are off any. -CC I think you might be missing the point Chris. It's a excellent idea. Unfortunely, the only consideration for all the businesses you mentioned is selling you the product. They won't make any profit by explaining or showing you how to use it. The days of service with the sale are over. The consumer has spoken. They want the lowest price and have decided the extra cost of educating then in how to use and get the most enjoyment from the product is not worth it. |
#7
|
|||
|
|||
Wildcard wrote: ChrisCoaster wrote: That was very nice of all of you. I think I have a valid point here regardless of how off the wall I may have presented it. The truth is most people don't know or care to know how easy it is to get the best out of their TV's picture. They just watch it out-of-the-box and assume that is the best thing they've seen since sliced bread. The five basic adjustments are all most people need to get a kick-ass picture no matter what type of set they have, or how old the thing is. Bright, Contrast, Tint, color, and detail/sharpness will solve most issues if set properly, and the DVDs I mentioned should be as available in video/elect. stores as sliced bread in the grocery. I know my idea of selling "Video Essentials" in a store is an insane idea, but even I'd like to know if my settings for my TV are off any. -CC I think you might be missing the point Chris. It's a excellent idea. Unfortunely, the only consideration for all the businesses you mentioned is selling you the product. They won't make any profit by explaining or showing you how to use it. The days of service with the sale are over. The consumer has spoken. They want the lowest price and have decided the extra cost of educating then in how to use and get the most enjoyment from the product is not worth it. _________________________ Well if the customer ASKS the rep how to adjust the picture & sound, the rep should show them at least how to open the menus. Problem is most consumers assume that, like Rumsfeld, the "picture you see is the picture you get, not the one you want". They don't realize that the set is not displaying at its full potential. As far as profits go, they WILL make money by stocking and selling the calibration videos I mentioned, in store. There is no "extra cost of educating" as you put it, by stocking the DVD and letting the consumer buy it and navigate through it themselves at home. Common sense here, folks. -CC |
#8
|
|||
|
|||
ChrisCoaster wrote: _________________________ Well if the customer ASKS the rep how to adjust the picture & sound, the rep should show them at least how to open the menus. Problem is most consumers assume that, like Rumsfeld, the "picture you see is the picture you get, not the one you want". They don't realize that the set is not displaying at its full potential. As far as profits go, they WILL make money by stocking and selling the calibration videos I mentioned, in store. There is no "extra cost of educating" as you put it, by stocking the DVD and letting the consumer buy it and navigate through it themselves at home. Common sense here, folks. -CC The quickest way to lose a sale I know of. Is by stamping some assembly required on the box. The DVD you mention is essentially doing that. It's bad enough when the customer gets it home and pulls out that 90 page instruction book. But, that's after the sale and not your worry. As far as the rep answering questions. Pipe dream. Not the rep's fault. He or she is dealing with over 100 different products. Each product having a large number of customer adjustments and features. All multiple menu operated with no standardization of either feature names or method of activation or adjustment. Even simple features like tint. Some call it tint some call it Hue. You might in some models have to turn off two other features to even adjust the hue or tint. That's just tv. Most superstores carry a wide variety of electronic products compounding the problem. You seem to want simple solutions to a complex modern electronics age. Consumers don't know what they want. They need to be told. Consumers have an idea in their head of what it is. But no clue when it comes to purchasing the correct product to match that idea in their head. The rep takes that idea in the customers head and tries to match it to a product. At least the good ones do. That's a rep's job. A rep weeds through all the misinformation the customer has picked up. Then match the valid information to a product the consumer actually wants. Not to teach the consumer how to use the product in a manner utilizing the products full potential. The best the rep can do is know what the product can do. Not how to operate the product to maximize the features it's capable of. When push comes to shove most consumers want to do exactly what you mentioned earlier. Take it out of the box, plug it in, hook up a single cable. Since they bought the best technology has to offer they now want to believe the picture they are receiving is the best they can get. You are the exception to the rule. A knowledgeable customer who knows what it can do. You won't be satisfied until you get that high quality picture you want. Since sales requires volume to be profitable. Stocking and selling for the limited number of customers like yourself would not be profitable. Believe me if the DVD you mentioned would sell it would be in every big warehouse store in the land. |
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|