Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems.

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  #1   Report Post  
Greg
 
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Default Did low voltage cause the pc to fail?

G'day from a long way away....

I am struggling with an argument about a couple of damaged home
computers and I was wondering if anyone can help????

The switchboard for a suburban house was replaced in November 2003.
Since February 03 various appliances in the house have failed,
including three pcs. The owners believe that lower than stat limits
voltage into the residence caused the failure. Since the switchboard
was replaced the problems have stopped.

Their electrician said that the switchboard was a 30 year old
porcelain-fused model and was burning out on the busbar and the
circuits on the board were overloaded with too many appliances.

My question to you, if you would be so kind...."What chance is there
that the slightly under supply of grid voltage would severely damage
pcs, or, is the pc damage more likely to be as a result of the arcing
at the switchboard?"

Greg,
Brisbane, Queensland, Australia
  #2   Report Post  
Michael A. Covington
 
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We would need to know the nature of the PC failure. The only component of
the PC that could possibly fail due to a mains power problem is the power
supply, because its output is regulated -- it either outputs the right
voltages at full current, or shuts itself off completely.

It might over-exert itself stepping up a lower-than-normal input voltage...

Also, power cutting on and off repeatedly (a lot of "flickering") might
damage the power supply or even, I suppose, a disk drive or something. Did
that happen?


  #3   Report Post  
James Sweet
 
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"Greg" wrote in message
om...
G'day from a long way away....

I am struggling with an argument about a couple of damaged home
computers and I was wondering if anyone can help????

The switchboard for a suburban house was replaced in November 2003.
Since February 03 various appliances in the house have failed,
including three pcs. The owners believe that lower than stat limits
voltage into the residence caused the failure. Since the switchboard
was replaced the problems have stopped.

Their electrician said that the switchboard was a 30 year old
porcelain-fused model and was burning out on the busbar and the
circuits on the board were overloaded with too many appliances.

My question to you, if you would be so kind...."What chance is there
that the slightly under supply of grid voltage would severely damage
pcs, or, is the pc damage more likely to be as a result of the arcing
at the switchboard?"

Greg,
Brisbane, Queensland, Australia



Either undervoltage or arcing can damage equipment.


  #4   Report Post  
w_tom
 
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Unervoltage - also known as a brownout - does not damage electronics.
Unfortunately too many take what they learned about motors and
expolate that to knowledge about electronics. One must first learn
basic concept before making assumptions such as low voltage will
damage a computer.

The Intel specs are quite bluntly clear about this. AC mains
voltage can drop so low that incandescent bulbs are at less than 40%
intensity. Even at that low voltage, a computer with a full load of
peripherals must power up and run normally. Where is the damage? It
only exists in a world where people don't learn simple technologies
nor read manufacturer numerical specs.

What is a shutdown? Power is removed. Electrolytic capacitors
slowly discharge. The computer suffers a brownout - diminished
voltage. So the computer is damaged? Of course not. Computer must
work just fine until voltage becomes too low - and then it must switch
to a no more output mode. IOW a shutdown is a brownout that
eventually becomes a blackout. But if brownouts - low voltage - cause
hardware damage, then a shutdown will also damage hardware.

Can computers be damaged by a brownout? Well if it is, then the
computer fails to mean numerous industry standards and defacto
standards that have exists longer than most every reader here. The
answer to the OPs question is found in those specs. If undervoltage
damages the electronics, then the human knows exactly what the reason
for failure was - the human.

"James Sweet" wrote in message . ..
"Greg" wrote in message
om...
...
My question to you, if you would be so kind...."What chance is

there
that the slightly under supply of grid voltage would severely

damage
pcs, or, is the pc damage more likely to be as a result of the

arcing
at the switchboard?"

Greg,
Brisbane, Queensland, Australia



Either undervoltage or arcing can damage equipment.

  #5   Report Post  
Michael A. Covington
 
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"w_tom" wrote in message
om...
Unervoltage - also known as a brownout - does not damage electronics.
Unfortunately too many take what they learned about motors and
expolate that to knowledge about electronics. One must first learn
basic concept before making assumptions such as low voltage will
damage a computer.

The Intel specs are quite bluntly clear about this. AC mains
voltage can drop so low that incandescent bulbs are at less than 40%
intensity. Even at that low voltage, a computer with a full load of
peripherals must power up and run normally. Where is the damage? It
only exists in a world where people don't learn simple technologies
nor read manufacturer numerical specs.


Intel doesn't make PC power supplies. Sometimes we don't know *who* makes
them. I wouldn't put it past them to have something that would fail (or at
least blow a fuse) when subjected to undervoltage.

After all, undervoltage requires the switching power supply to draw *more*
current (as it gets less voltage).




  #6   Report Post  
Sam Goldwasser
 
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(w_tom) writes:

Unervoltage - also known as a brownout - does not damage electronics.
Unfortunately too many take what they learned about motors and
expolate that to knowledge about electronics. One must first learn
basic concept before making assumptions such as low voltage will
damage a computer.


In an ideal world this would be so.

In the real World, it's quite possible that brownouts can cause
switchmode power supplies to fail.

--- sam | Sci.Electronics.Repair FAQ Mirror:
http://repairfaq.ece.drexel.edu/
Repair | Main Table of Contents: http://repairfaq.ece.drexel.edu/REPAIR/
+Lasers | Sam's Laser FAQ: http://repairfaq.ece.drexel.edu/sam/lasersam.htm
| Mirror Sites: http://repairfaq.ece.drexel.edu/REPAIR/F_mirror.html

Note: These links are hopefully temporary until we can sort out the excessive
traffic on Repairfaq.org.

Important: Anything sent to the email address in the message header is ignored.
To contact me, please use the feedback form on the S.E.R FAQ Web sites.

The Intel specs are quite bluntly clear about this. AC mains
voltage can drop so low that incandescent bulbs are at less than 40%
intensity. Even at that low voltage, a computer with a full load of
peripherals must power up and run normally. Where is the damage? It
only exists in a world where people don't learn simple technologies
nor read manufacturer numerical specs.

What is a shutdown? Power is removed. Electrolytic capacitors
slowly discharge. The computer suffers a brownout - diminished
voltage. So the computer is damaged? Of course not. Computer must
work just fine until voltage becomes too low - and then it must switch
to a no more output mode. IOW a shutdown is a brownout that
eventually becomes a blackout. But if brownouts - low voltage - cause
hardware damage, then a shutdown will also damage hardware.

Can computers be damaged by a brownout? Well if it is, then the
computer fails to mean numerous industry standards and defacto
standards that have exists longer than most every reader here. The
answer to the OPs question is found in those specs. If undervoltage
damages the electronics, then the human knows exactly what the reason
for failure was - the human.

"James Sweet" wrote in message . ..
"Greg" wrote in message
om...
...
My question to you, if you would be so kind...."What chance is

there
that the slightly under supply of grid voltage would severely

damage
pcs, or, is the pc damage more likely to be as a result of the

arcing
at the switchboard?"

Greg,
Brisbane, Queensland, Australia



Either undervoltage or arcing can damage equipment.

  #7   Report Post  
w_tom
 
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In the real world, only those with a bean counter mentality
have power supplies damaged by brownouts. When a power supply
is damaged by a brownout, then the reason for failure is
directly traceable to a human who failed to learn basic
technology.

Again - what is a power down or shutdown? A brownout that
eventually becomes a blackout. If brownouts damage
electronics, then so does turning the power off. This alone
is a damning fact. Brownouts do not damage properly
constructed electronics. Shutdown also does not damage those
electronics.

Even in those cited links, I find no reference to brownouts
causing electronics damage. The CBEMA specifically states
that all equipment must not be damaged by low volts. They and
other industry standards - including the computer industry
standard originally created by Intel - are quite blunt about
this. Brownouts don't cause electronics damage. Stated
bluntly even in specs.

Intel defines how computer power supplies must operate.
IBM, Dell, AMD, and a long list of other responsible
manufacturers also demand same standards be met. But this is
old technology - older than most lurkers have even existed.
However many bean counters buy 'dumped into North America'
power supplies to cut costs. Power supplies that violate
basic Intel requirements. Then those silly bean counter
mentalities try to blame others; then claim brownouts damage
electronics. Where is the logic in that? Its called
corruption.

Numerous industry standards for ATX power supplies were the
same defacto standards of 30+ years ago. Such defective
supplies are not found in brand name computers. Dumping only
works at great profit to the Asian manufacturer when a
computer assembler does not even have basic electrical
knowledge - buys power supplies on price rather than upon
technical specifications.

If anyone says that a brownout can damage properly designed
electronics, then we have a benchmark for a bean counter
mentality masking as technically knowledgeable.

Those who think otherwise are then invited to explain how
the individual components inside the power supply fail due to
brownout. That's right. I design at the component level -
not just rack and stack black boxes like a computer assembler
who need not have any electrical knowledge. Please feel free
to describe how that electrolytic capacitor or power
transistor is damaged by a brownout. One must be that
knowledgeable to foolishly claim brownouts damage electronics.


Sam Goldwasser wrote:
(w_tom) writes:
Unervoltage - also known as a brownout - does not damage
electronics. Unfortunately too many take what they learned
about motors and expolate that to knowledge about electronics.
One must first learn basic concept before making assumptions
such as low voltage will damage a computer.


In an ideal world this would be so.

In the real World, it's quite possible that brownouts can cause
switchmode power supplies to fail.

--- sam | Sci.Electronics.Repair FAQ Mirror:
http://repairfaq.ece.drexel.edu/
Repair | Main Table of Contents: http://repairfaq.ece.drexel.edu/REPAIR/
+Lasers | Sam's Laser FAQ: http://repairfaq.ece.drexel.edu/sam/lasersam.htm
| Mirror Sites: http://repairfaq.ece.drexel.edu/REPAIR/F_mirror.html

Note: These links are hopefully temporary until we can sort out the excessive
traffic on Repairfaq.org.

  #8   Report Post  
w_tom
 
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That's all good and nice reasoning which the designer
already considered when he designed a power supply that is not
damaged by brownouts. There is even a circuit inside the
supply that cuts off power IF the supply cannot maintain
required output voltages. Same circuit also sends a signal to
motherboard. Again, no damage to hardware.

Intel does not make power supplies? Underwriters Laboratory
- UL - does not make anything. Therefore UL standards don't
exist either?

If a computer power supply is damaged by the brownout, then
the brownout is not a reason for failure. That failure is
directly traceable to the human who typically buys on price
rather than first learn basic electricity concepts.

If the power supply does not come with written specs -
things they actually claim to do - then one should assume the
worst. These same 'discount' power supplies are sold to
computer assemblers who would blame the brownout rather than
blame themselves. Brownouts do not damage properly
constructed power supplies. Unfortunately those supplies cost
more money. Bean counter mentalities fear spending money.

I bought my power supply from some guy wearing a black
trench coat and it failed? That proves brownouts cause
computer damage? Unfortunately too many computer assemblers
who don't even have basic electrical knowledge use that
reasoning. A power supplies damaged by a brownout was
defective the minute it was purchased.

"Michael A. Covington" wrote:
Intel doesn't make PC power supplies. Sometimes we don't know
*who* makes them. I wouldn't put it past them to have something
that would fail (or at least blow a fuse) when subjected to
undervoltage.

After all, undervoltage requires the switching power supply to
draw *more* current (as it gets less voltage).

  #9   Report Post  
Bob Myers
 
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"w_tom" wrote in message
om...

The Intel specs are quite bluntly clear about this.


And, of course, every PC ever produced anywhere in the world
IS by definition completely, utterly, and totally compliant with
Intel's specs, right? :-) :-) :-)

Ah, to live in such a world....


Bob M.


  #10   Report Post  
Bob Myers
 
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"w_tom" wrote in message
...
That's all good and nice reasoning which the designer
already considered when he designed a power supply that is not
damaged by brownouts.


Or so you hope.

One of the things I used to do (in a past life, but for my
current employer) was to supervise the environmental, etc.
qualification testing of new products. Do you think we
never EVER found problems with power supply design
that showed up in the AC line compatibility testing?

It would be a truly wonderful world in which everything
was designed as it should be, in which everything was
actually BUILT per those designs, and in which the
components that went into that construction never ever
had any sort of problem of their own. Just as soon as
you find that world, you let us know.

Intel does not make power supplies? Underwriters Laboratory
- UL - does not make anything. Therefore UL standards don't
exist either?


Both Intel-generated specifications exist, and UL standards
exist. And so, according to you, everything ever
designed and built automatically complies with those
standards? Hallelujah! I can call down to the test lab
right now, and tell those guys to take it easy! There's
nothing more for them to do!!!!

If a computer power supply is damaged by the brownout, then
the brownout is not a reason for failure. That failure is
directly traceable to the human who typically buys on price
rather than first learn basic electricity concepts.

If the power supply does not come with written specs -
things they actually claim to do


First, it's hardly reasonable to expect anyone who buys
a power supply to be sufficiently educated in power
supply design so as to recognize a good design or a bad
one at first glance. (Hey, if they're THAT good, they should
be designing and building their OWN, and then I know several
places that will likely want to hire them!) Second - you again
show an awful lot of faith in the mere presence of "written
specs." Many aren't worth the paper they're printed on.


blame themselves. Brownouts do not damage properly
constructed power supplies...


....as long as they were properly designed AND
constructed, built from perfect components, and have
suffered absolutely no ill effects due to age, electrical
or mechanical stress, etc., since being built. By this same
sort of reasoning, I should be able to claim that NOTHING
which is "properly designed and built" should ever fail. Once
again, the reliability guys will be SO glad to hear that...


Bob M.




  #11   Report Post  
Bob Myers
 
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Default


"w_tom" wrote in message
...
In the real world, only those with a bean counter mentality
have power supplies damaged by brownouts. When a power supply
is damaged by a brownout, then the reason for failure is
directly traceable to a human who failed to learn basic
technology.


May I ask just how many years experience YOU have in
power supply, design, and construction in the commercial
world (i.e., actually shipping this sort of product in volume)?

Bob M.




  #12   Report Post  
Ban
 
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Default

Bob Myers wrote:
"w_tom" wrote in message
...
That's all good and nice reasoning which the designer
already considered when he designed a power supply that is not
damaged by brownouts.


Or so you hope.

One of the things I used to do (in a past life, but for my
current employer) was to supervise the environmental, etc.
qualification testing of new products. Do you think we
never EVER found problems with power supply design
that showed up in the AC line compatibility testing?

It would be a truly wonderful world in which everything
was designed as it should be, in which everything was
actually BUILT per those designs, and in which the
components that went into that construction never ever
had any sort of problem of their own. Just as soon as
you find that world, you let us know.


Your ignorance is really showing up. If the specs are not met, that supply
goes back on guarantee and it eventually will drive this supplyer out of
business. In Europe we have now a 2years guarantee by law and believe it or
not, when a part fails because of undervoltage the seller has to take it
back and repair/replace it.


Intel does not make power supplies? Underwriters Laboratory
- UL - does not make anything. Therefore UL standards don't
exist either?


Both Intel-generated specifications exist, and UL standards
exist. And so, according to you, everything ever
designed and built automatically complies with those
standards? Hallelujah! I can call down to the test lab
right now, and tell those guys to take it easy! There's
nothing more for them to do!!!!


It is a criminal offense if UL-specs are not met, and if any personal injury
happens you will pay big bucks. There is a responsability involved and if
you fake the CE or UL or whatever rules apply in your country, you will be
prosecuted.


If a computer power supply is damaged by the brownout, then
the brownout is not a reason for failure. That failure is
directly traceable to the human who typically buys on price
rather than first learn basic electricity concepts.

If the power supply does not come with written specs -
things they actually claim to do


First, it's hardly reasonable to expect anyone who buys
a power supply to be sufficiently educated in power
supply design so as to recognize a good design or a bad
one at first glance. (Hey, if they're THAT good, they should
be designing and building their OWN, and then I know several
places that will likely want to hire them!) Second - you again
show an awful lot of faith in the mere presence of "written
specs." Many aren't worth the paper they're printed on.


Mr Meyer, you must be one of those bean counters. What a stupid and arrogant
commentary. The consumer has a lot of laws on his side and especially in the
US you better not deliver any sub-spec mercendise declared as being ok. If
you buy at the surplus store or Ebay, you might end up with what you are
descibing, but this stuff is not guaranteed meeting the specs.


blame themselves. Brownouts do not damage properly
constructed power supplies...


...as long as they were properly designed AND
constructed, built from perfect components, and have
suffered absolutely no ill effects due to age, electrical
or mechanical stress, etc., since being built. By this same
sort of reasoning, I should be able to claim that NOTHING
which is "properly designed and built" should ever fail. Once
again, the reliability guys will be SO glad to hear that...


Bob M.


--
ciao Ban
Bordighera, Italy


  #13   Report Post  
Charles Schuler
 
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Here in the US we have 240/120 supplied to homes. If the grounded conductor
fails, the voltage can divide up as 100 and 140 or as 80 and 160 and so on
depending on the loads at the time. Maybe that's what happened and it was
overvoltage that fried the computers.


  #14   Report Post  
Bob Myers
 
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"Ban" wrote in message
...
Your ignorance is really showing up. If the specs are not met, that supply
goes back on guarantee and it eventually will drive this supplyer out of
business. In Europe we have now a 2years guarantee by law and believe it

or
not, when a part fails because of undervoltage the seller has to take it
back and repair/replace it.


So if it fails within that 2 year period, great; do you believe
that all suplies which fail due to an undervolt condition are
within their warranty period? Or that simply because a
failure DOES occur within the warranty period, that this
MUST be indicative of a sufficiently widespread problem such
that the supplier WILL be "driven out of business?"

Again, if your model is correct, power supplies that don't meet
spec should never be found in the real world. I claim that
such things do, in fact, exist. Care to bet which of us can
support their position through evidence?

As to "my ignorance really showing" up, you're right - after
25+ years as an engineer working for one of the major
computer companies, I clearly don't know squat about the
realities of the electronics manufacturing business.

Both Intel-generated specifications exist, and UL standards
exist. And so, according to you, everything ever
designed and built automatically complies with those
standards? Hallelujah! I can call down to the test lab
right now, and tell those guys to take it easy! There's
nothing more for them to do!!!!


It is a criminal offense if UL-specs are not met, and if any personal

injury
happens you will pay big bucks.


Actually, it isn't, although that is a widespread misconception.
The UL standards do not carry the force of law, nor is there
any law making it a criminal offense to sell a product which is
not UL certified or registered. UL compliance can and will
enter into liability awards resulting from failed products, but
that is a civil issue, not a criminal one. Further, simply obtaining
UL certification basically just says that, IF built as designed
from the specified components, the product can reasonably be
expected to meet the specification in question. The nature
of testing and statistics being what it is, this can never be a
perfect assurance of 100% compliance, unless the product in
question is subjected to extensive finished-product testing
in 100% of the units shipped. Especially for consumer goods,
this is basically never the case, with the exception of a few
key specifications. And no testing can ever be a 100%
guarantee of continued compliance for all time, for the reasons
mentioned earlier having to do with aging, electrical and
mechanical stress, and so forth.

There is a responsability involved and if
you fake the CE or UL or whatever rules apply in your country, you will be
prosecuted.


Yes, but that's not what's being discussed here. Forging
a UL mark is irrelevant to the topic under consideration, which
is the reliability and failure modes of power supplies.


Mr Meyer, you must be one of those bean counters. What a stupid and

arrogant
commentary. The consumer has a lot of laws on his side and especially in

the
US you better not deliver any sub-spec mercendise declared as being ok. If
you buy at the surplus store or Ebay, you might end up with what you are
descibing, but this stuff is not guaranteed meeting the specs.


Nope; I am not now, nor have I ever been, a "bean counter."
It is simply a fact of life that NOT all products shipped will
meet their published specifications 100%, and those which do
will not continue to do so forever. Again, if you feel otherwise,
please call up the head of our service and support organization, and
inform them that everyone can go home now.

What published specifications really mean, from a legitimate supplier,
is that IF the product delivered does not meet the specifications
(which generally can be considered as being a part of the purchase
agreement - i.e., you did not agree to buy THIS product, but instead
you actually agreed to buy a product which met these specifications),
then you have the right to return it and expect a replacement. But
simply publishing the specifications by no means is perfect assurance
that every product shipped/received WILL actually meet its specs
when it reaches the customer. SOMETIMES, this is due to shoddy
design and/or manufacturing - but even the best manufacturer in the
world for whatever product you're considering still has the occasional
failure-upon-delivery. Welcome to the real world.

Bob M.


  #15   Report Post  
William R. Walsh
 
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Hey w_tom...

Just a curiousity here...what is your source of experience and knowledge on
these subjects? It seems that you very much believe what you are saying and
will defend your words until the bitter end, but for some reason it doesn't
"click" with what the majority thinks at times.

I don't doubt that you have a good reason to believe what you believe, but
I'd love to know why...

William




  #16   Report Post  
William R. Walsh
 
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Hi!

I am struggling with an argument about a couple of damaged home
computers and I was wondering if anyone can help????


I'll give you my thoughts and personal experiences. That's all I can do.

Their electrician said that the switchboard was a 30 year old
porcelain-fused model and was burning out on the busbar and the
circuits on the board were overloaded with too many appliances.


An overload causing failure of said switchboard is entirely possible. But
for a model that was only 30 years old? I don't think I can say that.
Instead I believe that the panel may have been wired incorrectly and perhaps
severely overloaded or used in a way that was not intended. Maybe it was
also a poor quality service panel?

I have here electrical components in use on a 60 amp system. Electricity
comes into my home via a box made in February of 1938 and rated for 60
ampere service on each phase of the 110V coming into my home. There are
pieces of wiring that are older than that and some that are much newer. (For
example, I recently redid the wiring in an entire basement room and used
modern-day equipment to rewire it.)

Other than places where mistakes were made or thinking simply wasn't done,
this electrical system has and continues to serve me well even with very
modern loads like central air, lots of computers and other heavy loads on
the wiring. As long as I've maintained said wiring and kept terminals and
contact points cleaned up, I have experienced no problems and have no reason
to worry about my electrical system.

My question to you, if you would be so kind...."What chance is there
that the slightly under supply of grid voltage would severely damage
pcs, or, is the pc damage more likely to be as a result of the arcing
at the switchboard?"


Either of these could cause damage. Enough momentary current fluctuations
could wear down the filter capacitors in the average PC power supply and
eventually cause a failure. So could enough continued brownouts. It would be
hard to tell exactly where the failure occured.

William


  #18   Report Post  
dude
 
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"Bob Myers" wrote in message
...

"w_tom" wrote in message
...
In the real world, only those with a bean counter mentality
have power supplies damaged by brownouts. When a power supply
is damaged by a brownout, then the reason for failure is
directly traceable to a human who failed to learn basic
technology.


Isn't the question whether the PC failed or not?

I wouldn't consider the power supply the PC itself. I guess you could argue
that point but the power supply is a part that is made to fail, if
necessary, to prevent further internal damage to the PC. I've replaced many
power supplies on PCs that were struck by lightning (not directly, I'm
sure), the power supply was fried but the PC itself was fine after a new
supply was installed.




May I ask just how many years experience YOU have in
power supply, design, and construction in the commercial
world (i.e., actually shipping this sort of product in volume)?

Bob M.






  #19   Report Post  
Jim Phelps
 
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(Greg) wrote in message . com...
G'day from a long way away....

I am struggling with an argument about a couple of damaged home
computers and I was wondering if anyone can help????

The switchboard for a suburban house was replaced in November 2003.
Since February 03 various appliances in the house have failed,
including three pcs. The owners believe that lower than stat limits
voltage into the residence caused the failure. Since the switchboard
was replaced the problems have stopped.

Their electrician said that the switchboard was a 30 year old
porcelain-fused model and was burning out on the busbar and the
circuits on the board were overloaded with too many appliances.

My question to you, if you would be so kind...."What chance is there
that the slightly under supply of grid voltage would severely damage
pcs, or, is the pc damage more likely to be as a result of the arcing
at the switchboard?"

Greg,
Brisbane, Queensland, Australia


Hi Greg, I'm not going to take the time to read all of the answers you
have gotten. Remember what Abe Lincoln said, Beleive only half of what
you see and nothing of what you hear. My two cents is this: MOST
switching power supplies and probably all used in computers are rated
from 90 to 150 volts set to 120v and double that when set to 240. Our
engineers, way back in about 1985 built one that was to tolerate 90 to
300 without a switch to set the input voltage. It didn't make it, but
was great when the switch was added. Luck, Jim
  #20   Report Post  
Stephen Lakey
 
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Default

You may be interested in products by APE, they have a device that will shut
down the power supply if the voltage goes below a safe level. It sells from
memory for around $80. Available from radio parts
http://www.radioparts.com.au/ProdVie...oduct=12354978

Regards,
Stephen Lakey.
"Greg" wrote in message
om...
G'day from a long way away....

I am struggling with an argument about a couple of damaged home
computers and I was wondering if anyone can help????

The switchboard for a suburban house was replaced in November 2003.
Since February 03 various appliances in the house have failed,
including three pcs. The owners believe that lower than stat limits
voltage into the residence caused the failure. Since the switchboard
was replaced the problems have stopped.

Their electrician said that the switchboard was a 30 year old
porcelain-fused model and was burning out on the busbar and the
circuits on the board were overloaded with too many appliances.

My question to you, if you would be so kind...."What chance is there
that the slightly under supply of grid voltage would severely damage
pcs, or, is the pc damage more likely to be as a result of the arcing
at the switchboard?"

Greg,
Brisbane, Queensland, Australia





  #21   Report Post  
James Sweet
 
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"w_tom" wrote in message
om...
Unervoltage - also known as a brownout - does not damage electronics.
Unfortunately too many take what they learned about motors and
expolate that to knowledge about electronics. One must first learn
basic concept before making assumptions such as low voltage will
damage a computer.



Undervoltage most certainly *can* damage electronics, some poorly designed
SMPS's will attempt to compensate for the low line voltage and blow
themselves up. Properly designed equipment won't do this, but there's a
great deal of poorly designed junk on the market these days.


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James Sweet
 
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"Bob Myers" wrote in message
...

"Ban" wrote in message
...
Your ignorance is really showing up. If the specs are not met, that

supply
goes back on guarantee and it eventually will drive this supplyer out of
business. In Europe we have now a 2years guarantee by law and believe it

or
not, when a part fails because of undervoltage the seller has to take it
back and repair/replace it.


So if it fails within that 2 year period, great; do you believe
that all suplies which fail due to an undervolt condition are
within their warranty period? Or that simply because a
failure DOES occur within the warranty period, that this
MUST be indicative of a sufficiently widespread problem such
that the supplier WILL be "driven out of business?"

Again, if your model is correct, power supplies that don't meet
spec should never be found in the real world. I claim that
such things do, in fact, exist. Care to bet which of us can
support their position through evidence?

As to "my ignorance really showing" up, you're right - after
25+ years as an engineer working for one of the major
computer companies, I clearly don't know squat about the
realities of the electronics manufacturing business.

Both Intel-generated specifications exist, and UL standards
exist. And so, according to you, everything ever
designed and built automatically complies with those
standards? Hallelujah! I can call down to the test lab
right now, and tell those guys to take it easy! There's
nothing more for them to do!!!!


It is a criminal offense if UL-specs are not met, and if any personal

injury
happens you will pay big bucks.


Actually, it isn't, although that is a widespread misconception.
The UL standards do not carry the force of law, nor is there
any law making it a criminal offense to sell a product which is
not UL certified or registered. UL compliance can and will
enter into liability awards resulting from failed products, but
that is a civil issue, not a criminal one. Further, simply obtaining
UL certification basically just says that, IF built as designed
from the specified components, the product can reasonably be
expected to meet the specification in question. The nature
of testing and statistics being what it is, this can never be a
perfect assurance of 100% compliance, unless the product in
question is subjected to extensive finished-product testing
in 100% of the units shipped. Especially for consumer goods,
this is basically never the case, with the exception of a few
key specifications. And no testing can ever be a 100%
guarantee of continued compliance for all time, for the reasons
mentioned earlier having to do with aging, electrical and
mechanical stress, and so forth.

There is a responsability involved and if
you fake the CE or UL or whatever rules apply in your country, you will

be
prosecuted.


Yes, but that's not what's being discussed here. Forging
a UL mark is irrelevant to the topic under consideration, which
is the reliability and failure modes of power supplies.


Mr Meyer, you must be one of those bean counters. What a stupid and

arrogant
commentary. The consumer has a lot of laws on his side and especially in

the
US you better not deliver any sub-spec mercendise declared as being ok.

If
you buy at the surplus store or Ebay, you might end up with what you are
descibing, but this stuff is not guaranteed meeting the specs.


Nope; I am not now, nor have I ever been, a "bean counter."
It is simply a fact of life that NOT all products shipped will
meet their published specifications 100%, and those which do
will not continue to do so forever. Again, if you feel otherwise,
please call up the head of our service and support organization, and
inform them that everyone can go home now.

What published specifications really mean, from a legitimate supplier,
is that IF the product delivered does not meet the specifications
(which generally can be considered as being a part of the purchase
agreement - i.e., you did not agree to buy THIS product, but instead
you actually agreed to buy a product which met these specifications),
then you have the right to return it and expect a replacement. But
simply publishing the specifications by no means is perfect assurance
that every product shipped/received WILL actually meet its specs
when it reaches the customer. SOMETIMES, this is due to shoddy
design and/or manufacturing - but even the best manufacturer in the
world for whatever product you're considering still has the occasional
failure-upon-delivery. Welcome to the real world.

Bob M.



I think anyone who actually works on real world products will quickly come
to this same conclusion. Like it or not, there's a lot of pure garbage that
ends up on store shelves. For every well designed piece of equipment I work
on, I come across at least half a dozen things that make me want to find the
engineer who designed it and smack them over the head with the thing.


  #23   Report Post  
James Sweet
 
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"Bob Myers" wrote in message
...

"w_tom" wrote in message
...
In the real world, only those with a bean counter mentality
have power supplies damaged by brownouts. When a power supply
is damaged by a brownout, then the reason for failure is
directly traceable to a human who failed to learn basic
technology.


May I ask just how many years experience YOU have in
power supply, design, and construction in the commercial
world (i.e., actually shipping this sort of product in volume)?

Bob M.





Let's face it, the guy is a troll, spouting out all sorts of rubbish with
nothing to back it up. The crossposting doesn't do anything to support his
credibility either. It's a clear and proveable *fact* that some power
supplies will fail when run at low line voltage, he may wish to stick his
head in the sand and refuse to believe that such products are out there but
they do exist and I would guess that a great many of them somehow manage to
outlast their warranty period before failing, or fail due to other causes
first.


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James Sweet
 
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"Bob Myers" wrote in message
...

"w_tom" wrote in message
om...

The Intel specs are quite bluntly clear about this.


And, of course, every PC ever produced anywhere in the world
IS by definition completely, utterly, and totally compliant with
Intel's specs, right? :-) :-) :-)

Ah, to live in such a world....


Bob M.



Being in the software industry I can attest to the fact that power supplies
aren't the only part of a computer that regularly fails to compy with specs.
Most people would be shocked at the number of computer parts and peripherals
that not only don't meet various specs but are utterly broken right from the
start. USB devices that will crash a machine if it comes out of sleep mode,
PCI cards that have timing issues, graphics cards that will crash the OS at
the drop of a hat, plenty of devices that work fine on their own but won't
cooperate with other peripherals and these are all shipped products that are
on store shelves.


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