Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems.

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  #1   Report Post  
Angelo
 
Posts: n/a
Default JBL PSW-D110 SUBWOOFER PROBLEM AND REPAIR PARTS I HAVE AVAILABLE

I have a slightly used and working Power Module Part Number 60301 /
S53AMI for the JBL PSW-D110 Subwoofer made by JBL in stock for
immediate delivery. I will supply it with a NEW replacement 10uF /100V
non-polarized electrolytic capacitor for location C6 on the amplifier
board also. The originals were 10uf/50v value and usually failed or
exploded and are indicated to require upgrade to a 100V DC value as
per their Service Bulletins.

My PSW-D110 was beyond repair this time and I had previously ordered
the module to make a repair attempt with little success. My amplifier
board was obviously damaged from the previous failures which had
burned some lands on the pc board after the C6 capacitor exploded
among other possible failures I couldn't resolve or find. This was the
second time this subwoofer had failed in 3 years of normal non-abusive
use - it was dead most of the 3 years of ownership! I only found out
about the factory manufacturing defects after ordering parts and
investigating here on the web!

I carefully installed the replacement module from Harmon after making
other repairs and it didn't do the trick although I was able to get
output through the amplifier but with some "popping" noises probably
due to other failing components elsewhere in the amp circuit. I
reinstalled the original Amp module which again behaved in the same
manner - it appears the original module was still working ok. I gave
up on my subwoofer repair immediately and carefully removed the new
Power Amp Module with my vacuum desoldering station and using solder
wick with a minimum of heat on the new module. I believe the new
removed module to be working fine and would like to get $15.00 plus
$3.00 shipping for it along with a New 10uf/100V capacitor I am
including for free. I paid over $36.00 plus shipping for the 60301 /
S53AMI amplifier module alone. I hope this will help out another JBL
victim whose unit is a better prospect for repair than mine was!

On another Customer Service - Quality Assurance note; JBL is very
aware of these defective units! They sold thousands of them! It is my
opinion that
most of them have failed and upon calling them they offered to send me
a newer replacement model (currently the JBL E150P subwoofer) upon
returning proof of purchase of the PSW-D110 along with $208.40 plus
tax like they were doing me a favor!!! What a scam since the E150P
can be shopped below $199.00 plus shipping on NextTag.com among other
places!!!

JBL should replace these for their customers who request relief at no
charge since they knew about the defects! Actually they should have
made an effort to recall them which I believe they never did! They
have caused many dollars in loses as far as wasted time,effort,and
replacement parts cost expenditure to their customers!!! I guess in
the real world they just write us off like sheep!

I have always trusted, recommended, purchased, and installed JBL
Professional Equipment but now have a really bad taste in my mouth
after buying JBL/Harmon Consumer Electronics! Beware and let them know
you aren't happy either!!!
  #2   Report Post  
Edward Moehle
 
Posts: n/a
Default JBL PSW-D110 SUBWOOFER PROBLEM AND REPAIR PARTS I HAVE AVAILABLE

Hello everyone,

I am looking for a parts list or service manual for this particular sub
woofer. If anyone can help please email me at: .

Thanks,

Kevin M


  #3   Report Post  
Junior Member
 
Posts: 2
Default

I called JBL today about this amp and they were really unhelpful and offered me the same deal they offered you. I wasn't interested. If you still have these parts, I would love to buy them from you. Let me know.

Thank you.
Quote:
Originally Posted by Angelo
I have a slightly used and working Power Module Part Number 60301 /
S53AMI for the JBL PSW-D110 Subwoofer made by JBL in stock for
immediate delivery. I will supply it with a NEW replacement 10uF /100V
non-polarized electrolytic capacitor for location C6 on the amplifier
board also. The originals were 10uf/50v value and usually failed or
exploded and are indicated to require upgrade to a 100V DC value as
per their Service Bulletins.

My PSW-D110 was beyond repair this time and I had previously ordered
the module to make a repair attempt with little success. My amplifier
board was obviously damaged from the previous failures which had
burned some lands on the pc board after the C6 capacitor exploded
among other possible failures I couldn't resolve or find. This was the
second time this subwoofer had failed in 3 years of normal non-abusive
use - it was dead most of the 3 years of ownership! I only found out
about the factory manufacturing defects after ordering parts and
investigating here on the web!

I carefully installed the replacement module from Harmon after making
other repairs and it didn't do the trick although I was able to get
output through the amplifier but with some "popping" noises probably
due to other failing components elsewhere in the amp circuit. I
reinstalled the original Amp module which again behaved in the same
manner - it appears the original module was still working ok. I gave
up on my subwoofer repair immediately and carefully removed the new
Power Amp Module with my vacuum desoldering station and using solder
wick with a minimum of heat on the new module. I believe the new
removed module to be working fine and would like to get $15.00 plus
$3.00 shipping for it along with a New 10uf/100V capacitor I am
including for free. I paid over $36.00 plus shipping for the 60301 /
S53AMI amplifier module alone. I hope this will help out another JBL
victim whose unit is a better prospect for repair than mine was!

On another Customer Service - Quality Assurance note; JBL is very
aware of these defective units! They sold thousands of them! It is my
opinion that
most of them have failed and upon calling them they offered to send me
a newer replacement model (currently the JBL E150P subwoofer) upon
returning proof of purchase of the PSW-D110 along with $208.40 plus
tax like they were doing me a favor!!! What a scam since the E150P
can be shopped below $199.00 plus shipping on NextTag.com among other
places!!!

JBL should replace these for their customers who request relief at no
charge since they knew about the defects! Actually they should have
made an effort to recall them which I believe they never did! They
have caused many dollars in loses as far as wasted time,effort,and
replacement parts cost expenditure to their customers!!! I guess in
the real world they just write us off like sheep!

I have always trusted, recommended, purchased, and installed JBL
Professional Equipment but now have a really bad taste in my mouth
after buying JBL/Harmon Consumer Electronics! Beware and let them know
you aren't happy either!!!
  #4   Report Post  
Junior Member
 
Posts: 2
Default

Hi Kevin, Did you fine a place to order parts for this sub woofer. If so. please let me know as my husband's blew last night and JBL was very unhelpful.

Thank you,
Lisa

Quote:
Originally Posted by Edward Moehle
Hello everyone,

I am looking for a parts list or service manual for this particular sub
woofer. If anyone can help please email me at: .

Thanks,

Kevin M
  #5   Report Post  
none
 
Posts: n/a
Default

On Sat, 9 Apr 2005 17:20:14 +0100, lisaferrari
wrote:


I called JBL today about this amp and they were really unhelpful and
offered me the same deal they offered you. I wasn't interested. If
you still have these parts, I would love to buy them from you. Let me
know.

Thank you.
Angelo Wrote:
I have a slightly used and working Power Module Part Number 60301 /
S53AMI for the JBL PSW-D110 Subwoofer made by JBL in stock for
immediate delivery. I will supply it with a NEW replacement 10uF /100V
non-polarized electrolytic capacitor for location C6 on the amplifier
board also. The originals were 10uf/50v value and usually failed or
exploded and are indicated to require upgrade to a 100V DC value as
per their Service Bulletins.

My PSW-D110 was beyond repair this time and I had previously ordered
the module to make a repair attempt with little success. My amplifier
board was obviously damaged from the previous failures which had
burned some lands on the pc board after the C6 capacitor exploded
among other possible failures I couldn't resolve or find. This was the
second time this subwoofer had failed in 3 years of normal non-abusive
use - it was dead most of the 3 years of ownership! I only found out
about the factory manufacturing defects after ordering parts and
investigating here on the web!

I carefully installed the replacement module from Harmon after making
other repairs and it didn't do the trick although I was able to get
output through the amplifier but with some "popping" noises probably
due to other failing components elsewhere in the amp circuit. I
reinstalled the original Amp module which again behaved in the same
manner - it appears the original module was still working ok. I gave
up on my subwoofer repair immediately and carefully removed the new
Power Amp Module with my vacuum desoldering station and using solder
wick with a minimum of heat on the new module. I believe the new
removed module to be working fine and would like to get $15.00 plus
$3.00 shipping for it along with a New 10uf/100V capacitor I am
including for free. I paid over $36.00 plus shipping for the 60301 /
S53AMI amplifier module alone. I hope this will help out another JBL
victim whose unit is a better prospect for repair than mine was!

On another Customer Service - Quality Assurance note; JBL is very
aware of these defective units! They sold thousands of them! It is my
opinion that
most of them have failed and upon calling them they offered to send me
a newer replacement model (currently the JBL E150P subwoofer) upon
returning proof of purchase of the PSW-D110 along with $208.40 plus
tax like they were doing me a favor!!! What a scam since the E150P
can be shopped below $199.00 plus shipping on NextTag.com among other
places!!!

JBL should replace these for their customers who request relief at no
charge since they knew about the defects! Actually they should have
made an effort to recall them which I believe they never did! They
have caused many dollars in loses as far as wasted time,effort,and
replacement parts cost expenditure to their customers!!! I guess in
the real world they just write us off like sheep!

I have always trusted, recommended, purchased, and installed JBL
Professional Equipment but now have a really bad taste in my mouth
after buying JBL/Harmon Consumer Electronics! Beware and let them know
you aren't happy either!!!


How pathetic that what was once the leading name in the industry for
loudspeaker components has fallen to such a shameful low. A sign of
the times I guess.
I'd used alot of their products over the years both in my home and
professionally and always had the best in service from them.
I'd been dusting alot of my older JBL off from my storage warehouse
and getting it back in working order.
After reading of the shabby way they've been treating customers now
I'll be using someone else to recone all my commercial JBL
loudspeakers.


  #6   Report Post  
Mark D. Zacharias
 
Posts: n/a
Default

none wrote:
On Sat, 9 Apr 2005 17:20:14 +0100, lisaferrari
wrote:


I called JBL today about this amp and they were really unhelpful and
offered me the same deal they offered you. I wasn't interested. If
you still have these parts, I would love to buy them from you. Let
me know.

Thank you.
Angelo Wrote:
I have a slightly used and working Power Module Part Number 60301 /
S53AMI for the JBL PSW-D110 Subwoofer made by JBL in stock for
immediate delivery. I will supply it with a NEW replacement 10uF
/100V non-polarized electrolytic capacitor for location C6 on the
amplifier board also. The originals were 10uf/50v value and usually
failed or exploded and are indicated to require upgrade to a 100V
DC value as per their Service Bulletins.

My PSW-D110 was beyond repair this time and I had previously ordered
the module to make a repair attempt with little success. My
amplifier board was obviously damaged from the previous failures
which had burned some lands on the pc board after the C6 capacitor
exploded among other possible failures I couldn't resolve or find.
This was the second time this subwoofer had failed in 3 years of
normal non-abusive use - it was dead most of the 3 years of
ownership! I only found out about the factory manufacturing
defects after ordering parts and investigating here on the web!

I carefully installed the replacement module from Harmon after
making other repairs and it didn't do the trick although I was able
to get output through the amplifier but with some "popping" noises
probably due to other failing components elsewhere in the amp
circuit. I reinstalled the original Amp module which again behaved
in the same manner - it appears the original module was still
working ok. I gave up on my subwoofer repair immediately and
carefully removed the new Power Amp Module with my vacuum
desoldering station and using solder wick with a minimum of heat on
the new module. I believe the new removed module to be working fine
and would like to get $15.00 plus $3.00 shipping for it along with
a New 10uf/100V capacitor I am including for free. I paid over
$36.00 plus shipping for the 60301 / S53AMI amplifier module alone.
I hope this will help out another JBL victim whose unit is a better
prospect for repair than mine was!

On another Customer Service - Quality Assurance note; JBL is very
aware of these defective units! They sold thousands of them! It is
my opinion that
most of them have failed and upon calling them they offered to send
me a newer replacement model (currently the JBL E150P subwoofer)
upon returning proof of purchase of the PSW-D110 along with $208.40
plus tax like they were doing me a favor!!! What a scam since the
E150P can be shopped below $199.00 plus shipping on NextTag.com
among other places!!!

JBL should replace these for their customers who request relief at
no charge since they knew about the defects! Actually they should
have made an effort to recall them which I believe they never did!
They have caused many dollars in loses as far as wasted
time,effort,and replacement parts cost expenditure to their
customers!!! I guess in the real world they just write us off like
sheep!

I have always trusted, recommended, purchased, and installed JBL
Professional Equipment but now have a really bad taste in my mouth
after buying JBL/Harmon Consumer Electronics! Beware and let them
know you aren't happy either!!!


How pathetic that what was once the leading name in the industry for
loudspeaker components has fallen to such a shameful low. A sign of
the times I guess.
I'd used alot of their products over the years both in my home and
professionally and always had the best in service from them.
I'd been dusting alot of my older JBL off from my storage warehouse
and getting it back in working order.
After reading of the shabby way they've been treating customers now
I'll be using someone else to recone all my commercial JBL
loudspeakers.


JBL's response to the problem on the subwoofers has been shameful, I'll
admit. I think it's the potential size of their liability which has them
drawing the wagons in a circle - they sold LOTS of those.

Their support of the professional products is still good, and aftermarket
kits etc are poor quality so I'd recommend you hold your nose and continue
to deal with them on pro stuff (different company division anyway).


Mark Z.


  #7   Report Post  
jakdedert
 
Posts: n/a
Default

Mark D. Zacharias wrote:
none wrote:

JBL's response to the problem on the subwoofers has been shameful,
I'll admit. I think it's the potential size of their liability which
has them drawing the wagons in a circle - they sold LOTS of those.

Their support of the professional products is still good, and
aftermarket kits etc are poor quality so I'd recommend you hold your
nose and continue to deal with them on pro stuff (different company
division anyway).


There's quite a bit of info on the Web concerning the JBL sub problem. In
one engineering forum I visited, there was a *very* detailed description of
the circuit, along with a running commentary on attempted DIY fixes. I
don't have the URL handy, but pulled it up on a Google search for "JBL
subwoofers." The OP on that thread had a good handle on the problem....

jak


Mark Z.



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Junior Member
 
Posts: 3
Default

[quote=Angelo]I have a slightly used and working Power Module Part Number 60301 /
S53AMI for the JBL PSW-D110 Subwoofer made by JBL in stock for
immediate delivery. I will supply it with a NEW replacement 10uF /100V
non-polarized electrolytic capacitor for location C6 on the amplifier
board also. The originals were 10uf/50v value and usually failed or
exploded and are indicated to require upgrade to a 100V DC value as
per their Service Bulletins.
QUOTE]

Angelo,
If the parts are still available I have a prime candidate for them. Please email me with the details of how to make the transaction.
Alfred
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