none wrote:
On Sat, 9 Apr 2005 17:20:14 +0100, lisaferrari
wrote:


I called JBL today about this amp and they were really unhelpful and
offered me the same deal they offered you. I wasn't interested. If
you still have these parts, I would love to buy them from you. Let
me know.

Thank you.
Angelo Wrote:
I have a slightly used and working Power Module Part Number 60301 /
S53AMI for the JBL PSW-D110 Subwoofer made by JBL in stock for
immediate delivery. I will supply it with a NEW replacement 10uF
/100V non-polarized electrolytic capacitor for location C6 on the
amplifier board also. The originals were 10uf/50v value and usually
failed or exploded and are indicated to require upgrade to a 100V
DC value as per their Service Bulletins.

My PSW-D110 was beyond repair this time and I had previously ordered
the module to make a repair attempt with little success. My
amplifier board was obviously damaged from the previous failures
which had burned some lands on the pc board after the C6 capacitor
exploded among other possible failures I couldn't resolve or find.
This was the second time this subwoofer had failed in 3 years of
normal non-abusive use - it was dead most of the 3 years of
ownership! I only found out about the factory manufacturing
defects after ordering parts and investigating here on the web!

I carefully installed the replacement module from Harmon after
making other repairs and it didn't do the trick although I was able
to get output through the amplifier but with some "popping" noises
probably due to other failing components elsewhere in the amp
circuit. I reinstalled the original Amp module which again behaved
in the same manner - it appears the original module was still
working ok. I gave up on my subwoofer repair immediately and
carefully removed the new Power Amp Module with my vacuum
desoldering station and using solder wick with a minimum of heat on
the new module. I believe the new removed module to be working fine
and would like to get $15.00 plus $3.00 shipping for it along with
a New 10uf/100V capacitor I am including for free. I paid over
$36.00 plus shipping for the 60301 / S53AMI amplifier module alone.
I hope this will help out another JBL victim whose unit is a better
prospect for repair than mine was!

On another Customer Service - Quality Assurance note; JBL is very
aware of these defective units! They sold thousands of them! It is
my opinion that
most of them have failed and upon calling them they offered to send
me a newer replacement model (currently the JBL E150P subwoofer)
upon returning proof of purchase of the PSW-D110 along with $208.40
plus tax like they were doing me a favor!!! What a scam since the
E150P can be shopped below $199.00 plus shipping on NextTag.com
among other places!!!

JBL should replace these for their customers who request relief at
no charge since they knew about the defects! Actually they should
have made an effort to recall them which I believe they never did!
They have caused many dollars in loses as far as wasted
time,effort,and replacement parts cost expenditure to their
customers!!! I guess in the real world they just write us off like
sheep!

I have always trusted, recommended, purchased, and installed JBL
Professional Equipment but now have a really bad taste in my mouth
after buying JBL/Harmon Consumer Electronics! Beware and let them
know you aren't happy either!!!

How pathetic that what was once the leading name in the industry for
loudspeaker components has fallen to such a shameful low. A sign of
the times I guess.
I'd used alot of their products over the years both in my home and
professionally and always had the best in service from them.
I'd been dusting alot of my older JBL off from my storage warehouse
and getting it back in working order.
After reading of the shabby way they've been treating customers now
I'll be using someone else to recone all my commercial JBL
loudspeakers.

JBL's response to the problem on the subwoofers has been shameful, I'll
admit. I think it's the potential size of their liability which has them
drawing the wagons in a circle - they sold LOTS of those.

Their support of the professional products is still good, and aftermarket
kits etc are poor quality so I'd recommend you hold your nose and continue
to deal with them on pro stuff (different company division anyway).


Mark Z.