I have a brand new LG Tromm washing machine that gets to the spin cycle and
has trouble with a lots of its loads. It seems that it is trying to balance
the load but it will sometimes take an hour to do this. When installed I
leveled the unit so I don't think that is the problem..

The dryer is usually done in half the time that the washer is! I've neve had
a front loader before. Is this normal to have to wait so long for the stupid
thing to spin out?

Thanks..

- Mike

Michael Kennedy wrote:

I have a brand new LG Tromm washing machine that gets to the spin cycle and
has trouble with a lots of its loads. It seems that it is trying to balance
the load but it will sometimes take an hour to do this. When installed I
leveled the unit so I don't think that is the problem..

The dryer is usually done in half the time that the washer is! I've neve had
a front loader before. Is this normal to have to wait so long for the stupid
thing to spin out?

No. But the higher the spin speed, which helps the drying, the more critical the
balance is.

Maybe try loading it with less ?

Graham

Maybe try loading it with less ?

Well it doesn't seem to like small loads either...

I think I may need to call them to see what the heck is wrong with this
thing..

- Mike

Michael Kennedy wrote:
I have a brand new LG Tromm washing machine that gets to the spin cycle and
has trouble with a lots of its loads.

You may check the manual and make sure that all the transport bolts
were removed that lock the drum suspension during delivery. Maybe the
installer missed one. I have the Whirlpool Duet, and it doesn't take
long to spin up. There were impressive locking bolts that had to be
removed during install, however.

Good Luck,

Jim Shedden

Yeah.. well I had to install this thing myself and to start with I did miss
those bolts.. When the thing got to the spin cycle the first time it was
rocking all over the place. I then realized that I must have missed
something and looked it up in the manual.. Now it doesn't rock all over
anymore but instead it just takes a long time to spin up...

Thanks for the suggestion though..

wrote in message
ups.com...

Michael Kennedy wrote:
I have a brand new LG Tromm washing machine that gets to the spin cycle
and
has trouble with a lots of its loads.

You may check the manual and make sure that all the transport bolts
were removed that lock the drum suspension during delivery. Maybe the
installer missed one. I have the Whirlpool Duet, and it doesn't take
long to spin up. There were impressive locking bolts that had to be
removed during install, however.

Good Luck,

Jim Shedden

I assume you removed the locking bolts.

Having the machine on a wood floor, may make it vibrate more. If the machine
is sitting on a cement floor with a hard rubber industrial mat under the
machine, it should be more stable once it settles in.

I have done home installations where I used a 120 lbs cement slabtile for
each of the washer and dryer, with an industrial shock resist type mat under
each of the machines directly. Since the cost is not great, I do the same
for the dryer to match.

We have done some industrial washing machines where we torque bolted the
machines directly to the cement floor, with hard rubber shock mounts under
the feet. This way, they never move, and never vibrate very much.

The above is done only after verifying that the machines are in proper
working condition.

In the case of a new washing machine, it is best to call the service rep and
have them come to your place for a service call. This way, you will have
verification that your machine is working properly. Let them suggest their
way of stopping the machine from vibrating, if there is no fault to be
found.

From our experience, we found front loading washers sometimes have a
tendancy to vibrate more than the top loaders. But, the front loaders are
much more efficient, and have much greater cost savings over the long run.

--

JANA
_____


"Michael Kennedy" wrote in message
. ..
I have a brand new LG Tromm washing machine that gets to the spin cycle and
has trouble with a lots of its loads. It seems that it is trying to balance
the load but it will sometimes take an hour to do this. When installed I
leveled the unit so I don't think that is the problem..

The dryer is usually done in half the time that the washer is! I've neve had
a front loader before. Is this normal to have to wait so long for the stupid
thing to spin out?

Thanks..

- Mike

Sorry for the confusion.. I was posting about how long it takes for it to
actually spin.. When I very first instlalled it I had a vibration problem
but that was due to the locking bolts, but vibration isn't my problem now.

My problem is that when it gets to the spin cycle it will start to spin,
stop start and stop.. If it is the least bit out of balance it decides that
it has to stop again.. Very aggrivating to say the least.

I'll take your advice and call LG for service unless you've got any other
ideas.

Thanks,
- Mike


"JANA" wrote in message
...
I assume you removed the locking bolts.

Having the machine on a wood floor, may make it vibrate more. If the
machine
is sitting on a cement floor with a hard rubber industrial mat under the
machine, it should be more stable once it settles in.

I have done home installations where I used a 120 lbs cement slabtile for
each of the washer and dryer, with an industrial shock resist type mat
under
each of the machines directly. Since the cost is not great, I do the same
for the dryer to match.

We have done some industrial washing machines where we torque bolted the
machines directly to the cement floor, with hard rubber shock mounts under
the feet. This way, they never move, and never vibrate very much.

The above is done only after verifying that the machines are in proper
working condition.

In the case of a new washing machine, it is best to call the service rep
and
have them come to your place for a service call. This way, you will have
verification that your machine is working properly. Let them suggest their
way of stopping the machine from vibrating, if there is no fault to be
found.

From our experience, we found front loading washers sometimes have a
tendancy to vibrate more than the top loaders. But, the front loaders are
much more efficient, and have much greater cost savings over the long run.

--

JANA
_____


"Michael Kennedy" wrote in message
. ..
I have a brand new LG Tromm washing machine that gets to the spin cycle
and
has trouble with a lots of its loads. It seems that it is trying to
balance
the load but it will sometimes take an hour to do this. When installed I
leveled the unit so I don't think that is the problem..

The dryer is usually done in half the time that the washer is! I've neve
had
a front loader before. Is this normal to have to wait so long for the
stupid
thing to spin out?

Thanks..

- Mike