"Nova" wrote in message
...
wrote:

Ann Rockler Jackson

Good response!
-Peter De Smidt

I like it. Clear, to the point, gives a reasonable explanation and
offers a solutions.

Good Job Rockler!

I kind of wonder about the " address though.

--
Jack Novak
Buffalo, NY - USA
(Remove "SPAM" from email address to reply)

Or the fact that it was posted from google...
Path:
deleted!uunet!dca.uu.net!ash.uu.net!wns13feed!wo rldnet.att.net!199.218.7.1
41!news.glorb.com!postnews.google.com!not-for-mail

-j

"Ann Rockler Jackson" wrote in message
...

Unfortunately, this was not adequate stock - especially at some stores
where we sold more clamps than anticipated prior to the sale. If you
were one of the customers at our store at 7:00 AM on Saturday who did
not get a clamp, please contact your local store at 1-877-ROCKLER. We
want to make this up to you and are trying to get some additional
clamps in by December 15.

I will personally make sure this never happens again.


I am wondering why the store manager did not have the foresight to recommend
ordering the clamps for the customers that missed out instead of letting the
situation get out of hand in HIS store. Are the store managers limits of
authority a bit too limited???

J wrote:
"Nova" wrote in message
wrote:
I kind of wonder about the " address though.
Or the fact that it was posted from google...

This looks pretty legit to me, notwithstanding the Google post, and the
fact that isn't listed on the net anywhere. First
of all, if you do a reverse lookup of the NNTP-Posting-Host
(12.40.187.194), which I believe is set by Google and not spoofable (or
at least not trivially so), you'll find it resolves to
"rocklercompaniesinc.com," which seems to have the same mailing address,
etc. as rockler.com, and to have been registered in 1995. So, if this
is a hoax, it's a very good one.

Of course, we won't know for sure until someone talks to their local
store and confirms this policy.

-BAT

"Leon" wrote in
. com:


"Ann Rockler Jackson" wrote in message
...

Unfortunately, this was not adequate stock - especially at some
stores where we sold more clamps than anticipated prior to the sale.
If you were one of the customers at our store at 7:00 AM on Saturday
who did not get a clamp, please contact your local store at
1-877-ROCKLER. We want to make this up to you and are trying to get
some additional clamps in by December 15.

I will personally make sure this never happens again.


I am wondering why the store manager did not have the foresight to
recommend ordering the clamps for the customers that missed out
instead of letting the situation get out of hand in HIS store. Are
the store managers limits of authority a bit too limited???


They are. But it's a far flung organization, in specialty retail, and
that's not at all unusual.

Purchasing and stock levels are pretty tightly centrally controlled.

Patriarch

Ba r r y writes:

On Sun, 28 Nov 2004 10:42:40 -0600, "Swingman" wrote:


Makes you wonder just how many "employee's" got first pick the night before?
I'd be willing to bet that is the reason for much of the "low availability",
especially when you see number like only two in stock for the sale.

Retail employees often get better pricing than ANY public sale, all
the time. G No need to pick the day before.

I worked at CompUSA years ago and we could buy at cost.

I don't know about today, but HP laser printers then were sold at or below
cost pretty much all the time to the public. It was at times cheaper to
buy stuff at retail than buy as an employee.

I seem to recall we were not allowed to buy loss leaders at any of our
sales, although friends and family members certainly could.

Brian Elfert

(Dale) wrote in
om:

I drove forty-five minutes from my home in Napa to the Rockler store
in Pleasant Hill, CA with the sole purpose of buying the K-Body Kit
that was on sale for $99.99 for four hours only today. I arrived at
the store at 8 AM,

My Bessy kit arrived Thursday from Amazon for $105.87 and is now proudly
hung upon my scrap beech clamp rack.

Alan