So the chuck my 3 year old craftsman cordless drill locked up somehow.
Wouldnt loosen or tighten anymore.
I walked into sears - show the guy and asked if they can do anything. He
told me they dont have that model any more - but he will see what he can do.
He ended up giving me a brand new 15.4v cordless drill - no problems at all.
Gotta hand it to sears - gotta give them a thumbs up.

Anyway - sortof a mini gloat.

Thanks
Rob

You can reply to me at
r_b_v at v_e_r_z_e_r_a doht c_o_m

remove _ to get the correct address

I have exchanged several tools, including a hammer with a wooden handle.
The handle broke and they traded for a new new hammer.

A friend of mine worked at Sears for a while and he told me they replace
all kinds of things... vacuum cleaners, lawn mowers. He couldn't believe
it.
--
Mac Cool

Rob V wrote:
So the chuck my 3 year old craftsman cordless drill locked up somehow.
Wouldnt loosen or tighten anymore.
I walked into sears - show the guy and asked if they can do anything. He
told me they dont have that model any more - but he will see what he can do.
He ended up giving me a brand new 15.4v cordless drill - no problems at all.
Gotta hand it to sears - gotta give them a thumbs up.

Anyway - sortof a mini gloat.

Thanks
Rob
How did you do that? Isn't it against some law to carry guns into a
Sears store and threaten them? You suck anyway. It's not often that
they will give up a new power tool for a broken old one.
mahalo,
jo4hn

In article , Rob V
wrote:

So the chuck my 3 year old craftsman cordless drill locked up somehow.
Wouldnt loosen or tighten anymore.
I walked into sears - show the guy and asked if they can do anything. He
told me they dont have that model any more - but he will see what he can do.
He ended up giving me a brand new 15.4v cordless drill - no problems at all.
Gotta hand it to sears - gotta give them a thumbs up.

Anyway - sortof a mini gloat.


Hi Rob,

I agree that Sears is a pretty stand-up company where the cutomer is
most always right. I have quite a few Craftsman hand tools (ratchets,
etc) that are really very good. The power tools (Craftsman brand) are
not that great - I don't think that I have even one - oh yeah, a
grinder that is very underpowered, but I don't use it much.

Still, we have been buying appliances from Sears for 40+ years and the
reason we keep going back is that if there ever is a problem of any
kind (defects, coupons, discounts, late deliveries etc) they have
always come through with customer service that tries to put a smile on
your face.

I am sort of waiting for a review of their new table saws with the
Biesmeyer fence that is supposed to be decent. I'd like to upgrade.

Lou

On Sun, 10 Oct 2004 17:19:39 -0400, loutent wrote:

I am sort of waiting for a review of their new table saws with the
Biesmeyer fence that is supposed to be decent. I'd like to upgrade.

Lou

Can you tell me more about that saw, Lou. I think I'm in the market.


Have a nice one...

Trent

Budweiser: Helping ugly people have sex since 1876!

Can you tell me more about that saw, Lou. I think I'm in the market.

Hi Trent,

Check out this link:

http://www.sears.com/sr/javasr/produ...es&vertical=TO
OL&pid=00922124000

(watch the wrap)

Although it lists for $950, I think it can be had for under $800 if we
wait for the right sale & discounts.

I think I remember Charlie Self saying that he did a review on the saw
for an uncoming issue of WW Journal (not positive).

I'd like to read some opinions first.

The other option is the Grizzly 1023 which gets pretty high marks
around here.

I'm trying to stay uner $1000.

Lou

Along the same line, I wandered into the Sears at Montclair Plaza,
Montclair, CA the other day. Discovered that they had totally remodeled and
restocked the entire tool dept.

Started looking at the new table saws, got approached by a salesman who
actually knew what he was talking about. It was quite refreshing. He
recommended the Craftsman 22114 saw when it goes on sale as the best buy in
the place. I'd agree as it has just about everything you'd want except the
Biesmeyer fence. The 22124 which includes the Biesmeyer, is about $400.00
more if I recall correctly.

Whichever saw I end up with, it was a pleasant experience talking with
someone who could actually answer questions without reading a manual or
reciting facts off the price tags.

John Emmons

"loutent" wrote in message
...
In article , Rob V
wrote:

So the chuck my 3 year old craftsman cordless drill locked up somehow.
Wouldnt loosen or tighten anymore.
I walked into sears - show the guy and asked if they can do anything.
He
told me they dont have that model any more - but he will see what he can
do.
He ended up giving me a brand new 15.4v cordless drill - no problems at
all.
Gotta hand it to sears - gotta give them a thumbs up.

Anyway - sortof a mini gloat.


Hi Rob,

I agree that Sears is a pretty stand-up company where the cutomer is
most always right. I have quite a few Craftsman hand tools (ratchets,
etc) that are really very good. The power tools (Craftsman brand) are
not that great - I don't think that I have even one - oh yeah, a
grinder that is very underpowered, but I don't use it much.

Still, we have been buying appliances from Sears for 40+ years and the
reason we keep going back is that if there ever is a problem of any
kind (defects, coupons, discounts, late deliveries etc) they have
always come through with customer service that tries to put a smile on
your face.

I am sort of waiting for a review of their new table saws with the
Biesmeyer fence that is supposed to be decent. I'd like to upgrade.

Lou

loutent wrote in :

snip

I think I remember Charlie Self saying that he did a review on the saw
for an upcoming issue of WW Journal (not positive).

I think, to clarify, that Charlie's comments regarding the saw have been
generally positive. You may want to Google the archives...

Now, back to your regularly scheduled Usenet...

Patriarch

On Mon, 11 Oct 2004 17:18:27 GMT, "John Emmons"
wrote:

price it at OHS, if you have one locally.. they're lower on craftsman
stuff and honor all sears sale ads..

Along the same line, I wandered into the Sears at Montclair Plaza,
Montclair, CA the other day. Discovered that they had totally remodeled and
restocked the entire tool dept.

Started looking at the new table saws, got approached by a salesman who
actually knew what he was talking about. It was quite refreshing. He
recommended the Craftsman 22114 saw when it goes on sale as the best buy in
the place. I'd agree as it has just about everything you'd want except the
Biesmeyer fence. The 22124 which includes the Biesmeyer, is about $400.00
more if I recall correctly.

Whichever saw I end up with, it was a pleasant experience talking with
someone who could actually answer questions without reading a manual or
reciting facts off the price tags.

John Emmons

"loutent" wrote in message
...
In article , Rob V
wrote:

So the chuck my 3 year old craftsman cordless drill locked up somehow.
Wouldnt loosen or tighten anymore.
I walked into sears - show the guy and asked if they can do anything.
He
told me they dont have that model any more - but he will see what he can
do.
He ended up giving me a brand new 15.4v cordless drill - no problems at
all.
Gotta hand it to sears - gotta give them a thumbs up.

Anyway - sortof a mini gloat.


Hi Rob,

I agree that Sears is a pretty stand-up company where the cutomer is
most always right. I have quite a few Craftsman hand tools (ratchets,
etc) that are really very good. The power tools (Craftsman brand) are
not that great - I don't think that I have even one - oh yeah, a
grinder that is very underpowered, but I don't use it much.

Still, we have been buying appliances from Sears for 40+ years and the
reason we keep going back is that if there ever is a problem of any
kind (defects, coupons, discounts, late deliveries etc) they have
always come through with customer service that tries to put a smile on
your face.

I am sort of waiting for a review of their new table saws with the
Biesmeyer fence that is supposed to be decent. I'd like to upgrade.

Lou

On Tue, 12 Oct 2004 15:13:28 GMT, mac davis
wrote:

On Mon, 11 Oct 2004 17:18:27 GMT, "John Emmons"
wrote:

price it at OHS, if you have one locally.. they're lower on craftsman
stuff and honor all sears sale ads..

OHS?


Have a nice one...

Trent

Budweiser: Helping ugly people have sex since 1876!

Trent© wrote in
:

price it at OHS, if you have one locally.. they're lower on craftsman
stuff and honor all sears sale ads..

OHS?

Actually, Orchard Supply Hardware, a regional chain acquired by Sears a few
years ago. Pretty competent hardware store, and Sears seems not to have
messed it up too badly with corporate meddling.

Patriarch

On Tue, 12 Oct 2004 16:44:37 GMT, patriarch
wrote:

Trent© wrote in
:

price it at OHS, if you have one locally.. they're lower on craftsman
stuff and honor all sears sale ads..

OHS?

Actually, Orchard Supply Hardware, a regional chain acquired by Sears a few
years ago. Pretty competent hardware store, and Sears seems not to have
messed it up too badly with corporate meddling.

Patriarch

Thanks, Pat.

I love it when somebody posts an acronym...and thinks everybody in the
world shud know what it is! lol


Have a nice one...

Trent

Budweiser: Helping ugly people have sex since 1876!

On Tue, 12 Oct 2004 20:54:15 -0400, Trent©
wrote:

On Tue, 12 Oct 2004 16:44:37 GMT, patriarch
wrote:

Trent© wrote in
m:

price it at OHS, if you have one locally.. they're lower on craftsman
stuff and honor all sears sale ads..

OHS?

Actually, Orchard Supply Hardware, a regional chain acquired by Sears a few
years ago. Pretty competent hardware store, and Sears seems not to have
messed it up too badly with corporate meddling.

Patriarch

Thanks, Pat.

I love it when somebody posts an acronym...and thinks everybody in the
world shud know what it is! lol


Have a nice one...

Trent

Budweiser: Helping ugly people have sex since 1876!

especially when they screw up the letters... try OSH.. lol
we got our roto tiller there... sears was $315 and Orchard was $295...

What is ohs and I bought the 22114 a few months ago all the alignments were
off when I got it home, finish was great though. All the alignments have
held for several projects and I am very happy with it so far.
"mac davis" wrote in message
...
On Mon, 11 Oct 2004 17:18:27 GMT, "John Emmons"
wrote:

price it at OHS, if you have one locally.. they're lower on craftsman
stuff and honor all sears sale ads..

Along the same line, I wandered into the Sears at Montclair Plaza,
Montclair, CA the other day. Discovered that they had totally remodeled
and
restocked the entire tool dept.

Started looking at the new table saws, got approached by a salesman who
actually knew what he was talking about. It was quite refreshing. He
recommended the Craftsman 22114 saw when it goes on sale as the best buy
in
the place. I'd agree as it has just about everything you'd want except
the
Biesmeyer fence. The 22124 which includes the Biesmeyer, is about $400.00
more if I recall correctly.

Whichever saw I end up with, it was a pleasant experience talking with
someone who could actually answer questions without reading a manual or
reciting facts off the price tags.

John Emmons

"loutent" wrote in message
...
In article , Rob V
wrote:

So the chuck my 3 year old craftsman cordless drill locked up
somehow.
Wouldnt loosen or tighten anymore.
I walked into sears - show the guy and asked if they can do anything.
He
told me they dont have that model any more - but he will see what he
can
do.
He ended up giving me a brand new 15.4v cordless drill - no problems
at
all.
Gotta hand it to sears - gotta give them a thumbs up.

Anyway - sortof a mini gloat.


Hi Rob,

I agree that Sears is a pretty stand-up company where the cutomer is
most always right. I have quite a few Craftsman hand tools (ratchets,
etc) that are really very good. The power tools (Craftsman brand) are
not that great - I don't think that I have even one - oh yeah, a
grinder that is very underpowered, but I don't use it much.

Still, we have been buying appliances from Sears for 40+ years and the
reason we keep going back is that if there ever is a problem of any
kind (defects, coupons, discounts, late deliveries etc) they have
always come through with customer service that tries to put a smile on
your face.

I am sort of waiting for a review of their new table saws with the
Biesmeyer fence that is supposed to be decent. I'd like to upgrade.

Lou

"Bill" writes:
What is ohs and I bought the 22114 a few months ago all the alignments were

OSH Orchard Supply Hardware. San Jose based chain in california now
owned by Sears.

scott

Mac Cool wrote in message ...
I have exchanged several tools, including a hammer with a wooden handle.
The handle broke and they traded for a new new hammer.

A friend of mine worked at Sears for a while and he told me they replace
all kinds of things... vacuum cleaners, lawn mowers. He couldn't believe
it.

When they replace a tool it's just like a sale and they get a commission.
I worked there for a while and we weren't supposed to replace power tools
but we did on occasion. Sears employees are mostly part timers so they don't
have to give out benifits and they pay as little as possible. The quality of
the hand tools isn't what it was but they will replace them. You do have to
give them credit for serviving in todays market.

When they replace a tool it's just like a sale and they get a commission.

Actually, the tool department is the only department where there is no
commission. All the folks in my store (I work at a Sears P/T) are fairly
knowledgeable about the tools. We usually bounce stuff off of each other when
we're not sure.

Kevin Daly
http://hometown.aol.com/kdaly10475/page1.html

"Kevin Daly" wrote in message
...

Actually, the tool department is the only department where there is no
commission.

Didn't realize that. I drove a Sears line haul truck from 1958 till 1984
when I had to take a medical retirement. During those years the sales people
in the hardware, automotive, appliance and furniture depts. took home big
commission checks. Didn't take a whole lot of "salesmanship", all they had
to do was show up and write tickets until it was time to go home. RM~