Mac Cool wrote in message ...
I have exchanged several tools, including a hammer with a wooden handle.
The handle broke and they traded for a new new hammer.

A friend of mine worked at Sears for a while and he told me they replace
all kinds of things... vacuum cleaners, lawn mowers. He couldn't believe
it.

When they replace a tool it's just like a sale and they get a commission.
I worked there for a while and we weren't supposed to replace power tools
but we did on occasion. Sears employees are mostly part timers so they don't
have to give out benifits and they pay as little as possible. The quality of
the hand tools isn't what it was but they will replace them. You do have to
give them credit for serviving in todays market.