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#42
Posted to rec.woodworking
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OT How useless is tech support these days..
On 4/29/2014 10:29 AM, Doug Miller wrote:
"Lee Michaels" leemichaels*nadaspam* at comcast dot net wrote in news:535faf70$0 : You guys got me scared. I need to buy a printer in the next week or two. And I am having some problems trying to nail down a printer that reviews well or is sturdy at all. [...] I've had two Brother printers, ne in my office, one at home, for some years now (one is 4+ years old, and the other must be nearly 10) -- and have had only one problem of any significance, a software glitch that was fairly easily reset. Both are multi-function units (print, scan, copy, fax). Over the years, I've also had several Epson printers, retiring them only when they became obsolete. When my son's Canon printer died two weeks after he went off to college (four years ago), we bought him an Epson to replace it. Total problem count for all the Epsons we've ever owned over all the years we've owned them: zero. Obviously, I'd recommend either of those brands without hesitation. The hardware from Useless ******* is well-made, but their software is s**t: install an HP printer, and then spend the next hour UNinstalling all the useless crapware that comes along with the printer driver. On top of that, their drivers are poorly written: it's not unusual to see an HP printer driver using 50% of the CPU time when you're not even printing anything. And the support is about the worst I've ever experienced: apathetic, incompetent, and rude. I have no comments on the quality of Epson's tech support -- I've never needed to use it. The few times when I've had questions for Brother's tech support, they've been very pleasant and helpful. I had epsons .. I can say that I had nothing but problems with the paper feed. So much so they replaced it after trying to repair it and failing. They gave me a lower end model.. I was not happy. That printer was junk too, as it had problems feeding. That's when I went and bought an HP for my son. That would be the last HP printer I would own. Years ago in the office HP was king. Not anymore. My Canon has to be 8 or more years now. I use it on the network wired. I prefer wired for the printer. Now they all seem to be wireless. But I would disable and still go wired. -- Jeff |
#43
Posted to rec.woodworking
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OT How useless is tech support these days..
"Lee Michaels" leemichaels*nadaspam* at comcast dot net wrote in
b.com: *snip* I will be happy to read any suggestions that you guys have. I need to this soon. I am pretty sure that I want it to be networkable and wireless. Reasonable print quality, etc. A color inkjet that will not fall apart from occasional use. Maybe I should consult a psychic. :-( Printers don't necessarily have to be networkable to work on a network. I've got a QNAP box that is combination data storage (Network Attached Storage--great for backups) and print server. I still have to plug the printer in to the computer to scan, but I only scan once in a blue moon so it's not a big deal. It's been a while since I set it up, but I remember having to plug the printer in to install the drivers then moving the cable back to the server. Then once the network printer was opened it was set as default and everything works perfectly. It might be more than you want to get in to, but it might let you use a printer you may not have otherwise bought. Puckdropper -- Make it to fit, don't make it fit. |
#44
Posted to rec.woodworking
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OT How useless is tech support these days..
On 4/29/2014 1:05 PM, woodchucker wrote:
On 4/29/2014 10:21 AM, Leon wrote: On 4/29/2014 9:13 AM, wrote: On Tue, 29 Apr 2014 07:30:43 -0500, Leon lcb11211@swbelldotnet Using Lexmark now and was happy until the last year or so. Print heads dry out prematurely. Prints good otherwise. Looking to go laser next time. You might want to have a look at Xerox when you go laser. I've got an old Xerox laser printer that uses solid ink instead of powdered toner. I was very impressed when I bought it a number of years ago and I'm still impressed with it. Is Xerox still in business? ;~) I looked hard at a Xerox before getting the Lexmark. One thing really nice about solid ink is that you can add it as needed to the printer even when it's running. Can't do that with toner cartridges. http://www.office.xerox.com/product-...0/DN/enus.html There's cheaper laser printers, but none I've found that are as convenient. I am not so much into buying a cheap printer as being able to afford refills. There is something wrong with the picture of ink refills being 80% of the price of simply buying another new printer. Laser might be another matter. I used to refill my cartridges back in the day. Buying a quart made sense. But now there are so many different brands, and getting accurate colors might be a little more difficult. I refilled back in the 90's. That worked fine and then the printer balked at using the cartridge and that was that. |
#45
Posted to rec.woodworking
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OT How useless is tech support these days..
On 4/29/2014 10:47 AM, Swingman wrote:
On 4/29/2014 10:09 AM, Neil Ward wrote: Canon MX459 wireless printer I'm also in the market for a new printer and was looking for that supports Apple AirPrint. We use iPhones and iPads in the house, although the computers are Windows machines (7 and 8.1) Have had good luck with Canon's thus far, and you can't beat the price of that one for an all-in-one. (detest FAX, but required for me as many of my sub's are still in the stone age). Thanks for the heads up ... that one is now on my short list. FWIW, AirPrint for a little over 2 years now. http://www.brother-usa.com/PressRele...2012_FINAL.pdf |
#46
Posted to rec.woodworking
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OT How useless is tech support these days..
On 4/29/2014 11:21 AM, Larry Blanchard wrote:
On Tue, 29 Apr 2014 09:55:54 -0400, Lee Michaels wrote: I have used the HP laserjets for many years and they have held up well and were very economical. But now I need color. And the color laser printers do not have the quality of the inkjets and are really expensive to feed. I have 2 Brother lasers, a B&W and a color, and I have nothing but good things to say about them. They support Windows, Apple, and Linux. I've printed 4500 pages on the B&W and I'm still using the toner that came with it. I've printed about 400 pages on the color one and it says it has 99% left of all the colors. I know you're looking for a lower cost inkjet, but if you don't print on a regular basis you'll wind up replacing a lot of clogged cartridges - I know I did. Which one/s are you using, Brother laser? |
#47
Posted to rec.woodworking
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OT How useless is tech support these days..
Doug Miller wrote:
wrote in : On Mon, 28 Apr 2014 21:37:39 -0400, wrote: The support on the printers is something approaching average - certainly not exemplary, but at least reasonable The scanner support was incompetent. You're right about the scanner support in more ways than one. I had a really decent HP scanner and it was working great. I upgraded to Windows 7 and found that HP refused to put out a Win 7 driver for it. No work around for it anywhere. Sold the scanner for $25 and bought myself a good Canon scanner. I refuse to have anything more to do with HP. Like I said... there's a reason that "Hewlett Packard" sounds like "Useless *******". I guess coming up with rhymes for "Comcast" is like shooting fish in a barrel. I think they are one of the "most-hated" companies (there is a survey out there somewhere). |
#48
Posted to rec.woodworking
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OT How useless is tech support these days..
Leon wrote:
One of the trends that I see and looking at the refill sections at the store is the vast number of different cartridges that HP uses. They tend to go obsolete and or HP changes stiles continuously. Why are they constantly changing ink cartridges, you might ask yourself. I fear the reason is to make you upgrade as different cartridges are phased out. I think the reason is they are striving stay a step a head of the companies who would sell generic ink cartridges. I think (know) they are even putting microchips in some of them now so they "expire" after a certain amount of time. HP knows that the profit is in the "ink" not the printer. I think the consumer is smart to bear that in mind too (only in reverse). Bill |
#49
Posted to rec.woodworking
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OT How useless is tech support these days..
Larry Blanchard wrote:
On Tue, 29 Apr 2014 09:55:54 -0400, Lee Michaels wrote: I have used the HP laserjets for many years and they have held up well and were very economical. But now I need color. And the color laser printers do not have the quality of the inkjets and are really expensive to feed. I have 2 Brother lasers, a B&W and a color, and I have nothing but good things to say about them. They support Windows, Apple, and Linux. I've printed 4500 pages on the B&W and I'm still using the toner that came with it. I've printed about 400 pages on the color one and it says it has 99% left of all the colors. I know you're looking for a lower cost inkjet, but if you don't print on a regular basis you'll wind up replacing a lot of clogged cartridges - I know I did. I found mine "evaporated". |
#50
Posted to rec.woodworking
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OT How useless is tech support these days..
On Tue, 29 Apr 2014 14:09:03 -0500, Leon wrote:
Which one/s are you using, Brother laser? The B&W is an HL5250DN (prints both sides). The color is an HL3070CW. Neither are current models, in fact I bought the color one refurbished. I suspect this one is as well: http://www.brothermall.com/Printers/...hl3070cw/Specs |
#51
Posted to rec.woodworking
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OT How useless is tech support these days..
On Tue, 29 Apr 2014 08:17:52 -0500, Swingman wrote:
On 4/28/2014 10:14 PM, wrote: I bought my last HP product (printer) six years ago. It's a great printer but the software is bloated crap. My next one is most likely going to be a Brother. I've owned a bunch of HP's and never had a problem with them. Owned a Brother and was quite pleased with it. Have a Canon at the lake house that is eight years old and still going strong. Have two Lexmark's and will never own another, even if it were the last printer on earth ... the only printer I've ever owned that I may well take to the range and put a couple of rounds through it just to make damn sure it doesn't come back to life. The HP's hardware is excellent. The software is a nightmare and getting worse. Funny how experiences differ. |
#52
Posted to rec.woodworking
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OT How useless is tech support these days..
Old HP printer died a month back...a 960 or something like that. It ran for years with no trouble. Needed a printer quick so went to Sam's and pulled an HP 7525 off the shelf. I connected it to a PC running XP , inserted the setup disc, and off to the races. A few weeks later I ordered an HP tower with Win 7 since the XP machine served a long life and the motherboard and memory were on the bubble for Win 7. Connected the 7525 and it synched up with the new tower and runs just fine...no setup cd needed. At present I am very satisfied but note that I have not had to contact a helpdesk. A very similar thread probably made the bulletin boards years back regarding users experience with KayPro, TRS80, Commodore.....
I asked tech support if anything changed. They tell me NO, that its tbird delete my account and add it back. I refuse. I said are you sure nothing has changed. Yes nothing has changed. Well there's an email from the 11th from you guys saying you are moving email from one server to another and that there will be sporadic outages to individual accounts. Response yes but that should not affect you, you should be fine once that is done. Well I am not fine... Well then it's TBIRD. I go into their web mail interface and delete the first email.. Now I can download emails. HOW ****ING STUPID these idiots are. This is the second issue in a month. My current ISP also made changes 3 months ago. I never was notified. They changed the ports and mail server. They said the old ones should still work... but guess what... it didn't. But the first thing they tell you is that there are no changes. Well there was... and obviously the change they made to remove the old servers that day caused an outage. Because until that day I was still coming in under the old servers and was fine. -- Jeff |
#53
Posted to rec.woodworking
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OT How useless is tech support these days..
On 04/29/2014 06:17 AM, Swingman wrote:
On 4/28/2014 10:14 PM, wrote: I bought my last HP product (printer) six years ago. It's a great printer but the software is bloated crap. My next one is most likely going to be a Brother. I've owned a bunch of HP's and never had a problem with them. Owned a Brother and was quite pleased with it. Have a Canon at the lake house that is eight years old and still going strong. Have two Lexmark's and will never own another, even if it were the last printer on earth ... the only printer I've ever owned that I may well take to the range and put a couple of rounds through it just to make damn sure it doesn't come back to life. Funny how experiences differ. I have a Brother HL-2040 and an HP F4280 - both cheap as hell and both work fine. Having said that, they are both on my linux server and scanning and printing are no problem over the home network. -- "Socialism is a philosophy of failure,the creed of ignorance, and the gospel of envy, its inherent virtue is the equal sharing of misery" -Winston Churchill |
#54
Posted to rec.woodworking
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OT How useless is tech support these days..
On Mon, 28 Apr 2014 23:05:56 -0400, woodchucker
wrote: On 4/28/2014 8:57 PM, Lew Hodgett wrote: "Doug Miller" wrote: HP tech support is among the worst I've ever encountered. They're apathetic, they're incompetent, and worst of all, they're rude. I tell anyone who's contemplating buying any of their products that "Hewlett Packard" sounds like "Useless *******" for a *reason*. ---------------------------------------------------- I refused to even consider HP for anything except printers based on prior experience. Bought a printer/scanner/copy device and had problems that HP promptly addressed or at least they tried. After sending out 5-6 rebuilds as an in warranty replacement, none of which worked, they finally sent out a new unit. Problem solved. Would buy another printer/scanner/copy device, but never a puter. Lew I had pretty good luck with a laptop from HP. But I don't like their printers. Office printers yes, but home printers... no. Their drivers suck. I like the cannon series they have been good, separate color ink wells (first to do it). Brother had them ages ago. I used Canon printers for over 10 years, through the Pixmo 3000 and 6000 series. Each model got worse, untill the 6500 series when I quit using them ( half of the 35 I had in use either didn't make it through warranty or failed within a month after warranty.) I switched to OfficeJet Pro 8000 from HP. We've had a few print head failures and 2 have been damaged by operators pulling stuck paper out backwards. Can't buy any more new ones, so I've been buying used on e-bay. I had bought my son an HP years ago. Nothing but problems with the drivers. They prevented shutdown. Paper was an issue. They had a template for their own printer for something. Using it prevented printing to the printer. Anyone's "cheap" printers are junk - and Canon decided "cheap" was easier to sell than "good". At least HP still gives you a (limitted) choice. |
#55
Posted to rec.woodworking
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OT How useless is tech support these days..
On Tue, 29 Apr 2014 10:13:08 -0400, wrote:
On Tue, 29 Apr 2014 07:30:43 -0500, Leon lcb11211@swbelldotnet Using Lexmark now and was happy until the last year or so. Print heads dry out prematurely. Prints good otherwise. Looking to go laser next time. You might want to have a look at Xerox when you go laser. I've got an old Xerox laser printer that uses solid ink instead of powdered toner. I was very impressed when I bought it a number of years ago and I'm still impressed with it. One thing really nice about solid ink is that you can add it as needed to the printer even when it's running. Can't do that with toner cartridges. http://www.office.xerox.com/product-...0/DN/enus.html There's cheaper laser printers, but none I've found that are as convenient. The Xerox solid ink laser is not a laser - it is a dye sublimation printer. I've been closely associated with 2 of them. Under moderate use, both got expensive real fast - and both had numerous memory failures, and both had the main boards replaced under warranty. Both have been scrapped for several years now. |
#56
Posted to rec.woodworking
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OT How useless is tech support these days..
On Tue, 29 Apr 2014 14:05:28 -0400, woodchucker
wrote: On 4/29/2014 10:21 AM, Leon wrote: On 4/29/2014 9:13 AM, wrote: On Tue, 29 Apr 2014 07:30:43 -0500, Leon lcb11211@swbelldotnet Using Lexmark now and was happy until the last year or so. Print heads dry out prematurely. Prints good otherwise. Looking to go laser next time. You might want to have a look at Xerox when you go laser. I've got an old Xerox laser printer that uses solid ink instead of powdered toner. I was very impressed when I bought it a number of years ago and I'm still impressed with it. Is Xerox still in business? ;~) I looked hard at a Xerox before getting the Lexmark. One thing really nice about solid ink is that you can add it as needed to the printer even when it's running. Can't do that with toner cartridges. http://www.office.xerox.com/product-...0/DN/enus.html There's cheaper laser printers, but none I've found that are as convenient. I am not so much into buying a cheap printer as being able to afford refills. There is something wrong with the picture of ink refills being 80% of the price of simply buying another new printer. Laser might be another matter. I used to refill my cartridges back in the day. Buying a quart made sense. But now there are so many different brands, and getting accurate colors might be a little more difficult. I refill about 70 HP 940XL tanks every month. |
#57
Posted to rec.woodworking
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OT How useless is tech support these days..
On Tue, 29 Apr 2014 09:55:17 -0400, wrote:
On Mon, 28 Apr 2014 21:37:39 -0400, wrote: The support on the printers is something approaching average - certainly not exemplary, but at least reasonable The scanner support was incompetent. You're right about the scanner support in more ways than one. I had a really decent HP scanner and it was working great. I upgraded to Windows 7 and found that HP refused to put out a Win 7 driver for it. No work around for it anywhere. Sold the scanner for $25 and bought myself a good Canon scanner. I refuse to have anything more to do with HP. I had the same problem with my Canon scanner - which is how I ended up with the HP- - - - - - - |
#58
Posted to rec.woodworking
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OT How useless is tech support these days..
On Tue, 29 Apr 2014 09:55:54 -0400, "Lee Michaels"
leemichaels*nadaspam* at comcast dot net wrote: You guys got me scared. I need to buy a printer in the next week or two. And I am having some problems trying to nail down a printer that reviews well or is sturdy at all. I have used the HP laserjets for many years and they have held up well and were very economical. But now I need color. And the color laser printers do not have the quality of the inkjets and are really expensive to feed. I have gone out and looked at some inkjets and almost anything out there, even pricy office models, have some cheap flimsy parts on them. I saw a couple HP's that were "highly recommended" that had paper trays that were made from such flimsy materials that they would fall apart by the time you loaded paper in it a few times. I don't do that much printing any more. I won't need that much paper or ink. So I am not concerned bout the price of consumables. I won't buy bottom of the line. But I won't pay for a big business model that is too big and expensive. And we also have the "all in one" multi purpose printer. Do people really need to copy, fax and scan too? I am not sure what I am going to do. Looking on Amazon and other sites, every printer I was considering got a 30% fail rating. That is scary. And the other strategy I kept reading about is to get an "extended warranty". Some of those things would actually double the price of the printer. If I paid twice as much for a printer, would it last longer? If I had the room, I would keep my old, trusty laserjet. But I need to move on and get something that will serve my needs now. And it seems that most of the choices out there are a real crap shoot. I am figuring about $150 to $200 range. I will be happy to read any suggestions that you guys have. I need to this soon. I am pretty sure that I want it to be networkable and wireless. Reasonable print quality, etc. A color inkjet that will not fall apart from occasional use. Maybe I should consult a psychic. :-( I have Officejet pro 8000 printers with hundreds of thousands of copies on them, without any issues. |
#59
Posted to rec.woodworking
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OT How useless is tech support these days..
On Tue, 29 Apr 2014 18:51:13 -0400, Bill
wrote: Leon wrote: One of the trends that I see and looking at the refill sections at the store is the vast number of different cartridges that HP uses. They tend to go obsolete and or HP changes stiles continuously. Why are they constantly changing ink cartridges, you might ask yourself. I fear the reason is to make you upgrade as different cartridges are phased out. I think the reason is they are striving stay a step a head of the companies who would sell generic ink cartridges. I think (know) they are even putting microchips in some of them now so they "expire" after a certain amount of time. HP knows that the profit is in the "ink" not the printer. I think the consumer is smart to bear that in mind too (only in reverse). Bill I refill the 940XLs untill they time out (usually about 2 1/2 years) then buy new ones, and refill them untill THEY run out. $4/oz for black, $8 per oz for colour. |
#60
Posted to rec.woodworking
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OT How useless is tech support these days..
On Tue, 29 Apr 2014 18:29:47 -0700, Doug Winterburn
wrote: On 04/29/2014 06:17 AM, Swingman wrote: On 4/28/2014 10:14 PM, wrote: I bought my last HP product (printer) six years ago. It's a great printer but the software is bloated crap. My next one is most likely going to be a Brother. I've owned a bunch of HP's and never had a problem with them. Owned a Brother and was quite pleased with it. Have a Canon at the lake house that is eight years old and still going strong. Have two Lexmark's and will never own another, even if it were the last printer on earth ... the only printer I've ever owned that I may well take to the range and put a couple of rounds through it just to make damn sure it doesn't come back to life. Funny how experiences differ. I have a Brother HL-2040 and an HP F4280 - both cheap as hell and both work fine. Having said that, they are both on my linux server and scanning and printing are no problem over the home network. Lexmark is what WAS IBM. Kinda the Lenovo of printers. My favorite printer of all time is the old OkiData. Their dot matrix printers were jackhammers. The OL400 and 800 were EXCELLENT laser class printers - (used LED instead of lazer and rotating mirror) Mine did all my office printing for 14 years. Had numerous inkjets for colour printing around the house over that period of time. |
#61
Posted to rec.woodworking
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OT How useless is tech support these days..
On 4/29/2014 5:51 PM, Bill wrote:
Leon wrote: One of the trends that I see and looking at the refill sections at the store is the vast number of different cartridges that HP uses. They tend to go obsolete and or HP changes stiles continuously. Why are they constantly changing ink cartridges, you might ask yourself. I fear the reason is to make you upgrade as different cartridges are phased out. I think the reason is they are striving stay a step a head of the companies who would sell generic ink cartridges. I think (know) they are even putting microchips in some of them now so they "expire" after a certain amount of time. HP knows that the profit is in the "ink" not the printer. I think the consumer is smart to bear that in mind too (only in reverse). Bill Most any cartridge can be refilled more cheaply than buying a generic cartridge. I think the planned obsolesce is more likely the situation. While the profit is certainly in the ink, changing designs of cartridges still makes for ink sales on top of more printer sales and additional ink sales as most every one looking to buy a new printer has spare cartridges that will never be used. |
#62
Posted to rec.woodworking
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OT How useless is tech support these days..
On 4/29/2014 7:22 PM, Larry Blanchard wrote:
On Tue, 29 Apr 2014 14:09:03 -0500, Leon wrote: Which one/s are you using, Brother laser? The B&W is an HL5250DN (prints both sides). The color is an HL3070CW. Neither are current models, in fact I bought the color one refurbished. I suspect this one is as well: http://www.brothermall.com/Printers/...hl3070cw/Specs I suspected that you may have models that have been discontinued. ;~( Thank you just the same, good to hear that Brother is still getting good reviews. I should be receiving my new print head and ink cartridges from Lexmark tomorrow. I still have almost 2 years of warranty left but this print head issue is becoming more trouble that it is worth. |
#63
Posted to rec.woodworking
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OT How useless is tech support these days..
Leon wrote:
On 4/29/2014 5:51 PM, Bill wrote: Leon wrote: One of the trends that I see and looking at the refill sections at the store is the vast number of different cartridges that HP uses. They tend to go obsolete and or HP changes stiles continuously. Why are they constantly changing ink cartridges, you might ask yourself. I fear the reason is to make you upgrade as different cartridges are phased out. I think the reason is they are striving stay a step a head of the companies who would sell generic ink cartridges. I think (know) they are even putting microchips in some of them now so they "expire" after a certain amount of time. HP knows that the profit is in the "ink" not the printer. I think the consumer is smart to bear that in mind too (only in reverse). Bill Most any cartridge can be refilled more cheaply than buying a generic cartridge. I think the planned obsolesce is more likely the situation. So we could say, they are doing it so that the ink cartridges are not "commodotized"--improving the pricing perspective. Same game--follow the money. While the profit is certainly in the ink, changing designs of cartridges still makes for ink sales on top of more printer sales and additional ink sales as most every one looking to buy a new printer has spare cartridges that will never be used. |
#64
Posted to rec.woodworking
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OT How useless is tech support these days..
Bill wrote:
Leon wrote: On 4/29/2014 5:51 PM, Bill wrote: Leon wrote: One of the trends that I see and looking at the refill sections at the store is the vast number of different cartridges that HP uses. They tend to go obsolete and or HP changes stiles continuously. Why are they constantly changing ink cartridges, you might ask yourself. I fear the reason is to make you upgrade as different cartridges are phased out. I think the reason is they are striving stay a step a head of the companies who would sell generic ink cartridges. I think (know) they are even putting microchips in some of them now so they "expire" after a certain amount of time. HP knows that the profit is in the "ink" not the printer. I think the consumer is smart to bear that in mind too (only in reverse). Bill Most any cartridge can be refilled more cheaply than buying a generic cartridge. I think the planned obsolesce is more likely the situation. So we could say, they are doing it so that the ink cartridges are not "commodotized"--improving the pricing perspective. Same game--follow the money. Kreg would never do that with their "joinery jig" product, would they? Upgrade the unit, all of the parts incompatible with the old? They wouldn't, right? While the profit is certainly in the ink, changing designs of cartridges still makes for ink sales on top of more printer sales and additional ink sales as most every one looking to buy a new printer has spare cartridges that will never be used. |
#65
Posted to rec.woodworking
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OT How useless is tech support these days..
On 4/30/2014 2:27 AM, Bill wrote:
Leon wrote: On 4/29/2014 5:51 PM, Bill wrote: Leon wrote: One of the trends that I see and looking at the refill sections at the store is the vast number of different cartridges that HP uses. They tend to go obsolete and or HP changes stiles continuously. Why are they constantly changing ink cartridges, you might ask yourself. I fear the reason is to make you upgrade as different cartridges are phased out. I think the reason is they are striving stay a step a head of the companies who would sell generic ink cartridges. I think (know) they are even putting microchips in some of them now so they "expire" after a certain amount of time. HP knows that the profit is in the "ink" not the printer. I think the consumer is smart to bear that in mind too (only in reverse). Bill Most any cartridge can be refilled more cheaply than buying a generic cartridge. I think the planned obsolesce is more likely the situation. So we could say, they are doing it so that the ink cartridges are not "commodotized"--improving the pricing perspective. Same game--follow the money. Precisely! |
#66
Posted to rec.woodworking
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OT How useless is tech support these days..
On 4/30/2014 2:41 AM, Bill wrote:
Bill wrote: Leon wrote: On 4/29/2014 5:51 PM, Bill wrote: Leon wrote: One of the trends that I see and looking at the refill sections at the store is the vast number of different cartridges that HP uses. They tend to go obsolete and or HP changes stiles continuously. Why are they constantly changing ink cartridges, you might ask yourself. I fear the reason is to make you upgrade as different cartridges are phased out. I think the reason is they are striving stay a step a head of the companies who would sell generic ink cartridges. I think (know) they are even putting microchips in some of them now so they "expire" after a certain amount of time. HP knows that the profit is in the "ink" not the printer. I think the consumer is smart to bear that in mind too (only in reverse). Bill Most any cartridge can be refilled more cheaply than buying a generic cartridge. I think the planned obsolesce is more likely the situation. So we could say, they are doing it so that the ink cartridges are not "commodotized"--improving the pricing perspective. Same game--follow the money. Kreg would never do that with their "joinery jig" product, would they? Upgrade the unit, all of the parts incompatible with the old? They wouldn't, right? LOL. Well, their screws/ink cartridges will work in conjunction with any model pocket hole jig/printer regardless of model. ;~) |
#67
Posted to rec.woodworking
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OT How useless is tech support these days..
On Tue, 29 Apr 2014 23:53:46 -0500, Leon wrote:
http://www.brothermall.com/Printers/...hl3070cw/Specs I suspected that you may have models that have been discontinued. ;~( Well yes, but at the price of the one at the above link, does anyone care? $170 for a networkable color laser? |
#68
Posted to rec.woodworking
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OT How useless is tech support these days..
Leon wrote:
On 4/30/2014 2:41 AM, Bill wrote: Bill wrote: Leon wrote: On 4/29/2014 5:51 PM, Bill wrote: Leon wrote: One of the trends that I see and looking at the refill sections at the store is the vast number of different cartridges that HP uses. They tend to go obsolete and or HP changes stiles continuously. Why are they constantly changing ink cartridges, you might ask yourself. I fear the reason is to make you upgrade as different cartridges are phased out. I think the reason is they are striving stay a step a head of the companies who would sell generic ink cartridges. I think (know) they are even putting microchips in some of them now so they "expire" after a certain amount of time. HP knows that the profit is in the "ink" not the printer. I think the consumer is smart to bear that in mind too (only in reverse). Bill Most any cartridge can be refilled more cheaply than buying a generic cartridge. I think the planned obsolesce is more likely the situation. So we could say, they are doing it so that the ink cartridges are not "commodotized"--improving the pricing perspective. Same game--follow the money. Kreg would never do that with their "joinery jig" product, would they? Upgrade the unit, all of the parts incompatible with the old? They wouldn't, right? LOL. Well, their screws/ink cartridges will work in conjunction with any model pocket hole jig/printer regardless of model. ;~) If they change the width of the screw/drill size by 1/16", your then obsolete screws will be able to keep your old ink cartridges company. ; ) I wouldn't worry, except I saw a "late night infomercial" of their joinery jig the other night. I found it interesting to listen to "how little" one needs (to have or know) to do woodworking. Just a circular saw, a drill, and their joinery jig... Of course, they have never been upfront of the fact that you don't really get the "whole" kit for $99... One will find, that just covers the first installment. |
#69
Posted to rec.woodworking
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OT How useless is tech support these days..
Bill wrote:
I wouldn't worry, except I saw a "late night infomercial" of their joinery jig the other night. I found it interesting to listen to "how little" one needs (to have or know) to do woodworking. Just a circular saw, a drill, and their joinery jig... Of course, they have never been upfront of the fact that you don't really get the "whole" kit for $99... One will find, that just covers the first installment. Well, that $99 will pretty much get you everything you need to do most all of what you'll ever do with pocket screws - except more screws... -- -Mike- |
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