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Woodworking (rec.woodworking) Discussion forum covering all aspects of working with wood. All levels of expertise are encouraged to particiapte. |
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#1
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What is the catch?
OK they got my interest but I don't believe it. What is the catch to
the Ridgid Lifetime warranty on tools including batteries? http://www.ridgid.com/Manuals/RidgidLSA.pdf Anyone try and make good on this lifetime deal? |
#2
Posted to rec.woodworking
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What is the catch?
"RayV" wrote in message ups.com... OK they got my interest but I don't believe it. What is the catch to the Ridgid Lifetime warranty on tools including batteries? http://www.ridgid.com/Manuals/RidgidLSA.pdf Anyone try and make good on this lifetime deal? It's legit and has been around for a while. |
#3
Posted to rec.woodworking
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What is the catch?
RayV wrote:
OK they got my interest but I don't believe it. What is the catch to the Ridgid Lifetime warranty on tools including batteries? http://www.ridgid.com/Manuals/RidgidLSA.pdf You have to register the tool, so basically they know exactly what you've bought. Also, some of their tools are larger/heavier than the equivalent competitor. For instance, I was tempted by their cordless impact driver, but the main body is quite a bit longer than their competitors, and is not available in Li-ion. Chris |
#4
Posted to rec.woodworking
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What is the catch?
"Leon" wrote in message
"RayV" wrote in message ups.com... OK they got my interest but I don't believe it. What is the catch to the Ridgid Lifetime warranty on tools including batteries? http://www.ridgid.com/Manuals/RidgidLSA.pdf Anyone try and make good on this lifetime deal? It's legit and has been around for a while. This one appears to be different as it is a "Lifetime Service Agreement" and only commences after the 3 year "limited warranty" expires. IIRC, the old one was a "lifetime warranty", but only covered defects in material and manufacturing? cynic mode Looks good ... but looks are deceiving. I get suspicious whether specifically stating that it is not a "warranty" is meant to dodge State warranty laws, some of which may not apply to "service agreements"? And, if it's too good to be true ... /cynic mode Sure looks good, though! -- www.e-woodshop.net Last update: 2/20/07 |
#5
Posted to rec.woodworking
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What is the catch?
"Swingman" wrote in message ... IIRC, the old one was a "lifetime warranty", but only covered defects in material and manufacturing? Some time in 2005 or maybe 2006 magazine ads were indicating that if you bought a Ridged worm drive circle saw that at so many hours you could take the unit in and have the oil changed out for free. So many hours later you have the brushes replaced and so on, for as long as you own the tool. Free battery replacements for life have been around also for several years. cynic mode Looks good ... but looks are deceiving. I get suspicious whether specifically stating that it is not a "warranty" is meant to dodge State warranty laws, some of which may not apply to "service agreements"? 3 or 4 years ago I called and talked to a rep and the warranty/service agreement is good. They advised to shoot a premanent copy of the receipt to prove when the tool was purchased to validate which warranty you are entitled to. Old receipts fade out with time. I guess the problem with my passing on the drill was looking at was the the drill I was interested in weighed too much. |
#6
Posted to rec.woodworking
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What is the catch?
On 10 Apr 2007 12:48:02 -0700, "RayV" wrote:
OK they got my interest but I don't believe it. What is the catch to the Ridgid Lifetime warranty on tools including batteries? http://www.ridgid.com/Manuals/RidgidLSA.pdf Anyone try and make good on this lifetime deal? There is no catch, it really covers all the things they say it does and they've been doing it for quite some time. |
#7
Posted to rec.woodworking
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What is the catch?
The catch is that they're Ridgid tools. If you like 'em,
fine. Craftsman offered a lifetime warranty too. RayV wrote: OK they got my interest but I don't believe it. What is the catch to the Ridgid Lifetime warranty on tools including batteries? http://www.ridgid.com/Manuals/RidgidLSA.pdf Anyone try and make good on this lifetime deal? |
#8
Posted to rec.woodworking
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What is the catch?
On Apr 11, 1:20 pm, Mike Berger wrote:
The catch is that they're Ridgid tools. If you like 'em, fine. Craftsman offered a lifetime warranty too. Ray replied: Yeah and the craftsman warranty is all but worthless. Last time I was in Sears and asked about it the old-timer explained after looking over his shoulder that they are encouraged to say the tool was abused and not exchange it. Pity, Craftsman used to make decent mechanics tools in the day... I guess gone are the days of that barrel full of cracked sockets and bent screwdrivers that was in every Sears store. |
#9
Posted to rec.woodworking
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What is the catch?
"RayV" wrote in message oups.com... On Apr 11, 1:20 pm, Mike Berger wrote: The catch is that they're Ridgid tools. If you like 'em, fine. Craftsman offered a lifetime warranty too. Ray replied: Yeah and the craftsman warranty is all but worthless. Last time I was in Sears and asked about it the old-timer explained after looking over his shoulder that they are encouraged to say the tool was abused and not exchange it. Pity, Craftsman used to make decent mechanics tools in the day... I guess gone are the days of that barrel full of cracked sockets and bent screwdrivers that was in every Sears store. Sounds like a disgruntled employee. At my local Sears they see me with a broken tool and ask me to hand it to them and point me towards the new ones. The hand tool warranty is much different than the power tool warranty with the same name. |
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