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  #1   Report Post  
Greg G.
 
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Default Final Determination of Unisaw Refurb


Well, Folks. Contrary to popular consensus, it looks like I got
lemonade instead of a new Unisaw.

Tired of hearing about it?
Yea, I know - so am I. But I'll keep this short.

Since my initial confrontation had been in a dark corner of the
garage, tonight I twirled it around for a better look into the belly
of the beast.

And this is what I found:

The curious metal U-shaped channel section is definitely supposed to
be a dust deflector. But it is mounted upside down, and the spacers
are above the shield instead of below it. The bolt heads are buggered
up as well. This makes mounting a blade improbable, and if one had
been successfully mounted and the saw energized, it would have
shredded one or both. It also rubs on the height adjustment pinion.

On the hammered up motor pivot shaft, I found that the upper retaining
clip had not been reinstalled. This means that with some undetermined
amount of use, it would have eventually vibrated out, and the motor
would have dislodged itself from it's normal mounting position.

The front trunnion has definitely been replaced. The hex bolt heads
for all the attachment points are rounded off on the edges, and the
trunnion is 'newer' looking and more dust free than the remainder of
the internals.

But in the process - and here the best part - the main arbor mounting
casting is mounted on a huge ~1.25" steel rod which pivots by it's
ends in the trunnion assembly. It is affixed and retained in the unit
and to the aforementioned rod by a slit in the casting that is
tightened with a hex bolt. The screw was not tightened down, and
protrudes about 1/2" while the lock washer merrily flopped around on
the bolt's shaft. This means that, while unlikely, the huge metal
pivoting rod could have fallen free and the entire mechanism could
have dislodged itself. The end of this shaft was driven into place as
well, but due to it's higher quality, the marks aren't as apparent.

I have posted audio clips of the 'Sounds of Roughness' of the table
top in the previous post.

I'm afraid this saw will go back tomorrow, if I can figure out how the
heck I'm going to get it back into the bed of a truck by myself.
Whoever did the work on this unit was on vacation that day and this is
simply not acceptable workmanship. The safety and reliability factor
issues are not even close to what I had expected. If a novice or an
excited new owner had attempted to use this saw, it could have
resulted in personal injury. I'm just a paranoid kind of guy and
caught it before use - for the same reasons I check my oil level and
tire pressures before a trip.

They are probably not all this way, but like everything else, it
depends on the dedication of the individual performing the work.

C' est La Vie

Greg G.
  #2   Report Post  
Greg G.
 
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Default Final Determination of Unisaw Refurb

Greg G. said:

And this is what I found:


I apologize to the group for making a mistake on one issue I reported.
The serial number had NOT been completely removed.
(I told you it was in a dark corner of the garage - I'm getting SO
decrepit and blind.)

They simply removed a portion of the sticker that apparently contained
the DeltaX information/logo. Can't say for sure, 'cause it's not
there. It's where I usually LOOK for the serial number, and next to
where it actually is.

My bad...


Greg G.
  #3   Report Post  
Lobby Dosser
 
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Default Final Determination of Unisaw Refurb

Greg wrote:

I'm afraid this saw will go back tomorrow, if I can figure out how the
heck I'm going to get it back into the bed of a truck by myself.
Whoever did the work on this unit was on vacation that day and this is
simply not acceptable workmanship. The safety and reliability factor
issues are not even close to what I had expected. If a novice or an
excited new owner had attempted to use this saw, it could have
resulted in personal injury.


Seems like you ought to drag whoever you bought it from and maybe even
someone from Delta out to your place Before going through all the hassle of
recrating and reloading. THEY ought to be picking it up.
  #4   Report Post  
Mike Marlow
 
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Default Final Determination of Unisaw Refurb


"Greg G." wrote in message
...

Well, Folks. Contrary to popular consensus, it looks like I got
lemonade instead of a new Unisaw.

Tired of hearing about it?


Not really - despite some of the comments, I consider this thread to be a
pretty accurate reflection of the way most of us would be reacting to/in the
process of getting a nice new saw, and then the discoveries made once we got
it home. I really didn't hear any Delta bashing taking place or anything
else that was not understandable under the circumstance, in what you've
posted Greg.

It is a shame that you've hit this point though. One question - have you
contacted Delta or the store where you purchases this yet? (Please say
"yes" because I hate it when folks take their rants to forums like this and
don't give the responsible parties the opportunity to do what is right). I
just have to believe (or want to believe...) that given the gross nature of
the problems with your saw that either one or both would step up to the
plate in getting you a new saw and getting the old one out of there. That
would just be simple customer service.

I had an experience with Campbell Hausfeld that was not so different at all
from your experience. To make a long story short - I received a brand new
replacement for a refurb compressor that I purchased, which had come in very
damaged. I had to ask to speak to a manager at the customer service 800
number, but when I did, I plead a case and CH rather quickly agreed to send
me a new unit (brand new, not refurbed), pay all of the shipping for the old
one to go back and the new one to ship to me, inside shipping, and express
delivery. My experience really spoke very well of the way that CH takes
care of their customers and has made me happy to refer people to them. If
you haven't spoken directly with Delta yet, I would encourage you to and to
present an intelligent case to someone with a bit of authority, and then let
them have the chance to really help you out.

Sometimes lemonade tastes really, really good...

--

-Mike-



  #5   Report Post  
Greg G.
 
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Default Final Determination of Unisaw Refurb

Lobby Dosser said:

Greg wrote:

I'm afraid this saw will go back tomorrow, if I can figure out how the
heck I'm going to get it back into the bed of a truck by myself.
Whoever did the work on this unit was on vacation that day and this is
simply not acceptable workmanship. The safety and reliability factor
issues are not even close to what I had expected. If a novice or an
excited new owner had attempted to use this saw, it could have
resulted in personal injury.


Seems like you ought to drag whoever you bought it from and maybe even
someone from Delta out to your place Before going through all the hassle of
recrating and reloading. THEY ought to be picking it up.


Well, if they want it back in one piece, they'll have to pick it up.
For me to load and return it would require the removal of the top and
transportation without a pallet to stabilize the load against tipping.
Even though I have straps, it seems rather precarious to me, and still
a real PITA. And I don't really want a bunch of strangers crawling
around my garage, tripping over stuff - it could result in a law suit.
Wouldn't THAT be quaint.

After further investigation, in fact, it appears TO ME that shipper
was not even the cause of the bent blade-tilt pinion shaft.
Apparently, the mech was lowered onto the shaft while it was being
"refurbed" and bent it. I wondered how the heck an impact severe
enough to bend a solid steel shaft could not tear the box all to h$%#.
In my opinion, it was boxed up that way!

Either way, how the heck this thing passed ANY kind of Q.C. is beyond
me. Is this what workmanship in this country is coming to? Is this
why ALL THREE American automobile manufacturers COMBINED only hold a
52.2% slice of American auto sales? This is truly pathetic! How can
we offset a HUGE national trade deficit with products like this? This
issue presses one of my hot buttons, and I'm steaming at this point.
I preach to others to Buy American - but now I feel pretty foolish...

I haven't called Delta yet, because I didn't check it out thoroughly
until tonight, but as I uncovered more and more ugly things, utter
disillusion slowly set in. And perhaps I shouldn't report these
things in a public forum before allowing them to make amends, but
concealing the truth doesn't change it. Just ask G.W.

I DID talk to the dealer earlier today, but before discovering the
additional issues this evening. They did offer to replace the unit,
but again, transportation is an issue - and I'm not sure I even want
another saw at this point.

But I will report the end result - for better or worse.

If I were really wicked, I would install a blade and fire it up.
The resulting shrapnel would most certainly garner a hefty liability
suit for compensatory and punitive damages. I've always wondered what
it would be like to be wealthy. ;-)


Naaa - I wouldn't know what to do with it.
But wait, yes I do - MORE WOOD!





Greg G.


  #6   Report Post  
Greg G.
 
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Default Final Determination of Unisaw Refurb

Mike Marlow said:

"Greg G." wrote in message
.. .

Tired of hearing about it?


Not really - despite some of the comments, I consider this thread to be a
pretty accurate reflection of the way most of us would be reacting to/in the
process of getting a nice new saw, and then the discoveries made once we got
it home. I really didn't hear any Delta bashing taking place or anything
else that was not understandable under the circumstance, in what you've
posted Greg.


It's just my luck. I'm always the one who ends up with the pile in
his lap. Every shop I've worked, the problems, the irate customers,
the various FUs, the elusive intermittents - had to fix them all.
The buck stopped here. I have become SO weary of it...

Then it became buggy software, bizarre O.S. inconsistencies, and more
time consuming workarounds that took time from my day with no
compensation - save the personal satisfaction of solving the puzzle.

Woodworking was to be an escape from that sort of thing, but it seems
that the problems are pandemic. I was born under the FUBAR star. ;-)

Yea, I know, quit whining...

It is a shame that you've hit this point though. One question - have you
contacted Delta or the store where you purchases this yet? (Please say
"yes" because I hate it when folks take their rants to forums like this and
don't give the responsible parties the opportunity to do what is right). I
just have to believe (or want to believe...) that given the gross nature of
the problems with your saw that either one or both would step up to the
plate in getting you a new saw and getting the old one out of there. That
would just be simple customer service.


I have contacted the dealer, but before I discovered the additional
issues. They offered to replace it, but I don't think I want to even
go down this road again. And they want me to transport the unit.

And I hope this doesn't come off as a rant, I'm just discussing an
issue with fellow woodworkers - even if they are geographically
diverse. It's a good thing 'the company' doesn't allow their employees
to read these forums, or they'd have a contract out on me... ;-)

And since the saw doesn't run, I've got nothing better to do now.

Yea, I know, quit whining...

I had an experience with Campbell Hausfeld that was not so different at all
from your experience. To make a long story short - I received a brand new
replacement for a refurb compressor that I purchased...


Sometimes lemonade tastes really, really good...


Sure, a mobile base and full warranty would look pretty spiffy on that
shiny new saw, but I'm not holding my breath either.

Thanks,


Greg G.
  #7   Report Post  
Swingman
 
Posts: n/a
Default Final Determination of Unisaw Refurb

"Greg G." wrote in message

Yea, I know, quit whining...


No complaints here ... sounds like you are justified in "whining" a whole
lot louder, and are being a whole lot more affable than I would be at this
point.

--
www.e-woodshop.net
Last update: 10/22/05




  #8   Report Post  
Puff Griffis
 
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Default Final Determination of Unisaw Refurb

Don't stop telling this story. Some of us are learning.
Puff

"Greg G." wrote in message ...

Well, Folks. Contrary to popular consensus, it looks like I got
lemonade instead of a new Unisaw.

Tired of hearing about it?
Yea, I know - so am I. But I'll keep this short.

Since my initial confrontation had been in a dark corner of the
garage, tonight I twirled it around for a better look into the belly
of the beast.

And this is what I found:

The curious metal U-shaped channel section is definitely supposed to
be a dust deflector. But it is mounted upside down, and the spacers
are above the shield instead of below it. The bolt heads are buggered
up as well. This makes mounting a blade improbable, and if one had
been successfully mounted and the saw energized, it would have
shredded one or both. It also rubs on the height adjustment pinion.

On the hammered up motor pivot shaft, I found that the upper retaining
clip had not been reinstalled. This means that with some undetermined
amount of use, it would have eventually vibrated out, and the motor
would have dislodged itself from it's normal mounting position.

The front trunnion has definitely been replaced. The hex bolt heads
for all the attachment points are rounded off on the edges, and the
trunnion is 'newer' looking and more dust free than the remainder of
the internals.

But in the process - and here the best part - the main arbor mounting
casting is mounted on a huge ~1.25" steel rod which pivots by it's
ends in the trunnion assembly. It is affixed and retained in the unit
and to the aforementioned rod by a slit in the casting that is
tightened with a hex bolt. The screw was not tightened down, and
protrudes about 1/2" while the lock washer merrily flopped around on
the bolt's shaft. This means that, while unlikely, the huge metal
pivoting rod could have fallen free and the entire mechanism could
have dislodged itself. The end of this shaft was driven into place as
well, but due to it's higher quality, the marks aren't as apparent.

I have posted audio clips of the 'Sounds of Roughness' of the table
top in the previous post.

I'm afraid this saw will go back tomorrow, if I can figure out how the
heck I'm going to get it back into the bed of a truck by myself.
Whoever did the work on this unit was on vacation that day and this is
simply not acceptable workmanship. The safety and reliability factor
issues are not even close to what I had expected. If a novice or an
excited new owner had attempted to use this saw, it could have
resulted in personal injury. I'm just a paranoid kind of guy and
caught it before use - for the same reasons I check my oil level and
tire pressures before a trip.

They are probably not all this way, but like everything else, it
depends on the dedication of the individual performing the work.

C' est La Vie

Greg G.

  #9   Report Post  
wlantry
 
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Default Final Determination of Unisaw Refurb

Sometimes, you just need to get to the right person. Case in point, I
bought an SCMS, remaindered, that was missing some parts. Wife called
the manufacturer. The first person she called said "Too bad, you got it
for cheap, deal with it..." She got so mad, she called back, got
someone else, who happily said "we'll be glad to send you those. Thanks
for buying dewalt..."

It just depends on who picks up the phone...

Thanks,

Bill

  #10   Report Post  
Member
 
Posts: 41
Default

Quote:
Originally Posted by Greg G.
Lobby Dosser said:
[color=blue]

Well, if they want it back in one piece, they'll have to pick it up.
For me to load and return it would require the removal of the top and
transportation without a pallet to stabilize the load against tipping.
Greg G.
Greg – sorry to hear about all the problems with your saw. Its got to be depressing but hang in there. Once you get your saw probs squared away, cutting wood with your Unisaw will leave you with a warm fuzzy tool-tingle that makes it all worth while.

Ok, this is how I picked up my Unisaw, also how the great pyramids were probably built… I had a bunch of scrap boards, 1-inch think. I lifted the north side of saw and kicked a board under it. Then I did the same for the south side to get the saw level again. Then I did the same thing to the east and west sides, stacking those 1-inch boards on top of the north/south boards. Keep repeating the process, north/south, then east/west. In no time at all I had that critter high enough in the air I had to stop and question my own sanity. In the pix you’re shop’s floor looked flat. If you have reasonably flat boards there is no reason why you can’t safely get your Unisaw high enough to scoot it over, into your pickup bed. I was only changing the base so I didn't want to lift the saw more than 1-in on a side at a time. Since you are returning the saw, maybe you can use 2x4s.


  #11   Report Post  
RonB
 
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Default Final Determination of Unisaw Refurb

I would go directly to the source and to Delta with this. I have had some
pretty good results from going to the manufacturer's customer service web
sites. Don't hesitate to mention that you have also been seeking counsel
from internet woodworkers news groups. They really don't want the bad press
and many of them are very aware that we are out here reading about these
kinds of problems.

We are all potential customers.

RonB


  #12   Report Post  
nospambob
 
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Default Final Determination of Unisaw Refurb

Couple years ago I called IRS at tax time and asked the guy to switch
me to someone I could understand and got "Oh, no capitsch" (SP?) and a
dial tone. Immediately redialed and asked for management and got "We
have so many people on phones we couldn't find him, sorry".

On 2 Nov 2005 07:46:29 -0800, "wlantry" wrote:

Sometimes, you just need to get to the right person. Case in point, I
bought an SCMS, remaindered, that was missing some parts. Wife called
the manufacturer. The first person she called said "Too bad, you got it
for cheap, deal with it..." She got so mad, she called back, got
someone else, who happily said "we'll be glad to send you those. Thanks
for buying dewalt..."

It just depends on who picks up the phone...

Thanks,

Bill

  #13   Report Post  
Greg G.
 
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Default Final Determination of Unisaw Refurb

joe2 said:

Greg – sorry to hear about all the problems with your saw. Its got to
be depressing but hang in there. Once you get your saw probs squared
away, cutting wood with your Unisaw will leave you with a warm fuzzy
tool-tingle that makes it all worth while.

Ok, this is how I picked up my Unisaw, also how the great pyramids were
probably built… I had a bunch of scrap boards, 1-inch think. I lifted
the north side of saw and kicked a board under it. Then I did the same
for the south side to get the saw level again. Then I did the same

....

Thanks for the concern, Joe.
It appears as though you may have been more right than I gave you
credit for. The older model was probably better built. But I am
still fearful of shipping damage and the grief and delays it can
cause. How ironic...

Interesting method of lifting a saw, I used a similar method to lift
small block engines onto a stand when I was much younger.
At this point, however, I have no intention of laying hands on it
again. If they don't pick it up, it'll be out by the curb on trash
day - I need the space.


Greg G.
  #14   Report Post  
Greg G.
 
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Default Final Determination of Unisaw Refurb


For those who are interested, I contacted Delta Wednesday morning.
Talked to a pleasant woman who claimed to have worked for Delta for
over 30 years. Spoke English and everything. Talked for 15 min or so.

Explained the situation, and was advised to send an email with links
to photos to her email address, but she isn't sure what the address is
due to the B&D takeover. So I got ALL of them, and sent a polite, but
firm letter, with photo links, explaining the situation. Requested to
receive a confirmation of receipt, even of they did not reach a
determination. She agreed, and I again insisted to be notified of
receipt.

Well, I never got a confirmation, and haven't head anything from them.
One address was refused by the server, the other went through.

Since I host my own web sites, and run my own banks of servers, I am
able to determine who has clicked the links. Garsh... Over 200
unique hits! People in New York are apparently obsessed with Table
Saws. Including Rochester, NYC, White Plains, etc. Several from
Texas, North Carolina, California, Canada. Even major corporations
like Hewlett Packard & Ford Motor Company - the list goes on and on.

Everyone, that is, but Delta.

Shouldn't you guys be boning up to compete with invasion of foreign
goods, rather than browsing Usenet while at work? ;-)

Never knew the sound of a block of wood could attract so much
attention. :-o


Greg G.
  #15   Report Post  
Larry Jaques
 
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Default Final Determination of Unisaw Refurb

On Thu, 03 Nov 2005 04:45:26 -0500, with neither quill nor qualm, Greg
quickly quoth:


For those who are interested, I contacted Delta Wednesday morning.
Talked to a pleasant woman who claimed to have worked for Delta for
over 30 years. Spoke English and everything. Talked for 15 min or so.


Were you able to turn off your standard Indian/Spanish/Ebonics filters
long enough to understand her, Greg? giggle


Explained the situation, and was advised to send an email with links
to photos to her email address, but she isn't sure what the address is
due to the B&D takeover. So I got ALL of them, and sent a polite, but
firm letter, with photo links, explaining the situation. Requested to
receive a confirmation of receipt, even of they did not reach a
determination. She agreed, and I again insisted to be notified of
receipt.


Good luck returning the damned thing. sigh

-
Don't be a possum on the Information Superhighway of life.
----
http://diversify.com Dynamic Database-Driven Websites


  #16   Report Post  
skeezics
 
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Default Final Determination of Unisaw Refurb

On Wed, 02 Nov 2005 02:36:09 -0500, Greg wrote:


Well, Folks. Contrary to popular consensus, it looks like I got
lemonade instead of a new Unisaw.

Tired of hearing about it?
Yea, I know - so am I. But I'll keep this short.

Since my initial confrontation had been in a dark corner of the
garage, tonight I twirled it around for a better look into the belly
of the beast.

And this is what I found:

The curious metal U-shaped channel section is definitely supposed to
be a dust deflector. But it is mounted upside down, and the spacers
are above the shield instead of below it. The bolt heads are buggered
up as well. This makes mounting a blade improbable, and if one had
been successfully mounted and the saw energized, it would have
shredded one or both. It also rubs on the height adjustment pinion.

On the hammered up motor pivot shaft, I found that the upper retaining
clip had not been reinstalled. This means that with some undetermined
amount of use, it would have eventually vibrated out, and the motor
would have dislodged itself from it's normal mounting position.

The front trunnion has definitely been replaced. The hex bolt heads
for all the attachment points are rounded off on the edges, and the
trunnion is 'newer' looking and more dust free than the remainder of
the internals.

But in the process - and here the best part - the main arbor mounting
casting is mounted on a huge ~1.25" steel rod which pivots by it's
ends in the trunnion assembly. It is affixed and retained in the unit
and to the aforementioned rod by a slit in the casting that is
tightened with a hex bolt. The screw was not tightened down, and
protrudes about 1/2" while the lock washer merrily flopped around on
the bolt's shaft. This means that, while unlikely, the huge metal
pivoting rod could have fallen free and the entire mechanism could
have dislodged itself. The end of this shaft was driven into place as
well, but due to it's higher quality, the marks aren't as apparent.

I have posted audio clips of the 'Sounds of Roughness' of the table
top in the previous post.

I'm afraid this saw will go back tomorrow, if I can figure out how the
heck I'm going to get it back into the bed of a truck by myself.
Whoever did the work on this unit was on vacation that day and this is
simply not acceptable workmanship. The safety and reliability factor
issues are not even close to what I had expected. If a novice or an
excited new owner had attempted to use this saw, it could have
resulted in personal injury. I'm just a paranoid kind of guy and
caught it before use - for the same reasons I check my oil level and
tire pressures before a trip.

They are probably not all this way, but like everything else, it
depends on the dedication of the individual performing the work.

C' est La Vie

Greg G.


hi greg. if memory serves [ and it usualy doesnt ] you are in NC. if
so how close to north raleigh? i just yesterday acuired a chain hoist.
FREE.. is that a drive by gloat? if ya got a strap and high enough
ceilings i can get it high enough to get the truck under it.

skeez
  #17   Report Post  
Greg G.
 
Posts: n/a
Default Final Determination of Unisaw Refurb

skeezics said:

C' est La Vie


hi greg. if memory serves [ and it usualy doesnt ] you are in NC. if
so how close to north raleigh? i just yesterday acuired a chain hoist.
FREE.. is that a drive by gloat? if ya got a strap and high enough
ceilings i can get it high enough to get the truck under it.


Thanks for the offer, but no, I live in GA.

Dealer picked it up today - offered another refurb, I said I didn't
feel they were worth the trouble. They made no offer to sweeten the
sour taste in my mouth, and Delta pretty much ignored me, so I just
got (will get) a refund. And Delta just lost a lifelong supporter.

Thanks,

Greg G.
  #18   Report Post  
skeezics
 
Posts: n/a
Default Final Determination of Unisaw Refurb

On Thu, 03 Nov 2005 20:33:26 -0500, Greg wrote:

skeezics said:

C' est La Vie


hi greg. if memory serves [ and it usualy doesnt ] you are in NC. if
so how close to north raleigh? i just yesterday acuired a chain hoist.
FREE.. is that a drive by gloat? if ya got a strap and high enough
ceilings i can get it high enough to get the truck under it.


Thanks for the offer, but no, I live in GA.

Dealer picked it up today - offered another refurb, I said I didn't
feel they were worth the trouble. They made no offer to sweeten the
sour taste in my mouth, and Delta pretty much ignored me, so I just
got (will get) a refund. And Delta just lost a lifelong supporter.

Thanks,

Greg G.


i know the taste. delta seems to be traveling down the same path that
all the rest are taking these days. when i bought my unisaw i found
and old [ 48 ] three phase for 400 then got a new motor belts and
pully. got a beis blem for 200 or less replaced the bearings and now
have a real nice saw. probly gonna put a new arbor in it this year as
it still has a significant amount of runnout. all in all i probly
spent as much as a new one after i get the armature but old iron is so
much better made than the new stuff. if ya dont mind waiting and doin
the labor for repairs that may be the way to go.

skeez
  #19   Report Post  
Greg G.
 
Posts: n/a
Default Final Determination of Unisaw Refurb

skeezics said:

On Thu, 03 Nov 2005 20:33:26 -0500, Greg wrote:


Dealer picked it up today - offered another refurb, I said I didn't
feel they were worth the trouble. They made no offer to sweeten the
sour taste in my mouth, and Delta pretty much ignored me, so I just
got (will get) a refund. And Delta just lost a lifelong supporter.


i know the taste. delta seems to be traveling down the same path that
all the rest are taking these days. when i bought my unisaw i found
and old [ 48 ] three phase for 400 then got a new motor belts and
pully. got a beis blem for 200 or less replaced the bearings and now
have a real nice saw. probly gonna put a new arbor in it this year as
it still has a significant amount of runnout. all in all i probly
spent as much as a new one after i get the armature but old iron is so
much better made than the new stuff. if ya dont mind waiting and doin
the labor for repairs that may be the way to go.


Used equipment doesn't seem to be very prevalent here, for some
reason. I've watched the papers and even eBay for something older.
Nada! Zip! A beat up, 40 year old machine sells for $900 here.

And it is really a shame - I wanted to believe the best about the last
remaining US mfg of woodworking equipment.

The problem with many US companies today - and it won't be a problem
much longer because they are dropping like flies - is that in their
self-righteous arrogance they forget that where, say 30 years ago,
they had the whole field to themselves, now there are many foreign
competitors that will be more than willing to take up the slack. They
will and DO gratefully cater to those who feel as they have been taken
advantage of or ignored by 'The Big Guys'.

I sold DOD electronic test equipment (and other things) on eBay for a
while (as ReliableRelics), and even though the equipment was used
and sold as-is, I tried to insure that every customer was satisfied.
I never had a single complaint about my service or equipment. It
wasn't THAT hard - I expected FAR more grief than I actually got.
Fair product - fair price - treat the buyer courteously.

Go Figure?!


Greg G.
  #20   Report Post  
Greg G.
 
Posts: n/a
Default Final Determination of Unisaw Refurb

Swingman said:

"Greg G." wrote in message

Yea, I know, quit whining...


No complaints here ... sounds like you are justified in "whining" a whole
lot louder, and are being a whole lot more affable than I would be at this
point.


Thanks, it's been dealt with. Sorry we won't be sharing stories
around the campfire about life with the old Unisaw...
Ya eventually gotta bust those Brumbies...


Greg G.


  #21   Report Post  
Swingman
 
Posts: n/a
Default Final Determination of Unisaw Refurb

"Greg G." wrote in message

The problem with many US companies today - and it won't be a problem
much longer because they are dropping like flies - is that in their
self-righteous arrogance they forget that where, say 30 years ago,
they had the whole field to themselves, now there are many foreign
competitors that will be more than willing to take up the slack. They
will and DO gratefully cater to those who feel as they have been taken
advantage of or ignored by 'The Big Guys'.


The current crop of "management" was raised on MTV ... think about it.

--
www.e-woodshop.net
Last update: 10/22/05


  #22   Report Post  
Charlie Self
 
Posts: n/a
Default Final Determination of Unisaw Refurb


Swingman wrote:
"Greg G." wrote in message

The problem with many US companies today - and it won't be a problem
much longer because they are dropping like flies - is that in their
self-righteous arrogance they forget that where, say 30 years ago,
they had the whole field to themselves, now there are many foreign
competitors that will be more than willing to take up the slack. They
will and DO gratefully cater to those who feel as they have been taken
advantage of or ignored by 'The Big Guys'.


The current crop of "management" was raised on MTV ... think about it.

--
www.e-woodshop.net
Last update: 10/22/05


And before that, we had soap operas, presumably aimed at adults.

Jeez. Entertainment Tonight wins again.

MTV is one reason I don't buy new straps for my TV antenna now that the
new roof is on. My wife can watch the news when it's as snowy as it is
now, but it gives me a headache. And between the idiotic laxative and
political commercials--definitely founded on the same substance--I am
nearly entertained by the number of people who have chronic heartburn
and high choliesterol.

What a medium, babysitter to the western world and masher of minds.

  #23   Report Post  
Robert Bonomi
 
Posts: n/a
Default Final Determination of Unisaw Refurb

In article .com,
Charlie Self wrote:

Swingman wrote:
"Greg G." wrote in message

The problem with many US companies today - and it won't be a problem
much longer because they are dropping like flies - is that in their
self-righteous arrogance they forget that where, say 30 years ago,
they had the whole field to themselves, now there are many foreign
competitors that will be more than willing to take up the slack. They
will and DO gratefully cater to those who feel as they have been taken
advantage of or ignored by 'The Big Guys'.


The current crop of "management" was raised on MTV ... think about it.

--
www.e-woodshop.net
Last update: 10/22/05


And before that, we had soap operas, presumably aimed at adults.

Jeez. Entertainment Tonight wins again.

MTV is one reason I don't buy new straps for my TV antenna now that the
new roof is on. My wife can watch the news when it's as snowy as it is
now, but it gives me a headache. And between the idiotic laxative and
political commercials--definitely founded on the same substance--I am
nearly entertained by the number of people who have chronic heartburn
and high choliesterol.

What a medium, babysitter to the western world and masher of minds.


"Television *is* a medium.

Proof: It is not _rare_.
It is not _well_done_.

Q.E.D."
-- source unknown



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