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Harbor Freight mis-marking power rating on 34706 lathes
Hi,
When building a vacuum chuck for my lathe I needed a 3/4 ph motor HF did not have a standard model so I looked at a 3/4 HP lathe and that motor should work well so I tried to order one for the HF 34706 lathe advertised as a 3/4 HP machine and it came to me marked 1/2 HP @ 370 Watts. I called HF and they sent me a new one, same story. I was connected to their customer service/tech support team and their response was the lathes were mis-marked and all were 1/2 hp and their literature/web/sales info was all wrong.... Yes, I was unhappy but mostly for those that actually bought one of those lathes expecting a 3/4 HP motor. I would suggest you contact HF and ask them how they are going to make it right. Their response is pasted below: From: Hugo Ramos ] Sent: Thursday, April 22, 2010 2:12 PM To: gdstutts Subject: 1/2 hp motor received Hello We have research the problem in regards with you receiving the ½ hp motor instead of the ¾ hp motor. We have contacted the manufacturer and advised them of the issue for correction. When they conducted their investigation they found out and confirmed that a previous worker was placing the wrong sticker on the motors. In reality you did receive the right one with the right sticker. The design of the motor has not changed. The previous motor that you have is as a ½ hp but has the ¾ hp sticker. The manufacturer has corrected the issue and all new motors going out contain ½ hp. If you have any questions please reply and we will be more then glad to assist you. Thank you Please attach all previous e-mail when replying back to us. Thank You. Hugo Ramos Customer Service 1-805-388-2000 |
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