Hi
Got a Kress hammer drill/chisel which has given me great service. However I
need a part for it but I cannot find a service centre which supplies parts.
Can anyone pont me in the right direction??
Thanks.

In article , Persheen
wrote:
Got a Kress hammer drill/chisel which has given me great service.
However I need a part for it but I cannot find a service centre
which supplies parts. Can anyone pont me in the right direction??

Kress spare parts (German site) is at

http://spareparts.kress-elektrik.de/en/index.php

They don't list a UK agent (probably because of some exclusive
contract with Wickes) but I would suspect that an independent
repair shop would be able to source what you need.

--
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On Mon, 7 Mar 2005 19:03:17 -0000, "Persheen"
wrote:

Hi
Got a Kress hammer drill/chisel which has given me great service. However I
need a part for it but I cannot find a service centre which supplies parts.
Can anyone pont me in the right direction??
Thanks.




It will be very interesting to find out what Wickes has to offer since
they apparently have an exclusive for the UK.



--

..andy

To email, substitute .nospam with .gl

"Andy Hall" wrote in message
...
On Mon, 7 Mar 2005 19:03:17 -0000, "Persheen"
wrote:

Hi
Got a Kress hammer drill/chisel which has given me great service. However
I
need a part for it but I cannot find a service centre which supplies
parts.
Can anyone pont me in the right direction??
Thanks.

It will be very interesting to find out what Wickes has to offer since
they apparently have an exclusive for the UK.

It is a matter of ringing them up and saying you have a Wickes Kress drill,
and who does the service.



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On Mon, 7 Mar 2005 21:46:28 -0000, "Doctor Evil"
wrote:


"Andy Hall" wrote in message
.. .
On Mon, 7 Mar 2005 19:03:17 -0000, "Persheen"
wrote:

Hi
Got a Kress hammer drill/chisel which has given me great service. However
I
need a part for it but I cannot find a service centre which supplies
parts.
Can anyone pont me in the right direction??
Thanks.

It will be very interesting to find out what Wickes has to offer since
they apparently have an exclusive for the UK.

It is a matter of ringing them up and saying you have a Wickes Kress drill,
and who does the service.




Well, I hope that it's successful. IME, the next thing that you
would hear is the dialing tone.....

I once called B&Q's helpline for PPPro and Ryobi and asked about
service arrangements after warranty.

There was a silence followed by some switchboard shuffle.

I didn't give anybody a hard time, there were no suggestions of
onanism or sheep and wellies or indeed any other suggestion that there
wasn't a solid arrangement behind all of this.

However, they really did dig their own grave. I didn't need to say or
do a thing.

Maybe the outcome will be better and God really is present in the
D7000 postcode.




--

..andy

To email, substitute .nospam with .gl

Persheen wrote:

Got a Kress hammer drill/chisel which has given me great service. However I
need a part for it but I cannot find a service centre which supplies parts.
Can anyone pont me in the right direction??

The answer I got from Kress when I emailed them on this very subject is
reproduced below (interesting that they did not mention Wickes at all
however) (email addresses munged by me):

Dear Sir,

thank you for contacting us yesterday asking for any dealer or service
centre in UK. First please note that we do not have any dealer at
present in UK. Purchase of new tools is handled directly from our
headoffice, here in Bisingen-Germany.
However, if you are in need of repair, service or spare parts, we would
appreciate if you contact one of the hereunder stated companies for
further action:

N & J Tools
Westcross Centre
15, Shield Drive
TW8 9EX Brentford
Phone: +44 208 560 0885
Fax: +44 208 847 0790
E-Mail: njtoolsbrentforedPUT_AT_SIGN_HEREbtopenworld.com
Contact person: Nigel Stevens

JG POWER
5, Green Bank
Lofthouse Wakefield
WF3 3QN
Tel.: +44 77 4784 5758
E-Mail: JOHNPUT_AT_SIGN_HEREjgpower.fsnet.co.uk
contact person: John Greenhill

If you need any further information, please let us know.

Best regards,

KRESS-elektrik
Spomenka Stroh
Tel.: +49 / 7476 / 87-312
Fax: +49 / 7476 / 87-342
E-Mail: sstrohPUT_AT_SIGN_HEREkress-elektrik.de
(10.08.04)

--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

"John Rumm" wrote in message
...
Persheen wrote:

Got a Kress hammer drill/chisel which has given me great service.
However I
need a part for it but I cannot find a service centre which supplies
parts.
Can anyone pont me in the right direction??

The answer I got from Kress when I emailed them on this very subject is
reproduced below (interesting that they did not mention Wickes at all
however) (email addresses munged by me):

Dear Sir,

thank you for contacting us yesterday asking for any dealer or service
centre in UK. First please note that we do not have any dealer at
present in UK. Purchase of new tools is handled directly from our
headoffice, here in Bisingen-Germany.
However, if you are in need of repair, service or spare parts, we would
appreciate if you contact one of the hereunder stated companies for
further action:

N & J Tools
Westcross Centre
15, Shield Drive
TW8 9EX Brentford
Phone: +44 208 560 0885
Fax: +44 208 847 0790
E-Mail: njtoolsbrentforedPUT_AT_SIGN_HEREbtopenworld.com
Contact person: Nigel Stevens

JG POWER
5, Green Bank
Lofthouse Wakefield
WF3 3QN
Tel.: +44 77 4784 5758
E-Mail: JOHNPUT_AT_SIGN_HEREjgpower.fsnet.co.uk
contact person: John Greenhill

If you need any further information, please let us know.

Best regards,

KRESS-elektrik
Spomenka Stroh
Tel.: +49 / 7476 / 87-312
Fax: +49 / 7476 / 87-342
E-Mail: sstrohPUT_AT_SIGN_HEREkress-elektrik.de
(10.08.04)

--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk

Many thanks John

Actually got the drill through a local power tool shop 5 years ago.
Was not aware Wickes stocked them.

"Persheen" wrote in message
...

"John Rumm" wrote in message
...
Persheen wrote:

Got a Kress hammer drill/chisel which has given me great service.
However I
need a part for it but I cannot find a service centre which supplies
parts.
Can anyone pont me in the right direction??

The answer I got from Kress when I emailed them on this very subject is
reproduced below (interesting that they did not mention Wickes at all
however) (email addresses munged by me):

Dear Sir,

thank you for contacting us yesterday asking for any dealer or service
centre in UK. First please note that we do not have any dealer at
present in UK. Purchase of new tools is handled directly from our
headoffice, here in Bisingen-Germany.
However, if you are in need of repair, service or spare parts, we would
appreciate if you contact one of the hereunder stated companies for
further action:

N & J Tools
Westcross Centre
15, Shield Drive
TW8 9EX Brentford
Phone: +44 208 560 0885
Fax: +44 208 847 0790
E-Mail: njtoolsbrentforedPUT_AT_SIGN_HEREbtopenworld.com
Contact person: Nigel Stevens

JG POWER
5, Green Bank
Lofthouse Wakefield
WF3 3QN
Tel.: +44 77 4784 5758
E-Mail: JOHNPUT_AT_SIGN_HEREjgpower.fsnet.co.uk
contact person: John Greenhill

If you need any further information, please let us know.

Best regards,

KRESS-elektrik
Spomenka Stroh
Tel.: +49 / 7476 / 87-312
Fax: +49 / 7476 / 87-342
E-Mail: sstrohPUT_AT_SIGN_HEREkress-elektrik.de
(10.08.04)

--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk

Many thanks John

Actually got the drill through a local power tool shop 5 years ago.
Was not aware Wickes stocked them.

Under the Wickes label (grey). You ask the info people and if it is made in
Germany it is a Kress. Some of the other pro range are made by other
companies. The SDS drills are Kress.

Kress have the only web site which has parts blow up diagrams. Superb.



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Doctor Evil wrote:


Kress have the only web site which has parts blow up diagrams. Superb.

This might be true... but only if you ignore all the other makers who do
exactly the same (i.e most of them):

A couple by way of example:

http://blackndeck.pdms.com/bdsis/out...1&filters= GB

http://www.makita.com/res_tools/pdf/...downs/6407.pdf



--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

On Tue, 8 Mar 2005 20:03:43 -0000, "Doctor Evil"
wrote:




Kress have the only web site which has parts blow up diagrams. Superb.



Nope. DW and B&D have that, as do Makita and Bosch in the US.

You can buy all the parts for these quite easily.

Are sure you didn't mean blow up dolls?




--

..andy

To email, substitute .nospam with .gl

In article ,
Doctor Evil wrote:
Kress have the only web site which has parts blow up diagrams. Superb.

Every Bosch tool I've got came with an exploded parts diagram.
Can't you read paper?

--
*Yes, I am an agent of Satan, but my duties are largely ceremonial

Dave Plowman London SW
To e-mail, change noise into sound.

"Dave Plowman (News)" wrote in message
...
In article ,
Doctor Evil wrote:
Kress have the only web site which has parts blow up diagrams. Superb.

Every Bosch tool I've got came with an exploded parts diagram.
Can't you read paper?

...he is at it again...totally irrelevant off topic as usual..


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In article ,
Doctor Evil wrote:
Kress have the only web site which has parts blow up diagrams.
Superb.

Every Bosch tool I've got came with an exploded parts diagram.
Can't you read paper?

..he is at it again...totally irrelevant off topic as usual..

So you like to drool over websites showing parts diagrams of tools you
don't possess?

Say no more...

--
*Money isn't everything, but it sure keeps the kids in touch.

Dave Plowman London SW
To e-mail, change noise into sound.

"Dave Plowman (News)" wrote in message
...
In article ,
Doctor Evil wrote:
Kress have the only web site which has parts blow up diagrams.
Superb.

Every Bosch tool I've got came with an exploded parts diagram.
Can't you read paper?

..he is at it again...totally irrelevant off topic as usual..

....he is at it again.... just read....

So you like to drool

......inane babble of course. Sad but true.


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Dave Plowman (News) wrote:
Every Bosch tool I've got came with an exploded parts diagram.


None of mine did!

Regards
Capitol

"Capitol" wrote in message
...


Dave Plowman (News) wrote:
Every Bosch tool I've got came
with an exploded parts diagram.

None of mine did!

Neither did mine, but you have to take into account who wrote that.


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"Doctor Evil" wrote in message
...

"Capitol" wrote in message
...


Dave Plowman (News) wrote:
Every Bosch tool I've got came
with an exploded parts diagram.

None of mine did!

Neither did mine, but you have to take into account who wrote that.


Just got a new Bosch GSB 18VE-2 last week, and that came with exploded
diagrams for all GSB and GSR models from 12v to 24v.

In article ,
Capitol wrote:
Every Bosch tool I've got came with an exploded parts diagram.

None of mine did!

Both my jigsaw and random orbit sander did.

Some years old now.

I keep all these sort of things in a box file. Well, several. :-)

If Bosch don't anymore, they've joined the throw away society. So should
suit IMM who likes to buy cheap and pay dear.

--
*If all the world is a stage, where is the audience sitting?

Dave Plowman London SW
To e-mail, change noise into sound.

In article ,
Doctor Evil wrote:
Every Bosch tool I've got came
with an exploded parts diagram.

None of mine did!

Neither did mine, but you have to take into account who wrote that.

But you recommend buying three cheap tools for the price of a decent one?

More of your lies?

--
*Never put off until tomorrow what you can avoid altogether *

Dave Plowman London SW
To e-mail, change noise into sound.

In article , Capitol capitol@spamfree
..freeserve.co.uk writes


Dave Plowman (News) wrote:
Every Bosch tool I've got came with an exploded parts diagram.


None of mine did!

Regards
Capitol

All mine did/have, you might want to take another look
--
David

wrote:
All mine did/have, you might want to take another look

Checked the most recent Bosch publication---07/85! No drawings but a
list of service centres! I keep data going back 40 years for some
items. All my Bosch tools are, I realise, over 20 years old and still
running like new, one repair to a jigsaw, and that's after 2 houses, 3
extensions and countless other jobs. However the more recent SKIL does
have a drawing and the chuck spins off under some circumstances.

Regards
Capitol

In article , Capitol capitol@spamfre
e.freeserve.co.uk writes


wrote:
All mine did/have, you might want to take another look

Checked the most recent Bosch publication---07/85! No drawings but a
list of service centres! I keep data going back 40 years for some
items. All my Bosch tools are, I realise, over 20 years old and still
running like new, one repair to a jigsaw, and that's after 2 houses, 3
extensions and countless other jobs. However the more recent SKIL does
have a drawing and the chuck spins off under some circumstances

They are separate leaflets/books, I keep all mine and I definitely have
exploded parts diagrams for my Bosch tools in the box along with the
service centre list which is usually a smaller leaflet affair,

--
David

wrote:

They are separate leaflets/books, I keep all mine and I definitely have
exploded parts diagrams for my Bosch tools in the box along with the
service centre list which is usually a smaller leaflet affair,


That's obviously more recent than 1985 for Bosch!

Regards
Capitol