Apparently a customer sent this letter to B&Q the other day.....


Dear Sir/Madam

My congratulations to you on getting a yacht to leave the UK on 28th
November 2004, sail 27,354 miles around the world and arrive back 72
days later. Could you please let me know when the kitchen I ordered 96 days
ago
will be arriving from your warehouse 13 miles away?

Yours Sincerely

Peter Crosland wrote:
Apparently a customer sent this letter to B&Q the other day.....

Dear Sir/Madam

My congratulations to you on getting a yacht to leave the UK on 28th
November 2004, sail 27,354 miles around the world and arrive back 72
days later. Could you please let me know when the kitchen I ordered 96 days
ago
will be arriving from your warehouse 13 miles away?

Yours Sincerely


Yup, it was Lurch (see post "If you're going to complain at B&Q")!

Lobster wrote:
Peter Crosland wrote:

Apparently a customer sent this letter to B&Q the other day.....

Dear Sir/Madam

My congratulations to you on getting a yacht to leave the UK on 28th
November 2004, sail 27,354 miles around the world and arrive back 72
days later. Could you please let me know when the kitchen I ordered 96
days
ago
will be arriving from your warehouse 13 miles away?

Yours Sincerely


Yup, it was Lurch (see post "If you're going to complain at B&Q")!

And the reply posted at www.ffoc.co.uk/forum:

Reply from B&Q

Dear John Roberts,

Now that our kitchen fitter has returned from her holidays, we will
arrange delivery.

How close are you to open water?

Many thanks,

B&Q Customer Services

P.S. As our fitter has now gone for her lap of honor, we can confirm
delivery date of Saturday 23rd April 2005 at about 5pm.

Please confirm by reply

--
Cut along the dotted line to reply

"Chris" wrote
| And the reply posted at www.ffoc.co.uk/forum:
| Now that our kitchen fitter has returned from her holidays, we
| will arrange delivery.
| How close are you to open water?

Does this mean no additional delivery charges apply to Scottish islands now?

Owain