My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife. Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away. I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives? It is a straight staircase - a dozen steps.


--
AnthonyL

Why ever wait to finish a job before starting the next?

On 07/06/2021 12:23, AnthonyL wrote:
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife. Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away. I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives? It is a straight staircase - a dozen steps.


Stannah make it difficult to change batteries too. Their best bet is
probably to find a service guy that others recommend. There is a bit of
a second-hand market but suppliers and dealers know that old and
vulnerable people don't have many options.

I had one put in when my mother in law lived with us, but took it out
when she went into care and died. I've kept the bits because they are
custom rails for a curved staircase. There's possibly more of a DIY
market for second hand straight ones.

If the old one worked OK, it's probably best to get it fixed rather than
look at replacements.

On 07/06/2021 12:23, AnthonyL wrote:
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife. Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away. I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives? It is a straight staircase - a dozen steps.


I have much experience of this issue. The manufacturers generally make
things as difficult as possible for customers to have their machines
serviced by anyone except their agents, and the charges from them are
exorbitant.
It is absolutely impossible to obtain maintenance instructions, circuit
diagrams, etc. There are a very few freelance maintenance guys but even
they can't get any info.
Most models make it very difficult to replace the batteries.
(Incidentally most machines use two 12V lead acid batteries in series.
The skirting board mounted chargers are 33V 1A or 2A, and there is
charging regulation in the machine. I have been asked for £200 for one
of these chargers by a manufacturer's agent. A far better quality one
can be had from RS for about £40.
Bill

williamwright wrote:

It is absolutely impossible to obtain maintenance instructions, circuit
diagrams, etc.


I found Acorn user/installer/schematic/training manuals, they seemed to
also apply to a Brooks model. Batteries were not that difficult to
replace, also managed to get a replacement PCB from eBay when it burned out

There are a very few freelance maintenance guys but even
they can't get any info.
Most models make it very difficult to replace the batteries.
(Incidentally most machines use two 12V lead acid batteries in series.
The skirting board mounted chargers are 33V 1A or 2A, and there is
charging regulation in the machine. I have been asked for £200 for one
of these chargers by a manufacturer's agent. A far better quality one
can be had from RS for about £40.

On 07/06/2021 12:23, AnthonyL wrote:
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife. Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away. I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives? It is a straight staircase - a dozen steps.
Unless money is no object, fix it. There should be lots of information
available in the form of installation guides like this:

https://www.ameriglide.com/cache/145...cument/621.pdf

which may be similar (note: "Ameriglide Horizon (platinum)). You have to
be a bit inventive with searches, and realise that while the sale,
service and parts market is jealously guarded, there are holes.

These things normally have yearly maintenance, which seems to be
somewhat limited, unless they develop a fault. If he wants to get shot
of it, there is a market (e.g. eBay) but prices are low.

I bought an Acorn straight stairlift for someone, and installed it
myself, it was not difficult.

I find the rip-off tactics in much or the disability market to be
extremely distasteful.

AnthonyL wrote:
He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

Not sure if this is the right manufacturer, but it looks like a standard
'UPS' style lead acid battery:
https://www.amazon.com/AmeriGlide-Pl.../dp/B087D6P58C

which are available in the UK for roughly the same price. This supplier has
been recommended on another newsgroup for UPS and their batteries:
https://www.ebay.co.uk/itm/184853002168

Theo

On 07/06/2021 13:46, Theo wrote:

Not sure if this is the right manufacturer, but it looks like a standard
'UPS' style lead acid battery:
https://www.amazon.com/AmeriGlide-Pl.../dp/B087D6P58C

which are available in the UK for roughly the same price. This supplier has
been recommended on another newsgroup for UPS and their batteries:
https://www.ebay.co.uk/itm/184853002168
I buy batteries from Tayna. They have these:

https://www.tayna.co.uk/mobility-bat...-pair-stannah/

(1 pair of batteries, ~£26 delivered). Tayna seem to be good, and I have
bought mobility svcooter/car/stairlift/motorbike batteries there.

AnthonyL brought next idea :
He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

Look online for instructions.

They are worthless second hand, though resellers will happily take them
away and resell them. Maintenance is minimum, just a wipe down with an
oily rag. Fit some new batteries, it will be fine. The batteries last
for decades, if looked after and not discharged - basically left
diconnected, but given an occaisional charge. Whilst connected, there
is always some discharge, unless mains power is left on.

newshound formulated the question :
Stannah make it difficult to change batteries too. Their best bet is probably
to find a service guy that others recommend. There is a bit of a second-hand
market but suppliers and dealers know that old and vulnerable people don't
have many options.

Not that difficult - just one panel to remove from the seat and the two
batteries can be taken out.

After serious thinking Chris Bacon wrote :
I find the rip-off tactics in much or the disability market to be extremely
distasteful.

Me too!

On 07 Jun 2021 13:46:28 +0100 (BST), Theo
wrote:

AnthonyL wrote:
He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

Not sure if this is the right manufacturer, but it looks like a standard
'UPS' style lead acid battery:
https://www.amazon.com/AmeriGlide-Pl.../dp/B087D6P58C


Interesting:

https://www.amazon.co.uk/s?k=B087D6P58C&ref=nb_sb_noss

£29.99

which are available in the UK for roughly the same price. This supplier has
been recommended on another newsgroup for UPS and their batteries:
https://www.ebay.co.uk/itm/184853002168


I'll have a closer look, thanks.

--
AnthonyL

Why ever wait to finish a job before starting the next?

On Mon, 7 Jun 2021 13:56:05 +0100, Chris Bacon
wrote:

On 07/06/2021 13:46, Theo wrote:

Not sure if this is the right manufacturer, but it looks like a standard
'UPS' style lead acid battery:
https://www.amazon.com/AmeriGlide-Pl.../dp/B087D6P58C

which are available in the UK for roughly the same price. This supplier has
been recommended on another newsgroup for UPS and their batteries:
https://www.ebay.co.uk/itm/184853002168
I buy batteries from Tayna. They have these:

https://www.tayna.co.uk/mobility-bat...-pair-stannah/

(1 pair of batteries, ~£26 delivered). Tayna seem to be good, and I have
bought mobility svcooter/car/stairlift/motorbike batteries there.

Good stuff if they've got what my neighbour needs.


--
AnthonyL

Why ever wait to finish a job before starting the next?

On Mon, 07 Jun 2021 15:57:39 +0100, Harry Bloomfield, Esq.
wrote:

AnthonyL brought next idea :
He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

Look online for instructions.


Never thought of that!!!!

--
AnthonyL

Why ever wait to finish a job before starting the next?

On 07/06/2021 18:17, AnthonyL wrote:
On Mon, 7 Jun 2021 13:56:05 +0100, Chris Bacon

https://www.tayna.co.uk/mobility-bat...-pair-stannah/

(1 pair of batteries, ~£26 delivered). Tayna seem to be good, and I have
bought mobility svcooter/car/stairlift/motorbike batteries there.

Good stuff if they've got what my neighbour needs.

They do look the same size, with the same terminal connecters and +/-
positions. Get the side cover off his stairlift, and have a look. If you
help him he should be grateful and buy you beers and beers.

On 07/06/2021 12:23, AnthonyL wrote:
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife. Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away. I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives? It is a straight staircase - a dozen steps.



If your neighbour does need a stairlift it will be far cheaper to sort
the batteries on the existing one rather than replace it with a
different one.

If it works the same way as a Stannah which I removed for a friend of
mine a year or so ago, the batteries will be attached to the chair. The
chair will be battery driven and the batteries will be trickle charged
from a mains charger when the chair is parked. The batteries may
actually be ok, and just suffering from dis-use. It may be worth
motoring the chair up and down and few time, leaving the batteries to
re-charge, and then repeating a couple of time. If it still reports
battery low, then replace them. You should find generic replacements
online if you remove them to find the spec.

If it runs out of battery away from a parking/charging location, there
should be a cranking handle you can fit to wind it to the end, after
removing a small cover. But that takes for ever - so find a socket which
fits the spindle and power it with an electric drill instead.
--
Cheers,
Roger

On 07/06/2021 13:32, Chris Bacon wrote:
On 07/06/2021 12:23, AnthonyL wrote:
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife.Â* Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away.Â* I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning.Â* I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives?Â* It is a straight staircase - a dozen steps.

Unless money is no object, fix it. There should be lots of information
available in the form of installation guides like this:

https://www.ameriglide.com/cache/145...cument/621.pdf


which may be similar (note: "Ameriglide Horizon (platinum)). You have to
be a bit inventive with searches, and realise that while the sale,
service and parts market is jealously guarded, there are holes.

These things normally have yearly maintenance, which seems to be
somewhat limited, unless they develop a fault. If he wants to get shot
of it, there is a market (e.g. eBay) but prices are low.

I bought an Acorn straight stairlift for someone, and installed it
myself, it was not difficult.

I find the rip-off tactics in much or the disability market to be
extremely distasteful.

+1

Encounters with disabled products vendors representatives are very much
a count your fingers before and after every encounter affair. Creative
Googling will find some useful info for most of them sometimes even the
odd "how to" videos on Youtube.

https://www.manualslib.com/manual/16...izon-Plus.html

Looks a likely candidate to me. Good luck. You might need to buy the odd
specialist allen key to get inside but that is about it.

Good luck

--
Regards,
Martin Brown

On Tue, 8 Jun 2021 20:22:19 +0100, Martin Brown
wrote:

On 07/06/2021 13:32, Chris Bacon wrote:
On 07/06/2021 12:23, AnthonyL wrote:
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife.Â* Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away.Â* I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning.Â* I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives?Â* It is a straight staircase - a dozen steps.

Unless money is no object, fix it. There should be lots of information
available in the form of installation guides like this:

https://www.ameriglide.com/cache/145...cument/621.pdf


which may be similar (note: "Ameriglide Horizon (platinum)). You have to
be a bit inventive with searches, and realise that while the sale,
service and parts market is jealously guarded, there are holes.

These things normally have yearly maintenance, which seems to be
somewhat limited, unless they develop a fault. If he wants to get shot
of it, there is a market (e.g. eBay) but prices are low.

I bought an Acorn straight stairlift for someone, and installed it
myself, it was not difficult.

I find the rip-off tactics in much or the disability market to be
extremely distasteful.

+1

Encounters with disabled products vendors representatives are very much
a count your fingers before and after every encounter affair. Creative
Googling will find some useful info for most of them sometimes even the
odd "how to" videos on Youtube.

https://www.manualslib.com/manual/16...izon-Plus.html

Looks a likely candidate to me. Good luck. You might need to buy the odd
specialist allen key to get inside but that is about it.

Good luck


Maybe I'm paranoid but as a matter of routine I avoid all those sites
offering manuals as I have no real idea of what I'll actually be
downloading. Is manualslib.com a reputable source?




--
AnthonyL

Why ever wait to finish a job before starting the next?

On Tue, 8 Jun 2021 17:22:16 +0100, Roger Mills
wrote:

On 07/06/2021 12:23, AnthonyL wrote:
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife. Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away. I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives? It is a straight staircase - a dozen steps.



If your neighbour does need a stairlift it will be far cheaper to sort
the batteries on the existing one rather than replace it with a
different one.

If it works the same way as a Stannah which I removed for a friend of
mine a year or so ago, the batteries will be attached to the chair. The
chair will be battery driven and the batteries will be trickle charged
from a mains charger when the chair is parked. The batteries may
actually be ok, and just suffering from dis-use. It may be worth
motoring the chair up and down and few time, leaving the batteries to
re-charge, and then repeating a couple of time. If it still reports
battery low, then replace them. You should find generic replacements
online if you remove them to find the spec.


I'll give that a go but I was of the opinion that they are lead acid
and I thought once they went flat they never got up to full charge
again. At least that's what happens with my car. Still, it'll cost
nothing (ok, very little but he's on a solar panel feed in) to find
out.

If it runs out of battery away from a parking/charging location, there
should be a cranking handle you can fit to wind it to the end, after
removing a small cover. But that takes for ever - so find a socket which
fits the spindle and power it with an electric drill instead.

Good tip - thanks. Not sure if the neighbour knows where any bits
are.
--
AnthonyL

Why ever wait to finish a job before starting the next?

On 08/06/2021 20:35, AnthonyL wrote:
On Tue, 8 Jun 2021 20:22:19 +0100, Martin Brown
wrote:
https://www.manualslib.com/manual/16...izon-Plus.html

Maybe I'm paranoid but as a matter of routine I avoid all those sites
offering manuals as I have no real idea of what I'll actually be
downloading. Is manualslib.com a reputable source?

Looks good to me.

I've used various manuals from there before. There's alo the youtube
installation video I psoted earlier. Go for it!

I'd like to DIY a "porter chair", a pushable rerclining chair with
wheels for disabled/immobile people. They're expensive, AND the sales
push is horrendous. It would be good to be able to avoid the rip-off
merchantd. Was thinking of modifying me ol' mum's rise recliner to
recline only, and weld on braked wheels and a push handle. But the arms
would be better if "removable". Hm, tricky.

On


Maybe I'm paranoid but as a matter of routine I avoid all those sites
offering manuals as I have no real idea of what I'll actually be
downloading. Is manualslib.com a reputable source?

+1 was very suspicious of manualslib, but have now used them a few times
for "work" with no problems.
From what I remember the download link button is reasonably obvious
unlike some free sites.

"AnthonyL" wrote in message
...
On Tue, 8 Jun 2021 20:22:19 +0100, Martin Brown
wrote:

On 07/06/2021 13:32, Chris Bacon wrote:
On 07/06/2021 12:23, AnthonyL wrote:
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife. Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was
told
he would have to pay to have it taken away. I can't work out if
this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions
as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives? It is a straight staircase - a dozen
steps.

Unless money is no object, fix it. There should be lots of information
available in the form of installation guides like this:

https://www.ameriglide.com/cache/145...cument/621.pdf


which may be similar (note: "Ameriglide Horizon (platinum)). You have to
be a bit inventive with searches, and realise that while the sale,
service and parts market is jealously guarded, there are holes.

These things normally have yearly maintenance, which seems to be
somewhat limited, unless they develop a fault. If he wants to get shot
of it, there is a market (e.g. eBay) but prices are low.

I bought an Acorn straight stairlift for someone, and installed it
myself, it was not difficult.

I find the rip-off tactics in much or the disability market to be
extremely distasteful.

+1

Encounters with disabled products vendors representatives are very much
a count your fingers before and after every encounter affair. Creative
Googling will find some useful info for most of them sometimes even the
odd "how to" videos on Youtube.

https://www.manualslib.com/manual/16...izon-Plus.html

Looks a likely candidate to me. Good luck. You might need to buy the odd
specialist allen key to get inside but that is about it.

Good luck


Maybe I'm paranoid but as a matter of routine I avoid all those sites
offering manuals as I have no real idea of what I'll actually be
downloading. Is manualslib.com a reputable source?

Yep, never ended up with an infected file from them.

On 08/06/2021 20:39, AnthonyL wrote:
On Tue, 8 Jun 2021 17:22:16 +0100, Roger Mills
wrote:

If it runs out of battery away from a parking/charging location, there
should be a cranking handle you can fit to wind it to the end, after
removing a small cover. But that takes for ever - so find a socket which
fits the spindle and power it with an electric drill instead.

Good tip - thanks. Not sure if the neighbour knows where any bits
are.

If he needs a stairlift, a cranking handle will probably not help him.

IIW a concerned Y I would fit new batteries, the expense is
insignificant compared to the cost of renewing the whole shebang, and
maybe contact a third-ish party maintainer to give it the once over,
unless the original vendor is prepared to look at after this extended
hiatus.

These things tend to either work or not work. The most common
"intermediate" thing will be battery renewal, or possibly "the end of
track "sensor" has slipped", or physical damage to the "stop bumpers".

As before, the market for this sort of thing is horrendously pushy,
feeding on people's fears, and if I had power, I would open up
maintenance a good deal, no sdoubt accompanied by delightful wails and
gnashing of teeth from the rip-off mob.

On Wed, 9 Jun 2021 06:14:13 +1000, Joey, better known as cantankerous
trolling senile geezer Rodent Speed, wrote:


Yep, never ended up with an infected file from them.

Oh, ****! And this thread was Rodent-free, so far! tsk

--
Kerr-Mudd,John addressing the auto-contradicting senile cretin:
"Auto-contradictor Rod is back! (in the KF)"
MID:

Chris Bacon wrote:
If he needs a stairlift, a cranking handle will probably not help him.

IIW a concerned Y I would fit new batteries, the expense is
insignificant compared to the cost of renewing the whole shebang, and
maybe contact a third-ish party maintainer to give it the once over,
unless the original vendor is prepared to look at after this extended
hiatus.

+1 I'd put batteries down as an 'oil and filter' kind of service item, that
you replace every few years whether you need to or not. The cost of doing
so is small compared to the risk of the user getting stuck / falling / etc.

Perhaps a professional repairer might recondition batteries and sell them on
to another customer, but I doubt it's going to be worth their while.

These things tend to either work or not work. The most common
"intermediate" thing will be battery renewal, or possibly "the end of
track "sensor" has slipped", or physical damage to the "stop bumpers".

They seem pretty simple. If they're mechanically good then a battery change
and a bit of lubrication seems like all that's needed to service them.

Theo

On 08 Jun 2021 23:35:59 +0100 (BST), Theo
wrote:


They seem pretty simple. If they're mechanically good then a battery change
and a bit of lubrication seems like all that's needed to service them.


Just an oily rag, or graphite, silicone, grease?

Presumably just needs to be very very light.

--
AnthonyL

Why ever wait to finish a job before starting the next?

In article , AnthonyL
writes
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife. Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away. I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives? It is a straight staircase - a dozen steps.


The motor battery is normally permanently on charge from a mains
charger. Some charge continuously whilst on the move others recharge at
either end. Maintenance is kept as a dark art.

is this of any use?
https://manualzz.com/doc/7925799/pla...--installation
-manual
--
bert

In article , Chris Bacon
writes
On 07/06/2021 12:23, AnthonyL wrote:
My neighbour got a Horizon Platinum stair lift in 10yrs ago for his
wife. Shortly afterwards she became totally bedridden so the lift
hasn't been used.

He had tried to get it removed, expecting some payment but he was told
he would have to pay to have it taken away. I can't work out if this
is fair or a means of extracting more from the elderly.

In any event he now has need of the device himself.

He can't find the instructions though it doesn't seem that hard to
operate, but there is a low battery warning. I guess this is
understandable anyway after 10yrs but I can't find any instructions as
to how to replace them, or what regular maintenance is needed eg
lubrication.

If he decides he does not want to retain it and views as to fair and
reasonable alternatives? It is a straight staircase - a dozen steps.
Unless money is no object, fix it. There should be lots of information
available in the form of installation guides like this:

https://www.ameriglide.com/cache/145...roduct/1116/pr
oductDocument/621.pdf

which may be similar (note: "Ameriglide Horizon (platinum)). You have
to be a bit inventive with searches, and realise that while the sale,
service and parts market is jealously guarded, there are holes.

These things normally have yearly maintenance, which seems to be
somewhat limited, unless they develop a fault. If he wants to get shot
of it, there is a market (e.g. eBay) but prices are low.

I bought an Acorn straight stairlift for someone, and installed it
myself, it was not difficult.

I find the rip-off tactics in much or the disability market to be
extremely distasteful.
Ably supported by the likes of Age(UK)
--
bert

In article , Harry Bloomfield
writes
After serious thinking Chris Bacon wrote :
I find the rip-off tactics in much or the disability market to be
extremely distasteful.

Me too!
+1
--
bert

On 09/06/2021 12:12, AnthonyL wrote:
On 08 Jun 2021 23:35:59 +0100 (BST), Theo
wrote:


They seem pretty simple. If they're mechanically good then a battery change
and a bit of lubrication seems like all that's needed to service them.


Just an oily rag, or graphite, silicone, grease?

Presumably just needs to be very very light.

On the Stannah there is a plastic coated rail, I think that plastic
wheels run on that, and a rack for the driving pinion. I'd be inclined
to wipe the rail with a dry cloth with just a very light spray of WD40
on it, and give the rack a light spray of WD40 avoiding spraying the
wall or carpet.

I would not use graphite, or grease unless the instructions explicitly
say so. Silicone spray would also be OK for the tube.