My old, little used laptop has just installed a series of Win10
updates, now fully up to date, since when my keyboard has had problem
generating a question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc.,
but pressing the left shift key + ? may require as many as 10 presses
to produce a question mark. Right shift key + ? works every time.

On 09/08/2020 11:46, Harry Bloomfield wrote:
My old, little used laptop has just installed a series of Win10 updates,
now fully up to date, since when my keyboard has had problem generating
a question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc.,
but pressing the left shift key + ? may require as many as 10 presses to
produce a question mark. Right shift key + ? works every time.
I used to get somethning like that.... the keyboard would switch to usa
or wagga wagg etc...pain...I hate computers

On Sunday, 9 August 2020 11:46:31 UTC+1, Harry Bloomfield wrote:
My old, little used laptop has just installed a series of Win10
updates, now fully up to date, since when my keyboard has had problem
generating a question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc.,
but pressing the left shift key + ? may require as many as 10 presses
to produce a question mark. Right shift key + ? works every time.

I'd try uninstalling it and allowing it to reinstall.

Several times, I have found that a W10 update has applied OK but somewhere between hours and days later something stops working - even if the update required a restart, or I have restarted anyway, sometimes several times. Usually a mouse. Typically, I remove and reinstall and all is well for many months.

Do you have a visual indication of shift having been pressed? Is that working as usual? Could you have some dust under the key?

On Sunday, 9 August 2020 13:01:43 UTC+1, polygonum_on_google wrote:
On Sunday, 9 August 2020 11:46:31 UTC+1, Harry Bloomfield wrote:

My old, little used laptop has just installed a series of Win10
updates, now fully up to date, since when my keyboard has had problem
generating a question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc.,
but pressing the left shift key + ? may require as many as 10 presses
to produce a question mark. Right shift key + ? works every time.

I'd try uninstalling it and allowing it to reinstall.

I'd try uninstalling win10 & never letting it install again. Going linux has solved so many unnecessary problems. Never regretted it for one moment.


NT

On Sun, 09 Aug 2020 11:46:27 +0100, Harry Bloomfield wrote:

My old, little used laptop has just installed a series of Win10 updates,
now fully up to date, since when my keyboard has had problem generating
a question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc.,
but pressing the left shift key + ? may require as many as 10 presses to
produce a question mark. Right shift key + ? works every time.

Never update, maybe one day they will get it right.

polygonum_on_google laid this down on his screen :
Do you have a visual indication of shift having been pressed? Is that working
as usual? Could you have some dust under the key?

Shift works perfectly with all the other keys, as does the / so not
that and the ? eventually appears after several tries.

On 09/08/2020 11:46, Harry Bloomfield wrote:
My old, little used laptop has just installed a series of Win10 updates,
now fully up to date, since when my keyboard has had problem generating
a question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc.,
but pressing the left shift key + ? may require as many as 10 presses to
produce a question mark. Right shift key + ? works every time.

Does it do anything different if you boot into the BIOS settings (taking
care of course not to save changes)?


--
Robin
reply-to address is (intended to be) valid

On 09/08/2020 11:46, Harry Bloomfield wrote:
My old, little used laptop has just installed a series of Win10 updates,
now fully up to date, since when my keyboard has had problem generating
a question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc.,
but pressing the left shift key + ? may require as many as 10 presses to
produce a question mark. Right shift key + ? works every time.

What behaviour do you see using sticky keys?

If you turn stick keys on and then press shift, it should beep,
followed by /?, what happens.

It might be that the physical keyboard is dodgy and it currently
manifests on the /? key, but that things will become clearer with time
(in a bad way). If you still get ? with a sticky shift it would help
eliminate a hardware problem.

On 09/08/2020 14:20, Pancho wrote:
On 09/08/2020 11:46, Harry Bloomfield wrote:
My old, little used laptop has just installed a series of Win10
updates, now fully up to date, since when my keyboard has had problem
generating a question mark.

Question mark is on the shifted forward slash key - ////. Either of
the shift keys work fine with all the other keys to produce the caps
etc., but pressing the left shift key + ? may require as many as 10
presses to produce a question mark. Right shift key + ? works every time.

What behaviour do you see using sticky keys?

If you turn stick keys on and then* press shift, it should beep,
followed by /?, what happens.

It might be that the physical keyboard is dodgy and it currently
manifests on the /? key, but that things will become clearer with time
(in a bad way). If you still get ? with a sticky shift it would help
eliminate a hardware problem.




Also, do you get the same behaviour if you plug a keyboard in?

It's possible you've got the US keyboard setting enabled. Do you see
"ENG" in the notification at the right end of the taskbar?

GB wrote:

It's possible you've got the US keyboard setting enabled.

slash and question-mark are the same on UK and US keyboard layouts.

On 09/08/2020 17:24, Andy Burns wrote:
GB wrote:

It's possible you've got the US keyboard setting enabled.

slash and question-mark are the same on UK and US keyboard layouts.


You've got me banged to rights, officer.

Laptop keyboards tend to be non-standard. Do they need a driver/key map?

Pancho brought next idea :
What behaviour do you see using sticky keys?

No difference.

It seems the once repeated pressing of leftshift + / has produced one ?
it will then produce as many as I want ???????????, never misses. Using
rightshift + / always produces one, but doing that makes no difference
to the problem with the leftshift one.

DOS (command prompt) exibits exactly the same problem.

GB was thinking very hard :
On 09/08/2020 14:20, Pancho wrote:
On 09/08/2020 11:46, Harry Bloomfield wrote:
My old, little used laptop has just installed a series of Win10 updates,
now fully up to date, since when my keyboard has had problem generating a
question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc., but
pressing the left shift key + ? may require as many as 10 presses to
produce a question mark. Right shift key + ? works every time.

What behaviour do you see using sticky keys?

If you turn stick keys on and then* press shift, it should beep, followed
by /?, what happens.

It might be that the physical keyboard is dodgy and it currently manifests
on the /? key, but that things will become clearer with time (in a bad
way). If you still get ? with a sticky shift it would help eliminate a
hardware problem.




Also, do you get the same behaviour if you plug a keyboard in?

It's possible you've got the US keyboard setting enabled. Do you see "ENG" in
the notification at the right end of the taskbar?

I'm away in the caravan, I only have the laptop with me..

on 09/08/2020, GB supposed :
On 09/08/2020 17:24, Andy Burns wrote:
GB wrote:

It's possible you've got the US keyboard setting enabled.

slash and question-mark are the same on UK and US keyboard layouts.


You've got me banged to rights, officer.

Laptop keyboards tend to be non-standard. Do they need a driver/key map?

???????££££££??????

Out of curiosity, I have just tried swapping to the US keyboad option.
It will not produce a ? at all via the leftshift + /, but still does
with rightshift + /

On 09/08/2020 14:02, Jethro_uk wrote:
On Sun, 09 Aug 2020 05:40:03 -0700, tabbypurr wrote:

On Sunday, 9 August 2020 13:01:43 UTC+1, polygonum_on_google wrote:
On Sunday, 9 August 2020 11:46:31 UTC+1, Harry Bloomfield wrote:

My old, little used laptop has just installed a series of Win10
updates, now fully up to date, since when my keyboard has had problem
generating a question mark.

Question mark is on the shifted forward slash key - ////. Either of
the shift keys work fine with all the other keys to produce the caps
etc., but pressing the left shift key + ? may require as many as 10
presses to produce a question mark. Right shift key + ? works every
time.

I'd try uninstalling it and allowing it to reinstall.

I'd try uninstalling win10 & never letting it install again. Going linux
has solved so many unnecessary problems. Never regretted it for one
moment.

I wouldn't say I've regretted it. But running linux isn't zero effort.

And a PITA if your clients use MS

Laptop keyboards have always been flaky. Maybe the laptop has the ability to
remap the different shifts and now the update has screwed it.
Brian

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"Harry Bloomfield" wrote in message
...
My old, little used laptop has just installed a series of Win10 updates,
now fully up to date, since when my keyboard has had problem generating a
question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc., but
pressing the left shift key + ? may require as many as 10 presses to
produce a question mark. Right shift key + ? works every time.

I guess from what he said that the other shift related keys will work fine.
Brian

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This newsgroup posting comes to you directly from...
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Note this Signature is meaningless.!
"polygonum_on_google" wrote in message
...
On Sunday, 9 August 2020 11:46:31 UTC+1, Harry Bloomfield wrote:
My old, little used laptop has just installed a series of Win10
updates, now fully up to date, since when my keyboard has had problem
generating a question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc.,
but pressing the left shift key + ? may require as many as 10 presses
to produce a question mark. Right shift key + ? works every time.

I'd try uninstalling it and allowing it to reinstall.

Several times, I have found that a W10 update has applied OK but somewhere
between hours and days later something stops working - even if the update
required a restart, or I have restarted anyway, sometimes several times.
Usually a mouse. Typically, I remove and reinstall and all is well for many
months.

Do you have a visual indication of shift having been pressed? Is that
working as usual? Could you have some dust under the key?

That is fine as long as he has no windows only requirements though.
Brian

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This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please
Note this Signature is meaningless.!
wrote in message
...
On Sunday, 9 August 2020 13:01:43 UTC+1, polygonum_on_google wrote:
On Sunday, 9 August 2020 11:46:31 UTC+1, Harry Bloomfield wrote:

My old, little used laptop has just installed a series of Win10
updates, now fully up to date, since when my keyboard has had problem
generating a question mark.

Question mark is on the shifted forward slash key - ////. Either of the
shift keys work fine with all the other keys to produce the caps etc.,
but pressing the left shift key + ? may require as many as 10 presses
to produce a question mark. Right shift key + ? works every time.

I'd try uninstalling it and allowing it to reinstall.

I'd try uninstalling win10 & never letting it install again. Going linux
has solved so many unnecessary problems. Never regretted it for one
moment.


NT

I suspect then that its the hook into the keyboard scanning that the laptop
maker uses that is giving issues. Many have the FN key and in order to do
all the mapping and reassigning of function keys they either have a special
driver or sometimes an actual bios extension to make it work. Might be
worth asking the laptop vendor about either a bios update or a driver
update.
Brian

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This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please
Note this Signature is meaningless.!
"Harry Bloomfield" wrote in message
...
polygonum_on_google laid this down on his screen :
Do you have a visual indication of shift having been pressed? Is that
working as usual? Could you have some dust under the key?

Shift works perfectly with all the other keys, as does the / so not that
and the ? eventually appears after several tries.

On 09/08/2020 19:08, Harry Bloomfield wrote:
Pancho brought next idea :
What behaviour do you see using sticky keys?

No difference.

It seems the once repeated pressing of leftshift + / has produced one ?
it will then produce as many as I want ???????????, never misses. Using
rightshift + / always produces one, but doing that makes no difference
to the problem with the leftshift one.

DOS (command prompt) exibits exactly the same problem.

Anything here of use?
https://www.maketecheasier.com/lapto...working-fixes/