I am checking out a Dell Inspiron 5000 laptop for a friend. The keyboard
doesn't work, but an external keyboard works when plugged into the external
port. I also get a stuck key error from dell diagnostics. I checked the
ribbon cable and it is plugged in tight and not cut or torn. Are keyboard
failures very common?
Thanks

George S wrote:
I am checking out a Dell Inspiron 5000 laptop for a friend. The keyboard
doesn't work, but an external keyboard works when plugged into the external
port. I also get a stuck key error from dell diagnostics. I checked the
ribbon cable and it is plugged in tight and not cut or torn. Are keyboard
failures very common?
Thanks


Yes they are but , this may sound crazy, i had this problem with a
csutomer dell just last week try starting the pc with a win 98 or
melenium floppy once the computer finishes booting test you keyboard.
I bet it works just fine. What has happened is a driver has gotten
corrupt. Ya it somes crazy but i bet this is your problem

Very logical but, as you say, crazy!
"David Naylor" wrote in message
. ..
George S wrote:
I am checking out a Dell Inspiron 5000 laptop for a friend. The keyboard
doesn't work, but an external keyboard works when plugged into the
external port. I also get a stuck key error from dell diagnostics. I
checked the ribbon cable and it is plugged in tight and not cut or torn.
Are keyboard failures very common?
Thanks
Yes they are but , this may sound crazy, i had this problem with a
csutomer dell just last week try starting the pc with a win 98 or
melenium floppy once the computer finishes booting test you keyboard. I
bet it works just fine. What has happened is a driver has gotten corrupt.
Ya it somes crazy but i bet this is your problem