Hi all,

I few days ago I posted regarding my dishwasher not releasing the detegent
and rinse aid. After a quick search on the internet I found a company in
Wales known as parts wizard. After sending a few photographs of the
solenoid in question they quickly identified the part and sent me within 2
days not one but two replacement solenoids (incase it goes again). Hoover
quoted me 90 quid for the soap dispenser replacement whereas parts wizard
sent me the part that had gone for 12 quid (2 so I have a spare now).

Great service and I would recommend them to anybody who can deal with this
sort of repair.

Andrew

"Andrew Simpson" wrote in
message news
Hi all,

I few days ago I posted regarding my dishwasher not releasing the detegent
and rinse aid. After a quick search on the internet I found a company in
Wales known as parts wizard. After sending a few photographs of the
solenoid in question they quickly identified the part and sent me within 2
days not one but two replacement solenoids (incase it goes again). Hoover
quoted me 90 quid for the soap dispenser replacement whereas parts wizard
sent me the part that had gone for 12 quid (2 so I have a spare now).

Great service and I would recommend them to anybody who can deal with this
sort of repair.

Andrew



Do you have any contact details for them?

"NumptyDumpty" wrote in message
...

"Andrew Simpson" wrote
in
message news
Hi all,

I few days ago I posted regarding my dishwasher not releasing the
detegent
and rinse aid. After a quick search on the internet I found a company in
Wales known as parts wizard. After sending a few photographs of the
solenoid in question they quickly identified the part and sent me within
2
days not one but two replacement solenoids (incase it goes again).
Hoover
quoted me 90 quid for the soap dispenser replacement whereas parts
wizard
sent me the part that had gone for 12 quid (2 so I have a spare now).

Great service and I would recommend them to anybody who can deal with
this
sort of repair.

Andrew



Do you have any contact details for them?

Yes please - tell us all!
(You aren't connected with them except as a satisfied customer, I take it?
:-)

"John Stumbles" wrote in message
...
"NumptyDumpty" wrote in message
...

"Andrew Simpson" wrote
in
message news
Hi all,

I few days ago I posted regarding my dishwasher not releasing the
detegent
and rinse aid. After a quick search on the internet I found a company
in
Wales known as parts wizard. After sending a few photographs of the
solenoid in question they quickly identified the part and sent me
within
2
days not one but two replacement solenoids (incase it goes again).
Hoover
quoted me 90 quid for the soap dispenser replacement whereas parts
wizard
sent me the part that had gone for 12 quid (2 so I have a spare now).

Great service and I would recommend them to anybody who can deal with
this
sort of repair.

Andrew



Do you have any contact details for them?

Yes please - tell us all!
(You aren't connected with them except as a satisfied customer, I take it?
:-)


I think www.partswizard.co.uk might be a good start! :-)

Mathew

"NumptyDumpty" wrote in message
...
Snip

Do you have any contact details for them?



Hi NumptyDumpty

Their website is www.partswizard.co.uk and from the website is a contact
email address. I got a phone call back the same night which suprised me and
the guy (Barry) there asked me to send some photos of the broken item.
Their telephone number is 01230 841600.

No I don't work for them and have never heard of them till now. However,
I'm really suprised and pleased that this sort of service still exists.

Dishwasher has since washed twice and detergent dispenser and rinse aid are
working normally.


Andrew.

"Andrew Simpson" wrote in message
...

"NumptyDumpty" wrote in message
...
Snip

Do you have any contact details for them?



Hi NumptyDumpty

Their website is www.partswizard.co.uk and from the website is a contact
email address. I got a phone call back the same night which suprised me
and
the guy (Barry) there asked me to send some photos of the broken item.
Their telephone number is 01230 841600.

No I don't work for them and have never heard of them till now. However,
I'm really suprised and pleased that this sort of service still exists.

Dishwasher has since washed twice and detergent dispenser and rinse aid
are
working normally.


Andrew.



Many Thanks, I'll give them a try.