DIYbanter

DIYbanter (https://www.diybanter.com/)
-   UK diy (https://www.diybanter.com/uk-diy/)
-   -   Hoover CrystalJet D820 detergent release not working (https://www.diybanter.com/uk-diy/6763-hoover-crystaljet-d820-detergent-release-not-working.html)

Andrew Simpson March 6th 04 11:09 AM

Hoover CrystalJet D820 detergent release not working
 
Hi all,

I few days ago I posted regarding my dishwasher not releasing the detegent
and rinse aid. After a quick search on the internet I found a company in
Wales known as parts wizard. After sending a few photographs of the
solenoid in question they quickly identified the part and sent me within 2
days not one but two replacement solenoids (incase it goes again). Hoover
quoted me 90 quid for the soap dispenser replacement whereas parts wizard
sent me the part that had gone for 12 quid (2 so I have a spare now).

Great service and I would recommend them to anybody who can deal with this
sort of repair.

Andrew



NumptyDumpty March 6th 04 01:27 PM

Hoover CrystalJet D820 detergent release not working
 

"Andrew Simpson" wrote in
message ...
Hi all,

I few days ago I posted regarding my dishwasher not releasing the detegent
and rinse aid. After a quick search on the internet I found a company in
Wales known as parts wizard. After sending a few photographs of the
solenoid in question they quickly identified the part and sent me within 2
days not one but two replacement solenoids (incase it goes again). Hoover
quoted me 90 quid for the soap dispenser replacement whereas parts wizard
sent me the part that had gone for 12 quid (2 so I have a spare now).

Great service and I would recommend them to anybody who can deal with this
sort of repair.

Andrew



Do you have any contact details for them?



John Stumbles March 6th 04 05:39 PM

Hoover CrystalJet D820 detergent release not working
 
"NumptyDumpty" wrote in message
...

"Andrew Simpson" wrote

in
message ...
Hi all,

I few days ago I posted regarding my dishwasher not releasing the

detegent
and rinse aid. After a quick search on the internet I found a company in
Wales known as parts wizard. After sending a few photographs of the
solenoid in question they quickly identified the part and sent me within

2
days not one but two replacement solenoids (incase it goes again).

Hoover
quoted me 90 quid for the soap dispenser replacement whereas parts

wizard
sent me the part that had gone for 12 quid (2 so I have a spare now).

Great service and I would recommend them to anybody who can deal with

this
sort of repair.

Andrew



Do you have any contact details for them?


Yes please - tell us all!
(You aren't connected with them except as a satisfied customer, I take it?
:-)



Mathew J. Newton March 6th 04 06:27 PM

Hoover CrystalJet D820 detergent release not working
 
"John Stumbles" wrote in message
...
"NumptyDumpty" wrote in message
...

"Andrew Simpson" wrote

in
message ...
Hi all,

I few days ago I posted regarding my dishwasher not releasing the

detegent
and rinse aid. After a quick search on the internet I found a company

in
Wales known as parts wizard. After sending a few photographs of the
solenoid in question they quickly identified the part and sent me

within
2
days not one but two replacement solenoids (incase it goes again).

Hoover
quoted me 90 quid for the soap dispenser replacement whereas parts

wizard
sent me the part that had gone for 12 quid (2 so I have a spare now).

Great service and I would recommend them to anybody who can deal with

this
sort of repair.

Andrew



Do you have any contact details for them?


Yes please - tell us all!
(You aren't connected with them except as a satisfied customer, I take it?
:-)


I think www.partswizard.co.uk might be a good start! :-)

Mathew



Andrew Simpson March 6th 04 09:01 PM

Hoover CrystalJet D820 detergent release not working
 

"NumptyDumpty" wrote in message
...
Snip

Do you have any contact details for them?



Hi NumptyDumpty

Their website is www.partswizard.co.uk and from the website is a contact
email address. I got a phone call back the same night which suprised me and
the guy (Barry) there asked me to send some photos of the broken item.
Their telephone number is 01230 841600.

No I don't work for them and have never heard of them till now. However,
I'm really suprised and pleased that this sort of service still exists.

Dishwasher has since washed twice and detergent dispenser and rinse aid are
working normally.


Andrew.




NumptyDumpty March 7th 04 07:58 AM

Hoover CrystalJet D820 detergent release not working
 

"Andrew Simpson" wrote in message
...

"NumptyDumpty" wrote in message
...
Snip

Do you have any contact details for them?



Hi NumptyDumpty

Their website is www.partswizard.co.uk and from the website is a contact
email address. I got a phone call back the same night which suprised me

and
the guy (Barry) there asked me to send some photos of the broken item.
Their telephone number is 01230 841600.

No I don't work for them and have never heard of them till now. However,
I'm really suprised and pleased that this sort of service still exists.

Dishwasher has since washed twice and detergent dispenser and rinse aid

are
working normally.


Andrew.



Many Thanks, I'll give them a try.




All times are GMT +1. The time now is 07:42 AM.

Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004 - 2014 DIYbanter