On Saturday, 19 January 2019 12:36:56 UTC, Andy Burns wrote:
Adam Aglionby wrote:

Much prefer the TS counter service than the SF hang around though.

Local SF now operates on a mix of the argos model and toolstation model.

For common items the person who took your order/payment grabs them from
nearby shelves, for less common items someone else collects them (but
not out of sight like before).

My previous SF was pretty unpleasant. Always seemed to have to double - or triple - queue. Once to place order. Once to get receipt. Then hang about and sometimes have to queue to get the goods.

Now - super-speedy, almost always get the goods straight from the shelves which are largely visible. And very friendly and helpful.