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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
Posted to uk.tech.digital-tv,uk.d-i-y
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extended warranties on electrical items
The new freezer came with an envelope containing the instructions and so
forth. There was a large label on the bag: REGISTER NOW!" This would 'activate the free one year guarantee'. This seems to do no more than duplicate our statutory rights. In the bag was a glossy brochure offering 'Peace of mind'. Peace of mind is worth a lot so I read on. It turned out that the peace of mind was limited to not worrying about the freezer breaking down. But it was so cheap! The three year plan was only £77! But hang on a minute! The first year is definitely covered by the normal warranty (and if the freezer died during the subsequent months I'd be looking at my consumer rights, since it is not a budget freezer.) And the £77 is not a one-off payment; it is (as the tiny print implies but doesn't explicitly state) an annual payment. So for £231 I would get warranty for years two and three. And the price could increase: "We reserve the right to alter the fee..." If payment is by direct debit there's a £10 per annum reduction, presumably because you would continue to pay during the second and third years without really being aware of it. The warranty includes 'damage caused accidentally' (I just can't imagine a likely scenario that would lead to a claim, having read through the exclusions) but not the cost of spoiled food if the freezer breaks down or there's a power cut. If the freezer is a write-off during the warranty period and a new one is supplied the customer would have to pay delivery charges, install the machine themselves, and dispose of the old machine at their own cost. £231 would go a long way towards the cost of a replacement freezer. That would be with a statutory warranty of at least twelve months. My experience of white goods extended warranties is that if the item breaks down you have to wait hours for the phone to answer, then jump through hoops during a very long phone call, then the repair man comes many days later. We once had to wait ten working days without a washing machine. That hardly brings peace of mind. Its better to use a trusted local repair man. My experience of that is that the phone call lasts two minutes, he comes the next day, and he charges SFA. Bill |
#2
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extended warranties on electrical items
On Sunday, 29 July 2018 04:17:43 UTC+1, Bill Wright wrote:
The new freezer came with an envelope containing the instructions and so forth. There was a large label on the bag: REGISTER NOW!" This would 'activate the free one year guarantee'. This seems to do no more than duplicate our statutory rights. In the bag was a glossy brochure offering 'Peace of mind'. Peace of mind is worth a lot so I read on. It turned out that the peace of mind was limited to not worrying about the freezer breaking down. But it was so cheap! The three year plan was only £77! But hang on a minute! The first year is definitely covered by the normal warranty (and if the freezer died during the subsequent months I'd be looking at my consumer rights, since it is not a budget freezer.) And the £77 is not a one-off payment; it is (as the tiny print implies but doesn't explicitly state) an annual payment. So for £231 I would get warranty for years two and three. And the price could increase: "We reserve the right to alter the fee..." If payment is by direct debit there's a £10 per annum reduction, presumably because you would continue to pay during the second and third years without really being aware of it.. The warranty includes 'damage caused accidentally' (I just can't imagine a likely scenario that would lead to a claim, having read through the exclusions) but not the cost of spoiled food if the freezer breaks down or there's a power cut. If the freezer is a write-off during the warranty period and a new one is supplied the customer would have to pay delivery charges, install the machine themselves, and dispose of the old machine at their own cost. £231 would go a long way towards the cost of a replacement freezer. That would be with a statutory warranty of at least twelve months. My experience of white goods extended warranties is that if the item breaks down you have to wait hours for the phone to answer, then jump through hoops during a very long phone call, then the repair man comes many days later. We once had to wait ten working days without a washing machine. That hardly brings peace of mind. Its better to use a trusted local repair man. My experience of that is that the phone call lasts two minutes, he comes the next day, and he charges SFA. Bill What a con!!!! I only insure the house and cars. |
#3
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extended warranties on electrical items
On 29/07/2018 07:28, harry wrote:
What a con!!!! I only insure the house and cars. +1 (except we only have the one car). The whole concept of insuring small losses is obviously barmy. Maybe it makes sense for people who are so broke and out of credit they can't afford to replace a small appliance, but otherwise the process of insuring adds the cost of layers of administration and profit onto the expected cost of replacement. It's bound to be cheaper to self-insure. |
#4
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extended warranties on electrical items
On 29/07/18 08:49, GB wrote:
On 29/07/2018 07:28, harry wrote: What a con!!!! I only insure the house and cars. +1 (except we only have the one car). The whole concept of insuring small losses is obviously barmy. Maybe it makes sense for people who are so broke and out of credit they can't afford to replace a small appliance, but otherwise the process of insuring adds the cost of layers of administration and profit onto the expected cost of replacement. It's bound to be cheaper to self-insure. Actually I think it ties in to a whole mentality which is somnewhat like the TV rental market used to be. I want a product, but not te reposnibility of ownerhsip. So cars are contract hired.With AA style support. Appliances are bought on credit with a guarantee. If they break then they are fixed FIC. Household maintenace is on fixed annual price call out. It's all about people who can understand monthly outgoings, but not how to budget. Further up the income scale, they simply buy new on fault. -- Those who want slavery should have the grace to name it by its proper name. They must face the full meaning of that which they are advocating or condoning; the full, exact, specific meaning of collectivism, of its logical implications, of the principles upon which it is based, and of the ultimate consequences to which these principles will lead. They must face it, then decide whether this is what they want or not. Ayn Rand. |
#5
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extended warranties on electrical items
On 29/07/2018 09:00, The Natural Philosopher wrote:
Actually I think it ties in to a whole mentality which is somnewhat like the TV rental market used to be. I want a product, but not te reposnibility of ownerhsip. So cars are contract hired.With AA style support. Appliances are bought on credit with aÂ* guarantee. If they break then they are fixed FIC. Household maintenace is on fixed annual price call out. It's all about people who can understand monthly outgoings, but not how to budget. Further up the income scale, they simply buy new on fault. Agreed. These extended warranties are in my view always a con. But enough people get taken in that they account for a significant amount of profit for the manufacturer and, of course, the insurance companies involved. It's also an explanation for the difficulties of the Brexit negotiations, where there's an attempt to separate trade in goods and services. Both are broadly speaking covered while we are a member of the EU, but if we leave - who knows? The problem is that lot of the value of the supply of goods comes from a service element. And not just in consumer purchases: if a business buys a software package it will probably also buy a software update service, and at the highest levels, if you buy a frigate or an airliner you expect that a servicing contract will be included in the deal. -- Clive Page |
#6
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extended warranties on electrical items
In article ,
Clive Page wrote: Agreed. These extended warranties are in my view always a con. But enough people get taken in that they account for a significant amount of profit for the manufacturer and, of course, the insurance companies involved. Remember reading details about aftermarket used car warranties. Article reckoned they paid out about 10% of premiums on claims. Not the sort of odds I'd gamble on. For expensive consumer goods, I tend to compare the John Lewis price which often includes a 5 year warrenty. Don't mind paying a few quid over the odds for that. -- *Filthy stinking rich -- well, two out of three ain't bad Dave Plowman London SW To e-mail, change noise into sound. |
#7
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extended warranties on electrical items
"Clive Page" wrote in message ... On 29/07/2018 09:00, The Natural Philosopher wrote: Actually I think it ties in to a whole mentality which is somnewhat like the TV rental market used to be. I want a product, but not te reposnibility of ownerhsip. So cars are contract hired.With AA style support. Appliances are bought on credit with a guarantee. If they break then they are fixed FIC. Household maintenace is on fixed annual price call out. It's all about people who can understand monthly outgoings, but not how to budget. Further up the income scale, they simply buy new on fault. Agreed. These extended warranties are in my view always a con. But enough people get taken in that they account for a significant amount of profit for the manufacturer and, of course, the insurance companies involved. It's also an explanation for the difficulties of the Brexit negotiations, where there's an attempt to separate trade in goods and services. Both are broadly speaking covered while we are a member of the EU, but if we leave - who knows? The problem is that lot of the value of the supply of goods comes from a service element. And not just in consumer purchases: if a business buys a software package it will probably also buy a software update service, and at the highest levels, if you buy a frigate or an airliner you expect that a servicing contract will be included in the deal. ITYF that ongoing maintenance of a purchased item is not the type of service that is considered separately from goods under EU regs. There wont be a specific problem with this when we leave tim |
#8
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extended warranties on electrical items
On 29/07/2018 10:15, Clive Page wrote:
On 29/07/2018 09:00, The Natural Philosopher wrote: Actually I think it ties in to a whole mentality which is somnewhat like the TV rental market used to be. I want a product, but not te reposnibility of ownerhsip. So cars are contract hired.With AA style support. Appliances are bought on credit with aÂ* guarantee. If they break then they are fixed FIC. Household maintenace is on fixed annual price call out. It's all about people who can understand monthly outgoings, but not how to budget. Further up the income scale, they simply buy new on fault. Agreed.Â* These extended warranties are in my view always a con.Â* But enough people get taken in that they account for a significant amount of profit for the manufacturer and, of course, the insurance companies involved. I have only ever bought one and I think that one was a pretty good deal. I bought a twin cassette unit to add to my separates system (in the late 90s). It cost me £120 at Richer sounds. An extra £20 bought a 10-year warranty, plus free head cleaning and free head re-alignment throughout that period. It also gave a 1/3 (1/2 if you still had the original packaging) refund against an upgrade purchase in those 10 years. SteveW |
#9
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extended warranties on electrical items
harry wrote:
What a con!!!! I only insure the house and cars. Spooky! Something that I 100% agree with Harry over |
#10
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extended warranties on electrical items
On 29/07/18 04:17, Bill Wright wrote:
The new freezer came with an envelope containing the instructions and so forth. There was a large label on the bag: REGISTER NOW!" This would 'activate the free one year guarantee'. This seems to do no more than duplicate our statutory rights. In the bag was a glossy brochure offering 'Peace of mind'. Peace of mind is worth a lot so I read on. It turned out that the peace of mind was limited to not worrying about the freezer breaking down. But it was so cheap! The three year plan was only £77! But hang on a minute! The first year is definitely covered by the normal warranty (and if the freezer died during the subsequent months I'd be looking at my consumer rights, since it is not a budget freezer.) And the £77 is not a one-off payment; it is (as the tiny print implies but doesn't explicitly state) an annual payment. So for £231 I would get warranty for years two and three. And the price could increase: "We reserve the right to alter the fee..." If payment is by direct debit there's a £10 per annum reduction, presumably because you would continue to pay during the second and third years without really being aware of it. The warranty includes 'damage caused accidentally' (I just can't imagine a likely scenario that would lead to a claim, having read through the exclusions) but not the cost of spoiled food if the freezer breaks down or there's a power cut. If the freezer is a write-off during the warranty period and a new one is supplied the customer would have to pay delivery charges, install the machine themselves, and dispose of the old machine at their own cost. £231 would go a long way towards the cost of a replacement freezer. That would be with a statutory warranty of at least twelve months. My experience of white goods extended warranties is that if the item breaks down you have to wait hours for the phone to answer, then jump through hoops during a very long phone call, then the repair man comes many days later. We once had to wait ten working days without a washing machine. That hardly brings peace of mind. Its better to use a trusted local repair man. My experience of that is that the phone call lasts two minutes, he comes the next day, and he charges SFA. Bill Our fridge-freezer died a few weeks ago on the then hottest weekend of the year. It was just under 4 years old, and 2 years out of guarantee. It was definitely not a budget appliance! On the Monday an email went to Customer Support, asking why an expensive "reliable" machine had gone wrong in such a short time. The email was answered by return and with much concern. To cut a longish story short, I was offered a brand-new FF at 50% discount, and a further year's guarantee (over the two years standard) free of charge. I consider that very reasonable as, being out-of-guarantee I could have been told to get lost. One other point. Because we needed a fridge in the short term, on the morning the FF failed I bought a budget one which works perfectly well, but I have been totally unable to register it over the internet for its one-year guarantee. I fill out the form and it just sits there "confirming" the info endlessly. It's no more than I would get from my consumer rights, anyway, so I gave up. -- Jeff |
#11
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extended warranties on electrical items
On 29/07/2018 07:40, Jeff Layman wrote:
One other point. Because we needed a fridge in the short term, on the morning the FF failed I bought a budget one which works perfectly well, but I have been totally unable to register it over the internet for its one-year guarantee. I fill out the form and it just sits there "confirming" the info endlessly. It's no more than I would get from my consumer rights, anyway, so I gave up. You don't have to register it for the 1 year guarantee. The retailer is responsible and the purchase receipt should be enough. Manufacturers only want you to register on line so they know what address to send the reminder about your warranty running out and to point out the danger of not paying them lots of money to extend the warranty. The small print may say that they cover parts but not labour. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
#12
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extended warranties on electrical items
alan_m Wrote in message:
On 29/07/2018 07:40, Jeff Layman wrote: One other point. Because we needed a fridge in the short term, on the morning the FF failed I bought a budget one which works perfectly well, but I have been totally unable to register it over the internet for its one-year guarantee. I fill out the form and it just sits there "confirming" the info endlessly. It's no more than I would get from my consumer rights, anyway, so I gave up. You don't have to register it for the 1 year guarantee. The retailer is responsible and the purchase receipt should be enough. Manufacturers only want you to register on line so they know what address to send the reminder about your warranty running out and to point out the danger of not paying them lots of money to extend the warranty. The small print may say that they cover parts but not labour. And to know who to warn when it turns out their products spontaneously self combust... -- -- Jim K ----Android NewsGroup Reader---- http://usenet.sinaapp.com/ |
#13
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extended warranties on electrical items
Jim K formulated on Sunday :
And to know who to warn when it turns out their products spontaneously self combust... -- Only if the authorities force them to admit it.. |
#14
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extended warranties on electrical items
On 29/07/2018 07:40, Jeff Layman wrote:
Our fridge-freezer died a few weeks ago on the then hottest weekend of the year. That's when they go wrong. Bill |
#15
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extended warranties on electrical items
On 29/07/2018 14:22, Bill Wright wrote:
On 29/07/2018 07:40, Jeff Layman wrote: Our fridge-freezer died a few weeks ago on the then hottest weekend of the year. That's when they go wrong. Bill Ours once went wrong the night before we went on holiday. We called a repair man who said it could not be repaired (£35 please). My wife went round neigbours asking if they had any spare space and it all got spread around. Derek |
#16
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extended warranties on electrical items
On 29/07/2018 22:49, DerekF wrote:
Ours once went wrong the night before we went on holiday. We called a repair man who said it could not be repaired (£35 please). My wife went round neighbours asking if they had any spare space and it all got spread around. Derek I was the kind soul who accommodated my neighbour's frozen food when their freezer went wrong. By taking all my frozen stuff out of my freezer and then packing it back in very neatly and with the very minimum of wasted space, I managed to get nearly all of the neighbour's frozen food in the space freed up. But it wouldn't all go in so I asked what they were prepared to leave out. The kids immediately said to leave the big tub of ice cream because they would eat it now. :-) The parents were a bit more practical and suggested the loaf of bread and the carton of milk because they didn't cost much and took up a lot of room, and were only there in case they ran short. The parents won! Jim |
#17
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extended warranties on electrical items
On 29/07/2018 07:40, Jeff Layman wrote:
On 29/07/18 04:17, Bill Wright wrote: The new freezer came with an envelope containing the instructions and so forth. There was a large label on the bag: REGISTER NOW!" This would 'activate the free one year guarantee'. This seems to do no more than duplicate our statutory rights. In the bag was a glossy brochure offering 'Peace of mind'. Peace of mind is worth a lot so I read on. It turned out that the peace of mind was limited to not worrying about the freezer breaking down. But it was so cheap! The three year plan was only £77! But hang on a minute! The first year is definitely covered by the normal warranty (and if the freezer died during the subsequent months I'd be looking at my consumer rights, since it is not a budget freezer.) And the £77 is not a one-off payment; it is (as the tiny print implies but doesn't explicitly state) an annual payment. So for £231 I would get warranty for years two and three. And the price could increase: "We reserve the right to alter the fee..." If payment is by direct debit there's a £10 per annum reduction, presumably because you would continue to pay during the second and third years without really being aware of it. The warranty includes 'damage caused accidentally' (I just can't imagine a likely scenario that would lead to a claim, having read through the exclusions) but not the cost of spoiled food if the freezer breaks down or there's a power cut. If the freezer is a write-off during the warranty period and a new one is supplied the customer would have to pay delivery charges, install the machine themselves, and dispose of the old machine at their own cost. £231 would go a long way towards the cost of a replacement freezer. That would be with a statutory warranty of at least twelve months. My experience of white goods extended warranties is that if the item breaks down you have to wait hours for the phone to answer, then jump through hoops during a very long phone call, then the repair man comes many days later. We once had to wait ten working days without a washing machine. That hardly brings peace of mind. Its better to use a trusted local repair man. My experience of that is that the phone call lasts two minutes, he comes the next day, and he charges SFA. Bill Our fridge-freezer died a few weeks ago on the then hottest weekend of the year. It was just under 4 years old, and 2 years out of guarantee. It was definitely not a budget appliance! On the Monday an email went to Customer Support, asking why an expensive "reliable" machine had gone wrong in such a short time. The email was answered by return and with much concern. To cut a longish story short, I was offered a brand-new FF at 50% discount, and a further year's guarantee (over the two years standard) free of charge. I consider that very reasonable as, being out-of-guarantee I could have been told to get lost. One other point. Because we needed a fridge in the short term, on the morning the FF failed I bought a budget one which works perfectly well, but I have been totally unable to register it over the internet for its one-year guarantee. I fill out the form and it just sits there "confirming" the info endlessly. It's no more than I would get from my consumer rights, anyway, so I gave up. I had a US Robotics modem/answer phone that died during a storm. It was well out of guarantee so I contacted them to ask if it could be repaired. They said that their products had a six year warranty and to send it back for examination and they replaced it for me. I had an IBM Hard Disk that failed I thought was probably out of warranty. I phoned them and they asked for its serial number saying that they had a batch with a high failure rate. It turned out to be from that batch and they replaced it. Derek |
#18
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extended warranties on electrical items
On 29/07/2018 04:17, Bill Wright wrote:
The new freezer came with an envelope containing the instructions and so forth. There was a large label on the bag: REGISTER NOW!" I don't take the extended warranty out on anything. As you say, the first year (or more) is covered and statistically failures tend to follow the bath tub curve. It will be dead on arrival, fail soon after you purchased it or fail at the end of its "normal lifespan" Things like fridges and freezers tend to be very reliable. Furthermore, if you are that worried about extending a warranty you will probably find that by shopping around for this type of insurance from a third party is much cheaper than obtaining it from the manufacturer or from the retailer from where you purchased the item. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
#19
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extended warranties on electrical items
On 29/07/2018 04:17, Bill Wright wrote:
The new freezer came with an envelope containing the instructions and so forth. There was a large label on the bag: REGISTER NOW!" This would 'activate the free one year guarantee'. This seems to do no more than duplicate our statutory rights. In the bag was a glossy brochure offering 'Peace of mind'. Peace of mind is worth a lot so I read on. It turned out that the peace of mind was limited to not worrying about the freezer breaking down. But it was so cheap! The three year plan was only £77! But hang on a minute! The first year is definitely covered by the normal warranty (and if the freezer died during the subsequent months I'd be looking at my consumer rights, since it is not a budget freezer.) And the £77 is not a one-off payment; it is (as the tiny print implies but doesn't explicitly state) an annual payment. So for £231 I would get warranty for years two and three. And the price could increase: "We reserve the right to alter the fee..." If payment is by direct debit there's a £10 per annum reduction, presumably because you would continue to pay during the second and third years without really being aware of it. The It is a familiar business model of offering vastly overpriced customer support contracts on things sold cheaply. You will almost certainly find that in the month running up to the first anniversary of your purchase they will try again with an even more "tempting" offer. The droids at the checkout always look a bit hurt when I decline the optional ripoff insurance deal they are obliged to push on consumers. Depending on the cost of the device it is almost certainly far cheaper to save the money you would have spent on such insurance for buying a replacement if the thing dies. I reckon a freezer is typically good for a decade if you don't do stupid things to it. Our VH manages to kill the odd fridge by people moving them too brutally and then not letting them settle before powering up again (or some other means). -- Regards, Martin Brown |
#20
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extended warranties on electrical items
Martin Brown Wrote in message:
On 29/07/2018 04:17, Bill Wright wrote: The new freezer came with an envelope containing the instructions and so forth. There was a large label on the bag: REGISTER NOW!" This would 'activate the free one year guarantee'. This seems to do no more than duplicate our statutory rights. In the bag was a glossy brochure offering 'Peace of mind'. Peace of mind is worth a lot so I read on. It turned out that the peace of mind was limited to not worrying about the freezer breaking down. But it was so cheap! The three year plan was only £77! But hang on a minute! The first year is definitely covered by the normal warranty (and if the freezer died during the subsequent months I'd be looking at my consumer rights, since it is not a budget freezer.) And the £77 is not a one-off payment; it is (as the tiny print implies but doesn't explicitly state) an annual payment. So for £231 I would get warranty for years two and three. And the price could increase: "We reserve the right to alter the fee..." If payment is by direct debit there's a £10 per annum reduction, presumably because you would continue to pay during the second and third years without really being aware of it. The It is a familiar business model of offering vastly overpriced customer support contracts on things sold cheaply. You will almost certainly find that in the month running up to the first anniversary of your purchase they will try again with an even more "tempting" offer. The droids at the checkout always look a bit hurt when I decline the optional ripoff insurance deal they are obliged to push on consumers. Depending on the cost of the device it is almost certainly far cheaper to save the money you would have spent on such insurance for buying a replacement if the thing dies. I reckon a freezer is typically good for a decade if you don't do stupid things to it. Our VH manages to kill the odd fridge by people moving them too brutally and then not letting them settle before powering up again (or some other means). VH? -- -- Jim K ----Android NewsGroup Reader---- http://usenet.sinaapp.com/ |
#21
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extended warranties on electrical items
On 29/07/2018 09:11, Jim K wrote:
VH? Violent helper Bill |
#22
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extended warranties on electrical items
Martin Brown wrote :
It is a familiar business model of offering vastly overpriced customer support contracts on things sold cheaply. You will almost certainly find that in the month running up to the first anniversary of your purchase they will try again with an even more "tempting" offer. I renewed my car insurance last Friday, no change in cost from last year and unlikely to be beaten elsewhere. During the call to renew, the droid tried to up-sell with offers for extra cover for any tools and equipment I might have in my garage. There is a hell of a lot of tool money in there, but chances of anyone breaking in and walking out with anything useful - nill. It just doesn't happen here, besides they would need a truck to get away with much and people might notice. |
#23
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extended warranties on electrical items
On 29/07/2018 09:19, Harry Bloomfield wrote:
Martin Brown wrote : It is a familiar business model of offering vastly overpriced customer support contracts on things sold cheaply. You will almost certainly find that in the month running up to the first anniversary of your purchase they will try again with an even more "tempting" offer. I renewed my car insurance last Friday, no change in cost from last year and unlikely to be beaten elsewhere. During the call to renew, the droid tried to up-sell with offers for extra cover for any tools and equipment I might have in my garage. There is a hell of a lot of tool money in there, but chances of anyone breaking in and walking out with anything useful - nill. It just doesn't happen here, besides they would need a truck to get away with much and people might notice. That may be true if you live on Lundy, but I'm rather sceptical elsewhere. I'm just trying to remember what pride comes before. |
#24
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extended warranties on electrical items
Norman Wells formulated on Sunday :
That may be true if you live on Lundy, but I'm rather sceptical elsewhere. Two large dogs provide better insurance and they never complain that they '...don't cover that'. |
#25
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extended warranties on electrical items
Norman Wells formulated on Sunday :
That may be true if you live on Lundy, but I'm rather sceptical elsewhere. I'm just trying to remember what pride comes before. I insure the car, because it is a legal requirement. I insure the house because I could not afford to replace it. I self insure everything else, including myself, with the money I have saved in not paying for extra insurances and extended warranties. I save a considerable amount by also paying cash for everything I buy. Having spare cash available also helps make everything much cheaper to buy. If I see a genuine bargain, I can buy it there and then. |
#26
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extended warranties on electrical items
Harry Bloomfield Wrote in message:
Norman Wells formulated on Sunday : That may be true if you live on Lundy, but I'm rather sceptical elsewhere. I'm just trying to remember what pride comes before. I insure the car, because it is a legal requirement. I insure the house because I could not afford to replace it. I self insure everything else, including myself, with the money I have saved in not paying for extra insurances and extended warranties. I save a considerable amount by also paying cash for everything I buy. By encouraging tax evasion? Having spare cash available also helps make everything much cheaper to buy. Ditto? -- Jim K ----Android NewsGroup Reader---- http://usenet.sinaapp.com/ |
#27
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extended warranties on electrical items
Harry Bloomfield wrote
I insure the car, because it is a legal requirement. I do that too, but don't have any of the optional car insurance. I insure the house because I could not afford to replace it. I don't, because I can afford to replace it, and because it is very unlikely that I would lose the entire house in any circumstances. OTOH my neighbour just one house away managed to lose their entire house when some loony decided that it was infested with demons and put plastic bags full of petrol inside the house and lit one outside the house. She's apparently still at large. I self insure everything else, including myself, Yeah, I don't bother with health insurance either, tho here, it does get you a quicker result with the no life threatening medical issues like cataracts etc. with the money I have saved in not paying for extra insurances and extended warranties. I save a considerable amount by also paying cash for everything I buy. Having spare cash available also helps make everything much cheaper to buy. If I see a genuine bargain, I can buy it there and then. Me too. But I chose to borrow when building the house, partly because I was interested in seeing if it could be done, but also because I was earning a lot more on that money speculating in the stock market than I was paying in interest on the borrowing. |
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extended warranties on electrical items
On 29/07/2018 10:12, Harry Bloomfield wrote:
If I see a genuine bargain, I can buy it there and then. I got 15 peaches for £1.50 on the market the other day. Bill |
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extended warranties on electrical items
On Sunday, 29 July 2018 10:12:04 UTC+1, Harry Bloomfield wrote:
Norman Wells formulated on Sunday : That may be true if you live on Lundy, but I'm rather sceptical elsewhere. I'm just trying to remember what pride comes before. I insure the car, because it is a legal requirement. I insure the house because I could not afford to replace it. I self insure everything else, including myself, with the money I have saved in not paying for extra insurances and extended warranties. I save a considerable amount by also paying cash for everything I buy. Having spare cash available also helps make everything much cheaper to buy. If I see a genuine bargain, I can buy it there and then. A man after my own heart! If anything goes bust I spend quite a while trying to fix it. |
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extended warranties on electrical items
On 29/07/2018 09:52, Norman Wells wrote:
I'm just trying to remember what pride comes before. A burglary. Bill |
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extended warranties on electrical items
On 29/07/2018 09:19, Harry Bloomfield wrote:
It just doesn't happen here, besides they would need a truck to get away with much and people might notice. When they stole my mates pickup they used a two truck. The next door neighbour made the drivers of the tow truck a cup of tea. -- Adam |
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extended warranties on electrical items
In article ,
ARW wrote: On 29/07/2018 09:19, Harry Bloomfield wrote: It just doesn't happen here, besides they would need a truck to get away with much and people might notice. When they stole my mates pickup they used a two truck. The next door neighbour made the drivers of the tow truck a cup of tea. Kind neighbours are a godsend. ;-) -- *I don't work here. I'm a consultant Dave Plowman London SW To e-mail, change noise into sound. |
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extended warranties on electrical items
ARW used his keyboard to write :
When they stole my mates pickup they used a two truck. The next door neighbour made the drivers of the tow truck a cup of tea. -- Perhaps they (your mate) ought to move somewhere less troubled by such things, a low crime area. |
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extended warranties on electrical items
Harry Bloomfield wrote:
ARW used his keyboard to write : Perhaps they (your mate) ought to move somewhere less troubled by such things, a low crime area. You had 2.5x the crime of my area (in May 2018) https://www.crime-statistics.co.uk/postcode/LS25%201PW https://www.crime-statistics.co.uk/postcode/LE8%205PW |
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extended warranties on electrical items
In article ,
Martin Brown wrote: On 29/07/2018 04:17, Bill Wright wrote: The new freezer came with an envelope containing the instructions and so forth. There was a large label on the bag: REGISTER NOW!" This would 'activate the free one year guarantee'. This seems to do no more than duplicate our statutory rights. In the bag was a glossy brochure offering 'Peace of mind'. Peace of mind is worth a lot so I read on. It turned out that the peace of mind was limited to not worrying about the freezer breaking down. But it was so cheap! The three year plan was only £77! But hang on a minute! The first year is definitely covered by the normal warranty (and if the freezer died during the subsequent months I'd be looking at my consumer rights, since it is not a budget freezer.) And the £77 is not a one-off payment; it is (as the tiny print implies but doesn't explicitly state) an annual payment. So for £231 I would get warranty for years two and three. And the price could increase: "We reserve the right to alter the fee..." If payment is by direct debit there's a £10 per annum reduction, presumably because you would continue to pay during the second and third years without really being aware of it. The It is a familiar business model of offering vastly overpriced customer support contracts on things sold cheaply. You will almost certainly find that in the month running up to the first anniversary of your purchase they will try again with an even more "tempting" offer. I keep being rung up and told my boiler insurance is about to expire and I need to "renew". My boiler was installed in 1988 and has never been insured. -- from KT24 in Surrey, England "I'd rather die of exhaustion than die of boredom" Thomas Carlyle |
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extended warranties on electrical items
"Bill Wright" wrote in message news The new freezer came with an envelope containing the instructions and so forth. There was a large label on the bag: REGISTER NOW!" This would 'activate the free one year guarantee'. This seems to do no more than duplicate our statutory rights. In the bag was a glossy brochure offering 'Peace of mind'. Peace of mind is worth a lot so I read on. It turned out that the peace of mind was limited to not worrying about the freezer breaking down. But it was so cheap! The three year plan was only £77! But hang on a minute! The first year is definitely covered by the normal warranty (and if the freezer died during the subsequent months I'd be looking at my consumer rights, since it is not a budget freezer.) And the £77 is not a one-off payment; it is (as the tiny print implies but doesn't explicitly state) an annual payment. So for £231 I would get warranty for years two and three. And the price could increase: "We reserve the right to alter the fee..." If payment is by direct debit there's a £10 per annum reduction, presumably because you would continue to pay during the second and third years without really being aware of it. The warranty includes 'damage caused accidentally' (I just can't imagine a likely scenario that would lead to a claim, having read through the exclusions) but not the cost of spoiled food if the freezer breaks down or there's a power cut. If the freezer is a write-off during the warranty period and a new one is supplied the customer would have to pay delivery charges, install the machine themselves, and dispose of the old machine at their own cost. £231 would go a long way towards the cost of a replacement freezer. That would be with a statutory warranty of at least twelve months. My experience of white goods extended warranties is that if the item breaks down you have to wait hours for the phone to answer, then jump through hoops during a very long phone call, then the repair man comes many days later. We once had to wait ten working days without a washing machine. That hardly brings peace of mind. It's better to use a trusted local repair man. My experience of that is that the phone call lasts two minutes, he comes the next day, and he charges SFA. Maybe I'm wrong but I thought under EU law any appliance had to have a minimum two year guarantee. Certainly anything like a FF bought from John Lewis gets a minimum of two years. Add to that that the 'life expectancy' of a major appliance is considered to be of the order of six years and you would certainly have a strong has under the CRA if it failed much before that and had not been abused. Mind you try telling that to an irk in Expensive World! -- Woody harrogate3 at ntlworld dot com |
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extended warranties on electrical items
On Sunday, 29 July 2018 09:00:48 UTC+1, Woody wrote:
Maybe I'm wrong but I thought under EU law any appliance had to have a minimum two year guarantee. EU law requires you to be able to enforce your statutory rights against the retailer for a minimum of two years. Irrelevant in Britain, as the limitation period is six years from purchase anyway (five in Scotland, from the discovery of a fault). Some countries in the UK had much shorter periods, or the period could be limited by contract. It means you can take Pound Shop to court if your £1 solar garden lantern fails 729 days after purchase. It doesn't mean you will win your case, if the court decides that 729 days is a reasonable lifespan for the product.. Owain |
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extended warranties on electrical items
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extended warranties on electrical items
dennis@home wrote:
wrote: Woody wrote: I thought under EU law any appliance had to have a minimum two year guarantee. EU law requires you to be able to enforce your statutory rights against the retailer for a minimum of two years. Irrelevant in Britain, as the limitation period is six years from purchase anyway (five in Scotland, from the discovery of a fault). Some countries in the UK had much shorter periods, or the period could be limited by contract. I think you will find they can't take your statutory rights away by contract. If 1999/44/EC was a EU Regulation, it would apply directly in all EU countries, but it's a EU Directive, which means it needs to be implemented individually into each country's laws. The relevant UK Statutory Instrument is "The Sale and Supply of Goods to Consumers Regulations 2002" which claims to implement 1999/44/EC, but makes no mention of any two year guarantee period. https://www.legislation.gov.uk/uksi/2002/3045/pdfs/uksi_20023045_en.pdf |
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extended warranties on electrical items
"Andy Burns" wrote in message ... dennis@home wrote: wrote: Woody wrote: I thought under EU law any appliance had to have a minimum two year guarantee. EU law requires you to be able to enforce your statutory rights against the retailer for a minimum of two years. Irrelevant in Britain, as the limitation period is six years from purchase anyway (five in Scotland, from the discovery of a fault). Some countries in the UK had much shorter periods, or the period could be limited by contract. I think you will find they can't take your statutory rights away by contract. If 1999/44/EC was a EU Regulation, it would apply directly in all EU countries, but it's a EU Directive, which means it needs to be implemented individually into each country's laws. The relevant UK Statutory Instrument is "The Sale and Supply of Goods to Consumers Regulations 2002" which claims to implement 1999/44/EC, but makes no mention of any two year guarantee period. because there is no such thing as an EU mandated warranty period tim |
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