BT line with phone and broadband.

Broadband is working OK and that has its own socket on the master
socket.

I can only get the phone working if I plug directly into the socket
behind the face plate on the master socket. If I plug into the socket
on the faceplate, I don't get anything at all. BT have suggested that
the micro filter on the faceplate has failed, but I've replaced that
with a new one, and that doesn't work either.

Any suggestions on where to start looking next ?

Thanks

Adrian
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