Am I slow to wake up or is there a determined effort to force online
handling of accounts?

Currently, British Gas are playing the *you supplied gas readings to our
online site so we know you don't need a posted invoice delaying tactic*.
We have reached the *your bill is available to read online* stage.

From experience with other suppliers, particularly banks, if you use
their download facilities, they promptly stop sending you
bills/statements by post. At least with NatWest they offer an option!
--
Tim Lamb

In message , Tim Lamb
writes

From experience with other suppliers, particularly banks, if you use
their download facilities, they promptly stop sending you
bills/statements by post. At least with NatWest they offer an option!

I have accounts with First Direct and Clydesdale. The former, I had to
opt out of paper statements and the latter still send paper statements.
I have used both online facilities for many years.

Having said that, I have not received paper statements from utility
companies for many years, and don't remember actually opting out,
although probably did. Perhaps they offered a discount for paperless
accounts?

Council tax and business rates are always paper. Tax returns are online
but tax codes and P60s are real paper.

--
Graeme

On 07/05/2018 09:01, Tim Lamb wrote:
Am I slow to wake up or is there a determined effort to force online
handling of accounts?

Currently, British Gas are playing the *you supplied gas readings to our
online site so we know you don't need a posted invoice delaying tactic*.
We have reached the *your bill is available to read online* stage.

From experience with other suppliers, particularly banks, if you use
their download facilities, they promptly stop sending you
bills/statements by post. At least with NatWest they offer an option!

I always pay online or using their automated phone line but
they insist on sending a paper bill.

Since I haven't used gas since 2003 I'm not going to help them
reduce their costs and now that they are jacking up the daily
standing charge by 50%, I shall tell them to cancel my account.
If they want to spend their money sending a bloke out to remove
a meter which has no further use to anyone, that's their problem.

*******s have even changed the 0800 107 0224 self-service phone
number to an 0333 number which is charged like 01 or 02.

However, the 0800 number still works so I'll keep on using it. :-)

Hmm, I need all my stuff either via email or audio cd, and banks seem to be
in a terrible mess with most of this disability awareness stuff, in many
ways almost as bad as the NHS and the Police are. here we are in the 21st
century, and variation from the old fashioned bit of paper still seems to
completely bamboozle them when they present a photocopied bit of paper by
email or on a web site instead of the characters that made the paper in the
first place. OCR is an imprecise thing, especially on a bit of paper where
several fonts are used and its printed by some kind of mass printing
device. So when you ask for audio you get a cd made by ocr from a bit of
paper, and then you complain its gobbledegook and they are surprised as iT
can do anything can it not.. NO!
Brian

--
----- -
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"Tim Lamb" wrote in message
...
Am I slow to wake up or is there a determined effort to force online
handling of accounts?

Currently, British Gas are playing the *you supplied gas readings to our
online site so we know you don't need a posted invoice delaying tactic*.
We have reached the *your bill is available to read online* stage.

From experience with other suppliers, particularly banks, if you use their
download facilities, they promptly stop sending you bills/statements by
post. At least with NatWest they offer an option!
--
Tim Lamb

On 07/05/2018 09:01, Tim Lamb wrote:
Am I slow to wake up or is there a determined effort to force online
handling of accounts?

Currently, British Gas are playing the *you supplied gas readings to our
online site so we know you don't need a posted invoice delaying tactic*.
We have reached the *your bill is available to read online* stage.

Tell them your readings using the automated phone service - usually free
and easier than online.

From experience with other suppliers, particularly banks, if you use
their download facilities, they promptly stop sending you
bills/statements by post. At least with NatWest they offer an option!

Barclays still send the paper statements too.

--
Max Demian

On 07/05/2018 09:43, Andrew wrote:

and now that they are jacking up the daily
standing charge by 50%

to pay for all those smart meters!


--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

"Tim Lamb" wrote in message
...
Am I slow to wake up or is there a determined effort to force online
handling of accounts?

Currently, British Gas are playing the *you supplied gas readings to our
online site so we know you don't need a posted invoice delaying tactic*.
We have reached the *your bill is available to read online* stage.

From experience with other suppliers, particularly banks, if you use their
download facilities, they promptly stop sending you bills/statements by
post. At least with NatWest they offer an option!

just had the same thing with southeren water THEY decided as I pay online to
put me on paper less billing
rung them up and complained like F^&* and got £10 compensation off bill,
and they have taken me off paper less billing

-

In message , Mark writes

"Tim Lamb" wrote in message
.. .
Am I slow to wake up or is there a determined effort to force online
handling of accounts?

Currently, British Gas are playing the *you supplied gas readings to our
online site so we know you don't need a posted invoice delaying tactic*.
We have reached the *your bill is available to read online* stage.

From experience with other suppliers, particularly banks, if you use their
download facilities, they promptly stop sending you bills/statements by
post. At least with NatWest they offer an option!

just had the same thing with southeren water THEY decided as I pay online to
put me on paper less billing
rung them up and complained like F^&* and got £10 compensation off bill,
and they have taken me off paper less billing

The annoyance comes from my accountant who needs paper copies of
telephone, electricity and anything else linked to business use.

--
Tim Lamb

"Tim Lamb" wrote in message
...
In message , Mark writes

"Tim Lamb" wrote in message
. ..
Am I slow to wake up or is there a determined effort to force online
handling of accounts?

Currently, British Gas are playing the *you supplied gas readings to our
online site so we know you don't need a posted invoice delaying tactic*.
We have reached the *your bill is available to read online* stage.

From experience with other suppliers, particularly banks, if you use
their
download facilities, they promptly stop sending you bills/statements by
post. At least with NatWest they offer an option!

just had the same thing with southeren water THEY decided as I pay online
to
put me on paper less billing
rung them up and complained like F^&* and got £10 compensation off bill,
and they have taken me off paper less billing

The annoyance comes from my accountant who needs paper copies of
telephone, electricity and anything else linked to business use.

Time for a better accountant.

Tim Lamb wrote:

The annoyance comes from my accountant who needs paper copies of
telephone, electricity and anything else linked to business use.

ITYF that's wants rather than needs. Sending stuff to our accountants
consists of emailing a backup from the accounts package and a zip file
containing PDFs of invoices, receipts, bank statements etc.

On Mon, 07 May 2018 19:06:44 +0100, Andy Burns wrote:

Tim Lamb wrote:

The annoyance comes from my accountant who needs paper copies of
telephone, electricity and anything else linked to business use.

ITYF that's wants rather than needs. Sending stuff to our accountants
consists of emailing a backup from the accounts package and a zip file
containing PDFs of invoices, receipts, bank statements etc.

When BT started offering a discount for paperless billing, I switched
over.

When the *******s removed the discount, I insisted they switched back to
posting me bills.

--
My posts are my copyright and if @diy_forums or Home Owners' Hub
wish to copy them they can pay me £1 a message.
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On 07/05/2018 21:49, Bob Eager wrote:
On Mon, 07 May 2018 19:06:44 +0100, Andy Burns wrote:
Tim Lamb wrote:

The annoyance comes from my accountant who needs paper copies of
telephone, electricity and anything else linked to business use.

ITYF that's wants rather than needs. Sending stuff to our accountants
consists of emailing a backup from the accounts package and a zip file
containing PDFs of invoices, receipts, bank statements etc.

When BT started offering a discount for paperless billing, I switched
over.

When the *******s removed the discount, I insisted they switched back to
posting me bills.

How did you know they removed the discount? They are increasing their
rates all the time.

--
Max Demian

On Mon, 07 May 2018 22:44:02 +0100, Max Demian wrote:

On 07/05/2018 21:49, Bob Eager wrote:
On Mon, 07 May 2018 19:06:44 +0100, Andy Burns wrote:
Tim Lamb wrote:

The annoyance comes from my accountant who needs paper copies of
telephone, electricity and anything else linked to business use.

ITYF that's wants rather than needs. Sending stuff to our accountants
consists of emailing a backup from the accounts package and a zip file
containing PDFs of invoices, receipts, bank statements etc.

When BT started offering a discount for paperless billing, I switched
over.

When the *******s removed the discount, I insisted they switched back
to posting me bills.

How did you know they removed the discount? They are increasing their
rates all the time.

Because they said so.



--
My posts are my copyright and if @diy_forums or Home Owners' Hub
wish to copy them they can pay me £1 a message.
Use the BIG mirror service in the UK: http://www.mirrorservice.org
*lightning surge protection* - a w_tom conductor