On 07/05/2018 09:01, Tim Lamb wrote:
Am I slow to wake up or is there a determined effort to force online
handling of accounts?

Currently, British Gas are playing the *you supplied gas readings to our
online site so we know you don't need a posted invoice delaying tactic*.
We have reached the *your bill is available to read online* stage.

Tell them your readings using the automated phone service - usually free
and easier than online.

From experience with other suppliers, particularly banks, if you use
their download facilities, they promptly stop sending you
bills/statements by post. At least with NatWest they offer an option!

Barclays still send the paper statements too.

--
Max Demian