It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs that were introduced to replace
the fluorescent tubes as back lights for the LCD screens.

I do not expect to lose the TV only 14 months after purchase
(2 months outside warranty) when previously the LCD / fluorescent
sets ran for 5 years or more!

Perhaps there is scope for furnishing our own LED array and powering it
separately,
because the telly is otherwise working (picture visible of shine a torch at
the black screen)?

On Sun, 3 May 2015 19:08:23 +0100, "gareth"
wrote:

It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs that were introduced to replace
the fluorescent tubes as back lights for the LCD screens.

I do not expect to lose the TV only 14 months after purchase
(2 months outside warranty) when previously the LCD / fluorescent
sets ran for 5 years or more!

Perhaps there is scope for furnishing our own LED array and powering it
separately,
because the telly is otherwise working (picture visible of shine a torch at
the black screen)?

Has this just happened?

In which case:

EU directive 1999/44/EC. states: 'A two-year guarantee applies for the
sale of all consumer goods everywhere in the EU. In some countries,
this may be more, and some manufacturers also choose to offer a longer
warranty period.'

Under SoG Act, the onus to prove the origin of the fault shifts from
the retailer to the consumer after six months but, importantly, the EU
rule does not require the buyer to show the fault is inherent in the
product and not down to their actions - though a seller who wants to
refute the claim will often make strenuous efforts to show that it is.

The EU rule also says buyers need to report a problem within two
months of discovering it if they want to be covered under the rule.

Read mo
http://www.thisismoney.co.uk/money/b...ty-EU-law.html

Nick

"gareth" wrote in message
...
It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs that were introduced to replace
the fluorescent tubes as back lights for the LCD screens.

I do not expect to lose the TV only 14 months after purchase
(2 months outside warranty) when previously the LCD / fluorescent
sets ran for 5 years or more!

Perhaps there is scope for furnishing our own LED array and powering it
separately,
because the telly is otherwise working (picture visible of shine a torch
at the black screen)?

Don't mess with it.
Post the question to uk.legal.moderated.
There are some clever people in there and they will inform you of your
rights.
You have plenty of rights under SOGA and have a very good case for
complaint.

"gareth" wrote in message
...
It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs that were introduced to replace
the fluorescent tubes as back lights for the LCD screens.

I do not expect to lose the TV only 14 months after purchase
(2 months outside warranty) when previously the LCD / fluorescent
sets ran for 5 years or more!

Perhaps there is scope for furnishing our own LED array and powering it
separately,
because the telly is otherwise working (picture visible of shine a torch
at the black screen)?

If the entire backlight has stopped, it's much more
likely to be the power supply for the backlight.

On 03/05/2015 19:08, gareth wrote:
It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs...
Citation please?

Yes this is formalisation of what we have had for many years. Fit for
purpose means that the cost and usage of an item can be used to say that a
longer life should be expected than what you had. I'd be lived if this
happened to anything, so go to the retailer, also tell the makers,
andsuggest that a replacement or a repair free of charge to maintain both
organisations reputation would be better than being bad mouthed in the press
etc.
Brian

--
From the Sofa of Brian Gaff Reply address is active
"Nick Odell" wrote in message
...
On Sun, 3 May 2015 19:08:23 +0100, "gareth"
wrote:

It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs that were introduced to replace
the fluorescent tubes as back lights for the LCD screens.

I do not expect to lose the TV only 14 months after purchase
(2 months outside warranty) when previously the LCD / fluorescent
sets ran for 5 years or more!

Perhaps there is scope for furnishing our own LED array and powering it
separately,
because the telly is otherwise working (picture visible of shine a torch
at
the black screen)?

Has this just happened?

In which case:

EU directive 1999/44/EC. states: 'A two-year guarantee applies for the
sale of all consumer goods everywhere in the EU. In some countries,
this may be more, and some manufacturers also choose to offer a longer
warranty period.'

Under SoG Act, the onus to prove the origin of the fault shifts from
the retailer to the consumer after six months but, importantly, the EU
rule does not require the buyer to show the fault is inherent in the
product and not down to their actions - though a seller who wants to
refute the claim will often make strenuous efforts to show that it is.

The EU rule also says buyers need to report a problem within two
months of discovering it if they want to be covered under the rule.

Read mo
http://www.thisismoney.co.uk/money/b...ty-EU-law.html

Nick

On Sun, 3 May 2015 19:08:23 +0100, gareth wrote:

It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs that were introduced to replace
the fluorescent tubes as back lights for the LCD screens.

I do not expect to lose the TV only 14 months after purchase
(2 months outside warranty) when previously the LCD / fluorescent
sets ran for 5 years or more!

Perhaps there is scope for furnishing our own LED array and powering it
separately,
because the telly is otherwise working (picture visible of shine a torch at
the black screen)?

BFLN for your TV, but for future purchases John Lewis and Richer Sounds give
a 5-year warranty.
--
Peter.
The gods will stay away
whilst religions hold sway

On Sun, 03 May 2015 23:03:22 +0100, nemo
wrote:

On 03/05/2015 19:08, gareth wrote:
It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs...
Citation please?

It'll be the driver circuit, not the LED's themselves.
--
Dave W

On Sun, 03 May 2015 19:36:18 +0100, Nick Odell
wrote:



Has this just happened?

In which case:

EU directive 1999/44/EC. states: 'A two-year guarantee applies for the
sale of all consumer goods everywhere in the EU. In some countries,
this may be more, and some manufacturers also choose to offer a longer
warranty period.'

No it doesn't. There is no "2 year EU warranty". The article quoted
(from 2010) is wrong. Directive 1999/44/EC was brought into UK law
by the Sale and Supply of Goods to Consumers Regulations 2002. The
mistake made in the article was to confuse the raising of the
limitation period after which no case can be brought to a minimum of 2
years. This doesn't create a "2 year warranty" and wasn't included in
the SSGCR because the limitation period in the UK was already 6 years
(and had been for decades). Before this directive some EU nations had
a limitations period for faulty goods of 6 months.

That said the set should have lasted more than 14 months and a small
claim track case should succeed but would probably require an
independent report on the cause of the failure. The purchaser would
need to pay for this report but that cost could be recovered if the
case succeeded.

"nemo" wrote in message
...
On 03/05/2015 19:08, gareth wrote:
It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs...
Citation please?

Much discussion thereto on the BADCAPS site.