Yes this is formalisation of what we have had for many years. Fit for
purpose means that the cost and usage of an item can be used to say that a
longer life should be expected than what you had. I'd be lived if this
happened to anything, so go to the retailer, also tell the makers,
andsuggest that a replacement or a repair free of charge to maintain both
organisations reputation would be better than being bad mouthed in the press
etc.
Brian
--
From the Sofa of Brian Gaff Reply address is active
"Nick Odell" wrote in message
...
On Sun, 3 May 2015 19:08:23 +0100, "gareth"
wrote:
It seems that Samsung LED TV sets have a habit of blowing
up the high-brightness LEDs that were introduced to replace
the fluorescent tubes as back lights for the LCD screens.
I do not expect to lose the TV only 14 months after purchase
(2 months outside warranty) when previously the LCD / fluorescent
sets ran for 5 years or more!
Perhaps there is scope for furnishing our own LED array and powering it
separately,
because the telly is otherwise working (picture visible of shine a torch
at
the black screen)?
Has this just happened?
In which case:
EU directive 1999/44/EC. states: 'A two-year guarantee applies for the
sale of all consumer goods everywhere in the EU. In some countries,
this may be more, and some manufacturers also choose to offer a longer
warranty period.'
Under SoG Act, the onus to prove the origin of the fault shifts from
the retailer to the consumer after six months but, importantly, the EU
rule does not require the buyer to show the fault is inherent in the
product and not down to their actions - though a seller who wants to
refute the claim will often make strenuous efforts to show that it is.
The EU rule also says buyers need to report a problem within two
months of discovering it if they want to be covered under the rule.
Read mo
http://www.thisismoney.co.uk/money/b...ty-EU-law.html
Nick