Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?

Lawrence wrote:
Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?

They're obviously anticipating that you're going to be doing lots of garden
watering soon (or else know about a big price hike in the pipeline). ;-)

Tim

"Lawrence" wrote in message
et...
Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?


None of 'em can, my EON dual fuel bill told me I was £600 in credit but
wanted my direct debit increased from £122 a month to £183. I changed
suppliers.

On 16/06/2013 16:42, Lawrence wrote:
Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?

Why not phone them up and discuss it? This is much more likely to get a
result than anything else.

--
Peter Crosland

Peter Crosland wrote:
On 16/06/2013 16:42, Lawrence wrote:
Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?

Why not phone them up and discuss it? This is much more likely to get
a result than anything else.


I'll save the OP the problem of trying that.

"Your call is very important to us, please hold the line until we are able
to take your call"

--
Adam

On Sun, 16 Jun 2013 19:47:37 +0100, Mike Stanford wrote:

"Lawrence" wrote in message
et...
Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?


None of 'em can, my EON dual fuel bill told me I was £600 in credit but
wanted my direct debit increased from £122 a month to £183. I changed
suppliers.

I phoned EON and they changed it to the amount I suggested.

--
Use the BIG mirror service in the UK: http://www.mirrorservice.org
My posts (including this one) are my copyright and if @diy_forums on
Twitter wish to tweet them they can pay me £30 a post
*lightning surge protection* - a w_tom conductor

On 16 Jun 2013 19:44:50 GMT, Bob Eager wrote:

None of 'em can, my EON dual fuel bill told me I was £600 in
credit
but wanted my direct debit increased from £122 a month to £183.
I
changed suppliers.

Just done that but unfortunately it's about 935 quid of debit with
the old suppliers. B-( Monthly leccy now £187, against £295 (which
wasn't keeping up).

I phoned EON and they changed it to the amount I suggested.

I normally keep track of these things closely, record useage, do the
maths (well a spread sheet does) to check what the DD should be based
on previous demand. Screwed up this time as I wasn't expecting the
usage pattern change to last quite as long as it has... B-(

But like you if they do try and hike the DD more than say a fiver
above what I expect they always come down when asked to.

--
Cheers
Dave.

Only underwater i'd guess.
Brian

--
From the Sofa of Brian Gaff Reply address is active
"Lawrence" wrote in message
et...
Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?

I never pay water or utility bills by direct debit, they are completely
useless at maths and since they keep your money before they need it they
really have no excuses at all for incompetence they are getting money to use
before its needed after all.
Brian

--
From the Sofa of Brian Gaff Reply address is active
"Bob Eager" wrote in message
...
On Sun, 16 Jun 2013 19:47:37 +0100, Mike Stanford wrote:

"Lawrence" wrote in message
et...
Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?


None of 'em can, my EON dual fuel bill told me I was £600 in credit but
wanted my direct debit increased from £122 a month to £183. I changed
suppliers.

I phoned EON and they changed it to the amount I suggested.

--
Use the BIG mirror service in the UK: http://www.mirrorservice.org
My posts (including this one) are my copyright and if @diy_forums on
Twitter wish to tweet them they can pay me £30 a post
*lightning surge protection* - a w_tom conductor

Bloomin eck, whay you got a large scale bunsen burner in your garden?

Brian

--
From the Sofa of Brian Gaff Reply address is active
"Dave Liquorice" wrote in message
ll.co.uk...
On 16 Jun 2013 19:44:50 GMT, Bob Eager wrote:

None of 'em can, my EON dual fuel bill told me I was £600 in
credit
but wanted my direct debit increased from £122 a month to £183.
I
changed suppliers.

Just done that but unfortunately it's about 935 quid of debit with
the old suppliers. B-( Monthly leccy now £187, against £295 (which
wasn't keeping up).

I phoned EON and they changed it to the amount I suggested.

I normally keep track of these things closely, record useage, do the
maths (well a spread sheet does) to check what the DD should be based
on previous demand. Screwed up this time as I wasn't expecting the
usage pattern change to last quite as long as it has... B-(

But like you if they do try and hike the DD more than say a fiver
above what I expect they always come down when asked to.

--
Cheers
Dave.

On Sun, 16 Jun 2013 19:47:37 +0100, "Mike Stanford"
wrote:


"Lawrence" wrote in message
. net...
Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?


None of 'em can, my EON dual fuel bill told me I was £600 in credit but
wanted my direct debit increased from £122 a month to £183. I changed
suppliers.

Currently I use OVO who pay 3% interest[1] on credit balances.

[1] Listed as a discount so you're not liable for tax.
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?

On Mon, 17 Jun 2013 08:03:39 +0100, Brian Gaff wrote:

Bloomin eck, whay you got a large scale bunsen burner in your garden?

Electric bunsen burner? B-) No mains gas here.

Just an old, draughty, high and exposed place with night storage
heaters in part of it. 70+ kWHr/day when it's windy and cold, far
more acceptable 35kWhr yesterday.

--
Cheers
Dave.