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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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Machine Mart - small claim
You might remember I posted details of an item I bought from Machine
Mart (combined magnifier & Fl light) it was useless, quality of magnifier lens was so poor everything was out of focus. Took it back the next day ... as I had 'opened the box' they would only give a Credit Note. Next time I went to buy (£50 ) took Credit note to pay ... to be told credit note expired. In the very small print there was a date limit ... certainly not mentioned by the shop at the time. I tried multiple approaches to MM ... all rejected, so followed suggestions here and submitted a Small Claims Court write ... for value of goods. Their defence is the terms of credit note were written on it, and they therefore dispute the claim. They have issued a counter claim ... where they are claiming £380 damages for "Transport to and from court, & time away from the office" |
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