Something appears to have changed at Wickes WRT their price promise.

Last time I tried to use it they wriggled like ****. It was a shaver
socket at about £22 that TLC sell for around £8 IIRC.

They wanted to know if it was the same make, did it comply to the same
BS, did TLC have it in stock, - and they phoned TLC to check.
Eventually they gave in & matched the price.

I tried this price promise thing a while ago in B&Q. I needed a fair
amount of white spirit & Wilkinsons were cheaper. They wriggled like
**** & claimed that Wilkinsons white spirit wasn't the same as B&Q white
spirit.

Today however I was in Wickes & had to buy 4 cartridges of grab
adhesive. Wickes own brand @ £3.59 each. I usually buy Gripfill from
TLC @ £2.15 inc VAT.

Mentioned this at the till & they immediately reduced the price of their
own label stuff to £2.15. No questions, no need to produce a TLC
invoice or catalouge, just took my word for it.

Retailers usually use the 'own brand' label to avoid honoring the 'price
promise' offer.

Worth a try next time you are in Wickes chaps.







--
Dave - The Medway Handyman www.medwayhandyman.co.uk

On Jun 15, 12:01*am, The Medway Handyman
wrote:


Retailers usually use the 'own brand' label to avoid honoring the 'price
promise' offer.

They're not "avoiding honouring" anything since the whole basis of the
price promise is that they apply to *identical* products.

If Wickes have chosen otherwise then they will soon go out of business
matching the likes of QD stores or the £1 shops. more likely some
numpty till droid who didn't know what they were doing.

Next time, tell you can get similar stuff for £1/tube at the £1 shop
and see what they say.

MBQ

On Jun 15, 10:10 am, "Man at B&Q" wrote:

If Wickes have chosen otherwise then they will soon go out of business
matching the likes of QD stores or the £1 shops. more likely some
numpty till droid who didn't know what they were doing.

tho curiously knew enough to make the till accept a discount and had
the access level/password to authorise it....

ISTR Wickes are trying to differentiate their market (yawn "Screwfix
"leads" the way" etc):- they have their loyalty card for "trade
punters only" with Wickes vouchers sent regularly (albeit dependant on
yr spend); and their slightly too glossy
& lacking in useful info "trade" price/product guide book thing (NOT
the pamphlet things instore) tho pricing in it (last time i looked)
seems same as instore...?

Maybe they are trying to reach out to the "trade" by non-advertised
means these days ? gotta be worth a try.....

Jim K

On Jun 15, 7:15*pm, Jim K wrote:

yr spend); and their slightly too glossy
& lacking in useful info "trade" price/product guide book thing (NOT
the pamphlet things instore) tho pricing in it (last time i looked)
seems same as instore...?

The glossy catalogue (not the thin paper pamphlets) has always been
available in store, to the public. It is not "trade", the prices are
the same as instore. It's also now available on line as well.

MBQ

In article ,
Jim K wrote:

ISTR Wickes are trying to differentiate their market (yawn "Screwfix
"leads" the way" etc):- they have their loyalty card for "trade
punters only" with Wickes vouchers sent regularly (albeit dependant on
yr spend); and their slightly too glossy
& lacking in useful info "trade" price/product guide book thing


None of this is in anyway trade punters only...

The loyalty card is available to anyone, and while the voucher return rate
isn't great (I've had 15 quid so far I think) they often have other special
offers or discount vounchers sent out to you.

It's not great, but it's definately not trade only. The Glossy book is free
to pick up or they will post one to you free. Again, not trade only.

Darren

On Jun 16, 6:48 pm, dmc@puffin. (D.M.Chapman) wrote:
In article ,
Jim K wrote:

ISTR Wickes are trying to differentiate their market (yawn "Screwfix
"leads" the way" etc):- they have their loyalty card for "trade
punters only" with Wickes vouchers sent regularly (albeit dependant on
yr spend); and their slightly too glossy
& lacking in useful info "trade" price/product guide book thing

None of this is in anyway trade punters only...


oh do calm down girls....

The loyalty card is available to anyone, and while the voucher return rate
isn't great (I've had 15 quid so far I think) they often have other special
offers or discount vounchers sent out to you.

It's not great, but it's definately not trade only. The Glossy book is free
to pick up or they will post one to you free. Again, not trade only.

yersss OK - so what did *you* put on your application form when they
asked you what you were/did? and filled in your name and address etc?

whatever it's all now on a database from which they will be able to
differentiate "real" trade punters (and corollary blaggers) by
tracking spending amounts & patterns and then offer targetted
"incentives" etc etc to whoever they want- if they so wish. How they
do it is up to them but they now have the means to differentiate.

(key phrase from my post "trying to differentiate")

Jim K

On Jun 16, 7:30*pm, Jim K wrote:
On Jun 16, 6:48 pm, dmc@puffin. (D.M.Chapman) wrote:

In article ,
Jim K wrote:

ISTR Wickes are trying to differentiate their market (yawn "Screwfix
"leads" the way" etc):- they have their loyalty card for "trade
punters only" with Wickes vouchers sent regularly (albeit dependant on
yr spend); and their slightly too glossy
& lacking in useful info "trade" price/product guide book thing

None of this is in anyway trade punters only...

oh do calm down girls....

The loyalty card is available to anyone, and while the voucher return rate
isn't great (I've had 15 quid so far I think) they often have other special
offers or discount vounchers sent out to you.
It's not great, but it's definately not trade only. The Glossy book is free
to pick up or they will post one to you free. Again, not trade only.

yersss OK - so what did *you* put on your application form when they
asked you what you were/did? and filled in your name and address etc?

whatever it's all now on a database from which they will be able to
differentiate "real" trade punters (and corollary blaggers)

In what way is filling in application honestly and truthfully
"blagging"? It's up to Wickes who they accept.

MBQ

In article ,
The Medway Handyman wrote:
Retailers usually use the 'own brand' label to avoid honoring the 'price
promise' offer.

Eh? A price promise usually means like for like. Unless you think a Rolls
Royce should be the same price as a Kia - after all they're both just cars.

--
*Taxation WITH representation ain't much fun, either.

Dave Plowman London SW
To e-mail, change noise into sound.

In article ,
The Medway Handyman wrote:
Last time I tried to use it they wriggled like ****. It was a shaver
socket at about £22 that TLC sell for around £8 IIRC.

http://www.tlc-direct.co.uk/Products/RDP17.html

http://www.wickes.co.uk/shaver-socket/invt/710424/

Look very different to me.

--
*Snowmen fall from Heaven unassembled*

Dave Plowman London SW
To e-mail, change noise into sound.

Dave Plowman (News) wrote:
In article ,
The Medway Handyman wrote:
Last time I tried to use it they wriggled like ****. It was a shaver
socket at about £22 that TLC sell for around £8 IIRC.

http://www.tlc-direct.co.uk/Products/RDP17.html

http://www.wickes.co.uk/shaver-socket/invt/710424/

Look very different to me.

Indeed. TMH should have been offered the shaver point for £21, ie

http://www.tlc-direct.co.uk/Products/RDP17.html



--
Adam

On 17/06/2011 17:13, ARWadsworth wrote:
Dave Plowman wrote:
In ,
The Medway wrote:
Last time I tried to use it they wriggled like ****. It was a shaver
socket at about £22 that TLC sell for around £8 IIRC.

http://www.tlc-direct.co.uk/Products/RDP17.html

http://www.wickes.co.uk/shaver-socket/invt/710424/

Look very different to me.

Indeed. TMH should have been offered the shaver point for £21, ie

http://www.tlc-direct.co.uk/Products/RDP17.html



T'wer thissun http://www.tlc-direct.co.uk/Products/RDP17.html

--
Dave - The Medway Handyman www.medwayhandyman.co.uk

The Medway Handyman wrote:
On 17/06/2011 17:13, ARWadsworth wrote:
Dave Plowman wrote:
In ,
The Medway wrote:
Last time I tried to use it they wriggled like ****. It was a
shaver socket at about £22 that TLC sell for around £8 IIRC.

http://www.tlc-direct.co.uk/Products/RDP17.html

http://www.wickes.co.uk/shaver-socket/invt/710424/

Look very different to me.

Indeed. TMH should have been offered the shaver point for £21, ie

http://www.tlc-direct.co.uk/Products/RDP17.html



T'wer thissun http://www.tlc-direct.co.uk/Products/RDP17.html

But that is not a like for like with the Wickes one.

The one at £21 was the like for like.

--
Adam

On 18/06/2011 11:24, ARWadsworth wrote:
The Medway wrote:
On 17/06/2011 17:13, ARWadsworth wrote:
Dave Plowman wrote:
In ,
The Medway wrote:
Last time I tried to use it they wriggled like ****. It was a
shaver socket at about £22 that TLC sell for around £8 IIRC.

http://www.tlc-direct.co.uk/Products/RDP17.html

http://www.wickes.co.uk/shaver-socket/invt/710424/

Look very different to me.

Indeed. TMH should have been offered the shaver point for £21, ie

http://www.tlc-direct.co.uk/Products/RDP17.html



T'wer thissun http://www.tlc-direct.co.uk/Products/RDP17.html

But that is not a like for like with the Wickes one.

The one at £21 was the like for like.

Wossa difference then?

--
Dave - The Medway Handyman www.medwayhandyman.co.uk

The Medway Handyman wrote:
On 18/06/2011 11:24, ARWadsworth wrote:
The Medway wrote:
On 17/06/2011 17:13, ARWadsworth wrote:
Dave Plowman wrote:
In ,
The Medway wrote:
Last time I tried to use it they wriggled like ****. It was a
shaver socket at about £22 that TLC sell for around £8 IIRC.

http://www.tlc-direct.co.uk/Products/RDP17.html

http://www.wickes.co.uk/shaver-socket/invt/710424/

Look very different to me.

Indeed. TMH should have been offered the shaver point for £21, ie

http://www.tlc-direct.co.uk/Products/RDP17.html



T'wer thissun http://www.tlc-direct.co.uk/Products/RDP17.html

But that is not a like for like with the Wickes one.

The one at £21 was the like for like.

Wossa difference then?


£11.28. And for a reason - quality.

--
Adam