Hi all

Those of you following previous threads on cooker circuit diversity will
know that I am currently trying to clarify an issue with an electrical
inspector over diversity and its applications to cooker installations.
I have sent an email which fairly clearly states the facts of the case to
the inspector himself and I am awaiting a response from this.
With the help of John R and Adam W in this group, a further email has been
drafted which is intended for the inspector's boss.

So the question is - how long should I reasonably give the inspector to
respond before going over his head?
ISTR that someone here mentioned 2 days for a BC response, but I'm not sure
of the reference for that and whether it applies across all councils.
I am working with the East Riding of Yorkshire Council, but their faqs dont
mention a response time.
Where is this fixed, if at all?

Thanks

Phil

On Mar 28, 2:29*pm, "TheScullster" wrote:
Hi all

Those of you following previous threads on cooker circuit diversity will
know that I am currently trying to clarify an issue with an electrical
inspector over diversity and its applications to cooker installations.
I have sent an email which fairly clearly states the facts of the case to
the inspector himself and I am awaiting a response from this.
With the help of John R and Adam W in this group, a further email has been
drafted which is intended for the inspector's boss.

So the question is - how long should I reasonably give the inspector to
respond before going over his head?
ISTR that someone here mentioned 2 days for a BC response, but I'm not sure
of the reference for that and whether it applies across all councils.
I am working with the East Riding of Yorkshire Council, but their faqs dont
mention a response time.
Where is this fixed, if at all?

Thanks

Phil

Don't get me started on ERYC - ask for his qualifications while you
are about it. :-(

On Mar 28, 2:29 pm, "TheScullster" wrote:
Hi all

Those of you following previous threads on cooker circuit diversity will
know that I am currently trying to clarify an issue with an electrical
inspector over diversity and its applications to cooker installations.
I have sent an email which fairly clearly states the facts of the case to
the inspector himself and I am awaiting a response from this.
With the help of John R and Adam W in this group, a further email has been
drafted which is intended for the inspector's boss.

So the question is - how long should I reasonably give the inspector to
respond before going over his head?
ISTR that someone here mentioned 2 days for a BC response, but I'm not sure
of the reference for that and whether it applies across all councils.
I am working with the East Riding of Yorkshire Council, but their faqs dont
mention a response time.
Where is this fixed, if at all?

Thanks

Phil

Given the apparent complexity of this one (to them at least) I would
have thought 3 working days should be enough for them to get their act
together and respond to you in some way...

In any case as you know the regs "by heart" now you can proceed with
your install knowing you are in the right, although a whine about
wasted time, delayed project etc would be quite in order if you decide/
need to go over the bod's head.

Jim K

[Default] On Mon, 28 Mar 2011 14:29:04 +0100, a certain chimpanzee,
"TheScullster" , randomly hit the keyboard and
wrote:

So the question is - how long should I reasonably give the inspector to
respond before going over his head?
ISTR that someone here mentioned 2 days for a BC response, but I'm not sure
of the reference for that and whether it applies across all councils.
I am working with the East Riding of Yorkshire Council, but their faqs dont
mention a response time.
Where is this fixed, if at all?

You would need to look at your council's customer care standards. Up
to five days is the norm for some kind of response, even a holding
response or an out-of-office reply. If you haven't had a reply by
then, certainly escalate it to his manager.

However, in the world of local government, don't expect very many
people to be in in March. Every council I've worked for has their
leave years from April to March, and many require you to use all your
leave before the end of March otherwise you lose it. Hence the reason
I'm typing this whilst sitting in my deckchair.
--
Hugo Nebula
"If no-one on the internet wants a piece of this,
just how far from the pack have I strayed"?

"cynic" wrote

Don't get me started on ERYC - ask for his qualifications while you
are about it. :-(

So have you had an electrical inspection by ERYC, or are your issues
building related?

Phil

"Jim K" wrote


Given the apparent complexity of this one (to them at least) I would
have thought 3 working days should be enough for them to get their act
together and respond to you in some way...

After consideration, I'll give them to the end of the week at least.



In any case as you know the regs "by heart" now you can proceed with
your install knowing you are in the right, although a whine about
wasted time, delayed project etc would be quite in order if you decide/
need to go over the bod's head.

Jim K

Unfortunately, I don't know the regs at all (other than the bits that apply
to the work I'm doing and even then, not in much detail).
I am heavily reliant on relatives who are industrial rather than domestic
based. So I am using this group and reading "stuff" to try to fill in the
blanks. As a result it is easy for someone with a smattering of knowledge to
leave me standing.

Phil

Hugo Nebula abuse@localhost wrote:
[Default] On Mon, 28 Mar 2011 14:29:04 +0100, a certain chimpanzee,
"TheScullster" , randomly hit the keyboard and
wrote:

So the question is - how long should I reasonably give the inspector
to respond before going over his head?
ISTR that someone here mentioned 2 days for a BC response, but I'm
not sure of the reference for that and whether it applies across all
councils.
I am working with the East Riding of Yorkshire Council, but their
faqs dont mention a response time.
Where is this fixed, if at all?

You would need to look at your council's customer care standards. Up
to five days is the norm for some kind of response, even a holding
response or an out-of-office reply. If you haven't had a reply by
then, certainly escalate it to his manager.

However, in the world of local government, don't expect very many
people to be in in March. Every council I've worked for has their
leave years from April to March, and many require you to use all your
leave before the end of March otherwise you lose it. Hence the reason
I'm typing this whilst sitting in my deckchair.

Does your work email give an auto reply that you are away from work?
--
Adam

On Mar 28, 5:03*pm, "TheScullster" wrote:
"cynic" wrote

Don't get me started on ERYC - ask for his qualifications while you
are about it. * :-(

So have you had an electrical inspection by ERYC, or are your issues
building related?

Phil

I wouldnt even consider involving BC with any of my wiring work since
it was all complete prior to the introduction of part P (honest). My
gripes do not relate to BC dept. Now as to Highways, Rights of Way,
Drainage, etc etc etc how long have you got?

[Default] On Mon, 28 Mar 2011 17:37:57 +0100, a certain chimpanzee,
"ARWadsworth" , randomly hit the
keyboard and wrote:

Does your work email give an auto reply that you are away from work?

I will be out of the office from 19/03/2011 to 4/04/2011. If you
require a response before then, please contact Fred Bloggs on (0nnn)
nnn nnnn, who will tell you that it's not his area, he can't find the
file, or he'll leave it for me to look into it.
--
Hugo Nebula
"If no-one on the internet wants a piece of this,
just how far from the pack have I strayed"?

Hugo Nebula abuse@localhost wrote:
[Default] On Mon, 28 Mar 2011 17:37:57 +0100, a certain chimpanzee,
"ARWadsworth" , randomly hit the
keyboard and wrote:

Does your work email give an auto reply that you are away from work?

I will be out of the office from 19/03/2011 to 4/04/2011.

More time off than teachers then:-)

--
Adam

"cynic" wrote

"cynic" wrote

Don't get me started on ERYC - ask for his qualifications while you
are about it. :-(

So have you had an electrical inspection by ERYC, or are your issues
building related?

Phil

I wouldnt even consider involving BC with any of my wiring work since
it was all complete prior to the introduction of part P (honest). My
gripes do not relate to BC dept. Now as to Highways, Rights of Way,
Drainage, etc etc etc how long have you got?


The reason I ask about involvement of ERYC and wiring is that the guy who is
inspecting my work appears to have a reputation.
Following the recent tweat case, and the on-going communication I have with
the guy, it would obviously not be wise/appropriate to name names.

Phil

"Hugo Nebula" wrote

"ARWadsworth" , randomly hit the
keyboard and wrote:

Does your work email give an auto reply that you are away from work?

I will be out of the office from 19/03/2011 to 4/04/2011. If you
require a response before then, please contact Fred Bloggs on (0nnn)
nnn nnnn, who will tell you that it's not his area, he can't find the
file, or he'll leave it for me to look into it.
--

Interesting

The only response I get from a sent message when requesting a delivery
receipt is:
"Delivery to these recipients or groups is complete, but no delivery
notification was sent by the destination server:"

Which presumably means that they are either deliberately blocking requests
for receipt acknowledgement, or their systems are not "Microsoft
communication compatible" IYSWIM.

Phil

On 30/03/11 08:53, TheScullster wrote:
"Hugo Nebula" wrote

"ARWadsworth" , randomly hit the
keyboard and wrote:

Does your work email give an auto reply that you are away from work?

I will be out of the office from 19/03/2011 to 4/04/2011. If you
require a response before then, please contact Fred Bloggs on (0nnn)
nnn nnnn, who will tell you that it's not his area, he can't find the
file, or he'll leave it for me to look into it.
--

Interesting

The only response I get from a sent message when requesting a delivery
receipt is:
"Delivery to these recipients or groups is complete, but no delivery
notification was sent by the destination server:"

Which presumably means that they are either deliberately blocking requests
for receipt acknowledgement, or their systems are not "Microsoft
communication compatible" IYSWIM.

'delivery receipt' is not the same as 'auto-reply/out of office message'. I
always disable the 'delivery receipt' feature in Thunderbird. The great
advantage of mail is that I decide if and when I want to receive the message


--
djc