Woke up this morning (well, nearer noon actually) to find the kitchen half
flooded - seems that we've had a blocked drain and every time someone uses
water upstairs, it all floods out of the kitchen sink and dishwasher waste
pipe, including the contents of the bog :-(

We have plumbing and drainage insurance cover from our water supplier
(United Utilities) so they've sorted the blockage out - took a man with a
high-pressure jetting system to do it and he finished about half an hour
ago. My question is, what's the best way to tackle the cleaning up, given
that human waste is involved? Any recommended 'industrial strength' cleaning
stuff that we can get on a New Year's Day?

After 1hr 47min listening to the god-awful so-called 'music' that the
household insurance company play while telling you that they 'value your
call' I gave up and will try again tomorrow, but how are they likely to
respond? The water came about two or three feet into the hallway so the
carpet is sodden there, it somehow managed to get into the dishwasher and it
overflowed the sink. Given that some of this water was from the loo, will
the ins. co. be likely to replace said items or, as we're cleaning up now
ourselves, are they likely to do nothing? There's no real harm been done,
everything just needs a damn good cleaning, but I'm just not sure about
things because of human waste being involved.

Pete Zahut wrote:
Woke up this morning (well, nearer noon actually) to find the
kitchen half flooded - seems that we've had a blocked drain and
every time someone uses water upstairs, it all floods out of the
kitchen sink and dishwasher waste pipe, including the contents of
the bog :-(
We have plumbing and drainage insurance cover from our water
supplier (United Utilities) so they've sorted the blockage out -
took a man with a high-pressure jetting system to do it and he
finished about half an hour ago. My question is, what's the best
way to tackle the cleaning up, given that human waste is involved?
Any recommended 'industrial strength' cleaning stuff that we can
get on a New Year's Day?
After 1hr 47min listening to the god-awful so-called 'music' that
the household insurance company play while telling you that they
'value your call' I gave up and will try again tomorrow, but how
are they likely to respond? The water came about two or three feet
into the hallway so the carpet is sodden there, it somehow managed
to get into the dishwasher and it overflowed the sink. Given that
some of this water was from the loo, will the ins. co. be likely to
replace said items or, as we're cleaning up now ourselves, are they
likely to do nothing? There's no real harm been done, everything
just needs a damn good cleaning, but I'm just not sure about things
because of human waste being involved.

I think you must be entitled to claim replacement for items which stewed
overnight in human waste. Even if you clean thoroughly, particles will be
lodged inaccessibly and present a continuing health risk.

In the short term, a bucket of hot water with a cup of bleach and a squirt
of washing-up liquid is probably the best option. Actually, lots of buckets
of..

Good luck, it's a rubbish start to 2011... (

Steve Walker wrote:
Pete Zahut wrote:
Woke up this morning (well, nearer noon actually) to find the
kitchen half flooded - seems that we've had a blocked drain and
every time someone uses water upstairs, it all floods out of the
kitchen sink and dishwasher waste pipe, including the contents of
the bog :-(
We have plumbing and drainage insurance cover from our water
supplier (United Utilities) so they've sorted the blockage out -
took a man with a high-pressure jetting system to do it and he
finished about half an hour ago. My question is, what's the best
way to tackle the cleaning up, given that human waste is involved?
Any recommended 'industrial strength' cleaning stuff that we can
get on a New Year's Day?
After 1hr 47min listening to the god-awful so-called 'music' that
the household insurance company play while telling you that they
'value your call' I gave up and will try again tomorrow, but how
are they likely to respond? The water came about two or three feet
into the hallway so the carpet is sodden there, it somehow managed
to get into the dishwasher and it overflowed the sink. Given that
some of this water was from the loo, will the ins. co. be likely to
replace said items or, as we're cleaning up now ourselves, are they
likely to do nothing? There's no real harm been done, everything
just needs a damn good cleaning, but I'm just not sure about things
because of human waste being involved.

I think you must be entitled to claim replacement for items which
stewed overnight in human waste. Even if you clean thoroughly,
particles will be lodged inaccessibly and present a continuing health
risk.
In the short term, a bucket of hot water with a cup of bleach and a
squirt of washing-up liquid is probably the best option. Actually,
lots of buckets of..

Good luck, it's a rubbish start to 2011... (

Thanks Steve - we've actually been using hot water, bleach and washing up
liquid so it's good to know that we're on the right track. Cheers mate.

In article ,
"Pete Zahut" wrote:

Woke up this morning

A good blues number, if i remember right.

We had a similar sewage type incident in a basement a few years ago -
all you can do is wear protective clothing and use a disinfectant
solution, chucking out any soft coverings that can't be washed properly.
I don't think there is a need to use anything more than diluted bleach -
after all this is what we clean lavatories with.

E.

Pete Zahut wrote:

Any recommended 'industrial strength' cleaning
stuff that we can get on a New Year's Day?

Bleach.

Steve Walker wrote:

In the short term, a bucket of hot water with a cup of bleach and a squirt
of washing-up liquid is probably the best option. Actually, lots of buckets
of..

Yeah, Dave Medway Handyman knows the routine, I think he's recommended
the process to people before. It's a case of make up your cleaning
solution and keep changing the buckets after each swab down. Three or
four changes should see the worst of the stuff diluted sufficiently.

"Steve Firth" wrote in message
...
Pete Zahut wrote:

Any recommended 'industrial strength' cleaning
stuff that we can get on a New Year's Day?

Bleach.

**** of Firth.

We were somewhere around Barstow, on the edge of the desert, when the
drugs began to take hold. I remember "Mr Pounder"
saying something like:

Bleach.

**** of Firth.

Is that a Scottish holiday resort?

On Dec 31 2010, 9:01*pm, "Pete Zahut" wrote:
Woke up this morning (well, nearer noon actually) to find the kitchen half
flooded - seems that we've had a blocked drain and every time someone uses
water upstairs, it all floods out of the kitchen sink and dishwasher waste
pipe, including the contents of the bog *:-(

We have plumbing and drainage insurance cover from our water supplier
(United Utilities) so they've sorted the blockage out - took a man with a
high-pressure jetting system to do it and he finished about half an hour
ago. My question is, what's the best way to tackle the cleaning up, given
that human waste is involved? Any recommended 'industrial strength' cleaning
stuff that we can get on a New Year's Day?

After 1hr 47min listening to the god-awful so-called 'music' that the
household insurance company play while telling you that they 'value your
call' I gave up and will try again tomorrow, but how are they likely to
respond? The water came about two or three feet into the hallway so the
carpet is sodden there, it somehow managed to get into the dishwasher and it
overflowed the sink. Given that some of this water was from the loo, will
the ins. co. be likely to replace said items or, as we're cleaning up now
ourselves, are they likely to do nothing? There's no real harm been done,
everything just needs a damn good cleaning, but I'm just not sure about
things because of human waste being involved.

Bleach, but the important thing is dont throw anything away, the loss
adjuster will need to see it. Depending on the floor construction that
might need to be replaced too. Everything sewage contaminated water
has touched needs a thorough washing & disinfecting, or out it goes. A
boil wash for the washing machine.


NT

On Dec 31 2010, 9:01*pm, "Pete Zahut" wrote:
Woke up this morning (well, nearer noon actually) to find the kitchen half
flooded - seems that we've had a blocked drain and every time someone uses
water upstairs, it all floods out of the kitchen sink and dishwasher waste
pipe, including the contents of the bog *:-(

We have plumbing and drainage insurance cover from our water supplier
(United Utilities) so they've sorted the blockage out - took a man with a
high-pressure jetting system to do it and he finished about half an hour
ago. My question is, what's the best way to tackle the cleaning up, given
that human waste is involved? Any recommended 'industrial strength' cleaning
stuff that we can get on a New Year's Day?

After 1hr 47min listening to the god-awful so-called 'music' that the
household insurance company play while telling you that they 'value your
call' I gave up and will try again tomorrow, but how are they likely to
respond? The water came about two or three feet into the hallway so the
carpet is sodden there, it somehow managed to get into the dishwasher and it
overflowed the sink. Given that some of this water was from the loo, will
the ins. co. be likely to replace said items or, as we're cleaning up now
ourselves, are they likely to do nothing? There's no real harm been done,
everything just needs a damn good cleaning, but I'm just not sure about
things because of human waste being involved.

You're wasting your time trying to dry stuff out and bleach it. The
stink will return in a few days.Carpets are the worst. Expensive
carpets can be steam cleaned, that sometimes works, cheapos, you may
as well chuck out now. Only stuff that will go in a washing machine
can be guaranteed rescued.

This BTW can apply to chipboard, (ie flooring, if chipboard) and
kitchen units depending on how long a soak it's had. Your flooring if
chipboard will probably be OK if the joints have been glued. it has a
wax finish makes it a bit waterproof. Wooden floorboards, you need to
get the **** out of the cracks, this can be a real problem.

The kitchen units more problematic. Some units are on plastic legs &
will be OK, the kicking strip may need to be changed. Some units go
right to the floor & there might be a problem.

The problem being the odour (of ****) which comes back. After a while
you might not notice it but visitors do. Takes months to dissipate.

"Pete Zahut" wrote in message
...
Woke up this morning (well, nearer noon actually) to find the kitchen half
flooded - seems that we've had a blocked drain and every time someone uses
water upstairs, it all floods out of the kitchen sink and dishwasher waste
pipe, including the contents of the bog :-(

We have plumbing and drainage insurance cover from our water supplier
(United Utilities) so they've sorted the blockage out - took a man with a
high-pressure jetting system to do it and he finished about half an hour
ago. My question is, what's the best way to tackle the cleaning up, given
that human waste is involved? Any recommended 'industrial strength'
cleaning stuff that we can get on a New Year's Day?

After 1hr 47min listening to the god-awful so-called 'music' that the
household insurance company play while telling you that they 'value your
call' I gave up and will try again tomorrow, but how are they likely to
respond? The water came about two or three feet into the hallway so the
carpet is sodden there, it somehow managed to get into the dishwasher and
it overflowed the sink. Given that some of this water was from the loo,
will the ins. co. be likely to replace said items or, as we're cleaning up
now ourselves, are they likely to do nothing? There's no real harm been
done, everything just needs a damn good cleaning, but I'm just not sure
about things because of human waste being involved.


Phone your insurer. They should provide specialist contractors to do it
assuming you have good cover.

Peter Crosland

"Grimly Curmudgeon" wrote in message
...
We were somewhere around Barstow, on the edge of the desert, when the
drugs began to take hold. I remember "Mr Pounder"
saying something like:

Bleach.

**** of Firth.

Is that a Scottish holiday resort?

:-))))))))))))))))

In article , says...

"Pete Zahut" wrote in message
...


After 1hr 47min listening to the god-awful so-called 'music' that the
household insurance company play while telling you that they 'value your
call' I gave up and will try again tomorrow ...


Phone your insurer. They should provide specialist contractors to do it
assuming you have good cover.


Did you not read the post you replied to?

The bit that says:

After 1hr 47min listening to the god-awful so-called 'music' that the
household insurance company play while telling you that they 'value your
call' I gave up and will try again tomorrow ...

--

Terry

On Dec 31 2010, 9:01 pm, "Pete Zahut" wrote:
Woke up this morning (well, nearer noon actually) to find the kitchen half
flooded - seems that we've had a blocked drain and every time someone uses
water upstairs, it all floods out of the kitchen sink and dishwasher waste
pipe, including the contents of the bog :-(

We have plumbing and drainage insurance cover from our water supplier
(United Utilities) so they've sorted the blockage out - took a man with a
high-pressure jetting system to do it and he finished about half an hour
ago. My question is, what's the best way to tackle the cleaning up, given
that human waste is involved? Any recommended 'industrial strength' cleaning
stuff that we can get on a New Year's Day?

After 1hr 47min listening to the god-awful so-called 'music' that the
household insurance company play while telling you that they 'value your
call' I gave up and will try again tomorrow,

assuming they run a 24/7 phone service - ring em late at night - or
crack of dawn - when things quieter?

Jim K

On Dec 31 2010, 9:01*pm, "Pete Zahut" wrote:
Woke up this morning (well, nearer noon actually) to find the kitchen half
flooded - seems that we've had a blocked drain and every time someone uses
water upstairs, it all floods out of the kitchen sink and dishwasher waste
pipe, including the contents of the bog *:-(

We have plumbing and drainage insurance cover from our water supplier
(United Utilities) so they've sorted the blockage out - took a man with a
high-pressure jetting system to do it and he finished about half an hour
ago. My question is, what's the best way to tackle the cleaning up, given
that human waste is involved? Any recommended 'industrial strength' cleaning
stuff that we can get on a New Year's Day?

After 1hr 47min listening to the god-awful so-called 'music' that the
household insurance company play while telling you that they 'value your
call' I gave up and will try again tomorrow, but how are they likely to
respond? The water came about two or three feet into the hallway so the
carpet is sodden there, it somehow managed to get into the dishwasher and it
overflowed the sink. Given that some of this water was from the loo, will
the ins. co. be likely to replace said items or, as we're cleaning up now
ourselves, are they likely to do nothing? There's no real harm been done,
everything just needs a damn good cleaning, but I'm just not sure about
things because of human waste being involved.

You haven't told us what the floors are made of, or how deep the water
was on the floor.

I doubt whether there's much by way of faeces actually found its way
anywhere serious and without further info I'm not at all sure about
the financial advisability of calling the insurance company. Sure
they'll pay out -- but you'll go on a list of claimants which will be
circulated round most other companies and you're bound to see a
significantly higher premium in the future as a result.

Have a word with the local small-animal vet with regard to the carpet
-- they'll be able to point you in the direction of something that
will deodorise effectively, should there be a smell problem.

The advice about bleach is good.

John