I have just moved and tinternet and BT line were I thought.
Now if anyone rings in, I get one ring and then on lifting phone to
ear, I hear nothing. It is disconnected.

I have played with the filters and have got to the point where if I
have both intenet and bt line in the splitter, I lose the phone and
vice versa.
If I run them one at a time from the splitter there is no problem.

Any pointers please ?

Mike P

On Thu, 19 Mar 2009 12:45:33 +0000 someone who may be Mike
wrote this:-

Any pointers please ?

Do you have an NTE5? [1]

If you do, when you remove the lower part of the front and connect a
filter directly to the test socket do the problems go away?

If they do the fault is with your wiring. Browse the archives of
this and other groups for clues about what may be wrong with your
wiring. Do you have filters in all sockets which have anything
connected to them?

If they don't, after trying another filter to eliminate a filter
fault, the problem may well not be with your wiring. However, do
check that there is no extension taken off the line before the NTE5.

After sorting the fault, buy a proper filter from Clarity (I'm
assuming your current ones are the awful dangly contraptions) and
fit it.


[1] http://www.clarity.it/telecoms/adsl_faceplate.htm




--
David Hansen, Edinburgh
I will *always* explain revoked encryption keys, unless RIP prevents me
http://www.opsi.gov.uk/acts/acts2000/00023--e.htm#54

On Mar 19, 12:45*pm, Mike wrote:
I have just moved and tinternet and BT line were I thought.

What???

"Mike" wrote
I have just moved and tinternet and BT line were I thought.
Now if anyone rings in, I get one ring and then on lifting phone to
ear, I hear nothing. It is disconnected.

I have played with the filters and have got to the point where if I
have both intenet and bt line in the splitter, I lose the phone and
vice versa.
If I run them one at a time from the splitter there is no problem.

Any pointers please ?

Is this a new house?
If not, did you have trouble contacting the former occupants on the land
line number prior to purchase ?
The latter may indicate there were problems already.
Otherwise, echo David Hansen:
Unplug all phones and filters, faxes, computers and anything else that could
possibly be plugged into a phone outlet.
Then look for any suspicious wiring before the first (master) box where the
incoming phone line is terminated.
If the master box has a lower "half" removable by 2 screws, unscrew and draw
it forwards carefully.
This removable section allows connections to be made internally without
upsetting the phone company wiring. You will note that the removed portion
actually has a phone type connection plug on the back. Any extensions
should be wired onto the back of this removable section, so removing it
disconnects all internal wiring (if it has been done correctly).
Now plug a known good phone directly into the exposed socket in the master
box and try it.
If it works correctly then it is the internal wiring or a connected
filter/device, if not (and there's been no foul play upstream) then try
another known good phone to be sure. If both fail then likelihood is the
fault will be the phone company wiring.

HTH

Phil

"TheScullster" wrote

snip....................
Now plug a known good phone directly into the exposed socket in the master
box and try it.
If it works correctly then it is the internal wiring or a connected
filter/device, if not (and there's been no foul play upstream) then try
another known good phone to be sure. If both fail then likelihood is the
fault will be the phone company wiring.

Sorry above should read known good phone and filter!!!

Phil

On Thu, 19 Mar 2009 09:06:10 -0700 (PDT), "Man at B&Q"
wrote:

On Mar 19, 12:45*pm, Mike wrote:
I have just moved and tinternet and BT line were I thought.

What???



Sorry .... lucky the others worked it out ;-)

Meant to say :-

I have just moved and the tinternet and the BT line were initially
working properly ... I thought.


Mike P

On Thu, 19 Mar 2009 12:45:33 +0000, Mike wrote:


Okay ......... removed lower half of socket ... plugged phone in and
it works as it does thru the filter.

Plugged filter in in the lower half .... plugged in phone. All ok.

Plugged in moden wire ... phone is now very crackly.
logged onto to internet .. ok

Rang phone from mobile ... I answered it .. it was me !

Pressed red button on bt phone to end call.

Pressed green button on phone as if going to call out ... I never
dialled a thing, but a recorded voice told me to hang up and redial !

Ended call ... pressed green button again and the phone is dead.
Internet ok this time.

This is all the same setup I had in previous house and I have no
details of this old house's telephonic history.

Plan (as advised) to beg borrow another phone ... get new non dangly
filters.

As the pc is miles away from the btsocket, I have a surge plug bar,
with phone socket and moden socket on the end. There is a filter there
as well as with previous setup.

Mike P

On Thu, 19 Mar 2009 18:15:08 +0000, Mike wrote:

Plugged in moden wire ... phone is now very crackly.
logged onto to internet .. ok
snip
As the pc is miles away from the btsocket, I have a surge plug bar,
with phone socket and moden socket on the end.

How does the plug you call "moden wire" in the first paragraph get to the
"surge plug bar" in the second quote?

Looks very much like there is a fault in that cable/connections somewhere.

--
Cheers
Dave.

On 19/03/2009 18:15 Mike wrote:

Plan (as advised) to beg borrow another phone ... get new non dangly
filters.

Don't bother with the filters, get a filtered faceplate from
http://www.clarity.it/telecoms/adsl_faceplate.htm making sure you also
buy the screws if you need them.

Probably not a lot more expensive than buying new filters and everything
is automajically filtered (and it's a much more elegant solution).

--
F

In article , "Mike" wrote:


Plan (as advised) to beg borrow another phone ... get new non dangly
filters.

As the pc is miles away from the btsocket, I have a surge plug bar,
with phone socket and moden socket on the end. There is a filter there
as well as with previous setup.

Not literally "miles" I hope :-) I trust it isn't using a normal, flat,
flexible phone extension cable with a BT plug on one end and a socket on
the other as these will pick-up noise. Also, never use a mains surge
extension socket's phone socket on the incoming ADSL wire, since the
devices in them aren't normally designed for use with the ADSL's RF
signals. Remove this connection first, since it may be the cause of
your problem...

My recommendation is to start again to make sure you don't have a wire
fault, or noisy connection. Putting the RF ADSL signal across a bad or
oxidised joint can result in audio noise. I've had several instances of
trapped cables or with carpet tacks through them that apparently worked
fine for phones but failed for broadband

Before going further, check there is only the incoming BT pair before
the master socket, since older installations sometimes had GPO installed
house wiring connected before what is now the master socket's point of
demarkation.

Most important, get a good faceplate replacement filter having rear
unfiltered connections, such as
http://www.adslnation.com/products/xte2005.php. Your old "dangly"
filters have maybe developed bad connections on the cable part, since it
has been subject to flexing. Do you have an animal or child that has
played with them? Vacuum cleaners are also causes of problems for floor-
mounted sockets...

Connect ALL your house phone cables to the three FILTERED Insulation
Displacement Connectors (IDC) on the back. If you have more than two
cables, you'll need an external junction box, since that is the maximum
number of wires you can put in the IDC.

If it isn't possible to locate the router near the master socket, run a
NEW twisted pair wire from the UNFILTERED pair of IDC on the back of the
faceplate to the modem/router's location. This wire can be normal
twisted-pair phone wire or Cat5 Ethernet cable and you'll only be using
one of the pairs (don't be tempted to use any of the others for
something else). You can get suitable cables from ADSLnation on the one
order. They also have a "Pro" twisted pair RJ11 cable to replace the
flat version supplied with routers - I've had this fix a problem
installation...

Near the computer, provide a fixed socket into which you can plug the
router. A single RJ11 would be OK, but you'll probably find
http://www.adslnation.com/products/xtf.php are of similar cost and will
also allow you to plug in a phone or use an old modem (for FAX).

Hope this helps.
--
John W
To mail me replace the obvious with co.uk twice

On Thu, 19 Mar 2009 19:58:16 +0000, F news@nowhere wrote:

On 19/03/2009 18:15 Mike wrote:

Plan (as advised) to beg borrow another phone ... get new non dangly
filters.

Don't bother with the filters, get a filtered faceplate from
http://www.clarity.it/telecoms/adsl_faceplate.htm making sure you also
buy the screws if you need them.

Probably not a lot more expensive than buying new filters and everything
is automajically filtered (and it's a much more elegant solution).

Or from adslnation which is where I got mine

On Fri, 20 Mar 2009 11:44:29 -0000, John Weston wrote:

Most important, get a good faceplate replacement filter having rear
unfiltered connections, such as
http://www.adslnation.com/products/xte2005.php. Your old "dangly"
filters have maybe developed bad connections on the cable part, since it
has been subject to flexing.

It's not that cut and dried unfortunately. I bought an XTE2005 but it
isn't as good as a BT MF50 dangly filter. The XTE2005 does allow higher
sync speeds during the day but at night it is worse. The overall effect is
to lower the BRAS to that sustainable at night.

--
Cheers
Dave.

[1] http://www.clarity.it/telecoms/adsl_faceplate.htm

Be wary of these people though. I ordered some stuff through them and
it never turned up. When I chased it up they didn't answer emails,
phone messages, faxes, or letters sent by registered post. Eventually
I did a charge-back on my card. Doing a google shows other people who
have suffered the same problems. Of course you may get lucky and
suffer no problem with ordering through them, but don't say I didn't
warn you :-)

dan.

In article
s.com, scribeth thus


[1] http://www.clarity.it/telecoms/adsl_faceplate.htm

Be wary of these people though. I ordered some stuff through them and
it never turned up. When I chased it up they didn't answer emails,
phone messages, faxes, or letters sent by registered post. Eventually
I did a charge-back on my card. Doing a google shows other people who
have suffered the same problems. Of course you may get lucky and
suffer no problem with ordering through them, but don't say I didn't
warn you :-)

dan.

Solwise have them ... a much better company to deal with and know what
there're talking about...


http://www.solwise.co.uk/adsl_splitters.htm
--
Tony Sayer

Rang phone from mobile ... I answered it .. it was me !



I bet THAT was a shock !!!!

Dave

Dave wrote:
Rang phone from mobile ... I answered it .. it was me !



I bet THAT was a shock !!!!

Dave


In case you havent heard of it:

BT ringback and test number is 17070

Also tells you what the phone number is - useful for identifying
multiple lines in business premises.

On Fri, 20 Mar 2009 06:53:01 -0700 (PDT) someone who may be
wrote this:-

[1] http://www.clarity.it/telecoms/adsl_faceplate.htm

Be wary of these people though. I ordered some stuff through them and
it never turned up. When I chased it up they didn't answer emails,
phone messages, faxes, or letters sent by registered post. Eventually
I did a charge-back on my card. Doing a google shows other people who
have suffered the same problems. Of course you may get lucky and
suffer no problem with ordering through them,

If one investigates any company or bit of equipment one will find
people unhappy about some aspect of them/it. People who are happy
with a company/bit of equipment don't have much to say.

I have only had one order not arrive rapidly from Clarity and that
was sorted out with an email. Both the product and service are
better then an equivalent from Solwise, in my opinion. Other's views
may vary.





--
David Hansen, Edinburgh
I will *always* explain revoked encryption keys, unless RIP prevents me
http://www.opsi.gov.uk/acts/acts2000/00023--e.htm#54

tony sayer wrote:
Solwise have them ... a much better company to deal with and know what
there're talking about...

http://www.solwise.co.uk/adsl_splitters.htm

IME their support is a bit variable as well. Don't assume the technical
expertise of their very well written website is shared by all of the
support staff. A friend is not impressed after I recommended them :-(

--
Adrian C

In article , Adrian C
scribeth thus
tony sayer wrote:
Solwise have them ... a much better company to deal with and know what
there're talking about...

http://www.solwise.co.uk/adsl_splitters.htm

IME their support is a bit variable as well. Don't assume the technical
expertise of their very well written website is shared by all of the
support staff. A friend is not impressed after I recommended them :-(


Odd that .. we've found them to be one of the better ones who do that
sort of thing!...
--
Tony Sayer