Hi all,
I`ve got a chair with a faulty gas lift mechanism, and am currently involved
in a disagreement with the supplier regarding returning the chair to them.
It`s a bloody big leather chair and they are insisting that I buy the
packing to return it to them, and get a refund of £5 for the packing
material. This is a lot of messing about - I`m wondering how standard the
gas lift mechanisms are in these chairs, and how easy it would be to source
a replacement. It seems to me that if I can get a replacement gas lift
mechanism easily and cheaply, they`d be likely to refund me the cost and
it`d be a lot less agravation than any other course of action I can think
of.

Anyone got any ideas for sources of these mechanisms in single quantities?
i`ve had a quick google and look on ebay with no joy.

Thanks in advance!

On Apr 17, 11:02*am, "Simon Finnigan"
wrote:
Hi all,
I`ve got a chair with a faulty gas lift mechanism, and am currently involved
in a disagreement with the supplier regarding returning the chair to them.
It`s a bloody big leather chair and they are insisting that I buy the
packing to return it to them, and get a refund of £5 for the packing
material. *This is a lot of messing about - I`m wondering how standard the
gas lift mechanisms are in these chairs, and how easy it would be to source
a replacement. *It seems to me that if I can get a replacement gas lift
mechanism easily and cheaply, they`d be likely to refund me the cost and
it`d be a lot less agravation than any other course of action I can think
of.

Anyone got any ideas for sources of these mechanisms in single quantities?
i`ve had a quick google and look on ebay with no joy.

Thanks in advance!

Are they prepared to send you the replacement gas lift mechanism for
you to fit yourself? They're pretty easy to fit on the chairs I have.
In fact, it's often one of the component parts in cheap self-assembly
chairs.

Jon.

"Tournifreak" wrote in message
...
Are they prepared to send you the replacement gas lift mechanism for
you to fit yourself? They're pretty easy to fit on the chairs I have.
In fact, it's often one of the component parts in cheap self-assembly
chairs.

Jon.

i`ve already suggested that and been told it isn`t an option :-)

Simon Finnigan wrote:

i`ve already suggested that and been told it isn`t an option :-)


That's just plain unreasonable - you've given them a very easy, low cost
option, and they have refused to take it.

How old is the chair?


--
Grunff

On Thu, 17 Apr 2008 11:02:28 +0100, Simon Finnigan wrote:
Hi all,
I`ve got a chair with a faulty gas lift mechanism, and am currently involved
in a disagreement with the supplier regarding returning the chair to them.
It`s a bloody big leather chair and they are insisting that I buy the
packing to return it to them, and get a refund of £5 for the packing
material. This is a lot of messing about - I`m wondering how standard the
gas lift mechanisms are in these chairs, and how easy it would be to source
a replacement. It seems to me that if I can get a replacement gas lift
mechanism easily and cheaply, they`d be likely to refund me the cost and
it`d be a lot less agravation than any other course of action I can think
of.

Anyone got any ideas for sources of these mechanisms in single quantities?
i`ve had a quick google and look on ebay with no joy.

Thanks in advance!

Well you can sometimes get a complete gas-lift chair for £20 tho'
you have to assemble it yourself. It sounds like that would be a bonus
in your situation as the lifter is one of the parts you get.

Look at Viking Direct or Tesco's websites for ideas. Obviously not top
quality at those prices, but might do the job for you.
You might have to wait for an offer - but they seem to pop up fairly regularly.

--
.................................................. .........................
.. never trust a man who, when left alone ...... Pete Lynch .
.. in a room with a tea cosy ...... Marlow, England .
.. doesn't try it on (Billy Connolly) .....................................

On Thu, 17 Apr 2008 11:08:27 UTC, Grunff wrote:

Simon Finnigan wrote:

i`ve already suggested that and been told it isn`t an option :-)

That's just plain unreasonable - you've given them a very easy, low cost
option, and they have refused to take it.

Unless it's the actual manufacturer, they'd have to break open another
chair package to get one. Or wait for a spare from manufacturer.

--
The information contained in this post is copyright the
poster, and specifically may not be published in, or used by
http://www.diybanter.com

Bob Eager wrote:

Unless it's the actual manufacturer, they'd have to break open another
chair package to get one.

Sure, but that's not a problem. If they're going to have to replace his
faulty chair, then it's easier and cheaper for them to just break open a
new one and take the strut from it. We do this all the time.


--
Grunff

"Grunff" wrote in message
...
Simon Finnigan wrote:

i`ve already suggested that and been told it isn`t an option :-)


That's just plain unreasonable - you've given them a very easy, low cost
option, and they have refused to take it.

How old is the chair?

About 3 months.

Simon Finnigan wrote:

About 3 months.

Hmm, I'm not sure where that leaves you legally. I would generally
expect them to pick up the faulty chair if it develops a fault within
the first month.


--
Grunff

"Simon Finnigan" wrote in message
...
Hi all,
I`ve got a chair with a faulty gas lift mechanism, and am currently
involved in a disagreement with the supplier regarding returning the chair
to them. It`s a bloody big leather chair and they are insisting that I buy
the packing to return it to them, and get a refund of £5 for the packing
material. This is a lot of messing about - I`m wondering how standard the
gas lift mechanisms are in these chairs, and how easy it would be to
source a replacement. It seems to me that if I can get a replacement gas
lift mechanism easily and cheaply, they`d be likely to refund me the cost
and it`d be a lot less agravation than any other course of action I can
think of.

Anyone got any ideas for sources of these mechanisms in single quantities?
i`ve had a quick google and look on ebay with no joy.

Thanks in advance!

Where did you buy it?
Its not your responsibility to get the chair collected/repaired its the
retailers.
Take it back and ask for a refund/replacement/repair as you want.

Simon Finnigan laid this down on his screen :
"Grunff" wrote in message
...
Simon Finnigan wrote:

i`ve already suggested that and been told it isn`t an option :-)


That's just plain unreasonable - you've given them a very easy, low cost
option, and they have refused to take it.

How old is the chair?

About 3 months.

Then if you bought it from a retailer, it is the retailers problem.
Take it back to the retailer and let them package it up for return.

--
Regards,
Harry (M1BYT) (L)
http://www.ukradioamateur.co.uk

"Harry Bloomfield" wrote in message
k...
Simon Finnigan laid this down on his screen :
"Grunff" wrote in message
...
Simon Finnigan wrote:

i`ve already suggested that and been told it isn`t an option :-)


That's just plain unreasonable - you've given them a very easy, low cost
option, and they have refused to take it.

How old is the chair?

About 3 months.

Then if you bought it from a retailer, it is the retailers problem. Take
it back to the retailer and let them package it up for return.

That`d involve a drive to where-ever ebuyer.com is based, which i`m fairly
certain would cost me more in diesel than the chair cost in the first place.
:-)

On Thu, 17 Apr 2008 21:57:12 +0100, "Simon Finnigan"
wrote:


Then if you bought it from a retailer, it is the retailers problem. Take
it back to the retailer and let them package it up for return.

That`d involve a drive to where-ever ebuyer.com is based, which i`m fairly
certain would cost me more in diesel than the chair cost in the first place.
:-)

Suggest you make a posting on uk.legal about distance selling regs.

Derek

On Thu, 17 Apr 2008 21:17:25 UTC, Derek wrote:

On Thu, 17 Apr 2008 21:57:12 +0100, "Simon Finnigan"
wrote:


Then if you bought it from a retailer, it is the retailers problem. Take
it back to the retailer and let them package it up for return.

That`d involve a drive to where-ever ebuyer.com is based, which i`m fairly
certain would cost me more in diesel than the chair cost in the first place.
:-)

Suggest you make a posting on uk.legal about distance selling regs.

Which will not help at all. DSR applies to return of unused goods.

Sale Of Goods Act is the one here.

--
The information contained in this post is copyright the
poster, and specifically may not be published in, or used by
http://www.diybanter.com

On 17 Apr 2008 21:53:42 GMT, "Bob Eager" wrote:

On Thu, 17 Apr 2008 21:17:25 UTC, Derek wrote:

On Thu, 17 Apr 2008 21:57:12 +0100, "Simon Finnigan"
wrote:


Then if you bought it from a retailer, it is the retailers problem. Take
it back to the retailer and let them package it up for return.

That`d involve a drive to where-ever ebuyer.com is based, which i`m fairly
certain would cost me more in diesel than the chair cost in the first place.
:-)

Suggest you make a posting on uk.legal about distance selling regs.

Which will not help at all. DSR applies to return of unused goods.

OK

All along I've been making the assumption it would help.


Sale Of Goods Act is the one here.

DG

In article ,
"Bob Eager" writes:
On Thu, 17 Apr 2008 21:17:25 UTC, Derek wrote:

Suggest you make a posting on uk.legal about distance selling regs.

Which will not help at all. DSR applies to return of unused goods.

Actually they can be used goods too, but return is because
they are not wanted, not because they are broken.

Sale Of Goods Act is the one here.


--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]