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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Hi All,
Sorry i've been a bit quiet, I have been listening. My wife is being driven round the bend by BT Broadband toyal yahoos or whatever they are called this month who every so often change someting (like the name of their outgoing mail server! Without giving any warning to their customers, or even to their outsourced Indian sub- continent support droids. The cynic in me would say that this policy will make them millions from calls to their support lines! Anyways, I have managed to get outgoing mail going a couple of weeks ago by making sure Eudora was using the BT Internet account to login to the smtp server, and i've fixed it again today by spending half an hour in a maze of twisty little passages all different which is bt yahoo's website and "verifying" my wifes connectfree account. I did ring Connectfree's support at one point, but was very disappointed to find that instead of the very knowledgeable northern lad i'd gotten last time, I got someone in the punjab who answered the phone as Tiscali tech support :+(( Anyways, the question! At one point the BT support droid said "well in that case, Connectfree will have to provide you with your own smtp server" Which got me to thinging (OK, three questions) 1. Would running our own smtp server on one of our XP workstations protect us from any further stupidity on the part of BT. 2. Would it just work with BT's network without any configuration on their part, or would it open up another can of worms WRT getting it verified or whatever. 3. Would I have to get Connectfree or any other organisation to reconfigure anything? 4. How difficult is it to set up an SMTP server? 5. If it's worth going ahead does anyone here have any recommendations for a particular product (pref free, definately to run on XP (yes, I know i'd be better off building a lunix box, but the management won't allow any more boxes in the house (no, not even in the loft or the shed))). OK, 5 questions :+)) |
#2
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wrote:
At one point the BT support droid said "well in that case, Connectfree will have to provide you with your own smtp server" You can buy email services from someone else. Many web hosting companies provide them with their hosting accounts but check if an SMTP server is part of the deal. For example 1&1 have it, 123-reg don't. http://www.authsmtp.com offers a paid for service (I've used it - it's OK). Google also offers a free SMTP server. Setting up your own SMTP server means that you be forever wondering whether your domain has been blacklisted when outgoing mail hasn't been received by the persons you are sending to. Having it on a IP connection called 'BT broadband' is not going to help in that respect - that service is a known dwelling of zombie trojan infected spam spewing 'family PCs'. -- Adrian C |
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#5
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Adrian C wrote:
wrote: At one point the BT support droid said "well in that case, Connectfree will have to provide you with your own smtp server" You can buy email services from someone else. Many web hosting companies provide them with their hosting accounts but check if an SMTP server is part of the deal. For example 1&1 have it, 123-reg don't. http://www.authsmtp.com offers a paid for service (I've used it - it's OK). Google also offers a free SMTP server. Setting up your own SMTP server means that you be forever wondering whether your domain has been blacklisted when outgoing mail hasn't been received by the persons you are sending to. Having it on a IP connection called 'BT broadband' is not going to help in that respect - that service is a known dwelling of zombie trojan infected spam spewing 'family PCs'. Much the best idea. I can send via NTL, oops, Virgin Media or my own hosted service. I can get mail from either (or google mail). I can access my mail using a web interface on any of these services from anywhere. So, if I have an internet connection I can see my mail. -- Rod Hypothyroidism is a seriously debilitating condition with an insidious onset. Although common it frequently goes undiagnosed. www.thyromind.info www.thyroiduk.org www.altsupportthyroid.org |
#6
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On 2008-04-12 11:30:21 +0100, tony sayer said:
In article s.com, scribeth thus Hi All, Sorry i've been a bit quiet, I have been listening. My wife is being driven round the bend by BT Broadband toyal yahoos or whatever they are called this month who every so often change someting (like the name of their outgoing mail server! Without giving any warning to their customers, or even to their outsourced Indian sub- continent support droids. The cynic in me would say that this policy will make them millions from calls to their support lines! OK, 5 questions :+)) Simple answer is that you do NOT have to have BT as your service provider for your broadband service. Although the service runs over BT wires other ISP's can provide the service. I'd recommend Ellipse.co.uk as a good all rounder good service and a call centre based in the UK ! Exeter actually, and part of Kingston telecoms group the "other" phone provider. I think you mean Eclipse. I've used them in the past but migrated because they were not able to offer link bundling. I found their customer service respectable if one has a business account but not with a consumer account - respponse times on the phone could be 30 mins (I will accept 5 absolute max) and by email/tracking anything up to a week (I will accept same day). Nonetheless I think that they are one of the least bad providers in a poor market. You can also get your own domain and get your e-mail from that like www.myname.me.uk or similar saves a lot of buggering around. Setting up your own mail server is fraught with another can of worms. Just change your ISP for a start, and then setup your own domain though me.eclipse.co.uk works very well and say good riddance to the present shower!. Or if your areas cabled up then look at Virgin media, broadband is one thing they do quite well ![]() and just go and do it ![]() Eclipse does allow incoming SMTP connections if one wants it, and will offer static addressing. AFAIK, Virgin does not offer static addressing or allow incoming SMTP. Both allow accesses to third party mail servers however. |
#7
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On Sat, 12 Apr 2008 02:46:06 -0700, cpvh wrote:
snip Anyways, the question! At one point the BT support droid said "well in that case, Connectfree will have to provide you with your own smtp server" Which got me to thinging (OK, three questions) 1. Would running our own smtp server on one of our XP workstations protect us from any further stupidity on the part of BT. 2. Would it just work with BT's network without any configuration on their part, or would it open up another can of worms WRT getting it verified or whatever. 3. Would I have to get Connectfree or any other organisation to reconfigure anything? 4. How difficult is it to set up an SMTP server? 5. If it's worth going ahead does anyone here have any recommendations for a particular product (pref free, definately to run on XP (yes, I know i'd be better off building a lunix box, but the management won't allow any more boxes in the house (no, not even in the loft or the shed))). OK, 5 questions :+)) If you run your own SMTP server, apart from getting the software and setting it up (and there are loads of products out there including 'sendmail' itself) (1) I am assuming that you have problems both picking up and sending mail, as you use the same SMTP server. Therefore you want to both receive and send mail via your own SMTP server. (2) Therefore you will have to register your own domain name (e.g. mydomain.forme.net) and arrange for Domain Name Service (DNS) records to point to your IP address so that other SMTP servers know where to send the emails destined for you. Most won't accept emails from a server without an IP addrress which can be checked via DNS). This also means you need a fixed IP address (or have to register with a dynamic DNS service which will update DNS each time you get a different IP address). (3) Once you have got your domain name and you have your SMTP server up and running any reasonable ISP should check your SMTP server to ensure that it is not an open relay (i.e. allows other people to use your SMTP server to relay email including SPAM) before opening port 25 (SMTP) for incoming traffic to your IP address. So, although it is 'doable' you will have quite a bit of communication with people in support roles before it is all sorted. Alternatively (as suggested elsewhere) just get a Gmail address - you can configure Gmail to allow you to pick up your email via POP3 and send your email to the Gmail server via secure SMTP (although I note that I am using my ISPs' SMTP server for my Gmail accounts). Alternatively Gmail supports IMAP4 which again should allow you to send and receive email via the Gmail servers and totally ignore your ISPs' servers. HTH Dave R P.S. you could always load VMWare onto your PC and the pre-configured Ubuntu image, then run your Linux SMTP server within XP. Requires a certain amount of memory and 'grunt' to work well, though. |
#8
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Simple answer is that you do NOT have to have BT as your service
provider for your broadband service. Although the service runs over BT wires other ISP's can provide the service. I'd recommend Ellipse.co.uk as a good all rounder good service and a call centre based in the UK ! Exeter actually, and part of Kingston telecoms group the "other" phone provider. I think you mean Eclipse. Indeed ![]() I've used them in the past but migrated because they were not able to offer link bundling. Not it might seem a problem for the OP.. I found their customer service respectable if one has a business account but not with a consumer account - respponse times on the phone could be 30 mins (I will accept 5 absolute max) and by email/tracking anything up to a week (I will accept same day). Well we've used both and haven't noticed any difference, 'tho e-mail support is graded by you when you make the call anyway as urgent and not urgent etc. They did go through a bad period quite sometime ago but have been fine since, streets ahead of BT.. However I haven't had to use support much at all as theirs been sod all to complain about ![]() Nonetheless I think that they are one of the least bad providers in a poor market. Indeed. I've been involved in a project recently where BT were involved Incompetence squared .. nay cubed! ![]() You can also get your own domain and get your e-mail from that like www.myname.me.uk or similar saves a lot of buggering around. Setting up your own mail server is fraught with another can of worms. Just change your ISP for a start, and then setup your own domain though me.eclipse.co.uk works very well and say good riddance to the present shower!. Or if your areas cabled up then look at Virgin media, broadband is one thing they do quite well ![]() and just go and do it ![]() Eclipse does allow incoming SMTP connections if one wants it, and will offer static addressing. AFAIK, Virgin does not offer static addressing or allow incoming SMTP. No but is that really a consideration for the O/P he just wants a reliable mail service we use both VM where cabled and Eclipse and both are fine ![]() Both allow accesses to third party mail servers however. -- Tony Sayer |
#9
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On 2008-04-12 11:47:38 +0100, David WE Roberts said:
If you run your own SMTP server, apart from getting the software and setting it up (and there are loads of products out there including 'sendmail' itself) A real learning opportunity there ;-) (3) Once you have got your domain name and you have your SMTP server up and running any reasonable ISP should check your SMTP server to ensure that it is not an open relay (i.e. allows other people to use your SMTP server to relay email including SPAM) before opening port 25 (SMTP) for incoming traffic to your IP address. So, although it is 'doable' you will have quite a bit of communication with people in support roles before it is all sorted. Which with a budget consumer ISP is going to be challenging if they allow it at all.. Alternatively (as suggested elsewhere) just get a Gmail address - you can configure Gmail to allow you to pick up your email via POP3 and send your email to the Gmail server via secure SMTP (although I note that I am using my ISPs' SMTP server for my Gmail accounts). Alternatively Gmail supports IMAP4 which again should allow you to send and receive email via the Gmail servers and totally ignore your ISPs' servers. I have found Gmail to be reasonable, but not always reliable - e.g. substantial delays in mail arrival sometimes. I wouldn't trust it as my main mail service, or for that matter Yahoo or any of the others of that ilk. A paid mail hosting service like 1&1 seems to be rather better. HTH Dave R P.S. you could always load VMWare onto your PC and the pre-configured Ubuntu image, then run your Linux SMTP server within XP. Requires a certain amount of memory and 'grunt' to work well, though. Other way up works better. And every one that heareth these sayings of mine, and doeth them not, shall be likened unto a foolish man, which built his house upon the sand: And the rain descended, and the floods came, and the winds blew, and beat upon that house; and it fell: and great was the fall of it. And it came to pass, when Andy had ended these sayings, the people were astonished at his doctrine: For he taught them as [one] having authority, and not as Microsoft. |
#10
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On 2008-04-12 11:57:54 +0100, tony sayer said:
Simple answer is that you do NOT have to have BT as your service provider for your broadband service. Although the service runs over BT wires other ISP's can provide the service. I'd recommend Ellipse.co.uk as a good all rounder good service and a call centre based in the UK ! Exeter actually, and part of Kingston telecoms group the "other" phone provider. I think you mean Eclipse. Indeed ![]() I've used them in the past but migrated because they were not able to offer link bundling. Not it might seem a problem for the OP.. I found their customer service respectable if one has a business account but not with a consumer account - respponse times on the phone could be 30 mins (I will accept 5 absolute max) and by email/tracking anything up to a week (I will accept same day). Well we've used both and haven't noticed any difference, 'tho e-mail support is graded by you when you make the call anyway as urgent and not urgent etc. They did go through a bad period quite sometime ago but have been fine since, streets ahead of BT.. Mmm. I agree. However I haven't had to use support much at all as theirs been sod all to complain about ![]() Also true. It's just that on the very odd occasion when support is needed, it tends to be a serious and urgent issue and then response time is important. No but is that really a consideration for the O/P he just wants a reliable mail service we use both VM where cabled and Eclipse and both are fine ![]() Indeed. |
#11
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On Sat, 12 Apr 2008 02:46:06 -0700 (PDT), wrote:
Hi All, Sorry i've been a bit quiet, I have been listening. My wife is being driven round the bend by BT Broadband toyal yahoos or whatever they are called this month who every so often change someting (like the name of their outgoing mail server! Without giving any warning to their customers, or even to their outsourced Indian sub- continent support droids. The cynic in me would say that this policy will make them millions from calls to their support lines! Anyways, I have managed to get outgoing mail going a couple of weeks ago by making sure Eudora was using the BT Internet account to login to the smtp server, and i've fixed it again today by spending half an hour in a maze of twisty little passages all different which is bt yahoo's website and "verifying" my wifes connectfree account. I did ring Connectfree's support at one point, but was very disappointed to find that instead of the very knowledgeable northern lad i'd gotten last time, I got someone in the punjab who answered the phone as Tiscali tech support :+(( Anyways, the question! At one point the BT support droid said "well in that case, Connectfree will have to provide you with your own smtp server" Which got me to thinging (OK, three questions) 1. Would running our own smtp server on one of our XP workstations protect us from any further stupidity on the part of BT. 2. Would it just work with BT's network without any configuration on their part, or would it open up another can of worms WRT getting it verified or whatever. 3. Would I have to get Connectfree or any other organisation to reconfigure anything? 4. How difficult is it to set up an SMTP server? 5. If it's worth going ahead does anyone here have any recommendations for a particular product (pref free, definately to run on XP (yes, I know i'd be better off building a lunix box, but the management won't allow any more boxes in the house (no, not even in the loft or the shed))). OK, 5 questions :+)) As others have said, get your own domain name and a seperate email provider. I use Heart Internet (http://www.heartinternet.co.uk/index.shtml) good prices, great support (including telephone) and they provide POP access, a web client (if you're away from home) and their own smtp server for outgoing email. They also do good web hosting packages if your interested. David |
#12
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On Sat, 12 Apr 2008 11:30:21 +0100, tony sayer wrote:
Or if your areas cabled up then look at Virgin media, broadband is one thing they do quite well ![]() I have been with them for 7-8 years but looking round at ADSL now since VM will be intercepting your browsing and passing the information on to a third party (Phorm - with connections to Russia and China). And - they are currently hitting people in the Preston area with a speed reduction (from 11am to midnight) to 1/4 after 20 minutes use - to be deployed nationwide soon(?). Geo |
#13
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In message , Geo
writes On Sat, 12 Apr 2008 11:30:21 +0100, tony sayer wrote: Or if your areas cabled up then look at Virgin media, broadband is one thing they do quite well ![]() I have been with them for 7-8 years but looking round at ADSL now since VM will be intercepting your browsing and passing the information on to a third party (Phorm - with connections to Russia and China). That's become less of a probability of late Phorm are getting all kinds of **** thrown at them atm And - they are currently hitting people in the Preston area with a speed reduction (from 11am to midnight) to 1/4 after 20 minutes use - to be deployed nationwide soon(?). I thought it was dropping connection speed by 1/3 if you go over 1Gif between 4pm and midnight -- geoff |
#14
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#15
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if you use your ISP's email package
then when you move to another ISP you will lose your email account, and confuse all your contacts, so use googlemail instead www.gmail.com or something else free and independent of yr isp before you're trapped -- [george] ~ |
#16
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On 2008-04-13 00:28:51 +0100, "George \(dicegeorge\)"
said: if you use your ISP's email package then when you move to another ISP you will lose your email account, and confuse all your contacts, so use googlemail instead www.gmail.com or something else free and independent of yr isp before you're trapped In principle, having email addresses separate to the ISP is a good idea for portability reasons. Using Google mail, Yahoo mail, Hotmail, ... is less of a good idea because many mail recipients and other email services have SPAM filters to drop mail from anybody at these domain addresses. Some Ecommerce sites will not accept orders from users using these mail domains. The correct solution to assure email address portability is to register one's own domain name and to use an email hosting service. Google etc. email accounts are useful for the different purpose of having disposable email addresses. |
#17
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On Sun, 13 Apr 2008 08:52:56 +0100, Andy Hall wrote:
On 2008-04-13 00:28:51 +0100, "George \(dicegeorge\)" said: if you use your ISP's email package then when you move to another ISP you will lose your email account, and confuse all your contacts, so use googlemail instead www.gmail.com or something else free and independent of yr isp before you're trapped In principle, having email addresses separate to the ISP is a good idea for portability reasons. Using Google mail, Yahoo mail, Hotmail, ... is less of a good idea because many mail recipients and other email services have SPAM filters to drop mail from anybody at these domain addresses. Some Ecommerce sites will not accept orders from users using these mail domains. The correct solution to assure email address portability is to register one's own domain name and to use an email hosting service. Google etc. email accounts are useful for the different purpose of having disposable email addresses. On the subject of portable email addresses - I still have some of my BT Internet/ Talk21 email addresses even though I am currently on another carrier (I knew NTL before she was a Virgin...). I kept some originally by having a dial in PAYG account which I used once every 6 months; they then did a deal where you pay £1.50 a month to keep your email addresses alive. This was at the time they closed down Talk21 as a competitor to Hotmail. This seems like a good idea; I wonder if other ISPs offer anything similar? Strangely, I still have a working email account at '123isp' which I used years back because they could bond two ISDN sessions together to get a 128K link, something that BT didn't offer at the time. I quit them when Broadband became available at my local exchange but they never seem to have cancelled my email account. I suspect a lot of small ISPs may be a little flaky on cancelling email and web access when customers migrate. Still, this is drifting off topic for an OT post..... |
#18
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In article 4801bbd9@qaanaaq, Andy Hall scribeth
thus On 2008-04-13 00:28:51 +0100, "George \(dicegeorge\)" said: if you use your ISP's email package then when you move to another ISP you will lose your email account, and confuse all your contacts, so use googlemail instead www.gmail.com or something else free and independent of yr isp before you're trapped In principle, having email addresses separate to the ISP is a good idea for portability reasons. Using Google mail, Yahoo mail, Hotmail, ... is less of a good idea because many mail recipients and other email services have SPAM filters to drop mail from anybody at these domain addresses. Some Ecommerce sites will not accept orders from users using these mail domains. Don't bother with Hotmail and the like if you ever want to send an .exe file as an attachment the cybernannies will block that;!.. The correct solution to assure email address portability is to register one's own domain name and to use an email hosting service. Indeed.. Google etc. email accounts are useful for the different purpose of having disposable email addresses. -- Tony Sayer |
#19
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In article ,
geoff writes: In message , Geo writes On Sat, 12 Apr 2008 11:30:21 +0100, tony sayer wrote: Or if your areas cabled up then look at Virgin media, broadband is one thing they do quite well ![]() I have been with them for 7-8 years but looking round at ADSL now since VM will be intercepting your browsing and passing the information on to a third party (Phorm - with connections to Russia and China). That's become less of a probability of late Phorm are getting all kinds of **** thrown at them atm Don't think that will make any difference. Most residential ISPs are chosen only on price. Competition in the residential sector has pushed the price down below the cost of providing the service (and this is on top of many of the ISPs now having a leagacy of decrepid infrastructure which despirately all needs replacing, for which they have no money). They are basically now mostly competing to be the worst^H^H^H^H^Hcheapest. ISPs have to find other sources of income to finance the basic service, and this is one of the avenues. There will remain ISPs who decide to charge the customer the full cost of the service in exchange for not using Phorm and other measures to make up the funds, but given most users choose only on price and don't understand or don't object to Phorm, I think you can expect it to be more common that additional funding for the basic services will be recovered from somewhere in order to quote lowest prices to the masses. If you want a service which gives you full speed all the time and doesn't filter/shape and sell your inside leg measurement to the chinese and has a call centre which speaks english, you must expect to pay for it. I do. -- Andrew Gabriel [email address is not usable -- followup in the newsgroup] |
#20
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Andy Hall wrote:
Having said all of this, a simpler solution to the whole issue may be to find a mail and DNS hosting service separate from your ISP, register a domain with it and use that for incoming and outgoing mail. For some years now I've used 'Virtual Names' (http://www.virtualnames.co.uk/) run by UK Servers Ltd. With their 'advanced forwarding account' you get up to 10 POP3 mailboxes, with good configurable spam filtering, webmail access and an SMTP relay for £10(+VAT) per year. Domains and DNS hosting (& DNS zone control panel) are also very cheap. Despite the low cost it's a first class service, reliable and fast. Highly recommended - and I've no connection with them except as a satisfied customer. this would depend on whether your ISP allows outgoing port 25 connections to servers outside their world and POP or IMAP connections similarly. If they don't, then it's time to find another ISP. Although many mail providers, including the above, accept SMTP connections on port 225 to get round that problem. -- Andy |
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