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tony sayer tony sayer is offline
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Default TOT BT Broadband and External email accounts

Simple answer is that you do NOT have to have BT as your service
provider for your broadband service. Although the service runs over BT
wires other ISP's can provide the service.

I'd recommend Ellipse.co.uk as a good all rounder good service and a
call centre based in the UK ! Exeter actually, and part of Kingston
telecoms group the "other" phone provider.


I think you mean Eclipse.


Indeed..

I've used them in the past but migrated
because they were not able to offer link bundling.


Not it might seem a problem for the OP..

I found their
customer service respectable if one has a business account but not with
a consumer account - respponse times on the phone could be 30 mins (I
will accept 5 absolute max) and by email/tracking anything up to a week
(I will accept same day).


Well we've used both and haven't noticed any difference, 'tho e-mail
support is graded by you when you make the call anyway as urgent and not
urgent etc. They did go through a bad period quite sometime ago but have
been fine since, streets ahead of BT..

However I haven't had to use support much at all as theirs been sod all
to complain about


Nonetheless I think that they are one of the least bad providers in a
poor market.


Indeed. I've been involved in a project recently where BT were involved

Incompetence squared .. nay cubed!..



You can also get your own domain and get your e-mail from that like

www.myname.me.uk or similar saves a lot of buggering around.

Setting up your own mail server is fraught with another can of worms.
Just change your ISP for a start, and then setup your own domain though
me.eclipse.co.uk works very well and say good riddance to the present
shower!.

Or if your areas cabled up then look at Virgin media, broadband is one
thing they do quite well


and just go and do it)


Eclipse does allow incoming SMTP connections if one wants it, and will
offer static addressing. AFAIK, Virgin does not offer static
addressing or allow incoming SMTP.


No but is that really a consideration for the O/P he just wants a
reliable mail service we use both VM where cabled and Eclipse and both
are fine)


Both allow accesses to third party mail servers however.



--
Tony Sayer