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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#41
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You just can't get he customers these days......
On Thu, 29 Nov 2007 23:41:27 +0000, The Medway Handyman wrote:
Had a call from a bloke tonight, conversation went as follows; Bloke; I need a flatpack wardrobe assembled. How much would that cost? TMH; Is it two or three door & does it have any drawers? Bloke; Two doors with three drawers. TMH; That would take around one & a half to two hours. Bloke; No, it wouldn't take anything like that long. TMH; I assemble lots of flat pack, in my experience that's about right, but I only charge for the time taken. Bloke; OK, could you come tomorrow morning? TMH; Sorry, I couldn't do it until the second week in December. Bloke; But its blocking up the hall & I need the wardrobe. You must be able to do it quicker than that. TMH; Sorry, I'm fully booked until then. Bloke; Well, how much would two hours be? TMH; £75 including the travel time. Bloke; How much? That's outrageous! That's £37.50 per hour! I don't earn anything like that per hour! TMH; Neither do I sir, I have overheads. But that's very competitive compared to the national flat pack assembly companies. Bloke; You can't possibly charge that much per hour! You will never get any work at those prices! TMH; Its quite competitive sir, otherwise I wouldn't be booked two weeks ahead. Bloke; But the wardrobe only cost me £99.99. TMH; Things are cheap these days, labour is expensive. Bloke; I'll have to think about it. TMH; ............... Opens bottle of wine..................Retreats to darkened room. I find your time estimate for the assembly agrees closely with mine. This guy is such a pillock you would not want him as a customer. I would have been tempted to say to him, "Why don't you change your job to do what I do, if you think I'm earning such a lot!" -- Ed Sirett - Property maintainer and registered gas fitter. The FAQ for uk.diy is at http://www.diyfaq.org.uk Gas fitting FAQ http://www.makewrite.demon.co.uk/GasFitting.html Sealed CH FAQ http://www.makewrite.demon.co.uk/SealedCH.html Choosing a Boiler FAQ http://www.makewrite.demon.co.uk/BoilerChoice.html |
#42
Posted to uk.d-i-y
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You just can't get he customers these days......
On Fri, 30 Nov 2007 19:58:25 +0000, geoff wrote:
In message , nightjar writes I had a customer on the phone yesterday, who spent a good ten minutes trying to persuade me to break up an ink cartridge refill kit, because he only needed the clip that held the cartridge. He had replaced his HP printer, for which he had bought bulk ink, with a Dell printer and didn't want to pay for the ink, even after I pointed out that ink made for an HP cartridge might not be suitable for a Lexmark cartridge. He felt that £12 was far too much to pay to get the bit he wanted and seemed amazed that I couldn't sell him the bits from the kit for the difference between the retail price of the full kit and that of the replacement inks, which would have just about covered what I pay for the product and the cost to me of packing and posting it. I had a customer a couple of weeks ago who got all ****ty when I wouldn't sell him the bearings ("sorry, we sell fans, not bearings") for his baxi fan. He's now going to measure them and compete with me by measuring the bearings and selling them as repair kits on ebay I suspect that there is rather more to repairing a fan than fitting new bearings. Aren't the bearings sintered bronze and need soaking in oil and other inconvenient tricks? -- Ed Sirett - Property maintainer and registered gas fitter. The FAQ for uk.diy is at http://www.diyfaq.org.uk Gas fitting FAQ http://www.makewrite.demon.co.uk/GasFitting.html Sealed CH FAQ http://www.makewrite.demon.co.uk/SealedCH.html Choosing a Boiler FAQ http://www.makewrite.demon.co.uk/BoilerChoice.html |
#43
Posted to uk.d-i-y
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You just can't get he customers these days......
In message , Ed Sirett
writes On Fri, 30 Nov 2007 19:58:25 +0000, geoff wrote: In message , nightjar writes I had a customer on the phone yesterday, who spent a good ten minutes trying to persuade me to break up an ink cartridge refill kit, because he only needed the clip that held the cartridge. He had replaced his HP printer, for which he had bought bulk ink, with a Dell printer and didn't want to pay for the ink, even after I pointed out that ink made for an HP cartridge might not be suitable for a Lexmark cartridge. He felt that £12 was far too much to pay to get the bit he wanted and seemed amazed that I couldn't sell him the bits from the kit for the difference between the retail price of the full kit and that of the replacement inks, which would have just about covered what I pay for the product and the cost to me of packing and posting it. I had a customer a couple of weeks ago who got all ****ty when I wouldn't sell him the bearings ("sorry, we sell fans, not bearings") for his baxi fan. He's now going to measure them and compete with me by measuring the bearings and selling them as repair kits on ebay I suspect that there is rather more to repairing a fan than fitting new bearings. Aren't the bearings sintered bronze and need soaking in oil and other inconvenient tricks? There certainly is, as people find out when they can't get the impeller off and then distort it so badly it can't be balanced again .... then they ask me for an exchange one No, on a Solo 2 they are ball races, and you really need high speed quiet bearings which can take the heat as well. Cheap bearings which are suitable for e.g. a photocopier don't fare so well in such an environment I buy phosphor-bronze bearings already impregnated, and leave them in an oil bath until required -- geoff |
#44
Posted to uk.d-i-y
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You just can't get he customers these days......
On Sat, 01 Dec 2007 16:26:43 +0000, Mike Clarke wrote:
In article k ARWadsworth wrote: They have gypsies in the middle east? Didn't they originate from Egypt? I understood the word was a corruption of 'Egyptian'. I don't know how authoritative it is but Wiktionary supports this: "Earlier Middle English gipcyan gyptian, Old French gyptien, short for Egyptian Latin Aegyptius; when they first appeared in England in the sixteenth century they were believed to have come from Egypt." http://en.wiktionary.org/wiki/Gypsy In Philip Pullman's Northern Lights (The Golden Compass to the USAnians & movies) the nomadic canal-boat people are actually called Gyptians, just as in the Dark Materials stories other words from modern English have similar names as if the mutation of language has taken a different course e.g. our Chocolate is their Chocolatl -- John Stumbles Just because you're paranoid doesn't mean they're not out to get you. |
#45
Posted to uk.d-i-y
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You just can't get he customers these days......
On 2007-12-02 05:15:33 +0000, John Stumbles said:
On Sat, 01 Dec 2007 16:26:43 +0000, Mike Clarke wrote: In article k ARWadsworth wrote: They have gypsies in the middle east? Didn't they originate from Egypt? I understood the word was a corruption of 'Egyptian'. I don't know how authoritative it is but Wiktionary supports this: "Earlier Middle English gipcyan gyptian, Old French gyptien, short for Egyptian Latin Aegyptius; when they first appeared in England in the sixteenth century they were believed to have come from Egypt." http://en.wiktionary.org/wiki/Gypsy In Philip Pullman's Northern Lights (The Golden Compass to the USAnians & movies) the nomadic canal-boat people are actually called Gyptians, just as in the Dark Materials stories other words from modern English have similar names as if the mutation of language has taken a different course e.g. our Chocolate is their Chocolatl You mean like sorbet is "sorbett" and not "sorbay" ? |
#46
Posted to uk.d-i-y
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You just can't get he customers these days......
"The Medway Handyman" wrote in message k... ARWadsworth wrote: "John Stumbles" wrote in message ... On Thu, 29 Nov 2007 23:41:27 +0000, The Medway Handyman wrote: Had a call from a bloke tonight, conversation went as follows; ---8--- TMH Retreats to darkened room. You couldn't make it up, could you?! I particularly liked the "you will never get any work at those prices" AFTER you'd told him you were booked solid for weeks ahead. I get alarm bells ringing whenever a punter opines on how long a job might take or tries to haggle on a price. Female Customer: How much to change an electric shower? Me: Approx £85 if you supply the shower Female Customer: And how much if I let you get in the shower with me after you have swapped it? The mind boggles. Alas, in 18 months I've never come across anything like the 'Confessions of a Handyman' film. You must be doing something wrong then. Adam |
#47
Posted to uk.d-i-y
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You just can't get he customers these days......
geoff wrote:
In message , Ed Sirett writes On Fri, 30 Nov 2007 19:58:25 +0000, geoff wrote: In message , nightjar writes I had a customer on the phone yesterday, who spent a good ten minutes trying to persuade me to break up an ink cartridge refill kit, because he only needed the clip that held the cartridge. He had replaced his HP printer, for which he had bought bulk ink, with a Dell printer and didn't want to pay for the ink, even after I pointed out that ink made for an HP cartridge might not be suitable for a Lexmark cartridge. He felt that £12 was far too much to pay to get the bit he wanted and seemed amazed that I couldn't sell him the bits from the kit for the difference between the retail price of the full kit and that of the replacement inks, which would have just about covered what I pay for the product and the cost to me of packing and posting it. I had a customer a couple of weeks ago who got all ****ty when I wouldn't sell him the bearings ("sorry, we sell fans, not bearings") for his baxi fan. He's now going to measure them and compete with me by measuring the bearings and selling them as repair kits on ebay I suspect that there is rather more to repairing a fan than fitting new bearings. Aren't the bearings sintered bronze and need soaking in oil and other inconvenient tricks? There certainly is, as people find out when they can't get the impeller off and then distort it so badly it can't be balanced again ... then they ask me for an exchange one No, on a Solo 2 they are ball races, and you really need high speed quiet bearings which can take the heat as well. Cheap bearings which are suitable for e.g. a photocopier don't fare so well in such an environment I buy phosphor-bronze bearings already impregnated, and leave them in an oil bath until required So sell some to that ****ty customer and he can put them on EBay. |
#48
Posted to uk.d-i-y
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You just can't get he customers these days......
In message , Stuart Noble
writes geoff wrote: In message , Ed Sirett writes On Fri, 30 Nov 2007 19:58:25 +0000, geoff wrote: In message , nightjar writes I had a customer on the phone yesterday, who spent a good ten minutes trying to persuade me to break up an ink cartridge refill kit, because he only needed the clip that held the cartridge. He had replaced his HP printer, for which he had bought bulk ink, with a Dell printer and didn't want to pay for the ink, even after I pointed out that ink made for an HP cartridge might not be suitable for a Lexmark cartridge. He felt that £12 was far too much to pay to get the bit he wanted and seemed amazed that I couldn't sell him the bits from the kit for the difference between the retail price of the full kit and that of the replacement inks, which would have just about covered what I pay for the product and the cost to me of packing and posting it. I had a customer a couple of weeks ago who got all ****ty when I wouldn't sell him the bearings ("sorry, we sell fans, not bearings") for his baxi fan. He's now going to measure them and compete with me by measuring the bearings and selling them as repair kits on ebay I suspect that there is rather more to repairing a fan than fitting new bearings. Aren't the bearings sintered bronze and need soaking in oil and other inconvenient tricks? There certainly is, as people find out when they can't get the impeller off and then distort it so badly it can't be balanced again ... then they ask me for an exchange one No, on a Solo 2 they are ball races, and you really need high speed quiet bearings which can take the heat as well. Cheap bearings which are suitable for e.g. a photocopier don't fare so well in such an environment I buy phosphor-bronze bearings already impregnated, and leave them in an oil bath until required So sell some to that ****ty customer and he can put them on EBay. I could flog him some "preloved" ones ... -- geoff |
#49
Posted to uk.d-i-y
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You just can't get he customers these days......
"Lobster" wrote in message ... nightjar cpb@ wrote: "John Stumbles" wrote in message news On Sat, 01 Dec 2007 12:22:52 +0000, "nightjar" cpb@ wrote: I am not in favour of having all my eggs in one basket. However, since I gave up making medical devices, there are only two - printer supplies and specialist plumbing and heating supplies. So what are the specialist P&H stuff? (Cue URI:... :-)) Low surface temperature radiator covers for hospitals and care homes and insect screens for air inlets and overflows on water storage cisterns. In the domestic sizes, the latter are known as water byelaw kits, but our screens are for commercial systems and stock sizes cover overflow pipes up to 4" diameter;6" and 8" overflows are not unknown and we have been asked to supply screens for overflows up to 600mm diameter. Being known by people like NHS Estates Departments, HM Prisons Service and Local Authority Education Departments is more important than having a web site, but we inherited a rather poor one from the previous owner at www.norscreenfilters.co.uk that shows the radiator covers. If I can ever get Norman to reply to the emails that Nominet keep sending him, when I have told them they need to write to him, I might even get control of the domain and be able to put up a decent one. Maybe you just set up www.colscreenfilters.co.uk instead... Unfortunately, Norscreen is a well-known trading name and appears on all the products, moulded in in some cases. I have registered www.norscreen-filters.co.uk and may have to end up using that. Colin Bignell |
#50
Posted to uk.d-i-y
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You just can't get he customers these days......
On Dec 2, 5:15 am, John Stumbles wrote:
On Sat, 01 Dec 2007 16:26:43 +0000, Mike Clarke wrote: In article k ARWadsworth wrote: They have gypsies in the middle east? Didn't they originate from Egypt? I understood the word was a corruption of 'Egyptian'. I don't know how authoritative it is but Wiktionary supports this: "Earlier Middle English gipcyan gyptian, Old French gyptien, short for Egyptian Latin Aegyptius; when they first appeared in England in the sixteenth century they were believed to have come from Egypt." http://en.wiktionary.org/wiki/Gypsy Quite. Note the "believed" in there. In fact, they almost certainly originally came from Northen India. (Err, well /actually/ of course, almost certainly we /all/ came from East Africa ... but the ancestors of the Gypsies were in Northen India more recently than that). |
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